I wanted to have my hearth retiled and had been looking for an installer for quite some time - and…read morethen I found Roger. He came in, looked at the job and gave me a very reasonable estimate. He was knowledgeable, easy to work with and after five minutes, I felt like I'd known him for years. The job was completed quickly, efficiently and it looks fantastic. Everything was put back in its place; the entire area was cleaned and all the debris was removed. Not all contractors go that extra step to make sure they leave the job looking pristine. Roger goes above and beyond and I would recommend him for any job!

Roger and team are THE BEST tile installers in the profession. He has installed 2 bathrooms and…read more kitchen and porch tile flooring, and done beautiful work. I have also recommended him to my clients and they have all been completely satisfied. He is responsive and responsible, and completes on time as promised. You can not do better.

I don't write reviews often but I felt I had to for NE Tile Installation. My husband and I just…read moremoved into our new home and the first project on the list was a new kitchen backsplash to fix what appeared to be a DIY job. I reached out to 4 installers (3 others recommended by tile shop) and Gabriel was the first to reply. Throughout the entire process he was quick to respond to my emails and very helpful. Gabriel's quote was also the most competitive of the 4! Gabriel arrived on the day of installation and immediately realized the wall was not level and flush against counter. He applied a thin-set and was able to get his team out there the next day to complete the actual install. They were quick, professional and did a fantastic job! I look forward to working with NE tile installation for future projects.

We were in a pickle after our original kitchen backsplash tile installer had a schedule conflict &…read morewe needed a quick replacement. Luckily, Gabriel from New England Tile Installation responded to our quote request within minutes - and has been super responsive & professional all the way through. He & his team did a great job - tackling some issues unique to our slightly funky 1910 house. Quality work - excellent customer service. Highly recommended.

We bought our first condo in May. We started planning building this island in June. Several…read morecontractors and arguments with contractors later, I was going down my list of anyone I could find. Igor was responsive and came in to take a look at the job that needed to be done. One explanation later, he said "Ok, I'll text you with a quote shortly." I kept a short list of other contractors as I thought that just like every other contractor (10+), he'd say he didn't want to deal with the slope in our 1800's house or that he couldn't find the granite to match, or that he wouldn't be available until December. Yet, no. Igor quoted us a reasonable amount and came down just a bit when we negotiated. Huge plus for the follow through. He said he'd show up today and he did. Another plus. He said he'd do it in a day. I didn't believe him. Yet, look at our beautiful island that matches the rest of the kitchen. The best part is that I had to explain what I wanted once and he knew what to do. Every other contractor had me explain several times. One even said that doesn't make sense. Why? I left him to work and was worried that when I wasn't watching he'd do something wrong, based on my experience. Yet again he did a great a job without anyone having to look over his shoulder.

I just bought my first house. It's close to Boston, meaning I compromised by having one bathroom…read more Unfortunately, my bathroom required a hazmat suit to enter and use. My wife and I closed extremely quickly on the property as part of our agreement to get the house at the price we wanted which gave us no time to plan a bathroom remodel. I met with 6 contractors, all but one was prohibitively expensive. the least expensive contractor came to see my bathroom and was impatient on the verge of being rude. He told me flat out he wasn't going to draft a bid because it was a waste of his time if I didn't choose him. How would he act during the project? I was considering doing the project myself somehow while working my full time job and maybe renting a port a potty and building an outdoor shower, since the house only has one bathroom. Luckily I got in contact with Igor from IM Solutions Group through a friend and gave it one more shot to see if I could find an affordable contractor that I could work with. Igor's bid was extremely competitive, he was easy to talk to, completely understanding of what we needed and the time frame involved. We went with him. The project wasn't completely smooth, there were probably 4 or 5 layers of old bathroom that had to be removed, the iron drain for the toilet was on the verge of crumbling and the sub floor was rotted due to a leak from the toilet. I think the previous owners never removed or fixed anything before adding another layer as a "remodel." My wife and I chose the tiles, vanity, tub etc. for the bathroom but I almost wish I hired Igor to design my bathroom instead. I don't know if he does design services but he has a great eye for design and made several recommendations for features and products that we used and love, like our beautiful glass shower door. Igor put everything together in 2 weeks. He stayed extremely late one night to get the project done so we could avoid using Dunkins bathrooms when our move in date arrived. He would have finished on time if WE didn't make changes during the project. It's clear that Igor has an amazing attention to detail, vast knowledge, strong work ethic and ALSO has great customer service skills. I will absolutely use him for my next project.

Rude, unprofessional, and would never recommend to anyone. They are dishonest and will scam you…read more Chris this is the correct company!!! In response to the owners comments. I have asked his staff to have him call me with no response. I actually was very kind initially and treated like I was an idiot by his staff.

We are so pleased with Sir Grout. From the first contact with Chris, we knew we were working with a…read moreprofessional. Jimmy steam cleaned our shower and repaired /regrouted. It looks wonderful! Chris kept us informed of arrival times, promptly sent the estimate and information on how to prep for the work. They also offered advice on maintaining the tile and grout. We highly recommend Sir Grout! They are professional and friendly!