We hired A+ through U-Haul and they were great. We underestimated the amount of work (bid 2 hours…read morebut the job really needed 4) and they busted like crazy to get it done. Nice people & company. Would hire again.

Stay away from this movers if you want to keep your sanity and your furniture in one piece. Dustin…read morewas extremely rude and disrespectful. Very uncomfortable and threatening behavior.

EXCELLENT moving team. Friendly, efficient, asks questions about what needs to be packed, great…read moreprice; can't say enough. They go above and beyond.

I tentatively made an appointment as I was told schedules were getting backed up and I could always…read morecancel with the deposit returned. Plans changed and I cancelled service the same day (~10 minutes after making). My $99 still has not been refunded. This was over 40 days ago. I have spoken with 4 different reps who all tell me the same thing - it will be fixed, someone will contact me "tomorrow" etc. What's sad is I've used their services in the past and everything was great. I now feel like I'm getting scammed. Will report to Washington State Consumer Affairs office if a resolution isn't made. Be weary of giving them a deposit!

They have done 2 household moves for and we couldn't be more satisfied. They handled everything…read morecarefully and on schedule. Highly recommend them.

We used Orca for two moves in one month (joining households) and they were terrific. They were so…read morepersonable and truly seem to enjoy what they do. It's clearly a family run and operated outfit and they handle things with such care. At one point, I "joked" and said I thanked God for people like them that like to do this stuff... because I'd be crying. Carlos was terrific about communicating and at one point, they tried everything within their power to get my sofa (which was about one inch too long) downstairs- around a tight corner. I've seen previous movers in similar situations just look at it and not even try. We found ourselves backed up against a time wall the following day, needing to get out of our other place - and had a small dump run. They were awesome and just charged a very reasonable removal fee which included their dump fee. We will absolutely use them in the future and recommend them to everyone we know... serious life savers! Thanks Carlos and team!!!

This company was fabulous!!! The communication process seemed effortless by Angela and the two…read moremen who unloaded my POD were Corey and Vern. They moved Heaven and Earth in the two hour window they had. I had scheduled them for a Friday; to which they worked for approximately 30-45 minutes to get the POD door open to no avail. They had no problem returning the next day, which was Saturday at no extra cost. I would hire them again and again and again...good company to keep in mind for future needs.

Great communication until day of. We were told movers would arrive in the next 30 minutes and they…read morenever showed. Reached out to Angela via Whats App and email with zero response. Stjll no response three days later. Very unprofessional and likely a scam as they have our deposit and credit card information and now have seemingly disappeared. Do not use!

Why is it so difficult to get business owners to respond to emails? After two email inquiries…read moreregarding moving my small studio and a short response email prompting me to send photos of my home this company never got back to me. Very weird and unprofessional in my opinion. Might work for some would not be an option for me going forward

This was our second time using them and their response time, value and quantity of service is…read moreimpeccable.

RUN from this company. One of the two movers disappeared for more than a half hour. Then I walked…read morein on him sitting on my toilet _NAKED_. When I called the company, after getting the run-around for hours, a manager said I was just upset because 'men and women handle these things differently'. The owner of the company then accosted me at my new apartment and threatened to call the cops on me for asking for a discount due to this inappropriate behavior. He also said the mover wasn't naked, he had just "pulled his pants down and taken off his shirt..." I was relieved when they were finally gone, until I found that almost everything I own was unloaded into a massive pile in the center of my living room, despite room labels on boxes and furniture. Boxes for bedrooms, bathroom, kitchen, and living room and almost all of the furniture were just a massive jumble - a mountain in the center of one room. A couch was broken, and boxes labeled fragile were stacked upside down with heavier items on top of them. The whole thing was a nightmare. If I knew then what I know now, I'd pay twice as much just to avoid it.

Recently had a move with PNW moving. I'm giving them two stars because they showed up late, they…read morewere scheduled to be there between 8am-10am and got there around 1015 with no notice though I was supposed to have been sent a text when they were en route. When asked to wear shoe covers in the new house, they declined and said it "would add several hours" to the move. They scratched my kitchen table. I was told I would get a call Monday (4/8) about this and have yet to receive any communication regarding this even though we did notify the movers and they took a picture and said they notified the appropriate people at their company. They left a lot of marks on the walls while moving. Luckily, we were able to wash them off but it shouldn't have happened. They got the job done but I wouldn't use them again and I wouldn't recommended them.

From start to finish, this company was absolutely amazing. Out front with charges and any fees…read more Their website made inventorying our items SO easy. And everyone from Nicolae who I booked and communicated with, to the three movers were all top notch people. So helpful, so kind, and so professional. Could not have asked for a better crew. We've done many military moves, this team definitely made this move the smoothest and easiest it could be! Highly recommend and would 100% perfect book with them in any future moves.

Easy to book. Movers were on time and efficient. Price was reasonable and affordable.read more

Crew was good. I had 3 movers. They worked at a good pace. They were not very fast, but very…read morecareful with my things. Thank you!

I used this company a few years ago for a move and it went OK. The rate was good and they did a…read moredecent job although I asked their movers to mask because we are immune compromised and one of them removed her mask right in our faces while we were paying which I did not appreciate and was dangerous. This time the crew was 45 minutes late because they went to the wrong address during the first part of the move despite me being very clear, repeatedly, where to go. That was very inconvenient and my mom had to wait around in her car outside a storage unit while I kept having to message to ask what was going on and barely got a response. I received the final invoice and paid it immediately with a nice tip anyway. A couple days later I started getting a bunch of emails from the company saying that I hadn't paid. I sent them a screenshot of the $0 invoice balance and the transaction on my credit card. It had the name of the owner and a transaction ID and their ZIP Code. They continued to message me every few days saying we didn't get your payment, you must've sent it to the wrong place, they even sent me another invoice like they expected me to pay again. I kept telling them to check in on their side and that I didn't know what else to do. I provided ample screenshots showing that I paid and they kept blaming me and trying to bill me again. I finally filed a dispute with my credit card company which was painful because I'm disabled and making phone calls hurts me. I didn't know what else to do because this is not a small bill and the company wouldn't stop bothering me. Finally they made a call themselves and immediately sorted it out which they could've done in the first place and then they apologized to me and said yes you did pay right away it was an error on our end. This was a complete waste of time and completely unprofessional. It's not appropriate to harass a customer who paid, who has clear evidence of paying, instead of just doing your due diligence and trying to resolve the issue without making me feel doubted and blamed for days. I can't recommend this company and I'm very angry about the way I was treated. Harassed for something that wasn't my fault at all and that they could've resolved with one quick phone call on their end instead of bothering me when I had just moved and they know I'm disabled. Avoid this company.