We decided to change our existing carpet in the Master Bedroom, outside the Main Bathroom, and in…read morethe Second Bedroom/den. Having done a lot of our own research as to the different types of flooring available to us, our next step was whether retailers would have what we liked. We found many did not have the selection to give us more choice. We needed to find a good retailer who has good customer service and has staff who do excellent installation because we were not going to do it ourselves. At one big box retailer we were not too impressed by their impersonal sales staff, because they provided us with limited information on what would be involved to have the existing carpet removed and have the underlay and the new floor installed. A good friend had used Metrotown Floors and Interiors before and had referred us to contact them with our flooring project. So we made some time to contact them and to go visit their showroom. The showroom had a very good selection of all types of good to high quality flooring. The customer service representative Al Eris welcomed us as we came through the door. He asked us what was our plan and what needed to be done. Then, he made a home visit to measure the work space and bring up any concerns that needed to be addressed. For example, what baseboards could be used that would go best with the current door frames, trimming of the doors, and to consider that we may need to level the underground floor before installing the underlay and the new flooring. We were impressed by Al's professionalism and his attention to detail. So impressed that we chose to go with Metrotown Floors. Once we chose the underlay and flooring we wanted Al was quick to give us samples of the product, and he advised us of the cost estimate within a reasonable amount of time. He put the time and effort into understanding our needs and he was there for us before, during, and even after our job was completed. Reaching out to us to see if we had any concerns with the installation and if we are satisfied with his customer service and the hard working staff who did the installation. As such, it goes without saying that we would not hesitate to recommend Metrotown Floors and Interiors to all our family and friends. Sincerely, Kenneth and Nancy

We had a pipe burst in our home that did considerable water damage as our tenants were away at the…read moretime. Al at Metrotown Floors worked closely with the restoration company that was coordinating the clean up. Metrotown supplied and installed all new flooring and cabinetry to our home that looked great and were in consultation with us constantly. Their pricing was very competitive with other suppliers and their installers were top notch. I would highly recommend Metrotown to anyone looking for new flooring and cabinetry.

Great selection and fantastic staff to work with - honest, knowledgeable, responsive, and…read morerespectful. Im a repeat customer and I've referred my family, friends and clients to Absolutely Floored and they were all very happy with their flooring products and service.

Almost 5 years after they laid my floor, every inch of it is popping and making cracking sounds…read more They also created a problem from the beginning and later denied it. I highly DO NOT recommend this company. They are many great flooring companies out there.

Pablo of Curlys Carpet Repair is highly recommended: 1…read more Timely ... came same day I called and completed the carpet repair then and there 2. Knowledgeable and Professional ... completed a tricky and fairly large repair in my condo area carpet successfully and efficiently ... clearly knows what he is doing 3. Reasonably priced ... not cheap, but reasonably priced for the quality of the services performed

Excellent work! Squeaks repaired and carpet stretched back to perfection…read more Came on time and stayed until job was done.

Val-U removed my old carpeting and installed new carpeting in two bedrooms. It looks great, I'm…read morevery happy with it. I really appreciated how helpful they were and how carefully they moved the furniture and replaced it in exactly the right place.

We had some laminate flooring installed by Val-U flooring recently…read more The work was well-executed and the tradesman was diligent and hard-working - he worked through lunch, and tidied up as he went. It turned out that we needed the floors to be levelled before the laminate could go down, and that change was handled smoothly and swiftly by Ibrahim, our contact at Val-U. We asked for skirting boards to be removed and refitted, and that too was all competently executed. I've installed laminate floors a few times myself and could not fault the quality of the workmanship. I have no hesitation in recommending Ibrahim and his crew for this type of work.

From the delivery and Warehouse side of exclusive floors they have top-notch, professional…read morePersonnel receiving the product and are also very helpful above the normal line of duties..

Nice showroom but the prices are very high, you can google same items and find lower prices at few…read moreother places

I came in with my mom and I think his name was Kevin but he was the most welcoming person ever,…read moreeven tho she's picky he was patient and helped her find out the best choice for her she was really happy by the end thanks a lot to him our experience was great!!!!!

Jordans Flooring (Burnaby) installed flooring in our apartment in 2017. The workmanship was poor,…read moreand even after an attempted fix, issues remained. Transition pieces were not properly glued down, baseboard nails were not set flush, and the caulking was poorly done--problems that are still visible today. I lived with these issues for years because fixing them once was not enough and I did not want to deal with the issue again. The manager at the time did offer me a partial refund so I didn't ask for a 2nd fix. In hindsight I should have. Recently, I re-engaged Jordans because I need to redo my flooring. Engaging with the current store manager I was told in person that we would be "taken care of" and "hooked up" because of the 2017 experience. What followed was a 10¢/sqft price reduction (about $55 total). When I raised this marginal discount, the alternative offered was removing recommended services of leveling and voiding warranty. This process wasted significant time and did not rebuild confidence with Jordan's. We chose another contractor.