I only continued to work with the agent, after the loss of our first house, because I was getting…read morepaid to. I drove 1200ish miles one way to look at houses. She didn't have time for two days with us. The day we had almost ended in 2 car wrecks due to her poor driving. She lacked in communication. I felt very much in the dark about everything the whole time. We had to file an extension but she made it out that she was getting us the house early. That extension ended up costing us thousands of dollars. She gave bad advice and recommended friends, vs intelligible people to do their jobs. In the end it wasn't worth it, even with us being paid. She didn't even check in after we bought the house and moved in. She left us to get the keys, without so much as a CONGRATS! Or even good luck. At least it's done and over with. I steer people FAR away from this place and Allison Smith.

I contacted Melanie Coehlo directly today about a condominium for which she is the listing agent as…read moreI do not currently have an agent. Realizing it was a Sunday evening at approx 7pm, I apologized profusely when she answered the phone. I offered multiple times to schedule a time for a call later in the week since I could hear a bit of agitation in her voice and knew it was non-business hours. New to this area, and highly interested in the condo I asked her whether she could do a "dual rep" situation, to which she replied that she could. With every question, sentence or anything I had to say she sounded agitated and annoyed. Again, I told her I was sorry for calling on a Sunday. When I casually asked what the story for the condo was, whether they were military, etc., she responded with disgust and dismay. I quickly ended the call, as I was appalled at her continual snarky remarks. As a CA Attorney and former CA real estate broker, how could I ever use her in a dual rep scenario if she was so annoyed to speak with me? If you want to be spoken to in a condescending manner, and feel like you're bothering your agent, then Melanie Coehlo is the agent for you!

It's hard to find really good realtors, I've had a couple of realtors who were at the top of their…read moreprofession, down to the indifferent ones or a rat in a suit. It's hard to know how to find people who will do right by you. Some of these reviews have twenty perfect five stars without even a four star. Ok... The Holbrooks helped us find our farm. They showed all the properties I was interested in, but the biggest thing was they lacked initiative. They volunteered no information on a suitable place to raise chickens and geese. There are hawks in the area we knew nothing about. The heavy rains make replacing pasture boards a must every season. The long drive into town is tiresome. Maintenance on the farm is very hard work, so many things need to be done. The houses here range from million dollar properties to some really run down ones. We knew none of this because they didn't bother getting to know us or asking what our goals were. They just showed houses. This is where most realtors are at, right in the middle. Not saying the Holbrooks were a fail, this farm is beautiful and my skills in working around all the things that keep a ten acre farm running have really improved. They also could have negotiated on our behalf, we got stuck with really bad carpet. Coming home and seeing my horses grazing on acres of green pasture with a view of Rainier, makes up for it. No tract housing development is even close to what we have. Still..I'm writing an honest review and if they had volunteered more information their score would be higher. I'd recommend them for a farm family, but coming from an executive life to a farm was very difficult for my spouse. Ok, he's not a farmer, but I spent many happy summers at my grandparents farm, so it was easier. In hindsight, I should have contacted someone more familiar with executive relo's. This is a fair score for our situation, and my spouses view. I would be willing to recommend them for people in other situations.

I can't recommend Holbrook Country Properties highly enough. This is the second Bruce and Diana…read moreHolbrook to help us find a new home. They also helped us sell our old home. I don't think anyone knows Thurston county better than they do. They are alway quick to respond to our questions. I like that they point out both the negatives as well as the positive aspects of properties. Please let them find your next home. You won't be sorry!

I feel so lucky that a friend recommended Shannon. I couldn't have asked for a better realtor to…read morehelp us with the sale of our home. She handled basically every detail, including coordinating repairs. She communicated regularly, offered great advice when we needed, and was overall very enjoyable to work with. I will definitely be calling her again then next time I need a realtor, and would highly recommend her to anyone needing one.

Shannon is absolutely amazing. She patiently worked with us for a year before we found the right…read morehome. She was honest and professional throughout. Once we found our home she stayed ahead of every timeline, kept us informed and was always available to answer questions quickly. I highly recommend Shannon and you will be fortunate to work with her on buying a home.

I would highly recommend Stefanie to anyone looking to buy or sell a home. We used her as a buyer's…read moreagent. She was so flexible working around our schedule and willing to show homes on short notice when they came available. We were purchasing in a very competitive "seller's market" and the home we wanted spent all of three days on the market before they received several strong offers. We followed Stefanie's advice on the contract terms and pricing and ended up getting the house. Had we used another realtor there is a strong possibility we would have lost out on our dream home. Stefanie's communication level was fantastic, always quick to respond and do her part to speed things along. You will not be disappointed with Stefanie as your agent! Highly recommend!!

We have partnered with Shannon in several transactions now, and she never ceases to amaze us with…read moreher patience and commitment to her clients. Shannon is an absolutely outstanding real estate agent and always does right by our clients. She stands out among other agents with her effective communication skills and knowledge. We highly recommend using her as your real estate agent and will not hesitate to send our own clients to her.

My wife and I worked with Shannon in Oct-Nov of 2019 as FSBO sellers of our long-time family home…read morein downtown Puyallup, WA and had an excellent experience. It's not always the case that a buyer's representation (Realtor) commits to and genuinely behaves in a way that demonstrates respect, consideration and a high quality of service to the selling parties in a for sale by owner transaction. Shannon treated us (in all communications) as if we were also her clients which is what we think separates her from most. Additionally, her follow-up and attention to key milestones was excellent and we would engage her services without hesitation for buyer or seller representation in the future. Highly recommend Shannon!

Over the years, Marguerite has twice helped my husband and I buy and sell real estate here in…read moreTacoma and continues to be a source of guidance and advice. We know we can reach out and get our questions answered about the real estate market even if we aren't going to be buying or selling at that moment. There's never any sales pressure with her. When we sold our condo in downtown Tacoma to get a single family home in Central Tacoma, Marguerite advised us as we prepared. Then, when the time was right, she connected us with an amazing local agent. Eventually we bought the house next door directly from our neighbor. Even though there was no commission in it for her, Marguerite was always happy to make recommendations, advocate for us, and provide vendor recommendations for inspections and repairs. The service Marguerite provides is really unique. We love her realness and honesty as well as her real estate expertise, and we know she will always give us great service and advice. We highly, highly recommend her!

Marguerite is the best. A quality human with vast knowledge in her industry, and someone who is…read morealways working to raise the bar. She is truly interested in her clients, her community and creative ways to bring it all together. We bought our house from her 13 years ago. She was our Tacoma welcoming committee, and she STILL CHECKS IN. Tacoma is lucky to have her. If you need to buy or sell, do yourself a favor and reach out to her. Because even if she can't help you, guaranteed she knows who can.

Vance and Yvette were great to work with. Very knowledgeable and were able to get me a refi loan…read morethat was 0.5% less than my current lender would do. Vance worked with me throughout the entire process and I couldn't be happier with the savings. I will definitely be reaching out to him for any mortgage needs in the future!

I found Vance with some online research that all lead to the same conclusion. That conclusion…read morebeing, if you want someone to help get the best deal and work through any hiccups in a timely and compassionate manner, Vance is the man. My first interaction with Vance, was, after all my research and deciding I liked his ethics and what I had read and heard, him telling me politely he couldn't help me the next three days because he promised his son a camping trip. As frustrating as that was because we were trying to get an approval letter by a certain time, the moment Vance had time he worked faster than anyone and with better quality. I worked or inquired with 5 or 6 other lenders or brokers and they all seemed like used car salesman trying to funnel me towards less than ideal deals or not disclose or explain everything. Vance was completely different, he answered every question honestly, and never tried to leave things out our leave me uninformed. Vance made it a point to share any and all information he could and go out of his way to find answers if they weren't readily available. The most important part about Vance and his wife Yvette is, they made us feel like family and got us such a great deal I'd never work with anyone else in this realm of things. From my experience Vance is someone who can solve any problem in the process, do so very promptly and thoroughly, answer the questions that make you informed and confident, and just outright smoke the competition. Thank you so much Vance and Yvette, me and my wife thank you dearly.

We just sold our Tacoma home with Michael Duggan, and I have to tell you - he's practically perfect…read morein every way. He's like the Mary Poppins of real estate agents. I enjoyed best how knowledgeable and thorough he was, without ever being pushy. Also, we loved Michael's genuine, trustworthy nature. He was chill, thoughtful, and enthusiastic in just the right ways. I would 100% recommend him to friends and family, especially professional folks in their 30s-50s. His wife, Gretchen, also added a lot of heart and soul into the marketing surrounding the sale. (A++ would sell with again.)

As a former Real Estate Agent and a marketing professional, I can tell you I am glad we made the…read moreright decision to work with Michael to sell my mother's townhome. I had MANY great agents to choose from that I personally know and follow online that I could have introduced to my Mom. Michael's marketing really stood out. It was fresh, clean and told a story about the home he was listing and the surrounding community. He brought the same marketing to my mother's property and got her top dollar for the property. Michael was easy to communicate with via phone, text & email. He was open to suggestion on the marketing pieces. Michael and his wife got their hands dirty to help get the home ready for the market. He had the right contacts to get the house in tip top shape (staging, cleaning, painting, window-pane replacement, etc). I would not hesitate to recommend Michael Duggan to be your next real estate agent if you are looking to buy or sell real estate in Tacoma, WA.