AWFUL AWFUL AWFUL
I'm not a fan of Carle. They primarily serve state employees and this seems to define how Carle interacts with all their customers - state employees or not.
If you want to deal with flippant, incompetent clerical workers, Call Carle Eye Department.
After wasting my time with Carle, I called OSF and easily got an appointment with a Doctor Kreska, who I will see much more quickly than the random Doctor I would have seen at Carle.
I won't be cancelling my appointment with Carle after spending an inordinate amount of time setting it up. They can just eat my no show. Screw them.
Oh, and they pulled the same crap with me that another reviewer mentioned. They tried to get me to come in for a vision exam before having an appointment with an opthamologist.
Other Carle departments have similar scams. For instance, they frequently try to "upsell" people who visit them for DOT and FAA physicals. I stopped sending employees there after they adopted the practice of trying to force patients into unnecessary sleep apnea tests. The same employees had no difficulty passing their physicals at more reputable medical facilities.
Please support Carle competitors, so that Carle cannot continue to continue to misuse their market power read more