Very short turn around for a garage door opener replacement. The technicians were polite, efficient and careful to explain what they had done, and describe the new capabilities of my opener to me. The price was as stated in their estimate. The project was completed quickly and to my satisfaction. If I need garage door service, I will not hesitate to use them again. read more

Honest, reasonable, prompt, friendly, and professional. I will never even consider having anyone else sell, service or work on my garage door. The repair was less than one half of the quoted repair price quoted by another vendor. If you live in Harford County these guys are the ones to choose. read more

Adam was highly Professional, listened to the problems we had and completed the repairs in less than an hour. The cost was very fair and I would highly recommend this company. I would rate them a 5+++++. read more

Carl's Door Service is a reputable and honest company with fair prices. I am very pleased with the spring replacement on my garage door by Hunter. He arrived on time, called first to confirm arrival and is very proficient with working on garage doors. My door is SO quiet now, thanks to Hunter. I highly recommend Carl's Door Service. read more

Nick came out to fix my garage door that wouldn't open, same day service, and he quickly diagnosed the problem, gave me an estimate for the costs, which were very fair. He then worked quickly to replace broken part, checked all the hinges and screws, replaced what was necessary, and lubricated everything. I was very happy with the service and would recommend them to anyone who needs garage door services. read more

Tensioner spring snapped. Cable and rollers broke on our garage door a couple of weeks ago. I searched for garage door repair operators on Yelp and came across Carl's. Family owned and operated with third generation involved, which is rare these days. MHIC number is in low 2000's. Good thing. A family member living in Harford county has been using Carl's for decades. That, and seeing great reviews on Yelp convinced me to make the call. I called Thursday and we were all set up to get the job done today. The tech arrived, looked at the situation and gave an immediate, reasonable quote. The tech was kind, courteous, professional and efficient. The job took 45 minutes and my garage door (manual) is once again functional. If you're in northern Baltimore or Harford counties and want courteous and fairly priced garage door repair with no overselling, call Carl's. read more

I chose Carl's because I'd read many good reviews on Yelp and on my neighborhood Facebook group. It turned out to be an expensive mistake. The short version is that the technician cranked on a part to try to tighten the cable and the part broke. The part is no longer made so I had to replace the entire torsion assembly. The company didn't call that afternoon (5/3/2023) with an estimate for the replacement as the technician said. In fact, they didn't call until 5/9/2023. They subsequently said that the delay was because "This discussion took longer than anticipated as we needed to find a way to fix this problem due to very tight headroom and searching for a replacement torquemaster we were not able to find." This is odd since the other 2 companies had no issue with the "very tight headroom" or finding a replacement torsion assembly. I had 2 other garage door companies come out for an estimate and both agreed that Carl's had broken the part. The real problem was diagnosed as a separation in the track. Carl's later claimed that I'd changed my story about the reason for the initial call. This is not true. I relayed the diagnosis to them but I never "claimed the original call was for rollers "catching" in the track and that nothing was wrong with the door otherwise". I filed a complaint with BBB and ultimately ended up "accepting" the resolution - not because I was satisfied with the outcome, but because I didn't want to waste any other time with this company. Do yourself a favor and skip this company. They are not truthful, they do not stand behind their work and didn't really seem to know what they were doing. read more

Did a good professional job explained the problems with garage door and why parts needed repair Highly recommend Carl's Door good service when making appointment to on site repairs read more

I had a new garage door, sensors and key pad installed at my home. Jeremy and Frank did a superb job. Arrived on time and finished early. They were professional, cleaned up afterwards and showed me how to program the new key pad. My door looks fantastic. I am so happy with the installation and service. Thank you so much! read more

Carl's Door Service - Beautiful new door. - Garage Door Services Near Me - Baldwin, Maryland

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Highly recommended Not only did an excellent job but received a call the next day that we were mistakenly overcharged $11. They dropped off the difference in our flower pot by the front door! I cannot think of too many businesses that would go that extra mile read more

Very pleased and glad I went with this company. Eric was thorough, friendly, and prompt. He provided a lot of helpful tips and ways to maintain our garage door that we were not aware of. Will definitely use them in the future! read more

Carl's was a lifesaver for us!! I lost almost an entire day of work waiting for Sears to show up to repair a broken spring on my double garage door, with my car stuck inside, only to be told they screwed up the schedule and had us down for the wrong day. Livid, I promptly found Carl's online (I didn't even realize they were there and located not far from our house) and they came out within a matter of a few hours and had my door fixed in only about 45 minutes. The technician Mike was very friendly, prompt, and just all-around awesome to work with. Highly recommend Carl's - THANK YOU!!! read more

My garage door broke. I called. They came out the very next day at the promised time and fixed it within half an hour. Very good service - very friendly - cannot be better. read more

Called Carl's about installing a double garage door opener a a hone I recently purchased. They were very responsive in scheduling an estimate and the estimator, Matt, was punctual and very helpful. The work was scheduled and the installer, Chris, arrived on time and did a very nice and neat job of installing the opener and showing me the features. He even corrected a misaligned hinge (roller) on the door while he was here. Very nice young man. I was happy with the price and service and will call them again if I ever have a need. read more