Cancel

    Open app

    Search

    CarMax

    3.1 (93 reviews)
    Closed • 10:00 am - 9:00 pm
    Updated over 3 months ago

    CarMax Photos

    You might also consider

    Recommended Reviews - CarMax

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Elle S.
    62
    31
    91

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of CarMax T.

    CarMax T.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of A Z.
    0
    105
    0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 3 of 3

    Ask the Community - CarMax

    Review Highlights - CarMax

    “I had been in the market for an SUV and didn't think to ever check with these guys due to some low appraisals I had received from them in the past.”

    Mentioned in 3 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Used Car Dealers 123 times last month within 15 miles of this business.

    Verify this business

    Southeast Auto Showroom

    Southeast Auto Showroom

    (10 reviews)

    I purchased a 2014 Porsche 911 4S from Southeast Auto Showroom in March 2020 and I have to say it…read morewas by far the best car buying experience I have ever had. Rich was very professional and extremely accommodating. He went well beyond my expectations in delivering the car which was exactly what I was looking for at a reasonable price. The vehicle was exactly as described. I would and highly recommend doing business with them to my friends and family members. Jeff May Lexington, KY

    2016 Lamborghini Huracan - Verde Mantis Purchase…read more Contacted Rich @ Southeast auto around 11pm one night regarding their 2016 Lamborghini Huracan they had just listed for sale not expecting to hear anything back until the morning. Just a few minutes later I got a text back from Rich who I spoke with for well over an hour regarding the purchase of the car and going over the details of my trade. I was blown away by the professionalism and accuracy of the entire deal from start to finish. This is my 7th exotic purchase over the last few years and the very first one that I actually didn't fly out to look over and meet the dealer. The following day I started Rich up nice and early requesting tons of pictures, videos, documentation, history, previous owners etc. Again without hesitation he got everything I wanted to me in very short order. This was hands down probably one of the best car buying experiences I have ever had with an out of state dealer. To be able to trust someone with a 225k dollar car purchase without ever meeting them is really taking a leap of faith, but what I can say is anyone who is considering purchasing a car from Southeast auto will be very happy. After all the paperwork was done, wire was completed, and details were ironed out came the shipping and waiting game. The shipping company they used got my car from Pompano Beach Florida to central NJ in less than 48hours. When the car arrived and I looked it over for the first time the car was literally brand new, flawless Fully Detailed, and in even better condition than Rich had described to me. To go even a step further I made an appointment with Lambo Paramus just to double check everything and give the car a once over, the dealers report on the car came back perfect. I would highly recommend this dealer to a family member or anyone I know who is looking for a pristine specialty vehicle. Southeast auto is trustworthy, easy going, professional and pays very close attention to detail. Thank you guys again for making this experience great !!

    Expert Auto Group - Pompano

    Expert Auto Group - Pompano

    (10 reviews)

    I recently purchased a 2015 VW GTI from Expert Auto Group through Auto Trader, and my experience…read morewas truly exceptional! Chad handled everything from start to finish, providing top-notch service that was both friendly and professional. Living in PA while the dealership is in FL, I was initially hesitant, but Chad and the team made me feel secure and well taken care of throughout the entire process. Chad was so accommodating and even FaceTime'd me so that I could see the car and hear it running etc. Expert Auto even took the car on my behalf to the PPI I arranged, which was a huge relief, especially when I had to set up a second inspection due to a miscommunication with the first. Sam and Chad were understanding and accommodating, which I truly appreciated. Negotiations were fair and quick, and the paperwork was a breeze. They also helped me arrange for the car to be transported up to PA from FL at a very fair price through a 3rd party that they work with. I have zero complaints and would give them more than 5 stars if I could! They're changing the game for used car sales (absolutely nothing like the stereotype), and I've already recommended them to some friends. Thanks so much again, Chad and Sam! You guys are the best! PS - I absolutely ADORE my car!!

    I usually don't write negative reviews, but to save you the trouble, I can't in good faith…read morerecommend buying from this company. I tried to give it a chance, but after this encounter, I can't say they are the best to go with. If you can, it's better to just buy the vehicle straight from the maker's dealership. Instead of the whole story, I will list the pros and my story for the cons. *Pros* Fast - In and out in a few hours Friendly(ish) - Majority of the staff was welcoming *Cons* TLDR - Chad sold me a van and failed to mention all of it's multi-thousand dollar issues beforehand (check engine light came on the 2nd day after being bought!), and for some reason falsely accused me of lying on several occasions, which I considered odd as I took time out of my week trying to help us BOTH out and there is literally no reason to lie! I just wanted good service and to go on about my day! Very disappointed in how service and communication was conducted at Expert Auto Group. Summarized story: I bought a sprinter van with Chad being the one to sell it to me. Did a thorough walk-around and noticed it was pretty banged up but could possibly be fixed. Noticed light coming in through the van, and asked about it and he said it shouldn't be an issue. Bought it, then it rained a few days later and flooded a portion of the van next to the electronics I had there and almost got me ELECTROCUTED since I was near it! Confronted Chad and he insist there was no leak even though there was water in the van during our walk through before I bought it, but I thought it was something else, but then it started to click. Eventually he offered to fix it and I shopped around for days trying to look for the best price so that it wouldn't hurt any of our pockets and it was hard to get someone who could work on a van that size, so he offered to have someone he knows fix it. Dropped my van off for 4 days thinking this body shop guy is fixing the huge dent and leak spot that I've been telling Chad I can't find anyone to fix. This guy "fixes" the leak with some weird, ugly, white paste in 2 spots that of course doesn't match my van AND all the dents are still on the vehicle!!! Then Chad tells me out of nowhere it's $300 out of pocket for me! No heads up or anything on my 2hr 30min drive over here saying that I was going to pay that much, and no pictures to show what was done! I asked why this terrible job was $300 and where was the receipt and he asked me why I need a receipt.. The guy "supposedly" charged him $800 for the sloppy work and I am just supposed to believe it without an invoice or any proof. Could have just been making that number up! If he would have given me an estimate beforehand, like I gave him the courtesy of trying to find a good one for him, I would have told him I'll just buy the materials and he can cover a portion of that. Would have saved me the long drive and multiple days without a van. Plus I would have gotten some of the dents out as well for way less. Then I told him I already had to pay for a lot of damages to the vehicle after I drove it off the lot. Things he failed to mention that were busted before I bought this thing, like broken seatbelt sensor which cost $338. Also, the 2 front broken tire pressure sensors, clogged DPF filter, faulty up & downstream NOX sensors which all in total would have equaled a few THOUSAND more dollars, but my local Mercedes with ACTUAL 5 star service looked out for me and made me feel like they were actively trying to save me money with suggestions and tips! I mentioned the damages to Chad and he didn't believe me and wanted proof, yet he could not provide the proof of the $800 "roof leak fix". Then he said I did some major wiring in the van that could have caused some damage which shocked me because I was trying to figure out what he was talking about since I DIDN'T EVEN DO THAT! Just a straight lie! Anyway, now I'm down $300 more and drove home feeling conned. If 5 stars is what they wanted, it should have been a stress free buying experience!

    Sienna Motors

    Sienna Motors

    (17 reviews)

    I just bought my car from Sienna motors. Saul's helped me through the whole process. He made…read moreeverything easy and stress-free. He was very helpful, knowledgeable, and always willing to answer any questions I had. The whole process went smoothly, and I never felt pressured or rushed into making a decision. I'm extremely happy with my new car and would definitely recommend Sienna Motors and Saul to anyone looking to buy a vehicle!

    DO NOT BUY A CAR FROM SIENNA MOTORS. This is hands-down the…read moreworst experience I've ever had with any dealership, and they should be ashamed to even be in business. I bought a car from them in January 2025. It's now the end of April -- FOUR MONTHS later -- and I still don't have the title. They failed to properly pay off a lien from the previous owner, and because of their complete incompetence, BMW Financial still had the title tied up months after my purchase. I called their office FIVE DAYS before I got into a serious accident to try to fix the title issue. It had already been over 60 days since I bought the car -- and they still had no real answers, no urgency, and frankly no clue what they were doing. If I hadn't gotten into a crash and forced the issue, they would probably still be sitting on it doing absolutely nothing. When I got into the accident, the police at the scene told me I didn't even legally own the car because the registration was temporary and my name was nowhere to be found in the system -- because of Sienna Motors' negligence. Imagine how humiliating and stressful that is, being in a wreck and then being told you might not even own your own car? Now, my insurance company wants to pay me for the totaled car -- but they can't release a dime until I get the title. And guess what? I still don't have it. All because this dealership can't do the basic things a dealership is supposed to do. Sienna Motors cost me time, money, mental stress, and almost wrecked my insurance claim because they were too lazy and careless to do their jobs properly. If you value your sanity, your money, or your legal protection -- stay far, far away from Sienna Motors. This place is a complete joke. Absolutely disgraceful business. ZERO STARS if I could.

    Avis Car Sales

    Avis Car Sales

    (41 reviews)

    Always quick service and clean cars. Reasonable prices too…read more Hours are flexible and they are even open on Sundays.

    Very disappointing experience with Avis Car Sales. I…read morepurchased a 2023 Toyota RAV4. I put $10,000 cash down and received another $2,750 for my trade-in, for a total of $12,750 that I brought into this transaction. Yet I still ended up financing $20,459.85. After reviewing my paperwork carefully, I discovered approximately $7,013.10 in additional products, fees, taxes, and other charges were included in the transaction. About $5,641 alone was for additional products, including an extended service contract, Road Hazard, theft prevention/Data Dots, Appearance Protection, and windshield/glass coverage. I later canceled the extended service contract. As someone who did not have much experience purchasing vehicles, I relied on the dealership to clearly explain what I was agreeing to and how these charges would affect the amount financed. Instead, after putting down $10,000 plus a $2,750 trade-in, it felt like my money disappeared into thousands of dollars in extras. I believe customers deserve a clear explanation of every optional product and every fee before signing, especially when those extras add more than $7,000 to a transaction. This experience left me extremely disappointed. I strongly recommend that anyone considering purchasing a vehicle from Avis Car Sales carefully review every single line of the paperwork, ask exactly which products are optional, and calculate the final amount themselves before signing.

    CarMax - usedcardealers - Updated October 2026

    Loading...
    Loading...
    Loading...