They came out so fast to give me an estimate and the price was reasonable. They installed two days…read morelater. It was amazing. David was my sales person.

Quick response, friendly and professional sales process, timely delivery and installation, quality…read moreproduct, competitive price. What else could you want?

Look no further, NTX Floors has it all!…read more Quality products - CHECK! On-top-of-it customer service - CHECK! Prices that do not break your budget - CHECK! Plus, the whole process took less than 2 weeks... meaning from the time we walked into the store, scheduled an estimate, ordered our carpet, scheduled a removal and installation date to walking on our new carpet. Talk about efficient! If we ever need anymore floor work done, we'll be return customers. :D

Nate and his team just finished installing carpet for us and we are pleased with the end results…read more Their prices are competitive (we got about 5 quotes) their process is efficient, they were on time, extremely respectful, detailed, hard working and clean. I highly recommend these guys for your next flooring project!

We visited the Flooring Market storefront based off of their excellent reviews. Samples were…read moreselected and we set up a time for Moe (Salesman) to come to our house to measure everything and give us a quote. He was on time and provided a quote based off of our final selection. Two guest bedrooms and the master were to be converted from carpet to laminate wood flooring at our house in Princeton, TX. On the day of the install, the head installer (Baltazar) showed up on time. It took him two days to complete the job. Couldn't be happier! Very friendly and professional! We highly recommend the Flooring Market.

Our install was not the best experience due to the distributor cancelling our order for some…read morereason. We picked out our flooring two months in advance, and Abraham said that the distributor must have assumed that it was canceled because the install was not until two months later. I did not hear from them in the weeks leading up to our install so I called a week in advance to see if we were still good to go and they assured that everything was still set for the date we picked. Anyways, my husband had taken the week off of work and they only had enough engineered hardwood flooring to do one room. They went ahead and did the carpet in the bedrooms by Friday of that week. They didnt start on the rest of the house until the following Monday. So we had to takeoff work again, Monday, Tuesday, and Wednesday. The workers showed up on time on Monday to rip up the flooring. They didn't show up until noon on Tuesday to install the new flooring so they were still working up until 8 o'clock that night and were still not finished by that evening so they had to come back out Wednesday morning to finish. Needless to say this drug on for almost 2 weeks with our house being turned upside down, not being able to get to our stuff or Cook in our kitchen. I requested that Abraham hire a cleaning service to clean our house because we both had to go back to work and didn't have time to put it back together until the following weekend. He agreed and he did send someone out the next day and they did an impeccable job cleaning the house and getting rid of the dust. I will say had the distributor not canceled our order, we probably would've had a better experience and it would've been done in a timely manner. I think that it's a reputable place and they're honest people. They could work on their communication skills a little better. Would I recommend them again yes because overall the work was good and they did try to make it right after the mistake happened.

SUMMARY: Incredibly professional, incredibly thorough, and incredibly competent. We are so lucky…read morethat we did a little bit more searching when our almost-flooring guy wasn't very responsive and we gave Design Floors an opportunity. Glad we did. 5 enthusiastic stars! BACKGROUND: We were recommended to a flooring company by our realtor and I got frustrated by the untimely communication between us and his company. Finally I made the decision w/ my wife to end it right then and there and set an appointment with Siegfried (owner) who was very professional and sounded very competent over the phone. COMMUNICATIONS Let me tell you how impressed we were. After my initial phone call w/ Siegfried, I set an appointment and asked my wife to reconsider and meet Design Floors. Siegfried was always on the spot with anything we asked for. He even provided samples for my wife to take back to our new home and we laid them out on our floor to decide. We finally settled on a color and made an installation appointment. One thing we appreciated is how fast he would answer our questions. If it wasn't by phone, it would be text. INSTALLATION / CREW My wife was representing us at our home and keeping her keen eye on things. She was especially pleased, and as a former corporate interior designer, she knows where companies/contractors will short cut installs. According to her, they did everything right. We put in vinyl flooring throughout the entire home except the master bathroom (we have pets; i have bad allergies) and it looks gorgeous. Because our house was completely empty, they were able to finish our 2,400 sq ft home in 3 days. Might be longer if you have furniture. The crew was led by a man named Elly (sp?) and he and the guys were very respectful of our home and took care to make sure things were clean after every day. They took away all the refuse from the demo and took away boxes and other misc sundries after each work day. Siegfried arranged the plumber whose prices were competitive with market rate. There was an accident (small hole in wall) while moving a piece of heavy furniture but Siegfried decided to take care of it on his own dime. Wow, we were impressed! PRICING Speaking of pricing, his rates were competitive with the 3 other shops I called for estimates. PICS These are just a few shots. Our place looks amazing and we can't wait to move in!

Design floors did our living room.and kitchen flooring. Great selection and professional service.read more

Cindy and her team did an amazing job installing our laminate floors in our master bedroom and…read morecloset! They were very communicative with us and came out to check on our home after installation to make sure we were satisfied. Highly recommend!

From the owner: Merit Floors Provides Carpet and Flooring Services to Dallas and Fort Worth, TX and the Surrounding…read moreAreas.

These guys were great! Tim worked with me to find the right manufactured wood flooring to match…read morewhat was already in my house and his crew installed it beautifully. It really looks as if it was all done at the same time. Highly recommend!

We recently replaced tile and carpet in our home. We are new in this area and didn't know who to…read morereach out to. Draper was our fourth bid, and I am so thankful we found them. Wonderful knowledgeable, experienced people from showroom to installers. We highly recommend them. Great experience!

Defective Reward high-end floor after 6 months / Tim Hogans will not help…read moreBeware, low quality, poor service for high price! They want 2x original cost to fix the defective product they sold and installed ---------------------------------- WITH REGARDS TO TIM HOGANS RESPONSE: Your response reinforces exactly what I stated: your position is essentially "not my problem." This comes after selling and installing a floor that has proven not fit for purpose, deteriorating visibly within six months under normal residential use. At no point during the sales or installation process was I provided with care guidance or manufacturers written materials. The only instruction I received--after I proactively asked Penny post-final payment--was to use Bona cleaner, avoid water, and not use a Swiffer. Nothing more. There was no disclosure that: * Furniture or rugs could cause extensive damage * Normal light exposure would result in almost immediate visible fading * The product required highly restrictive or atypical living conditions (the need to choose between furniture or natural light) If these limitations are inherent to the product, then a reasonable expectation is that they would be clearly communicated before purchase, not discovered after failure. If this outcome truly meets your standards--and the manufacturer's--then the lack of disclosure at the point of sale is even more concerning. At this stage, the issue is not just the product failure--it is the complete absence of any effort to inspect, engage, or propose a solution. To date: zero accountability, zero assistance.

Penny Brown went above and beyond to help us find the perfect luxury vinyl plank for our home. We…read moreneeded something dog friendly that looked great for the entire house. We couldn't be happier with our CoreTec luxury product. The installer, Andre Garcia, was meticulous with the install, resulting in a beautiful floor throughout. The best of the best all around. We highly recommend!

These guys are really helpful. Wesley answered all my questions and let me take samples to show my…read moreclient. Every time I went in I had the same experience. He's a positive and helpful person. I am glad to have found a good company with great customer service! They have lots of choices for carpet and wood flooring to fit any budget too!

I cannot say how disappointed I am in their service. Original estimate as for one bag of floor…read moreself leveler (float). Then over a week later was told I owed another $495 because they used 11 bags instead of one. Was told I should have read contract, its in the fine print that they can back charge for additional bags. Will not be using them again.

Easy process. A gentleman came to measure, sent quote, scheduled, completed successfully. Very…read morehappy with my install and will use them in the future.

The quote from MP Carpet & Floors came in substantially cheaper than the competition. Eduardo and…read morehis team were easy to work with and we are really pleased with the new shower and floor. The workmanship on my project was fantastic. I'm already planning to use them again to install hardwoods in two rooms of my house.