Be warned! Scammers…read more110% Caught red handed several times for one friggin job, which they had to redo because of their installation, so instead they called Monroe and said they gave them bad parts and got new ones. That's Monroe's loss because the reason the struts were no good was because they left the giant stickers across the top of them and they couldn't seat to the car. I drove my sister an hour on the freeway twice with the car like this, steering all unsteady. They even tried to fake it like they fixed the struts and called me begging to get the car which I couldn't, only to call the next morning and found out it wasn't pulled in until then. So he was trying (desperately) to get me to pick up the car, (I'm sure with they had cut the stickers out, because it had never entered the shop yet. They put the struts in the next day when they arrived. Had I picked up my car Mike would have made up a story about me picking up my car I am sure and kept the brand new struts from Monroe, hoping I wouldn't notice in the few days left I had in my warranty that the car was still unstable. There was also a very serious problem with the rear axle which I know they had their hands on to put shocks on but they didn't mention it to me because they Cherry picked their work. This is how I first met Mike at the telegraph location. I have worked on cars at home, I'm aware of how much shops charge, and asked him for a quote. It was so long ago I don't remember specifically it might been a hub, but I recognize an "I don't want to do it" price when I see it. Later it turned out it cost half of what he had quoted me being the point. So I already knew the telegraph location was sketchy then they moved the sketchy guy to the Ecorse location so that makes me think that they're all sketchy and I'm done with them and I think anyone should be warned the same.

Not only did they hang up on me several times but the service here is trash…read more I called ahead tried to present myself and say hello and all I got was a "I can't even here you" followed with a click and a dial tone. This is the most unprofessional shop, looks pretty shady, and finally pathological liars. I came in for a simple service for my car and to make sure everything is alright. But it turned into a nightmare. I can hear the employees not wanting to work and even telling customers false information, I'm no mechanic but I do a lot of work with service shops and I am a car enthusiast myself. To tell a customer they need to change their fuel pump to be able to get more life out of the oil as well as fixing a thermostat doesn't seem pretty fair. Also telling customers that oil changes may take up to 3 hours to get done? Ridiculous. DO NOT COME HERE PLEASE SAVE YOURSELF! Someone needs to come in this place of business and make some big changes.

We stopped going to the dealership and started coming here because of the exceptional customer…read moreservice and quality work they do I got stuck at work yesterday and didn't get there until after they had closed. They were walking to their car. I said oh I've got a problem with my car, but I'll come back tomorrow. He said pull up raise your hood and he helped me right there on the spot That's old-time Customer Service. You just don't see that anymore. They completely service my car every time I'm there not pushy just helpful This is yesterday's customer service and you just don't find that anymore Hats off to this entire team!!

They always go above and beyond! One of my windshield wipers wasn't working and they literally took…read moremy blades apart and fixed the wiper motor right there. Took an extra 10mins maybe but totally worth it! They do all the extra too like grease your doors and check your tires. I'm a woman and getting oil changes can be tricky but this place always does me good! Highly recommend. He never tries to upsell me unless my car truly needs it.

Very personable took care of everything. I thought the service was great, the price was fair, and…read morethey did everything quickly. They also checked my car and replaced any additional antifreeze that was missing.

Very honest and knowledgeable mechanic. Polite and honest! He is the best period!!!! If you have an…read moreelectrical problem especially with a foreign car, that's the guy you need to talk to!!!

This is the only place I'll ever get my car fixed. Any…read moreproblems I have I can rely on this to be my go to auto shop. Prices are very affordable , works with you which is very nice of the owners! I always refer my friends here. I have gotten my tires changed, electrical work done, engine work done, breaks changed, pretty much everything my car is pretty old!! Thank you Malek and Mary for all the help!

Outstanding work fair price grate workmanship nice people they will work with you if you need it…read morethey did a trans on my van

I went there because I was having headlight problems. I thought I had a loose wire. His Mechanic…read morehad to remove the front clip to expose the headlight housing to replace the bulbs. he didn't put on the fender correctly, didn't even have the screws in it. When I called to tell'em - I was told a flat out lie stating the mechanic never took it off . I know 100% fact that you have to remove it to get to the headlights... smh.. might be under new management but the service still sucks.

I had to use Redford Auto Repair on an emergency no / poor crank condition with my 2003 Ford…read moreTaurus. Being in the automotive repair arena for 36 years I was very skeptical on what to expect out of this unknown repair shop. What I found it to be was a no stress simplistic shop that every step of my no crank issues was explained clearly to the way I would have done it. They even caught a few needed repair issues that I knew was needed. Was overwhelmed that Achmed performed follow up phone calls to see if everything was repaired correctly. Outcome, ... zero hassles or issues. I have read the flimsy negative comments and found them to be "the lack of communication along with expectations from the customer". Want good results, ... tell Redford Auto Repair everything what is going on with your vehicle don't hold back thinking the bill increase. ... And if you don't understand ask them to explain in simple words. If that doesn't meet your expectations, ... there is always the vehicle dealer at twice the cost.

Love these guys! Ack is awesome!! Everything done right, no scams! They're friendly and helpful!read more

Replaced rotors and brake pads for my daughter's 1st vehicle. Great communication on maintenance…read moreand care for the future. Highly recommended!

I went there 2 times got me in and out in no time.Very reasonable and great guy to deal with ( Mike…read more).I'll keep going there to get all of my exhaust work done. You should too !!

Called David the owner for an appointment. Went to the shop at the arranged time. Unfortunately…read morethe mechanic had left two vehicles on the only two lifts. David apologized and cleared my check engine light and asked me to call back. In the meantime the check engine light came on again confirming I had a bad oxygen sensor. I had purchased my own parts and was ready for the installation. When David and I next talked he offered to come to my house pick up my car and take it back to the shop to fix the problem. David came to my house and repaired the car and brought it back. Wow what service! The price he charged me for the labor was very fair and lower than any other bids I had obtained. Despite the early appointment issue David more than made up for it with his kind offer. The car runs fine and David gave me the old parts verifying the replacement. I would definitely use this clinic again for any auto repair issues. Thank you David!!

I needed my rear brake pads and rotors replaced last minute before a road trip. Mark was able to…read moretake great care of me. He was very upfront and honest about the quoted cost. He did the job in a timely manner, and everything looked great at the end!