Absolutely the worst garage in all of southern Michigan. The receptionist (if there) is always…read morehigh and doesn't care about you at all. The owner (the tall guy) only wants your money so he can buy more weed. Doesn't care about your problems at all. He's always smoking and eating edibles which is why the work probably takes sooooooo long; and to top it all off the work only lasts like a month maybe 2 tops! When you bring your car back in they try to tell you it's not what they fixed before and charge you for it... Plus their 2 workers only care about money and fixing the actual issues with the cars and they just tell you what you want to hear. It's pathetic in all actuality. Avoid this garage at all costs or you'll be losing out on money, time and your car still won't work. Great job Jamie and giant thumbs down!!!

So my buddy Matt needed a car (he wanted to purchase) inspected. We were looking for a auto care…read moreplace that would do a relatively cursory inspection. See if anything is coming up, etc. Well we first visited a mechanic called Flat Rock Auto Care. Pretty nice people, but we were in a hurry and they couldn't get to the car for several days. So we looked up Auto Care and boom - Loving Auto Care just down the street. This time, we decided to call. "We're buying a car and wanted to know if you do inspections." "Yeah." "How much do you charge for a pre-purchase inspections like that?" "Not too much; why do you ask?" Seriously? "Well lots of places charge different prices for that. Can you get to it today if we came now?" "Eh... Sure. Come on down." The funniest part is that my friend rolled with it and said, "Yeah. Let's give it a shot." So we entered in the wrong way. There is a really rocky driveway. And when I say driveway, it's like the Monster Truck rally course in the Himalayas - not suitable for 4 door car. But we figure we entered through a service area and pulled in trying to avoid a maneuvering tow truck. The first thing I noticed when we entered was the dilapidated, run-down "lobby". Clutter everywhere. Two couches that have seen things that can never be unseen. A ripped and torn map of the Detroit area from the 80's, a miter saw on the ground, and a jar of snack-sized peanut packets for the customers, but believe it or not, we just took it stride because it's almost par for a stereotypical weird mechanic shop. Matt says to me, "Dude. There are chickens in the back." I thought he was being metaphorical because no one would come and talk to us. But no. Seriously. Chickens walking around this shop. You could hear them cackling around the shop. Weird and hilarious. This grizzly, eager man comes in and almost yells to Matt, "Give me your keys!" Matt asked, "How long is this going to take and how much will this be?" But the man insisted "I don't know. He told me to get the keys and take it back." "Who did?" "Just give me your keys," and... Matt just kind of let it happen and I winced a little bit when he reluctantly put them in the grizzly porter's hardened, blackened hands. He didn't know what to do. And as the car disappeared, Matt kept asking other people in the shop for some clarification on time and cost. "Can I speak to the mechanic?" It felt like that moment when someone is asking for the chef. You have to ask multiple people before he'll show his face. Finally he came over and asked, "What do you want?" Matt reiterated what he had been asking: How much and how long? No one seemed to know. Finally after several questions, the mechanic replied, "Eh. 5 minutes? 6 minutes? 15-20 minutes? Probably... Twenty-five bucks." It felt like we were on a southern version of The Price is Right. Matt asked what kind of inspection that would entail. Eventually, the mechanic reeled off some typical mechanical jargon, but Matt wasn't being assuaged. Now as the car is parked in the back I look at Matt who is wide-eyed, still staring at the chickens and the people in the shop and he is rudely asked by the same porter, "Wait. So you want to get the car inspected?" I can only assume that this was his last straw. These people had no clue what they were doing, and Matt didn't feel comfortable being yelled at. "I'm so sorry. No. We're going elsewhere. Can I have the car back?" "Yeah, sure." It was such a bizarre experience I couldn't help but burst into laughter as we left. "We're going to Firestone." I had to swallow my opinion on the matter, but agreed even Firestone would be way better than this place. I would probably not recommend this place. Everything about it seems... Off. It's times like these where I wish I had a camera crew following me. It would make for some very interesting television. Also, as were leaving the [owner?] stopped us and flagged us and asked, "Did you get your car inspected?" "Uh, no." "Okay." The insinuation is that we got the car inspected within the 5 minutes we were there. Bizarre. Also I'm giving this 2 stars because the chickens made me laugh.

I just wanted to say how happy we are working with Jad over at Gateway Classic Cars!…read more He was very patient with us. The communication and his customer service he provided throughout the process was key for us! I'm so glad that he helped us from start to finish and trusted him. Now we have our car that was transported all the way from Michigan. I would highly recommend you if you're looking for a classic vehicle. They have many to offer on their website.

They try and greet everyone as you enter. Friendly and professional. Very helpful and helpful eager…read moreto answer any and all questions.

I Googled "PPF and ceramic near me" and that's how I found 596 Tint Factory. Within minutes, Shawn…read more(the owner) personally texted me. From the very first conversation, he walked me through the entire process -- what to expect, timelines, options -- no pressure, just straight, knowledgeable guidance. He was personable, patient, and genuinely cared about doing it right. Even more impressive? He was able to squeeze me in the same day. If you know anything about high-end tint/PPF shops, that's rare -- especially for a place this busy. They kept the car for two days to complete ceramic coating and front clip PPF, and when I picked it up... I was honestly blown away. The gloss was unreal. It looked way better than the day I drove it off the dealership lot. The depth, the shine -- next level. I'll be honest -- I've never paid for a service like this before. I questioned whether it was "worth it." It absolutely is. Every penny. Beyond the results, the customer experience was top-tier. Communication was fantastic the entire time. The shop is spotless, organized, and family-friendly. The team clearly knows what they're doing and takes pride in their craft. You can tell this isn't just a job for them -- it's reputation and passion. Shawn and the team -- I truly cannot thank you enough. If you're on the fence about PPF or ceramic, stop researching and just call them.

Sean, the owner helped me pick out the correct tint for my new 2024 Jeep Grand Cherokee. We picked…read moreXPEL plus. (20) Had all the windows done. The tinting just adds a great look and supreme cooling to the Suv. Recommend Highly. Get the Plus

It started with my wife's used car having engine problems. Oh look, the dealership sold her a…read moregarbage car with a bad engine and we couldn't prove it to get the lemon law to cover it. Craig was awesome, helped us out as much as he could, did everything he could to fix things and always worked with us to make sure we were on the road to get to work. A few years later I'm in the automated car wash and my brake lines blow out. I take it to Craig who gets me back up and running with no muss or fuss, and was again super flexible with me on making sure I could get things done on my schedule. Now, our other car needs brakes and some other work done. Local shop in Ann Arbor tells us $1200 just for BRAKES. Took it to Craig who once again was awesome, quoted us everything and walked us through what needed to be done. There's a reason we go to him, and it's because he's always given us awesome service and I feel I can trust him with my vehicles.

Staff is Informative, co operative, friendly. quality work, at comparable prices... THAY ARE…read morebusy busy , because they are good good !! I have been bringing my vehicles to them for service for years.

We had a great experience! We had just bought a used car and asked them to install seat heaters…read more Their price and time estimates were spot on and they even gave us a ride to a breakfast place to spend enough time so they could get the work done. They finished just as we finished breakfast, called us up, and picked us up. Everything works well. Couldn't be happier.

From the owner: Full service retail and wholesale auto and truck accessory installation facility. With our 90 years…read morecombined experience, the best installing the best.

Team was professional and affordable. The do a wonderful job. If you have a request or a problem…read morejust communicate it to the owner. My car was sparkling! I am pleased with the work that was done. They clean with pride.

Went today to get am express detail inside and out and my car looks great! Staff was nice and…read morefriendly and they did a great job. Will definitely come back.

Tom's Collision is not worth the anxiety and aggravation. Even though they did a decent job on the…read morebody work of my 2018 Ford Fusion, they did not finish the engine in over 14 weeks! I have no doubt it would have been longer had I not stopped by in person and told Chris I would be there on Friday, July 11, to pick up my car, whether I drive it out or tow it out. I had AAA and another collision shop standing by. In March, right after my accident, Chris asked me what I would be willing to pay to have my car fixed. I gave him a figure, and he underbid that. (I did not have collision on my insurance at the time.) He asked for 80% up front and I paid it. He promised to have my car done by the end of April. He was making my car a priority. I was healing sprained hands and didn't go back to work until May 12. On May 9, Chris said the parts were painted but still had to be assembled. Give him one more week and he'd cover the cost of the car rental, which sounded generous, but then all the delays and deception began. It was one excuse after another. Tuesday, July 8, when I stopped in, I demanded to see my car before I left. It was buried behind a row of other cars in his lot. The hood was one piece (the damage had all been on the passenger side front), but there was no grill or headlights. It didn't look like much was done and I wondered how he was going to finish this by Friday. Of course, he didn't. He found a broken part behind the radiator and had to order it from Fords. Monday he would take it to Quick Lane for a front-end alignment. The Quick Lane mechanics found a broken control arm on the passenger side that Chris had not noticed! I paid $1,000 for the control arm and the alignment. I picked up my car at Quick Lane to find there was no AC! In this heat? Are you kidding me? I drove to Tom's Collision to collect the promised reimbursement for the last month of car rentals (8 weeks!), which he honored. Could I bring it back when I have a couple hours? No! He had 14 weeks and didn't get it done! I took it to Gorno Ford to fix the AC and paid again for these parts and services I paid to Chris up front in March. Meanwhile, I was back at Enterprise renting a car. Chris reimbursed me for the AC, but not without resistance. I thought maybe my first mistake was not checking reviews on Google before I accepted Chris's offer. Boy was I right! There are 50 reviews out here, and most of them are 1 star. He delays and deceives all of his customers and thinks he's doing us all a favor! He told me once, "My problem is I have too big a heart." Is this man living in the real world? What customers want is for a company to do their job with excellence in a timely manner and charge a fair price, not pity and the semblance of charity. When I picked up my car from Gorno's this afternoon and stopped in Tom's Collision for reimbursement for the 9th week of car rental and the AC Chris never finished, he started showing his true colors. He resisted. I demanded. He finally gave me a check for the AC but refused the car rental. He said, "I'm not the one who crashed my car!" There it is, Folks. Take your business elsewhere for your own peace of mind and for a job well done. Tom's Collision cannot provide that. And if Lyon's Towing recommends Tom's Collision, like they did to me, tell them, "Shame on you!"

Great experience out of a bad situation. It's never good when you have to spend money on auto…read morerepairs but the experience working with Chris at Tom's collision was all that you would hope for. Great work, a fraction of the cost of their nearby competitor and very personable experience beginning to end. All the reasons to support local Mom and Pop shops.