Luminosa Light Designs - A True Standout in Service and Dedication…read more Coming in off the street with a quirky, hard-to-solve problem, I wasn't sure what kind of help I'd be able to get. But Carmen at Luminosa Light Designs jumped in without hesitation. After more than 45 years in the construction industry, it's rare -- and refreshing -- to meet someone who offers their time, energy, and expertise without any guarantee of compensation. She tackled the challenge of tracking down a reluctant supplier and worked tirelessly to find a solution and fair pricing. Her passion for what she does, her professionalism, and her deep knowledge of the field are simply unmatched. Thanks to Carmen, I didn't just find a solution -- I found a team I'll be loyal to. I'm not just a customer now -- I'm an advocate for life.

We have been using Luminosa on our renovation projects and found them very knowledgable and…read moreresponsive. We have moved all our lighting business to Luminosa

When I walked into Norburn, there were 4 staff each behind their own desk. I perused the store for…read more20 minutes waiting to meet my husband and choose light fixtures for our bathrooms. During that 20 minutes, not one of the staff asked how I was doing or if I needed assistance. As soon as my husband stepped in, all of the staff perked up and asked how they could help him. I couldnt believe it. Not impressed at all.

I would give this place 0 stars if Yelp allowed me. We walked in a Wednesday morning - the place…read morewas empty. We went there with our 21-month old son, so it wasn't like we could go unnoticed. Once we walked in the door, we saw 2 employees at the counter, another 1 at another desk, and at least another 3-4 walking around the store attending to whatever business they were attending to. NOT A SINGLE ONE OF THEM even acknowledged our existence. No "Hello", "Good afternoon", not even a smile. My husband actually had to say "Hello" to THEM, and he barely got a nod back. We looked at their bathroom vanity lights for a solid 20 minutes, and not a single person approached us to ask if we needed help. They didn't have the best selection either. Just 1 back wall of lights, around $200-400 range. Oh, the staff was too busy talking amongst themselves about what happened on last night's episode of Master Chef to bother with us. We walked out without getting a "Have a good day" or "Thank you" and vowed never to return. There are plenty of other lighting stores in Vancouver. Go somewhere where they actually acknowledge you and treat you as a potential customer.

Sam is very knowledgeable and helpful. he helped recommend some bulbs to work with a lamp that…read morewasn't working and didn't charge me anything for his time. hope I don't need his services again for my lamp, but would definitely go back here!

I have been here twice in the last few years and have not left my lamps for repair. Recently I went…read morein to drop off a table lamp to get a new cord, something that would have taken about 15 minutes to do. The owner quoted me $125. When I said I was shocked at the price, he suggested lowering it to $90, claiming that he had to pay the rent somehow. Still too expensive. I subsequently had the cord replaced for $35.

I contacted Casey from Rewire Pro to restore a socket and electric cord on an antique lamp from the…read more1950s. I live in Bellingham, Washington, where this service is hard to find. And I was also having trouble in the Seattle area. But as someone who travels north of the border from time to time, I found dropping off and picking up the lamp later on to be easiest and worked well. The price was reasonable and the lamp now looks great and works perfectly! I highly recommend Rewire pro!

Forgive me, Marty McFly and I were traveling back to the 50s and the turn of the century and we…read morejust returned. Or perhaps that was Restoration House and I just have a case of jetlag. [Now ending this attempt to weave in Back to Future references to share what I saw in the filled to the gills space that is a Dunbar's treasure trove.] From floor to ceiling you'll go near dizzy taking in the eclectic compilation of furniture pieces, lighting fixtures, and salvaged treasures recycled or upcycled from a wealth of eras. Fruit boxes, axles, typewriters, cash machines, radios, armoires, coffee tables and light fixtures piled high are just a few of the sparkly items that caught my eye. Staff is helpful and seem passionate about restoring lighting and furniture -- both their own projects and anything you bring them. If you have something you'd like to consign, email them images and they might just take you up on it!

Came in a few weekends ago to buy a vanity for my bathroom. Super knowledgeable staff! The young…read moreman who helped us was extremely friendly and helped us find the most affordable option that suited our needs. Will be recommending this store to friends.

Run away from this store. Pretty sure you can't find a less useful staff. "Sorry our mistake cost…read moreyou $60 and a trip, nothing we can do". Shop elsewhere.

When you deal with one place that has a chain of stores you would think that product, let alone…read moreservice would be consistent around the board. While planning my washroom renovation, this was one of the stops, to see what the better stuff looks like. You can go to your Rona's and Home Depot's all you want for building supplies, but when it comes to faucet's, tubs, shower bases, shower systems, these guys carry a higher end range of product from Grohe to Riobel to Kohler you'll find some good stuff here. The place has a huge showroom, and when I was in here, walking in, amazingly enough it did not feel like a greenhouse, as you do see a ton of lights being displayed. This maybe the prettiest Robinson Lighting showroom I have seen, yet they lack service, most people I find behind a computer behind a counter. And compared to another review of mine at another location, I did not get this here, not even a smidgen close to the attention and service I received at another store. I wasn't even quoted, or given the option of a shower base I was looking for (60 x 30) and said it would take a few weeks? OK are you guys franchised here, cause I just did this transaction a few hours before entering this store. So I was quite confused with the whole matter, at the same time this store, as said, is nicely located, has great selection, and doesn't carry the cheap substitutes you might see in places like going along Bridgeport in Richmond where there are a ton of light stores. If you take pride in where you live, willing to spend more, and not wanting it to look like a cheap addition/renovation where your renting it out, or flipping it on the market, your probably coming here to get something, the only downside is the service, other than that it's not a bad store.

Whatever you do, don't provide your phone number when purchasing an item. I came in to buy new…read morelight bulbs, and while that experience was okay, I've now been inundated with threatening scam calls (3 to 4 times a day). How do I know it was Robinson that sold my info on? Well, since it's the only store that I gave out my number to in the last six months, I started receiving these multiple scam calls on the VERY DAY that I bought the items from their store. Shameful.

Best electricians in town! Highly recommend for any electrical service, panel upgrades, commercial…read moreor residential projects. Adam runs his team with heart and a commitment to quality craftsmanship. 10/10 recommend.

WARNING; Wicks require prompt payment from their customers but do not pay their own sub-trades…read moreresulting in liens against your property. We have been trying to resolve a lien against our property for 2 whole years since their work was completed and paid for in full by us. Very frustrating!

Average service. Lousy return policy. Many items one would buy is likely shipped by a supplier and…read moreconsidered a "special order" and not eligible for refund or exchange.

I ordered a ton of lights from Lightform for my new home I was building. The service was great at…read morefirst but went completely downhill when the service rep changed to Christine. She was rude and defensive And the opposite of customer focussed. Didn't respond to emails and overall a pain to deal with. We had to constantly follow up. Sometimes we got shipping notifications and sometimes not. They sold me a light that wasn't CSA approved. They didn't tell me that it could take 2 months to get approval. I am still waiting And still following up. Overall I regret ever having bought from them. Other places have the same lights and in some cases cheaper. Stay clear.

"A highly professional team that responds promptly to inquiries and delivers on schedule. Their…read moreefficiency and commitment to quality make them a reliable choice for any project."

If you are building or renovating, then you already know the trauma and stress that comes with…read moremaking decisions about purchases for your project/home. That's what we (myself, partner, sister and brother in law) have been doing the past 9 months building a brand new home. We had no idea what we didn't know - especially when it came to lighting fixtures both inside and outside. We had gone to a few stores in Surrey which had very little service and a slim selection. Then we found S&N. We met with one of their sales reps Kulvinder who started by suggesting a site consult to get to know our space, learn our design preferences, and to help us with a proper count of what we needed. Who knew lights come in different colours haha. He was so helpful and patient (dealing with 4 emotionally charged people) and gave us suggestions for what would actually fit and look good in our space. There was so much education around things to consider when making choices like LED or bulb, aesthetic and measurement for the walls etc. We ended up purchasing all of our lighting at S&N, and even found some beautiful legrand switches and plugs to really modernize our home. Any inspiration photos I found on pinterest or instagram Kulvinder found me the same or similar through their suppliers. They truly sell and work with integrity at S&N, not once did I feel like they were trying to upsell me, and they really had our best interest in mind. We asked a million and one questions and at all hours all days. We had last minute requests and purchases that we had to make because that's the joy of construction and Kulvinder always accommodated us. I am beyond grateful for this experience and would recommend S&N in a heartbeat. Do yourself a favour and go see Kulvinder for a one-stop shop experience.

I bought a leather couch a few years ago. I am talking about less than 5 years. I needed to ask…read moreabout a repair to the springs. the sales person could not answer my question. Then accused me of being rude. Excuses me ..where is "Customer Service" in Canada? When does asking a direct question become rude? When does correcting a salesperson..in a calm manner..become rude? I cannot recommend this store. If you are looking for cheaper brands..they are available.

My designer assist Mr. Mohammad Abbas is a perfect and expert. We had good service and high…read moreefficiency. So happy to buy the furniture from Moe.