I used to give this Carls Jr. a try a lot since its right next to my house and its convenient but gave up because I was fed up with them ALWAYS getting my order wrong. One time I ordered the cheese fries and got a burger instead which wouldnt of been that bad but the burger was disgusting. I must say though today marks the day I am never going back. It was probably the most bizarre and frustrating experience I have had at a fast food place. So I get off a long day at work and stop there on my way home (like I said,convenient) and the ONLY thing I ordered was a Spicy Chicken on Sourdough bread with swiss cheese. Kind of boring and SIMPLE, right? Well this is my favorite thing to get since its cheap, really good on the bread and with cheese, and hard to screw up (or so I thought until today). But what was supposed to be a 5 minute stop to get something easy on my way home to my bed, didnt really turn out that way. This is how it went at the drive thru. Me: "I'llll take a spicy chicken on sourdough with swiss cheese." Employee "Did you say blu cheese?" Me: "No I want swiss." Her "okay so spicy chicken on sourdough with American Cheese." Me "No, I said I wanted swiss not American." Her "What?" Me: I WANT SWISS CHEESE ON MY SANDWICH." Her " Okay the american cheese is extra is that okay?" Me" Yes but I want SWISS cheese." This same this went on and on but you get the picture. I even asked her if the speaker was broken and if I should come inside and she insisted it wasnt and after I told her for the millionth time that I wanted Swiss cheese she kind of didnt say anything for a full 30 seconds. Finally I had to say "uh, hello?" And she then told me she got my order and to pull up. I kid you not this is what happened I thought I was being punk'd. So aside from shouting into the speaker and wondering how someone could mistake me saying "swiss" for "american" at least 15 times I was fine I am not confrontational and was just glad that I was getting some food so I could get home and relax. I asked the girl at the window for a reciept in the bag and she said ok then a few minutes later I got my food and went home. Sure enough, I get home and there is AMERICAN cheese on my sandwich!! I got ready to take it back and look in the bag because I figured a manager should know they either shouldnt hire deaf employees, get the speaker fixed, or do some drug tests because that girl had to be on something, and sure enough, no reciept either. Plus I have been up since 5 this morning worked my ass off all day and didnt really feel like going back since my tiredness might of caused me to shake the girl and be like "Really? I shouted swiss at you 10 times!!" I know you cant expect employees at fast food places to be that sharp but it was incredibly frustrating and I dont suggest going there unless you like dealing with staff who arent intelligent enough to put the right cheese on a sandwich even after you shout it at them several times. :) okay, done venting and done with the carls jr. on churn creek! read more