We found out in the middle of the buying process that the car we were interested in was a total loss vehicle at one point. This was a surprise to us, for some reason.
After that we found a couple issues in that same car that just didn't set right with us for our family, but the experience was WONDERFUL. Spanky (and everyone here) was so kind and did literally everything they could in their power to make the sale a good experience. Everyone kept saying, "We want you to be happy." And it felt very genuine.
They let us borrow the car for hours to have multiple mechanics check it out. They sent the car out for repairs when we found some issues. They were very nice and accommodating to my wife and kids.
But at the end of the day, the car wasn't a good fit. I remember Spanky asking, "Is it a good car?" I replied, "Yes, yes it was. But it just wasn't for us."
If you're looking for LOW-milage cars that have had some serious work done, this is the place to go. read more