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Caring Transitions of Spanaway

4.5 (2 reviews)
Open • Open 24 hours

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1 year ago

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1 year ago

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AMC Moving  - Owners of AMC Moving

AMC Moving

(28 reviews)

Crew was good. I had 3 movers. They worked at a good pace. They were not very fast, but very…read morecareful with my things. Thank you!

I used this company a few years ago for a move and it went OK. The rate was good and they did a…read moredecent job although I asked their movers to mask because we are immune compromised and one of them removed her mask right in our faces while we were paying which I did not appreciate and was dangerous. This time the crew was 45 minutes late because they went to the wrong address during the first part of the move despite me being very clear, repeatedly, where to go. That was very inconvenient and my mom had to wait around in her car outside a storage unit while I kept having to message to ask what was going on and barely got a response. I received the final invoice and paid it immediately with a nice tip anyway. A couple days later I started getting a bunch of emails from the company saying that I hadn't paid. I sent them a screenshot of the $0 invoice balance and the transaction on my credit card. It had the name of the owner and a transaction ID and their ZIP Code. They continued to message me every few days saying we didn't get your payment, you must've sent it to the wrong place, they even sent me another invoice like they expected me to pay again. I kept telling them to check in on their side and that I didn't know what else to do. I provided ample screenshots showing that I paid and they kept blaming me and trying to bill me again. I finally filed a dispute with my credit card company which was painful because I'm disabled and making phone calls hurts me. I didn't know what else to do because this is not a small bill and the company wouldn't stop bothering me. Finally they made a call themselves and immediately sorted it out which they could've done in the first place and then they apologized to me and said yes you did pay right away it was an error on our end. This was a complete waste of time and completely unprofessional. It's not appropriate to harass a customer who paid, who has clear evidence of paying, instead of just doing your due diligence and trying to resolve the issue without making me feel doubted and blamed for days. I can't recommend this company and I'm very angry about the way I was treated. Harassed for something that wasn't my fault at all and that they could've resolved with one quick phone call on their end instead of bothering me when I had just moved and they know I'm disabled. Avoid this company.

J&A Labor - This is the incredible outcome of J&A Labor's game of Tetris with this 26ft truck. Great job to the guys here at J&A Labor!

J&A Labor

(2 reviews)

I selected these guys out of the blue because I was moving to Lacey and they turned out to be…read moresensational! Chase and Kai were very polite and friendly and bent over backwards to do everything we asked. They were very hard working and careful from start to finish and had a great attitude and listened well (and they even showed up a little early and finished right on time). We are actually hiring them again. I very highly recommend them.

I do not recommend j and a labor. we have had conversations with alesha and our movers were chase…read moreand Jermaine. we paid 538 for 7.5 hours and spent 40 dollars on them for lunch. it took them 6 hours to load a uhual and 1.5 hours to unload. they broke a 250 dollar table from the old cannery and a 150 dollar Disney frozen bed. after spending 30 minutes to track down the office phone number we got a hold of alesha. she was very understand and apologetic. she hlasked for proof of purchase for both items. we found it for the table and sent it to her along with pictures. she then begged us not to leave them a bad review. my husband recieved an email reciept which had a smile and frowny face. he clicked the frowny face and said "they broke my table and daughters Disney bed". she responded and said after our conversation yesterday I thought we had this resolved. so long story short she was telling us we shouldn't have reviewed them, my husband thought he was sending an email and not a review. now a day later she says her partner John wants pictures of the chairs top, bottom and legs, as well as the table. the chairs are fine. it almost seems like they want to see the condition before they help resolve the issue. she also hung up on my husband twice. we gave them a 30 minute break to eat there lunch, paid part in cash and she didnt even know that. they told my husband they wanted to make sure they got paid then put a pocket knife on my counter. we have not recieved a refund or a replacement bed or dining table. we are furious. and of course there office address is no where to be found. I do not recommend this company. good luck trying to find their phone number or address. I looked up brawny moving and labor and we found a company in Canada and thought that was them. the guys name was John also and he said that is not his company and was furious had the same company name. then 30 minutes later he sent me a text and said I think this is the number you are looking for. and provided me with aleshas phone number. these 2 guys are treating our belongings like its trash. we paid 538 dollars and 2 broken items. Funny how this company also has 2 names. J and a labor and brawny moving and labor

Caring Transitions of Spanaway - estateliquidation - Updated November 2026

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