You are greatly appreciated! Mr. Humphries is beyond satisfied with the results of his front…read morebumper. He stated that you all went well beyond his expectations! The work you all performed is great. The professionalism of the staff left him feeling like he was a local celebrity with the car being the spot light! You all are amazing and I will recommend you to everyone! Thank you for proving that great customer service and amazing work still exists!

My wife's vehicle was rear ended a few weeks ago. Larry Walker & Sons Body Shop was an option and…read moreafter meeting with their rep, hearing about their services and getting an estimate I decided to go with them. I was very specific with request for a luxury car (that didn't smell like smoke) comparable to our car needing repair for rental but we were greeted with a small RAV4? Sized car. I refused the vehicle and then started looking for a car myself. It takes a few days to line up a luxury rental so work had to be delayed. I called State Farm & told them we needed to find a suitable vehicle and they were accommodating with increasing coverage if necessary. We found a suitable model in Asheboro and Enterprise brought it to the local office but it smelled like freshly smoked marijuana. So no go with that vehicle. I was ambushed when I asked to meet with the owner Brian Owens. He couldn't maintain eye contact when we met so I suspected he was upset. He was totally focused on our '24 Genesis not being a luxury vehicle..saying BMW, AUDI, Mercedes, Lexus were not in the same class. And it was a "Hyundai". Same price ranges and similar performance but somehow not the same class. Insulting. The new owner Brian Owens is insulting and doesn't take responsibility for what his business represents as services provided. His phone script (that he says he wrote) states that they work with your insurance company to set up car rentals to make it easy for customers to use their service. He did not handle the situation professionally. I even asked that we discuss in an office or away from the front desk but he insisted on being loud and confrontational in front of his front desk staff. Not a nice guy. After our encounter I called the front desk and apologized for our discussion that had to happen in front of them. I doubt this is the culture previous owner Larry Walker wants as a legacy and I feel badly for the staff who work in Brian's toxicity.

I can't say enough GOOD THINGS about this place! The owners are so friendly, caring and tedious…read morewith every detail of body work! They fixed my Lexus after someone hit my back rear end and had it ready and fully detailed within 2 weeks. Thank you so much for your care and body work!

Great customer service and very knowledgeable techs. They had my car back like new. The techs and…read moreshop management were very detailed down to the bolts and color match. The work is extremely detailed and couldn't ask for better results.

This is the kind of place to go when you don't want to get ripped off by insurance companies or…read morebody shops that are partnered with insurance companies. Denny does good work and at a staggering low price. For the work I had done, which was to repair some damage from a piece of tire that was left in the road by a truck, cost me about a tenth of what I would have paid at one of those insurance affiliated places. Where he saved money was in the parts. He got the parts direct from Mazda but, he did not over inflate the cost as many other shops do - Denny was totally transparent about the cost as well. I got the parts for what he paid for them. This job would have cost ten times what it did had I gone to one of those slick, trendy looking places (cough) Gerber Collision (cough, cough). Denny is a good a guy and he will work with you. He has a nice little shop including a paint booth and a small lobby area for waiting while your car is being worked on if it is something minor. 12/2/2016 - I had another minor repair to my wheel well where a small piece of road debris cracked up the inner fender well. Denny once again took care of business and had me out the door at a tenth of the cost the dealership wanted. Denny has been in this location for many years. The place was under a different name up until last year. Don't let this low-key place fool you. Denny knows what he is doing and can do it cheaper than any of the "big box" body shops in the area.

My car had slight damage to the rear passenger door on the right side. I decided to get quotes for…read morea repair requiring repair small dents and chips on the door and lower paneling. Freeman Mill Road Paint and Body did a beautiful repair in less time and at a worthwhile savings. Other quotes required replacing the lower paneling and a much longer time in the shop. I am usually a sceptic of reviews but I am glad I took the chance of doing business with Freeman Mill.

After being told I needed a new front bumper which I knew was not the case, Aycock told me they…read morecould fix it. Not only did they fix it within an hour, they even went above and beyond by touching up paint chips. I'm so glad I trusted my gut and kept searching for a shop that wouldn't take advantage of me. Thank you, Aycock!

Left my window down on my vehicle and ruined my leather platinum seats. Also had the vehicle for 3…read moremonths and didn't fix anything.

Terrible Customer Service (Especially from McKenzie)…read more We had our vehicle at Mid-Town Body Repair, after someone hit the right side of our car. The other driver's insurance was covering the damages, so we brought it here hoping for a smooth process. Unfortunately, our experience was anything but that especially because of the way we were treated by one of their employees, McKenzie. From the very beginning, she was extremely rude and demeaning. She spoke to my husband as if he were ignorant, and when we asked reasonable questions about the repair process, her responses were dry, unhelpful, and completely lacking in professionalism. She provided misleading information and made what was already a stressful situation even more difficult. Her attitude was dismissive and lacked even the most basic level of compassion or courtesy. When we ultimately decided to take our car elsewhere for repairs, McKenzie acted immaturely refusing to speak directly with my husband and behaving as though we were the problem once he got there to pick up the car. If you're looking for respectful, professional, and honest customer service, look elsewhere. I strongly urge Mid-Town Body Shop to properly train their staff, especially McKenzie, on how to treat customers with basic decency. We will not be returning and do not recommend this place to anyone.

2024: Mid-Town Body Repair makes it hard to want to come back…read more How can I inspect reviews when the vehicle is covered in pollen? Most car repair shops detail the car so it looks brand new! The website claims that Clint and Travis are the head honchos but when Clint is out of the office sick, why doesn't Travis step up and cover Clint's' customers? After using Midtown for the past 10 years, I will NEVER EVER recommend this business to anyone!!! Quality control, and trust is out the window!!!

We had an immediate need for a front fender repair on a trip from Raleigh to the mountains. ​ …read more When we arrived at this place they took us in and fixed the problem​. They were very kind and considerate . We were very pleased . Their secretary was the best .

Larry surpassed my expectations with his courtesy and professionalism. Awesome job by his painter…read moreon my $90,000 Audi. Please consider his shop for your needs. You will not be disappointed. I am 1 happy and very satisfied customer. He really went above and beyond to get me a quick turnaround. Hats off to L & O BODY SHOP. *****

I had scraped the paint on the front right of my almost new Equinox in a parking lot. Randy fixed…read moreit perfectly. You cannot tell there was any damage at all. He was reasonably priced and finished the job when he said he would. He's the one for any paint/collision repair!

Our family has been using Randy for auto body work for 30 years. We have brought at least 8…read morevehicles to be repaired at his shop (some of them multiple times). Always fair, honest, and dependable. His work has always been top notch quality. Highly recommend.

I just bought my car barely two weeks ago and someone was nice enough to leave a dent in the right…read moreside of my car. These guys were highly recommended to me by a family friend that owns a auto repair shop. I dropped in on them and they were super cool, he (Tony) came out looked at the dent and said not a problem. I was given the option to either drop it off or wait while the work was done and given a quote. I opted to make an appointment to wait while they did the work. On the appointment day, I brought the car back and hung out in their waiting room. About roughly 30 minutes later, Tony pops in and says all done come take a look. You literally cannot tell where the dent was...!!! To top it off it was inexpensive compared to what a body shop probably would have charged. These guys are absolutely amazing...!!! I would HIGHLY recommend them to anyone.

Wonderful service for dent on the back of my new Mazda. Back to looking perfect - very quick and…read moreaffordable. Highly recommended!