This is one of the better run used car lots you will find. Clean cars with clean titles.read more

My battery croaked on my 2019 Escape. They came out with a new battery, and mechanic installed…read moreit (battery is located in a Screwy, inaccessible area!). Mechanic was Very nice, pleasant, professional and helpful. The Mobile Unit Coordinator was Great, follow up Great, Response time, Great. 10 out of 10

I went in to test drive a car. They took down my information "for later."…read moreI told them I was not ready to buy yet but they made a hard inquiry on my credit report that will bring down my score for two years. Now I have to jump through hoops to contact Fifth Third bank to get it off my credit score. When I called Southgate Ford they lied and said it was a "soft inquiry" and would come off in a couple weeks. I will never go back.

I have a 2012 Cadillac, and I won't have anyone work on it but Sam Kittle at the Dick Genthe…read moreSouthgate location. Sam is extremely knowledgeable, competent, honest and efficient. It seems all I have to do is mention a noise or vibration, for instance and he knows almost immediately the cause. I have been more than satisfied with his work and wish I had found him so much sooner. He is an asset to his profession, and the dealership is most fortunate to have him as an employee.

DO NOT GO HERE! I brought my car in and they broke my seatbelts and my airbags. They also let me…read moreleave the LOT with a little KID in the car. Not to mention, I later found out they did more to the car as well. When I confronted them and they blew me off. Please go ANYWHERE else other than here.

great people to work with helped me get insurance and talked me through everything, Bryan is a good…read moreguy will helped with a lot.

Stopped looked at a truck no price on truck was told we'll talk later about the price. No I got…read moreripped off last time a car lot told me that. The guy was getting ruder as time went on. Ask several times about the price each time he gotten ruder. Decided to go elsewhere, for the past month they keep running my credit. Do not trust these guys.

I am a disabled veteran with a service animal (dog)…read more I came from North Carolina to Michigan, moved by my family, the week before Thanksgiving. I had a health crisis and wound up in the VA hospital in Detroit for a week and my dog got stuck with my family. That drama led to family drama and family would not allow me back in their house. I'm OK and cool with that because I know who they are. THE Detroit VAMC did me wrong and essentially, in my opinion, left me homeless with a broke down Chevy. I came to Taylor MI to a hotel near Moran Buick GMC on the advice of the contract transport driver for the VA who is also a minister! All that to explain what a great job, what an absolutely fantastic job Moran Buick GMC did for me over the weekend of December 13-16 2024. They gave me one of the best blessings ever since my discharge from the hospital! If you have any general motors made vehicle and need service use this dealership!!! It was highly recommended to me by the lady at the front desk in my hotel the night I checked in. I contacted them the next morning and even though they were extremely busy, I was able to get the right person to handle my oil change tire rotation by Monday morning Later I plan to call them about replacing or at least securing an oxygen sensor that's due for a replacement in my Chevy. I cannot recommend this dealership enough. Real talk: 10+ out of 10 stars!

My Truck has been at there body shop for basically 3 months. Every time you call for and update…read morethere is and additional couple of weeks add on the time line. The initial estimate was roughly 3 to 4 weeks. Now the estimate as of today is additional weeks. If you have any interest in receiving your vehicle back in a reasonable time frame please do not take your vehicle here.

Just got a 2014 Mustang it was easy painless got a great deal on my trade in and a fair price for…read moremy new/used car. James & Big Bob were really nice patient and helpful.

Scammed. $23,706.44 for a 2021 Kia with 60,000 miles, due to…read morebeing naive in a compromised situation, getting caught up in Big Bob and his team mate's charming shell game, and not walking away when when we felt 'nothin's wrong but somethin aint right.' Feeling nauseous every day since. Time will tell if this car has issues. Credit score has also plummeted since the deal.

Went here to test drive a few cars. That went well at first. Drove a car that was above blue book…read moreby $2000.00 I stopped while test driving to look under the hood of the vehicle. It was filthy and looked like it had not been cleaned since the car was built. I questioned why is the car so high above blue book? The Salesman's manager sent me their 172 point inspection detailing all that was fixed when they got the car. The report states The following services : Oil & Filter , Engine & Cabin filter , Drive Belt replaced , LF RF Struts replaced, a brake job with pads and The complete interior and exterior detail. To perform these services you would have had to enter the engine compartment 7 times to perform all that service. And the Detail missed a lot under the hood. I couldn't believe when I opened the hood to check the oil how dirty it was in the engine compartment. It makes me wonder about the overall care from the previous owners. This and the 1600 over blue book gave me pause since the 172 Point document assured me all that was done. I have to disagree with this report. If the engine compartment was entered this much, why was it not cleaned up? I have attached pictures of the car on your lot and one from another lot. Both cars are the same year 2010. Same model, same engine. The clean car has 6000 less miles on it and they offer $9500 out the door and offer a powertrain warranty to 200K. Ric offers the same car more miles as is no warranty. I sent these concerns and pictures to Ric G. the manager who assured me he would look into the matter and get back to me shortly. That was 3 days ago. Still waiting Ric ! So I would look elsewhere if you expect a fair deal here. What I didn't tell them was that I need three cars not just one. But if you can't get satisfaction on the first one you know you are at the wrong dealer to start with. As of this posting Honda of Southgate is Ghosting. A picture is worth a thousand words. Attached is the report and what it claims was done. Would you actually believe they did what they claim in this report? They claim they were under this hood 7 times and no one bothered to clean the engine compartment even though the last item on the list is inside/out detailing? Still waiting for the get back to me shortly.

From the owner: Your downriver Honda dealer!! We can handle anything you need Honda wise. From sales to service…read moreto parts we do it all. Call me at 734-308-9135 to schedule a test drive!! Ask for Trevor!!

Came too late to have my oil changed, so the nice woman that i spoke with when i pulled up found…read moresomeone to schedule me an appointment bright and early, first thing in the morning. I apologize for not remembering the 3 women in total names but everyone.was so nice and welcoming. The only name i remember was Greg- he was awesome too! The staff got me in and out in a good amount of time. Highly recommend.

I chose to purchase a used vehicle from this dealership because they repeatedly emphasized that…read moretheir "A Lot" vehicles are thoroughly inspected, are more reliable than vehicles sold on a "B Lot," and that they stand behind what they sell. Unfortunately, our experience did not reflect those promises. Less than 24 hours after taking the vehicle home, we discovered the driver's side nighttime running light was not working. Since we purchased the vehicle during the day, there was no reasonable way for us to notice this before leaving the dealership. We contacted our salesperson the very next morning because we considered it a safety issue and believed it should have been caught before the vehicle was delivered. The salesperson's response was simply that it "could have happened when you drove it off the lot... sorry." We then spoke with the General Manager, whose response was essentially the same. She explained that bulbs can fail during test drives or even while the vehicle is sitting on their lot after it has been inspected, and therefore there was nothing they could do. While I understand that bulbs can fail unexpectedly, that's exactly why I would expect a dealership that prides itself on thorough inspections and standing behind its vehicles to verify that basic safety equipment--especially exterior lights--is functioning before handing the keys to a customer. Whether the bulb failed during a test drive or while the vehicle was on the lot, it was still not working when we took delivery, and we reported it less than 24 hours later. This review isn't about the cost of replacing a light bulb. It's about customer service, accountability, and honoring the promises made during the sales process. We expected the dealership to acknowledge the concern and make a reasonable effort to resolve a safety-related issue discovered almost immediately after purchase. Instead, our concerns were dismissed. If you're considering buying from this dealership, I recommend thoroughly checking every feature of the vehicle yourself--including every exterior light--before driving off the lot, regardless of the assurances you receive about their inspection process.

My experience with GDAA was a positive one. Once I understood what I was doing, I was able to win a…read morebid on a vehicle and so far, I'm very satisfied. I have recommended several people to them because they liked the way my vehicle purchase went. The staff was very helpful and everything went smoothly for me. A special thank you to Kim and Johnathan who even assisted me to put on my license plate.

Don't purchase any vehicle from here unless you want a car that won't last a week. It doesn't…read morematter the light they announce because the past 5 yrs, every vehicle I bought, green light or red. had a either a blown head gasket, blown engine, rod knock, died at the gas station when I turned it off to get gas or air in my tires, and then sat stranded because they had just jumped the vehicle to bring it up to me from the back. Never did I buy a *non runner* as they say they have listed but yet every car has been jumped to bring up to me. Knowing I'm getting a car from the auction I know I'm probably going to have to put a little money into the vehicle but not an engine. I didn't buy nonrunners. I've been there and done that to salvage what I had been stuck with. All that is coming through here is the cars from the dealers nearby that can't sell them on their lots. They rig them up, to get them there and take a picture and thats that. There should be some sort of verification process to what is listed. We as buyers like to have faith in the process and hope we at least make it home when we buy a runner. They have non runners listed with reasons to why and then they have cars sold as is for the same reasons that the non runners are. There is no difference in the actual state of the car, basically if it gets started and makes it to the front of the building then its a runner. Cars in the "as is" or red light sometimes are listed with conditions like ROD KNOCK or NO START or TRANMISSION ISSUE. This brings me to Feb 22, My fiancé won the bid on the 2003 Range Rover listed as red light, ((that was just bought on the 1st by another bidder because he didn't finish the purchase)). Jeff has personally assisted us with a similar situation in 2022 when the auction had listed a vehicle "on accident" as a green light and it turned out it wasn't supposed to be "green light" the new guy messed up they said. Well the car smoked so bad out the engine it took me 3 hours to make it home and I got pulled over on the way home it was so smokey. I had to keep pulling over to let it cool every 4 or 5 minutes. That time they took the vehicle back and returned my money. This time its another similar situation only there is no returning of despoit and I didn't leave the lot with this vehicle. Somethings didn't add up doing my own carfax on it and I reached out to Jeff and let him know. I asked him if he could have someone start it up and see if he thinks I will make it home, If I couldn't I wasn't towing it because I didn't purchase a non runner. I asked him to let me know before I wasted my time and he didn't respond to the question after 2x so I drove all the way up there to go just listen to the vehicle. Well what do you know. They brought the vehicle from the back with the hood open because they had to jump it and it seriously sounded like the piston was about to shoot right through the engine. It has clearly been in a flood ..the interior was a clear indication and when I looked up information on this vehicle the few sites leading back to the VIN were. cleanvin or salvage sites that it was listed it. Clearly this car hadn't been driven more then 2k miles in the past 5 yrs according the carfax and was passed around as far as they towed it. The dealer right around the corner made it with the car as far as he could to go sell it 2 mins down the road at GDAA, where they take no responsibility for what the car is listed as or what the owner/dealer lists about it. Esp, the dealers that bring in their garbage but dont disclose the car has a blown engine because GDAA just takes their word for it.. GDAA only supposably inspects the green light vehicles and all vehicles brought in by dealers are listed as red light, go figure. Since Covid and the auction moving, they haven't ran the cars through like they used to while we bid. At that time, we actually got to hear atleast what the car sounded like started. *Which most people can hear a ROD KNOCK or SEE SMOKE coming out of the hood or exhaust. If we wanted to buy junk, we would go to a junk yard.

I never write reviews before the service is completed nor do I hardly ever give a 5-star review…read more This is a family ran business and now I even feel like a member as well. I always have beyond anxiety with anything like this and I was immediately put at ease. I wasn't rushed or brushed aside to explain my issue. Communication is great and I am never left wondering. Not excited to have Jeep repairs, but when I do this is my place!

Always treat me right! Prices are fair, work is done in a timely manner. Questions are answered…read morehonestly.