I had shocks and struts, put on at elite car care Two weeks…read morelater, I need more front end work done and took it to a mechanic Within 20 or 30 minutes of leaving the car at the mechanic they called me and told me my CV joint was stripped out whoever put it back on stripped it out and I should have a new one . Elite car care, Hunter told me it was that shop that did it ,but there was no way they completed the work and stripped out my CV joint within 30 minutes The car was still in the parking lot when I left Anyway, on a good note, Hunter is very polite

They are not the same people that gained my loyalty, it's really a shame…read more Mike running the counter is dishonest, rude, and extremely unprofessional. He scams people for the business and refuses work that isn't convenient to them. So they installed my front struts Obviously wrong, left giant stickers across the top so they couldn't seat properly. When I brought it back to them they use the warranty and said the parts were bad and made Monroe eat the loss. Here's the thing though-Mike tried desperately begging me to come get my car at the end of that work day I brought it back. It was too late and I did not have a ride. I called in the morning to see about picking the car up and someone else answered the phone unaware of what Mike had done and said no they just pulled the your car in it hasn't been in till today. So had I picked up the car I'm assuming they had cut the stickers out with a razor knife it would have been no different no work done and I only had a few days left on my warranty which I believe he was counting on. And-bonus-they get to keep a pair of brand new Monroe's for the next guy-free to them So like I said he's scanning for the company. The other manager told me he believed it was a mistake and he had mixed up cars, But I was able to ask Mike separately and his story was that they had put the car in the shop replace the struts and it was ready that night somehow but then they had to pull the car back in and replace the struts again. I said you put three sets of struts in my car?!? He said "yep" I literally saw a mechanic that was in the room to the side of me laughing because I had caught him in a lie and he performed so badly He also signed my paperwork for me and I realize that as I drove it to Firestone to get all the work looked over because I don't trust them one iota. When I called him to ask why he signed my paperwork he just kept screaming "you don't know who I am" It was just a distraction so no one else would know that he did it. I know exactly who Mike is, he's the reason I will never return to a shop that I had recommended to many people, paid a bit extra a couple times because of loyalty and thinking that they did good work. He ruined telegraph location, moved on to ecorse and ruined that also. I first met him over 10 years ago with that original overpriced quote so there's no way they're employing this man for over a decade while he's constantly hustling, scamming, and harassing people without being completely complicit. They can't do the job right the first time or the second time they can't stick to the price that they originally say because he tried jumping the price by a hundred when the key hit his hand until I changed his mind. Sucks to say it but just stay away from this place!

Outstanding work fair price grate workmanship nice people they will work with you if you need it…read morethey did a trans on my van

I went there because I was having headlight problems. I thought I had a loose wire. His Mechanic…read morehad to remove the front clip to expose the headlight housing to replace the bulbs. he didn't put on the fender correctly, didn't even have the screws in it. When I called to tell'em - I was told a flat out lie stating the mechanic never took it off . I know 100% fact that you have to remove it to get to the headlights... smh.. might be under new management but the service still sucks.

This review may seem redundant, I went there today to get tires for my 2010 Ford Ranger Sport…read more It's the same old song, just like the other times I went there. This is the chain of events: I was greeted by Ken G,with a smile I was asked what brought me in today (tires ) I gave him my keys A little over an hour later I left with 4 new tires ( Hankook Dynapro HT ) with a smile on my face and a ton of savings in my pocket . I have several Quicklanes a lot closer to my home ,where I can get the same price . None can match the kind of service that I get from the Good People at Jack Demmer Quicklane in Wayne ,Michigan . They make it easy for you to become a loyal Customer ,Very Easy.

I had a very bad experience here with a brand new car delivered to me with significant damage…read more Follow ups with Jack Demmer were maddening. I won't recount the experience, because it is too stressful to think about in detail. Suffice it to say I hate these people with a passion. Would never set foot on their property again.

I went to Bell Tire on Allen and they blew me off. They were very pleasant and I was able to get…read moreright in to Martin. Their work was very quick and efficient. I grabbed a dozen of MARTIN's business cards to pass out to my friends and neighbors who should go to MARTIN for the vehicle service especially tires. They can BEAT anyone's price, even the Big Discount chains. RECOMMEND THEM HIGHLY

We have been going to Martin & Son for many years with all our vehicles. This is a…read moremulti-generation, family-run business and they are just good, honest, hardworking people. They are very good at what they do and their prices are fair and reasonable. I recently had to drop my car off for service and had no way to get to work. They were kind enough to get me to my job and in the past, have even taken me home. How many places do that these days? Any time one of our cars needs service, we will not hesitate to take them to Martin & Son. We are happy to support this local business.

Ian worked well with me on finance opportunities and found the best one for me. The vehicle was so…read morenice and the price was affordable.

Law Auto sales was awesome when purchasing my 2020 Land Rover Velar. It is in new condition. Brad…read morewas great, professional and had everything ready when we got there. No hassles, was overall the easiest car experience we have had. Highly recommend them- trustworthy!!