I picked RHF due to the customer reviews. They didn't disappoint. Installed oak flooring and…read morestairs in 2019. The installers were fantastic and knowledgeable. They matched the stain adjacent to a maple floor. I asked about protection for surface scratches since I had a dog business, they suggested Synteko. My floors still look great 7 years later.

I would not use this company again. The salesperson told me the boards needed to be replaced and…read morequoted me for that work. When the installer team came out, they did not replace the boards and told me new boards were unnecessary. I was still charged for the board replacements anyway. I disputed this directly with the company on March 19th, the day of the installation, and did not receive a follow-up. I had to reach back out on March 31st to continue addressing the issue. At that point, they asked for photos, despite my earlier explanation that photos would not prove anything because of the nature of the work. Today, they responded by saying the pictures were "not proof" and agreed to issue a refund, but only after I pushed the issue. At that point, it's no longer just about the money. It's about integrity, poor internal communication, and how a legitimate customer concerns are handled by this business.

I really love the work Majestic flooring did on my floors. I got carpet and panels for my laundry…read moreroom. Wally was great and the workers got it all done in a day. Really glad I went with them. Quality service for sure!

Wally is the best! I got a couple quotes for work but what stood out about Majestic was the passion…read moreWally brought to the job. I could tell just by our encounter that he cared about the quality of work he does and the customer satisfaction. That is hard to come by these days but it was truly genuine from Wally. An expectation was set and exceeded. My floors look amazing and the experience was top notch. I can't wait to refer friends and family!

I cannot say enough good things about the team that refinished our hardwood floors. Brian was at…read moreour house to prepare an estimate the next day after I called. The team to do the work showed up on time, were very polite, kept it clean, and did a spectacular job. I wish we would have taken a before picture because the floor was terrible. The after picture looks like brand new floors were installed. Wow! Thanks guys!

We do have 3/4 solid cherry as confirmed by 3rd company. Still waiting on more quotes for…read morerefinishing the floor. Seems like reputable floor refinishing businesses are in short supply for time.

Wow am I glad that Callin, the owner, called me back. When I first called him, I didn't leave a…read moremessage, and I was resigned to my fate as I only had a few days left before wood flooring and stairs needed to start getting refinished at a house I had just purchased. Thankfully Callin called me back right away, and said he could start work on my house in a few days. This was huge for me, because I had a tight deadline to meet to try and move into the new house. Imagine how happy I was to not only have Callin's team get the work done by the time I needed it to get done, but how great the work turned out to be, and the price was very reasonable. He and his team did such a good job, that I then enlisted them to take carpet out of the basement and put in Laminate flooring which also turned out great (and again, reasonable pricing). I would HIGHLY recommend Callin and their team, and I look forward to using their services again in the future.

I have them booked for a job this coming week ( and beyond for more ). Eddie was extremely polite…read moreand prompt, and gave us a fair quote for upcoming work. I'll report back with follow up after Thursday's work is done, but they have great reviews.

Great experience flooring looks beautiful; Jeff made the shopping experience so easy. The…read moreinstallers: Joe and his partner were amazing they did a great job moving all the furniture, total complete clean up and hauling away the old stuff and my floors looks great. I did not have to do anything I'm a senior and can't do any of this kind of work anymore, they were punctual and so very friendly and nice another thing you don't encounter anymore. If you need flooring, I truly recommend Key Carpet, great experience I've ever had. Kudos to your amazing team and Thank You so much. Olga Sivek Oak Lawn

Let me preface this by saying we have been shopping at KEY CARPET for years. Let me also preface by…read moresaying we are giving 5 STARS for the installer Jose....he did a beautiful job installing the carpeting in the hallway, loft and on the stairs themselves. The problem is the edge of the stairs which everyone sees when sitting in our parlor look like horse manure...NOT the installers Fault but the type of carpeting that was ordered we were informed after the installation. Mind you we sat with one of the owners Len and explained what we needed and where...he said I have exactly what you need and when I asked IF we could take color samples home, he handed us a chart with swatches ready to go. Then he came out to measure and my husband said we weren't sure on the color and he helped us...picking the color my husband and friends picked which looks wonderful. The problem lies in that it has somewhat of a stripe effect and on the edges of the stairs, they could not be matched they are so crooked and look sloppy. IF you live in the Chicago area they run like ARCHER AVENUE. My husband went in with pictures and Len said his top guy would be out to look at it. The person that came out said it was definitely the wrong carpet for our type of stairs. he did say some customers would not notice it...BUT that I am very visual and see it. No offense anyone with or without glasses can't help BUT notice it. MY husband noticed it before me and he is NOT VISUAL. The MAN said he did NOT know what he could do to fix it because he could not remove the staples... the ends would ravel and he would not have carpet to work with then. I asked him to please stress to the owner that HE PICKED THE WRONG CARPET FOR OUR HOME WITH 12 STAIRS, he said he would BUT he kind of made us believe nothing would be done to rectify this situation. Needless to say it has been over a week since this man was in our home and we have NOT heard a word from LEN. I am almost 75 years old and I have NEVER written a bad review on line, I always try to work things out and get satisfaction. The PROBLEM here is I knew and so DID my husband when the MAN left we were NOT going to get a happy solution to this problem. I told the MAN when he left please left LEN know he has a disgruntled customer and we would NOT do BUSINESS there again. It is so obvious to us...good customer service and satisfaction is NOT LEN'S end goal.

We bought some vinyl plank flooring and had an employee come to our house measure the basement an…read moregive us an estimate on labor to install the flooring. Install date came and the employees who came to do the install did an amazing job and worked with our schedule. Everything was done very well. We will be using Show Flooring again in the future.

This company had good prices and good communication. I bought the flooring and got it installed…read morefrom same company. Kevin and Gustavo were both very punctual, polite, and did excellent work. I couldn't possibly recommend this company more!

I wanted to add to my previous post that even after I sent them an email letting them know about my…read moreexperience and how dissatisfied I am and that we would not accept quotes from them, I still did not receive any reply.

I visited the store to get an idea on flooring and to set-up an appointment for an in-home measure…read more I was told that I would be contacted within a week (people were on vacation). I received a phone message two weeks later. When I called back to schedule I had to wait another week and a half for an appointment. On the day of the appointment I called the store to find out where the person was (it was 45 minutes past the appointment time). I was told the person had some issues that day and was running late but still would make the appointment. The store person told me he would contact the person and have her call me to let me know when she would arrive. Thirty minutes later I called the store again and was told a text was sent to her. I told the store it would have been nice to receive a call that she was running late. I told the store to cancel the appointment for that day. Two hours later I received a call from the person who was to perform the measure. She explained she had a family issue (that's OK) and would contact me the following Monday to re-schedule. Monday came and went and no call to re-schedule a measure. I hope others have a better experience because I was not impressed. A simple phone call would have been nice.

Greg was very responsive from my first initial contact with him. Very friendly too. Came out a day…read moreor so after we talked to measure and provide a quote. He was easy to reach and flexible with installation. Our stairs have a lot of angles and Greg and team did a great job.

I highly recommend Wall To Wall Carpets! Greg and his team did such a fantastic job and we are so…read morehappy with the results. The padding is top notch and they moved all of the heavy pieces of furniture for us. I would recommend this small family owned company who guarantees their work for lifetime to anyone who asks. They are quick & reliable and know how to execute the job perfectly.

I scheduled my consultation with the intensions of just shopping around for quotes. Floor…read morecoverings international came in very confidant. They took their time and walked through the entire floor lay out with me and even faced-timed my wife to keep her in the loop. I decided to schedule a full 1st floor rehab with new vinyl flooring, as well as refinishing my houses original hardwood floors. I couldn't recommend their sales team enough and look forward to working with them more

From the owner: Welcome to Floor Coverings International of Southwest Chicago. We are the premier flooring company…read moreserving the greater area. We provide high quality design and installation services and carry the latest flooring products including hardwood, carpet, vinyl, laminate, stone, and tile flooring. Take the guesswork out of getting new floors and schedule your free in-home consultation today.