From the first call placed to the final result, I can not recommend RKM enough!! We mostly worked…read morewith Rob, who provided oversight to all flooring and tile projects, as well as working with our general contractor, who at the time had several different contractors working at the same time. Rob and his team were very flexible and thorough. Rob had my husband and I come to his showroom where we were offered a surprisingly large selection of flooring and tiling options, and worked with us to help us create a custom look that we wanted for our home. **side note: we finished construction on our addition/modification to existing home in early 2019, so we have had ample time to "break in" the floor and tile from every day use. I must say that the work done was very high quality, as we have not one negative thing to say about it! Everything is in wonderful shape, and we are still just as happy as we were when it was first installed!** TILE WORK: amazing. Rob and his tile installers were great--I told Rob that I wanted two niches in the shower, and he made it happen--no questions asked. There was an issue we had (on our end) with the studs in that shower wall, and he worked with the GC to create a solution where we were able to have our niches without having to compromise. The two tilers were friendly, fast and very efficient. You can tell they've been doing it for years. They did a wonderful job on our floor and shower, and we couldn't be happier. My in-laws had the same process as we had with Rob, and are very happy with their choices and work as well! LVF: This was one of the last projects we had RKM do, my husband wanted a flooring for his basement "man cave" so Rob guided us to luxury vinyl flooring. He knew what look we had in mind and matched us with a LVF which was not only cost friendly, but was exactly what we wanted for the space. His LVF installation guys were in and out in one morning--I couldn't believe how fast it was! It's been a year since the installation, and the floor is still perfect. WOOD FLOORING: My in-laws had to pick out flooring for their 2 story addition, and Rob was very helpful throughout. My MIL had a specific wider-planked style in mind (which had to be special ordered), and Rob did a great job searching and working with her to find the perfect finish. The floors are so beautiful in person! He even helped her find wooden flooring vents which perfectly matched the hardwoods! KITCHEN BACKSPLASH: My MIL wanted these oversized aqua tiles and ended up purchasing them on her own; and RKM's tilers installed. They did a wonderful job! We had standard white subway tile with dark gray grout installed in our kitchen. They did a wonderful job with that too!! REFINISHING HARDWOODS: we had RKM come in to refinish our dated orange-ish oak floors to a more neutral brown tone in our family room. We scheduled it to be done while we were away for vacation, but they were done in (I believe) 3 days from start to finish. The flooring looks great, and we removed the baseboards beforehand to make it easier for them. We have tilework on the floor around the fireplace, and working with stain I was a little nervous about how clean the edges around it would be--but it was perfect! No bleeding, no splashes, no inconsistency in the color--I will definitely be calling again when we decide to refinish the rest of the downstairs! All in all, I would happily give RKM's team of Rob and his installers the highest possible rating. They are all high quality, experienced workers, who know exactly what they are doing, and are super efficient. I cannot day enough good things about them. Thank you so much RKM for helping to make our house a beautiful home that we are so happy with!

RKM Flooring did an excellent job on our floors - from start to finish they were great to work…read morewith. They refinished my current hardwood floors in 3 rooms, and the stairs while installing and finishing hardwoods in a fourth room. In addition, they laid tile in my foyer and mudroom/laundry/bath area - which all came out beautiful. They were very patient with me as I chose the finish for my floors (and provided samples for me to bring to the house to look at) and were helpful in sharing their opinions and sent photos from other jobs they had done. I felt as though Rob partnered with me every step of the way. I would 100% use RKM again and 100% recommend them to anyone for their flooring/tile needs.

Joe and his team are amazing partners in navigating the complexity of coordinating and thinking…read morethrough beautiful tile solutions that align with a whole concept. His knowledge of trends, color coordination and style are unmatched.

Wonderful designer, great selection, great advice. These guys are friendly, knowledgeable and…read moreprofessional.

Lucas and his team were wonderful to work with! They were reliable, always available to answer…read morequestions, and incredibly efficient with their time. We absolutely LOVE the way they renovated our basement and cannot recommend their services enough :-)

I highly recommend Lucus and his team. Quality work at a reasonable price. His crew is…read moreknowledgeable, friendly, punctual and dedicated to the job.

I wanted more of a selection than the big retailers and this is the place to go! Very wide…read moreselection of carpets you will not find in the large retailers. Price competitive and service was excellent! Jenn Guidi guided us through the who process. Knowledgeable and patient! Love our new runner! We will be back!

We had a fantastic experience working with Sandy to carpet and tile our new home. From helping us…read moremake all our flooring choices coordinate to guiding us through endless tile selections, she was outstanding in her patience and expertise! She went above and beyond in so many little ways that were deeply appreciated by us! So grateful for this shop and their professionalism!

I had a great experience with Sir Grout. The owner, Chris, came out personally to look at and…read moreestimate the job. It included color sealing a tiled kitchen counter with extremely stained grout that could not be cleaned. Also color sealing three floors and two tiled bay windows. Everything is completely transformed. It's early days, but even the countertop has been easy to maintain despite the insults of a busy kitchen. We had one glitch. The technician applied samples of several colors to each part of the job. The one I picked for one of the floors looked very unattractive to me once it was applied to the entire floor. It wasn't Sir Grout's fault, but Chris worked with me to find a very fair solution. By the time the technician left the floor looked great. I also showed Chris a fully tiled bathroom. Aside from the floor, which we did color seal, Chris recommended skipping that room since it is in such good shape and showers can get expensive. It is refreshing to find a company that does not oversell. I think that Chris takes a very long term view of his company and values loyal customers over short term revenue. So I can highly recommend Sir Grout!

Everything about this company is stellar. From the quote to the final work, it was perfect. Chris…read morehas an amazing company built on experience, expertise, and kindness. The price was fair and the work was done exceptionally well and on time. We will be highly recommending them and using them again.

The Flooring America installation crew did a great job on the carpeting for our 2 bedrooms. They…read moreworked non-stop. Our interaction with the store staff was great as well.

I had a horrible experience. Be aware of the 25% restocking fee! If you're going to buy, make sure…read moreyou are keeping!

Really happy to have found Alex and his team to help me with a project than countless other…read morecompanies either wanted a complete re-do of the entire floor, or the entire bathroom even, instead of just fixing the issue of several (9 or so) loose tiles. Most companies said it would be impossible to take the loose tiles out without breaking them. Alex said he could do it... AND HE DID!!! :)) Now my bathroom floor is perfect again without having to re-do the entire floor. Alex was even able and willing to replace a baseboard in the bedroom that had been damaged for a long time. Super kind and talented, Alex and his team is a wonderful resource for your home improvement needs.

Could not have been more pleased. A total bathroom renovation- needed floor to ceiling tile, shower…read morearea and heated tile floor install. We receieved a very reasonable quote, Alex's team showed up every day until the work was completed. Lots of sloping angles and edges. This was excellent work, clean cut tiles, perfect grout lines and spacing. Highly recommend for a major tile job!

Mike did a great job with our carpets making them look new again!!! He also removed a number of…read morestains in our chair that we did not come out.

Great job! Very professional & helpful when it came to understanding more on carpet care. The rug…read morewas in bad shape and the outcome was awesome! Highly recommend & Scott, thank you! Don