I tentatively made an appointment as I was told schedules were getting backed up and I could always…read morecancel with the deposit returned. Plans changed and I cancelled service the same day (~10 minutes after making). My $99 still has not been refunded. This was over 40 days ago. I have spoken with 4 different reps who all tell me the same thing - it will be fixed, someone will contact me "tomorrow" etc. What's sad is I've used their services in the past and everything was great. I now feel like I'm getting scammed. Will report to Washington State Consumer Affairs office if a resolution isn't made. Be weary of giving them a deposit!

EXCELLENT moving team. Friendly, efficient, asks questions about what needs to be packed, great…read moreprice; can't say enough. They go above and beyond.

I chose John Volken Movers to handle the move from the home…read moreI recently sold in Des Moines. The organization helps people recover from addictions, then trains and hires them to become productive members of society.... many programs fall short of providing any evidence of lives being changed... this one does, Now about the service. Two men did the work. They arrived on time. They presented well, were professional, courteous and worked hard throughout the entire process. They carefully packed all my belongings taking time not to damage anything. Not only did they move my items with a very short turn around time but I paid extra for them to take some items to the dump for me! I cannot say enough about how impressed I was the whole process from booking the job until it was finished was worth every penny spent.. the price was fair as well... I highly recommend them

Had to break my apartment lease to relocate for work. I was dreading moving- it's always such a…read morepain... but this was easily the smoothest move I've ever experienced! The JVA moving crew were meticulous in packing our belongings- it was dumping rain and they wrapped just about everything we owned to ensure it did not get wet; we didn't even have to ask, they just did their thing! And FAST. The load and unload time was extremely impressive, and the men who worked on our move- Tom, Cale, and Tyler, were so respectful and considerate- totally went above and beyond. Not a single item was broken or damaged; which is to be expected with pretty much every move. My wife was also extremely impressed with their work ethic and manners. They are great with dogs too;) Huge thank you to the John Volken Academy Movers who did our 6+ hour drive (one way!) move, and the ones on the backend who got us scheduled within a weeks time, and for an unbeatable price.

Very speedy service. No issues with any of my items, they knew what they were doing! Move from a…read moredowntown apartment to a three story town house. Would recommend.

This has been my 3rd move with them, they did a great job again!…read moreThe communication is always great, Kevin responds quickly. The movers gave a heads up before arriving. We did a walk through before starting the move and went over what all needed to be moved. They were honest and raised concerns about moving our tv as it's pretty thin, and took extra precautions to pack it. Nothing was damaged during the move. They were extremely quick in loading and unloading. They were quick in assembling and dissembling. They finished our move in lesser time than expected!

We needed strong movers to help us at our Annual Rummage Sale because we're seniors and can only do…read moreso much! Trina helped set up the logistics while Keith, Chuck, and Colby worked incredibly hard moving many hefty items. Hats off to OM&S!! Can't recommend them enough.

These guys, Richard & Jonny arrived on time and were done in 2 hours. I will recommend them to…read moreeveryone

These guys came through and treated our stuff with the utmost care and they were very fast with…read moretheir work. I couldn't recommend Eco-Movers enough! This is a stand up company!

Eco Movers was great with setting up my move, the quote was decently priced for where I was moving…read moreto (KY from Seattle area). The movers came promptly on the day we agreed upon to move my belongings. These movers handled my things with care and were professional. No complaints with the movers in Tacoma. After my things were taken and moved to their storage facility, I attempted to call in to get an update on when my things would be picked up and the process and that's where the communication started to drop. I called in several times and conveniently the person I was requesting to talk to was never available. I never received calls back from the person who I was requesting to speak with. I would only receive updates every couple of days and my delivery date was delayed. I was contacted by a delivery person a day before my delivery date in KY. He did arrive on the date he said he'd be there however it was extremely unprofessional. He originally arrived by himself and said he was waiting on a mover to show up. I later found out he hired a random guy off of Craigslist to help him move my belongings in my house. He charged me extra money because we "had stairs." They did not lay out anything to cover my carpets which were dirty after they were done. There were several marks and scuffs on my walls from them banging furniture carelessly. Because they were not experienced movers, they almost dropped an expensive piece of furniture while carrying it upstairs. Instead of completely dropping it, they dropped it into the wall creating a large divot. I was so anxious that they might continue to damage furniture, my fiancé and I helped them carry furniture. They were not fit to do this job and did not come with the correct amount of people to move my items. There were several pieces of my furniture that were damaged (not sure if it were due to them or during the move). I did appreciate that they put an AirTag in one of my boxes and nothing was missing! Overall, I would not hire this company again due to the poor communication.

This was my first time hiring movers and it was beyond my expectations. I was nervous about how big…read moreof a move it was for me (Tumwater to North Seattle) but hiring them was well worth it. They did a great job, they handled everything with care, and they were fast. They were here on time, and I was all moved in with the afternoon to spare.

Very Disappointing Experience…read more We hired All Ready Moving and Storage for our move in July after they came highly recommended by our daughter and another person. Unfortunately, our experience was nothing like what we expected. Our original quote was approximately $2,600 for three movers and one truck for one full day of work. Three movers arrived, but from what we observed, only two were consistently working, and the youngest/smallest member of the crew seemed to do the majority of the heavy lifting. There was a significant amount of standing around by the other crew members. When it became apparent they weren't going to finish within what they said was their workday, we were told they needed to call in a second truck and were charged an additional $1,000. In the end, they worked only about two additional hours, and the second truck carried just part of our sectional and approximately six storage bins. Please note, the first truck was not full. Even more frustrating, despite the additional time and expense, they did not move everything. They completely missed the boxes in one of our upstairs bedrooms. They also removed the door between our garage and house during the move and did not put it back on. The customer service afterward was equally disappointing. I had told both a mover and the dispatcher that the credit card they had on file had been compromised and replaced. Both told me the office manager would contact me the next morning for the new card information. Instead, when she called, she was rude about the card being declined and told me no one had passed along the information or documented it. Before paying the additional amount, I asked to discuss my concerns. The sales representative was initially pleasant, although I found his responses condescending. He said he would speak with the owner and call me back after lunch. He didn't. I called him. He then said he needed authorization from the owner and would call me the following morning. Again, he didn't. I had to call him. We ultimately agreed that I would pay $3,000. While I was explaining why I was so disappointed with the service, the sales representative actually giggled. When I asked if he thought the situation was funny, his response continued to feel dismissive and condescending. I told him I would not recommend the company and that I intended to leave a review. His response was that he "looked forward to seeing the review," and he ended the call. I don't expect every move to go perfectly. I do expect a company to provide the staffing and service I'm paying for, communicate honestly when problems arise, finish the job, and treat a customer respectfully when there is a legitimate complaint. We paid $3,000, our belongings were moved, but based on the overall experience, the lack of productivity we observed, items being left behind, our garage entry door being left off, the attempt to charge an additional $1,000, and especially the way our concerns were handled afterward, I cannot recommend All Ready Moving and Storage.

They were on time, fast and efficient and very courteous. The price was reasonable and all my…read morethings arrived in good shape. I would recommend them to anyone. I am a completely satisfied customer.

Horrible! the driver 'forgot' our big valuable sculpture when we moved from Olympia out of state…read more It is heavy and they charged a lot as part of a Huge moving bill to transport it. After two days of chaos with them in our house packing and loading, the driver Rushed us that he finally walk through, wouldn't go out and check the sculpture area saying he already got all that. The delivery was a moving nightmare. The truck and driver showed up at 8:15 am, due at 8. By 8:45 No crew was there so he called and was told that the company they hired to move us in "forgot" to send the message hiring the crew. After 10 am 3 people who spoke NO English showed up: a small man complaining of arm pain all day, and two small women in their 20s who couldn't carry anything heavy. Nothing was put where it should have been as they couldn't read labels or get the tag numbers right. The driver told them to flip over our big expensive cherry dresser on the concrete porch but there was NO blanket or padding on that side so it has huge gouges. and the driver said he "Forgot" our sculpture. Many items were scratched, they broke 3 legs off a big upholstered chair and the move in crew broke the 4th leg. STUPID, STUPID, STUPID! Hire anyone else!

I used able movers to move me out of my home , the were able to move my date fast since I lost my…read moredaughter. When movers got there I hardly had very much left to move since that whole week I took 5 loads down to my moms house including beds and Furnture. When the arrived he said Kim you hardly have anything to move maybe stretching it 1000 lbs . We since I trusted them till the drove off to have truck weighed and meet me st my moms. ( I should have went with them to see scale) because the maybe not 1000 lbs turned out to be 2000lbs . There is no way 9 crates weighed 1000lbs . Not happy

They responded quickly and were flexible when we canceled one date and later scheduled another to a…read moredifferent destination. They showed up on time with four men and two trucks. No damage. No delays, Professional. And reasonable. Our highest recommendations.

The guys that did my move were amazing. They were fast and real professionals at packing. I have…read morealways moved myself with the help of friends so watching these guys work was epic.

Unacceptable. I had advised the company that previous moving companies needed two days for packing…read moreand unpacking each, and that furniture was sensitive and expensive. A&E movers rushed the packing in one day. They dumped the contents of all the drawers in each room into wardrobe sized boxes and then left it in a big pile at the destination. Shelving was ripped apart with force and cannot be reassembled. Expensive furniture was transported without any protection and damaged. Boxes were poorly labeled and ended up in the wrong place. After delivery, the new home was left looking like it had been ransacked by looters. The physical damage to property itself is costly and tedious to get reimbursed for: it takes hours just to document it, many more hours to find replacements or parts, and it may take months to get reimbursed (during which time you are not allowed to fix the item). But the worst part is the months it will take to get my life together again, and nothing will compensate me for that. Next time, I will go with a pod moving company again and hire packers by the hour. That way, they won't rush through the job, my belongings won't be crammed upside down into a tightly packed van by people who don't give a damn, and it will likely be cheaper as well.

Crew was good. I had 3 movers. They worked at a good pace. They were not very fast, but very…read morecareful with my things. Thank you!

I used this company a few years ago for a move and it went OK. The rate was good and they did a…read moredecent job although I asked their movers to mask because we are immune compromised and one of them removed her mask right in our faces while we were paying which I did not appreciate and was dangerous. This time the crew was 45 minutes late because they went to the wrong address during the first part of the move despite me being very clear, repeatedly, where to go. That was very inconvenient and my mom had to wait around in her car outside a storage unit while I kept having to message to ask what was going on and barely got a response. I received the final invoice and paid it immediately with a nice tip anyway. A couple days later I started getting a bunch of emails from the company saying that I hadn't paid. I sent them a screenshot of the $0 invoice balance and the transaction on my credit card. It had the name of the owner and a transaction ID and their ZIP Code. They continued to message me every few days saying we didn't get your payment, you must've sent it to the wrong place, they even sent me another invoice like they expected me to pay again. I kept telling them to check in on their side and that I didn't know what else to do. I provided ample screenshots showing that I paid and they kept blaming me and trying to bill me again. I finally filed a dispute with my credit card company which was painful because I'm disabled and making phone calls hurts me. I didn't know what else to do because this is not a small bill and the company wouldn't stop bothering me. Finally they made a call themselves and immediately sorted it out which they could've done in the first place and then they apologized to me and said yes you did pay right away it was an error on our end. This was a complete waste of time and completely unprofessional. It's not appropriate to harass a customer who paid, who has clear evidence of paying, instead of just doing your due diligence and trying to resolve the issue without making me feel doubted and blamed for days. I can't recommend this company and I'm very angry about the way I was treated. Harassed for something that wasn't my fault at all and that they could've resolved with one quick phone call on their end instead of bothering me when I had just moved and they know I'm disabled. Avoid this company.