I have no idea where the first reviewer is coming from. This is a family owned shop for the past 58…read moreyears. They have always been fair and honest with me. In fact on my most recent visit they exceeded expectations by repairing something that I did not come in there for and did it at no charge!

They rebuilt my tranny on my truck had to take it back 7 times for the same problem it was…read moreslipping. I bought a extended warranty and now its going back for the 8th time same problem they are using cheap or used parts to fix transmission's they should be giving me a new one

Todd, here is excellent. He's been working for ever at this Location family owned. He will give you…read morea fair price and a fair quote. He tells you exactly what needs to be done and it's very straightforward extremely friendly and knows exactly what he's doing. The service I requested and needed it was performed in a professional and timely manner And he told me exact timeframe of when I should expect it and it was available when he said it would be, which is awesome. He kept me and Somone as a step of the way and give me an option to get certain things taken care of now or take focus on other areas which I really appreciated I wouldn't recommend anyone else if you're looking for a transmission place just stop by here and Todd will take care of you. He did an excellent job with the service on the car and with Customer Service.

The best mechanic service I've experienced. Hands down best customer service…read more Took my car in to see if there's a transmission leak. They were very quick, no more than 15 mins to get a diagnosis. After finding it wasn't the trans, they pointed out the leak and recommended next steps. Quality: 10/10 Value: 100/10 Customer Service: 1000/10

They deserve no stars! Don't bring your car here to be fixed. Explained all the problems my car was…read morehaving in detail, my make model etc..had it towed there for nothing. After few days they told me they didn't have the tools to fix it! I tried having another foreign shop look at it but couldn't for another week and a half due to how busy they were. I explained this to the shop, when i went to have my car towed back home it was nowhere to be found. I asked the owner he shrugged and said i don't know!? He advised me to call around city impounds for my car. Sure enough lyons towing had towed and impounded my car, i asked them who told them to tow it and impound it? They said brownstown automotive! I went back and asked why they did this, and the only response i got was we through away your invoice because we didn't work on your car. Thanks for nothing and a couple hundred dollar tow and impound bill! Beware!!!!

I took my car in for trans problems and they told me I needed a new transmission and told me the…read morecost. I agreed to the costs and 2 days later they called and told me to pick up the car. They also told me the price if I paid cash and then told me to add 4% of I paid by credit card. I couldn't believe they were going to charge me to use a credit card. I confronted the owner about why I wasn't told about this fee and he said I have the right to go to the bank and get cash. So I had to take time off of work to get to a bank and get cash before the bank closes which I did the next day, but before I could get in to get the car they call me and tell me that I will be charged $20 a day after today for storage fees. This company doesn't have a clue how to take care of customer. I will never go there again.

Mark and Bill are the most honest and fast transmission experts I've EVER come across. And they are…read morehonest with the price. Can't say enough good things about these two brothers, And they're friendly. 35+ years in the business besides. I HIGHLY recommend them over ANY transmission shop in the area. After being scammed by another trans shop, I took my car to Southgate Transmissions and got my trans fixed in short order, and fixed RIGHT, AND at a very reasonable price. I'm serious, and thankful for they're service.

Excellent service from Mark and Bill. Been going to them for years. Excellent and timely service at…read morea fair price. These guys will not rip you off like others do.

All I needed was a transmission fluid change, and I was referred here by a regular customer. I…read morecalled up the place and said I had a Toyota, and before I could finish my sentence to tell her what I was looking for, the lady said "we don't work on Toyotas." I asked her if there was any place she recommended, and she said "a transmission shop that works on Toyotas." A person's courtesy on the phone is all I need to know about a business, and my family will not be taking any of our vehicles here.

Had some issues with the transmission in my vehicle, called around to a few local shops who said…read morethey were booked out a couple weeks to even look at it. Both places recommended Bill's when asked. Overall Bill's had my vehicle less than a week and repaired the trans for $800. (AutoLab in Southgate claimed the trans was shot and needed to be replaced for almost 3K) This work was done about 6 months ago and I haven't had any issues since. I would have no problem recommending Bill's to family or friends.

I never write reviews before the service is completed nor do I hardly ever give a 5-star review…read more This is a family ran business and now I even feel like a member as well. I always have beyond anxiety with anything like this and I was immediately put at ease. I wasn't rushed or brushed aside to explain my issue. Communication is great and I am never left wondering. Not excited to have Jeep repairs, but when I do this is my place!

Always treat me right! Prices are fair, work is done in a timely manner. Questions are answered…read morehonestly.

Super honest with detailed estimates. Very nice people. Will not go anywhere else in the future.read more

Over priced place, the highest out of three quotes. You can do better, I saved a lot just by…read moregetting other quotes. It's real simply and makes a difference with little effort.

I am SO impressed with this shop!!!! I was stranded in the…read moremiddle of a loooonnnnggg trip from Florida to Northern Michigan. My transmission blew with no warning...on a side street instead of I-75 at 60 miles an hour!!! I called a number of places Downriver. The ones that came highly recommended don't work on foreign cars. One even said not to trust anyone who said thy COULD work on foreign cars. I settled on Dan's Auto cuz it was close to where we were staying and cuz of the other reviews here. I just gotta shout it out! This place rocks! I told Dan what I understood the problem to be, based on research I did online. Dan did some checking on his own and told me he agreed it sounded like that was the problem. He did some was able to give me an estimate to replace the transmission with a used one - if that turned out to be what was wrong I had to have the car towed. Dan was awesome about staying in touch with me to let me know the status. The price was well within the estimate and, in the few minutes I've driven it since I picked it up, I'm wildly impressed!! He underpromised and over delivered!!! That makes great business sense to me..... The shop was NOT like a showroom. I'm happy my charge didn't include making a fancy place! It looked like some good, hardworking people doing good, hard work!! I'm telling you: go here! I promise I'll update this if anything goes wrong!

Bought a car from the owner that died in 2 weeks. He hung up on me when I called to ask questions…read more Tune up was done here and found 3 different types of spark plugs in the truck only half the wires were replaced.