1. Carolinas Collision Centers

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Lexington, NC

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Carolinas Collision Centers

4.0 (3 reviews)

Services - Carolinas Collision Centers

Bumper repair

Auto frame testing

Rear-end damage

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Recommended Reviews - Carolinas Collision Centers

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1 month ago

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2 years ago

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Jerry Hunt Supercenter

Jerry Hunt Supercenter

(73 reviews)

My husband and I left their Lexington dealership blown away at our experience today. (Of course we…read moreleft with the truck he loved) First off- greeted right off the bat and got right to business (nobody has time to beat around the bush) Our salesman was Daylon Duggins and man he was awesome. Super knowledgeable, super fast, an excellent communicator and made the most of our time there. We've never had a salesman as great as him, in all honesty. Our sales manager was Andy Myers and again what an awesome man. We've never had a sales manager as involved as he was. He got us to where we wanted to be without a haggle. He made our experience feel like we weren't just another customer to them. You knew he wanted to make us a deal and not have us walk away unhappy. Our finance manager was Bob Montgomery and he had us in and out of his office so fast. Even though he was quickly prepared for us, he still took his time and explained things in detail. This meant alot to us because nobody had ever broken down payments and gap insurance to either of us before. It was like a mini college course in 15 mins. You can tell he genuinely cares about the customer. Overall you can understand how we had a 10/10 experience today. I would suggest anyone in the market to stop by this dealership. Thanks again to everyone involved today!

This place is greedy and sells lemon vehicles!…read more This is a dealership that buys cars from sketchy auctions, and then puts new tires on them, gives them a wash, and puts them online for sale as "good condition". I'm sorry it was at the auction for a reason, it's low quality! You're buying to flip and scam your customers! I bought jeep here, and I'm coming back years later just to let you know how bad they are. Bought a jeep, on the way home, I was pulled over for no tail lights. They "fixed the tail lights". On the drive home from that, the dang transmission broke and caught the entire undercarriage of the car on fire. The dealership offered no help, they were happy to scam a college kid. I come on here years later, and they are still scamming. They deserve this 1 star. They suck!

Firestone Complete Auto Care

Firestone Complete Auto Care

(20 reviews)

Hannah was my service advisor....she handled doing the work on my truck...awesome job and got new…read moretires too...my only concern not a complaint is that Hannah needs to smile alittle more, she's too pretty not too smile...other than that Thanks for the great service

1‑Star Review: Firestone Lexington, NC -- Rude, Unprofessional, and the Worst Experience I've Ever…read moreHad with Firestone I took my truck to Firestone Lexington, NC on September 16 for an alignment after switching from aftermarket 24‑inch rims back to brand‑new factory 22‑inch rims and brand‑new tires. The shop I purchased them from does not do alignments, but the installation was correct and the truck drove perfectly for several days -- Saturday through Tuesday -- with NO warning lights and NO issues. When I dropped the truck off on Wednesday, there were absolutely no lights on, and the staff even acknowledged that everything was normal at intake. When I picked it up later, suddenly my tire pressure lights were on. I returned today as instructed, expecting professionalism and a willingness to help resolve the issue. Instead, I was met with a service representative who was rude, dismissive, and confrontational from the moment I arrived. I was originally speaking with another employee about the issue, and the customer service lady I ended up dealing with actually stopped what she was doing just to insert herself into the situation and confront me. She made it a point to get involved, and from that moment forward her attitude was hostile and unprofessional. She repeatedly insisted it wasn't their responsibility and that "nothing they did" could have caused the problem -- despite the fact that the truck was functioning perfectly before being in their possession. She blamed the shop that installed the brand‑new tires and rims, blamed the age of the truck, and blamed everything except the possibility that something occurred while the vehicle was under their care. When I asked about replacement sensor costs, I was told $120 each plus tax. When I asked what Firestone would contribute, I was offered a pathetic $20 per sensor -- a total of $40 -- and absolutely nothing toward labor. When I questioned the fairness of that, she became even more hostile and stated she was "not going to argue" with me. What makes this even worse is that I have used Firestone many times over the years. I even have an account with Firestone. I normally go to the Salisbury or Concord locations because I've always had good experiences with them. In fact, I had heard negative things about the Lexington store and avoided it for that very reason. But since I now live in Lexington, I figured I'd give them a chance -- after all, how could you mess up an alignment? Well, I got that answer real quick. This is the first time I've ever experienced this level of unprofessionalism and disrespect at any Firestone location. And after today, I have nothing positive to say about the Lexington store. Bottom line: Firestone Lexington shows zero accountability, zero professionalism, and zero respect for customers. They acknowledged the lights were off when I dropped the truck off, yet still refused to take any responsibility when the issue appeared under their care. I will not be returning, and I strongly recommend others avoid this location.

Carolinas Collision Centers - bodyshops - Updated October 2026

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