Kevin and the rest of the staff here are wonderful! They're the best and only fast food establishment I will eat in Soledad. The other big fast food chains around Soledad serve stale tortillas. BK gets the order completely wrong and run out of items. They don't tell you they're out and charge you for them and fight you about substituting items. NEVER has this happened at Carls Jr. The restaurant is always clean and the staff are professional and inviting. I will continue to come here and only here! Thank you guys for being the absolute best in town! read more

I'm going to have to start ordering my drinks with no ice from this location from now on. They put way too much ice in their drinks. But everything else was good. read more

Carl's Jr - Practically full of ice - Fast Food Near Me - Soledad, California

Location is the only thing this Carl's restaurant has going for it. Well, and maybe it being a fairly clean store, too. Everything else? Half the time, they get your order wrong. The people here are either in too much of a rush to get an order out - though that doesn't seem to be possible because it's never really all that busy (maybe that's why it's so clean, so few people to actually mess it up!) - or they simply don't care about what they're putting out. Burgers consistently come without things that we pay extra to be added to it. Just today, the burger I ordered with extra tomato (an extra charge) and extra pickle came with zero tomato and zero pickle. It was meat, cheese, sauce, and bread. That's it. Nothing else. I bumped up my rating to two stars just because it's pretty quick in and out of the drive-thru, and the store is clean, but it really deserves more like 1.5 stars. Since that's not possible, this is what I have to work with, this is what it gets. read more

Best hamburger I've had in a long time. Tommie helped us and went over and above to serve us! Fries nice and hot. Very clean restaurant. I will return. read more

Every business can have a bad day. For that reason, and against better judgment, I decided to give this establishment another try. Even though the last several visits had royally sucked, my blood sugar was tanking today so I pulled into the drive-thru, hopeful that this place had finally come out of its tailspin. Boy, was I wrong. First impression was in the drive-thru when studying the current offerings on the menu board. The panel I was interested in had literally been hung so hastily that it was installed backwards. The photos, descriptions, pricing, calorie counts...all backwards. By this time, there were several cars behind me and I was trapped, so I decided to continue with the pain fest. The order-taker dude greeted me with a grunt and after I ordered my one item--how bad can they screw-up a simple Jalapeño Double Cheeseburger?--he barked, "Four-thirty-six." Mister Friendly...not as Carl Karcher would've done it. From that point I was only third in line to get to the window. It might as well have been a soup line because it took more than 20 minutes to reach the window! My blood sugar was wigging out and when I finally got to the window I handed them my exact change $4.36, only to have a tiny bag thrust my way by some Neanderthal who simply said, without a trace of true remorse, "sorry 'bout that," before slamming the window shut. No eye contact, no explanation, an undercooked apology, no receipt, a truly-substandard burger, and a free super-sized side of attitude. As much as I detest McDonald's, I can see that yellow M across the street and it will get my business if I'm ever hankering for a bad burger during a bloodsugar emergency. Do not visit this place! At least they're consistent! Oy... read more

This Carl's Jr is needing improvement in a lot beginning with customer service , cleanliness and food. The manager is the start of the issues. I know she can't change her appearance but her demeanor was horrible. The floors were sticky and dirty along with restrooms. They had no Diet Coke with no signs too and didn't take the order correctly. The worst part was the terrible manager! read more

The only star is for the fact that the guy at the counter was able to offer me a full refund on my way back through a couple of days later!! I pulled up to the drive-thru order window and ordered a "handbreaded chicken sandwich, plain with lettuce and mayo" meal with a large Coke. What I got was some weird chicken-like sandwich with bacon and white cheese, with some yucky sauce. They also gave me a cheeseburger with only lettuce and mayo. It was not the best I have had but at least I finished most of it. Oh, their fries were also horrible, soggy and limp. What a waste of food!! I was on the road and actually had to pull off the highway in order to investigate what was in my bag. I didn't even recognize the "chicken" and had to tear it open to see what it was. Horrible, that's what it was. No way that it looked anywhere near what the ads show. I recalled that I had to repeat my order several times and I could barely understand her when she read it back. I asked for them to display it on the screen but they said it didn't work. I inspected the other sandwich and it seemed at least edible. As I said, I was on the road and planned on dealing with it all when I stopped by Soledad on my way back home. Thankfully, the guy at the register gave me my refund no problem. I won't be returning here again, horrible Carl's Jr. I sure hope that the refund goes through to my credit card or I will have to modify this review!! read more

Stopped in on the way home and waited in line with no one servicing for about 4 minutes until someone came up to take our order, workers running around the counter but seemed so unorganized, the place was filthy and floors were wet with no one cleaning or mopping. I am sure it is spilled soda because the Liquid is slightly brown but with no one mopping I am sure the floor will be sticky from the sugar in the drink as it is allowed to dry without being mopped! Tables were dirty, napkin holders empty. Really what happened here? I love Carl's but if this is the way the front looks were customers eat what does the back look like were no customers sees? So disappointed in this franchise very very poor example of a family restaurant I hope someone reaches out to me for us to put faith back in Carl's Jr. read more

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Guy at the window was respectful but I went to get a beyond burger just now...got home and it was a beef burger. Strictly vegetarian for personal reasons and a simple burger was incorrect. Trying to call to exchange and they don't answer. Order was 2 burgers criss cut fries and a drink. Simple read more

Hey it's Carl's Jr. stopped on a road trip. The restaurant was clean. Service was friendly. Food was made as it should. Scored great in all the right places. There's even an indoor playground for small kids. read more

Horrible store employees suck and always find a way to fuck your order up. I went to get some food and ordered medium drinks and as I drove back on the freeway I noticed the drink was filled up like 75% how the fuck do you hand a drink out that isn't filled up? The employees here are lazy fucks and deserve to be fired. Every time I come here they fuck my shit up but I've always given them the benefit of the doubt but time after time this shit gets annoying and I hope one of the employees reads this GET YOUR SHIT TOGETHER read more

Carl's Jr - This is supposedly a medium coke smh - Fast Food Near Me - Soledad, California

Fast food, yah right! Took 15 minutes for breakfast and no one else was there. And no shakes. Of course not!! Ughh

We stopped on our way from SOl, I happen to love Carls .Jr, so we ordered a super star and my husband has a bacon triple burger, the bathroom were clean and so was the sitting area, April was super nice and very helpful as we needed extra ketchup and an extra bag to take leftovers home, thanks so much for the service!! read more

Wont even eat it. F... this place.. F these employees .. I opened the wrapper and looked at it then threw it away read more

Carl's Jr - Disgusting - Fast Food Near Me - Soledad, California

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Carl's Jr was not by idea of a quick dinner. But I had to much stuff in my car to try one of the well rated Mexican restaurants in Soledad. I was surprised that my bargain burger was tasty. The drive-thru was quick and I was on my way home my stuff next to me and a burger in hand. I think I will add Carl's Jr. to my fast food on-the-road stops even though I could not check the bathroom to see if it passed the road trip test. read more

Good thing this was one of the only places open on Thanksgiving night. I had the hand breaded chicken sandwich - it was decent but overpriced read more

Ugggg normally I would not complain about a fast food place. I mean after all what can you expect from Carl's Jr.??? It's not gourmet right? So...... here are a couple of simple expectations anyone should have. HOT FOOD, GET THE FREAKIN ORDER RIGHT and for the love of GOD give me bbq sauce for my star chicken bites or whatever you call them there!!! read more

Everytime i go they make me go park in the parking lot so their timer wont run its really annoying seriously they need to do something about that. read more

Pictures speak 1000 words a hotdog Cooked way past dehydration. With burnt chicken tenders. Not to mention the weight was 20 minutes long and for other people who ordered after me for service first. read more

Carl's Jr - This hotdog to 20 minutes to get and now I see why. It looks like it was left on the grill overnight. - Fast Food Near Me - Soledad, California

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came in off the freeway after traveling.. went into the restroom before ordering... seen the employee with the ponytail, get done using the stall and not wash his hands... using the stall! i was washing my hands getting ready to walk out and dude wipes his sweaty face after finishing in the stall, and proceeds to head to the back to look at the orders coming in, ready to get back to work... ya i'm good lol read more

Do not eat here! I went in and was completely disrespected by the Manager Laura. I have worked at Carl's Jr before and when I walked into the door I wasn't greeted as a guest. Except I was given a cold shoulder and an​ 8-minute​e wait in an empty lobby. I had ordered a famous star with cheese and when I received​ it didn't have cheese. I asked the cashier if they could fix the mistake but they said they couldn't accommodate​ and I would have to order another burger. I tried to ask for a manager​ and Laura came. I thought she could help the situation as she was the manager, but she decided to just turn the other way and give me a smug look. Will not come back and I do not recommend​ anyone else to come here. read more

Literally disgusting. This is what I thought I was getting VS what I got. The meat had weird spots on it AND they drowned it in like a litter of Mayo. read more

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This place is pathetic. It's ran by a bunch of idiots. The food is always cold or poor quality. The customer service, what customer service? If "Can I help you" is a drive thru greeting and some ignorant shift leader who is rushing you to order is your idea of customer service then this is the place! You can tell the franchisees really don't care because they would enforce better standards. Shut it down. read more

Today was a complete rip off my burger had one tiny slice of tomato half of a onion n a wanna be piece of lettuce. Management should check their line of production and it wasn't busy so there's no excuse. If you want Carl's might as well skip it unless you like getting ripped off read more

Carl's Jr - What 6.69 looks like. This right here is a complete rip off. - Fast Food Near Me - Soledad, California

Charbroiled chicken salad was the worst I have had Chicken was over cooked and very tough Won't order another salad from here read more

I was here about an hour ago paid with a 100 dollar bill was give back 60 in change and my meal was 9.55 I'm trying to call and no answer don't go here paid 40 dollars for a 10 dollar meal don't ever come here you literally get robbed read more

Drive thru always takes over 15 min, today I been waiting 16 min &still have a car ahead of me

We stopped here purely out of sheer desperation for a bathroom/snack break from the car, while making our way from Santa Cruz to Santa Barbara at about 9 pm, after sitting in stand-still traffic for 45 minutes. We only had fries, but they were pretty tasty. Piping hot and crispy, but they needed a bunch of salt. It took them about 10 minutes to bring them to us though, but the girl did apologize for the wait (after she had been yelled at by the cashier for not bringing to them in a timely manner...) read more

What is wrong with the emplyies today ? I orderd my food @11:03 and 18 minutes later I get my food. Not going well for them read more

This Carl's Jr has fast friendly service and the food was so fresh and tasty. I've had pretty terrible experiences at Carl's for the past couple of years, so I wanted to acknowledge one that was getting it right. read more

Carl's Jr. in Soledad is located very close to the exit from Highway 101. Thus, Carl's Jr. is very convenient for travelers needing coffee and a meal, including travelers with thoughts of Pinnacles National Park. As of this writing (April, 2016) there does not exist any road sign stating that you need to turn left (north) or right (south) on the main street in Soledad, if you need to get to Pinnacles. And so while ordering my usual Santa Fe Chicken sandwich with an extra roasted green chili, I asked the server which way to go. Without missing a heartbeat, she gave me the right directions. Also, after a very short wait, she handed me my Santa Fe Chicken (with the yummy extra roasted green chili) plus my change. I like the Santa Fe Chicken because of the uniquely attractive combination of the charcoal grilled chicken flavor, cheese-flavor from the cheese, roasted chili flavor (usually I request two extra chilis, giving three chilis in all), and crunchiness of the lettuce. A half hour later, I was the first hiker on the trail (Balconies Trail) with the Santa Fe Chicken sandwich tucked into a large pocket in my jacket. The view from the Balconies Trail is, as they say, "jaw dropping" because of the awesome cliffs that tower immediately to the south and to the north of the hiking trail. And so, I decided that as long as my jaw was busy with "jaw dropping" I decided to insert the yummy Carl's Jr. Santa Fe Chicken sandwich. And so that is exactly what I did. Yum-yummy!!!! As one can see from my reviews of Carl's Jr. in Baker, California and in Ridgecrest, California, it is the case that I also consider Carl's Jr. to be the destination-of-choice immediately prior to or after visiting Death Valley National Park. Death Valley is located near Baker and also Ridgecrest. By the way, if you are traveling south from San Jose and exit from Highway 101 and then stop at the stop sign, Carl's Jr. Is to your immediate right (to the south) while Pinnacles National Park requires a left turn (to the north). read more

I'm really sad about this road trip: every place that I have used the restroom at smells like Coors Light and sausage; this Carl's Jr is not the exception, but rather, most likely, the root cause of highway restroom miasma. To compliment the pictures of biscuits on the menu, the décor is highly influenced by the early 1990's contemporary interior design; reminiscent of non-art deco while paying homage to both Motel 6 and Chuck E. Cheese Pizza, and are apparent in its motif. That is to say, for all this, I definitely wont eat here at Carl's Jr. Yet, the customer service is phenomenal. I asked for an unused Togo box, so they gave me one. So now, while parked on the roadside shoulder of the highway, I will cook my own food. Here is what I am having and how: First of all, I have a portable electric skillet in which olive oil will be heated over medium high heat before adding sausage meat, but any form of bite size protein will work. In this case, after crumbling the sausage meat as it browns, I add chopped garlic to the pan. When all of the crumbles have browned evenly, I think it is best to deglaze the pan using whiskey, wine, or chicken broth, but whatever else you may find at truckstops and gas stations will work, shifty whiskey for me. Then, this is when I like to stir in crushed-by-my-own-hand tomatoes and bring the sauce up to a bubble just before reducing the heat to a simmer. Insomuch, I look forward to stirring cream into the sauce, this will blush the color and cut the acidity of the tomatoes, half and half from any gas station on I-95 will do. Season with salt and pepper from Carl's Jr. Luckily, I have peas and basil to add into the sauce. Mmm mm, I'm loving it. All it needs then is to toss in some hot penne rigate in pan with the sauce which has been steeping in super hot water, or can be boiled first. Either way, use a Carl's Jr. togo box which is recyclable, clean, frugal and easily held while eating on the side of a highway; and, as the flavors begin to meld together in the Carl's Jr box creating an offal aroma, the hints of Coors Light and sausage are overwhelming. read more

Carl's Jr - Homemade pasta. Go home and cook. - Fast Food Near Me - Soledad, California

Standard carls jr but this one has the breakfast biscuits. Good service when we went. Convenient to our hotel which had free breakfast that was not up to snuff. read more

I normally stop by here when making a long commute to visit my girlfriend at University. Today I witnessed the manager having a very rude interaction with a new employee. I understand employees may mess up and need correction, but the unprofessionalism from the manager to the *I would assume based off the conversation* very new to the workforce employee was way too far. The manager spoke down on the employee and would not stop, the employee sounded defeated before half of the conversation was finished, and left soon after. Based off of being able to hear the entire conversation, their mistakes were minimal, but normal for someone new to working a job. This conversation could've been handled in a much more professional way, without letting the managers ego getting in the way of being a leader for their staff. I sincerely hope this is not how the manager handles all conflicts in this store, because the morale with the workers would be abysmal. This conversation should have been held during closing or in some sort of private area, so that the worker could still feel some dignity after this. I hope the worker finds another job and doesn't let this manager bring them down for much longer. read more

If you have a job no matter what it is during Covid, take is seriously and do your best. I ordered a Super Star with Cheese meal with NO changes along with my boyfriend's meal. No one in the drive thru in front of me. I have to pull into the parking lot which requires me to pull out into traffic to get to it and wait for my food. After about 8 minutes the gal comes out and askes me if I ordered the Super Star and Double Western meals and I said yes and drove home. I discovered the fries were wrong on the way home... they gave crisscut fries instead of the fries that come with the meal I made no changes to. So, I get home and instead of a Super Star (double burger), I get a burger wrapped with stickers saying, "no onions" "bacon" "special" I unwrap to find a single patty with one sad tomato, limp lettuce and bacon... also about a quarter cup of sliced jalapenos dumped in the middle. WTF??? The most strangest thing about this was that at the drive thru window the gal asked me if I wanted salt and ketchup. I said yes. I received SIX containers of their bold bbq dipping sauce but, NO SALT OR KETCHUP!!! They did not put a receipt in the bag either, so I just decided to write this here instead of dealing with them. I ate the bacon and threw the rest away. It's been a very long time since I've ordered food from this Carl's Jr and it's really gone down hill. Don't eat there. read more

Carl's jr is bomb especially if you are hungry and want a big meal. I get the 6 dollar burger with guac it's amazing. This place has fast service at the window and inside. This place is dope! Check it out read more

Carl's Jr is good but when u go to the drive thru they make you turn your car back into the parking lot

Arrived at 11:20pm in drive thru - website says they're open but drive thru was closed. Fix website.

This is the worst Carl's Jr. ever. Well drive threw at least. As you finish paying your meal at the drive threw, they make you turned your car back around and wait in the parking lot for your meal. ‍ read more

Thank you so much for you help today Ms. Manager (sorry I did not catch your name). But you helped me with information about your parking lot and my son, so thank you so very much! read more