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    Move-in day: Downstairs bathroom
    Gabi F.

    The end of January 2017 brought good things: moving out of the rental we'd been at for almost two years. Yipee! I'll just be touching on the major low-lights keeping this as short as possible. You'll get to look at the photos and decide for yourself. Gotta say, you're lucky there are so many reviews as of today. When I researched rental agencies in Olympia, there was only one review for The Rants Group. *Rental contract was missing pages. We inquired if there were inventory pages for the "living room, kitchen and family room", but nobody at the office could find them. They agreed that they did not exist. Nothing was done about that. We typed up our own list. Real professionals at work here. *The rental was filthy on move in day. We had been assured that everything would be cleaned before we took possession. I complained and Mister McQ told us that "the maid didn't do as good a job as she could have". Um, maid? There was one? - In case you read this and you are said maid: either you do not know what clean looks like, or you were never at Delores Drive. - Before the furniture arrived, I used our $35 dirt devil vacuum. It was pretty grim what I was able to vacuum out of the so called "chemically cleaned carpet". As an *ahem* curtesy, I was even emailed an invoice by Mr. McQ which showed a charge from Heaven's Best. 'Proof' of carpet cleaning? Ugh. If they really did something inside that house, I would not recommend them either. *We had to pressure Mr.McQ to get an electrician to the house and repair numerous electrical outlets before we moved in. *The garage door did not have safety sensors installed. This house stood empty for several months before it was rented to me and my husband. There is no excuse for not taking care of these issues before the new renters move in. In conclusion: We may be "just renters" and small fish in the big Rant's Group pond, but if I can't trust someone with small stuff, how would I trust him with big stuff? The only other person we had regular contact with was Romy and she is super! She is professional, helpful and very capable. Thank you Romy! Adieu Mr. McQ et bon voyage! It's been...ugh, real snarky... As for Yelp... it is worth pointing out that most of the one star reviews have been transferred to the "not currently recommended" section. Interesting, no?

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    7 years ago

    Terrible experience. Stay away from them if you value your money! Just left with regrets.

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    Ask the Community - The Rants Group

    If the landlord gives someone a verbal statement saying that no one currently on the lease is able to renew past the end of the lease, are we still required to give notice, even though they told us we cant renew?

    Hi Ken, We apologize for the delay in responding to your question.… Read more

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    Review Highlights - The Rants Group

    Teri has been fantastic to work with, helped with all the questions I had when moving in and getting settled.

    Mentioned in 7 reviews

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    Bayview Apartments

    Bayview Apartments

    (4 reviews)

    The walls were less soundproof than I originally thought, but nothing terrible. Extra props for…read moreCarol who made move-out and putting new people on our lease super easy. I miss living here. It was amazing.

    I have lived at these apartments for the past 4, going on 5, years and my experience has been all…read morearound fantastic. This is the best place I have lived so far in Olympia. At Bayview the rent is cheap by Olympia standards and the utility cost low, the buildings are extremely clean and well maintained, the landscaping and overall maintenance is top notch. There is an on-site repair person who is very responsive to any difficulties I have had (which have been very few). The apartment manager is also very helpful and responsive, in addition to being a genuinely nice person. The people who live here are for the most part very nice and/or keep to themselves. I have never felt unsafe here, although there has been an occasional car break-in or bike stolen over the years. The buildings themselves are well lit at night. The only downsides would be if you are loud and/or like to have lots of people over frequently. Most of the apartments house single residents, and the owners like to keep things quiet/low key. Also, because the apartments are so clean to begin with, there is a good chance you will not get all of your deposit back- which I have heard people complain about. Honestly, I consider it a fair trade off when all is said and done- I have lived in many a moldy, dingy Olympia rental and this place has zero mold issues and is cleaner than any place I have lived in. I highly recommend this place!

    Pacific Place Apartments - Upgraded Silver Appliance Package, Side by Side Refrigerators, Water and Ice Dispenser's, Flat Top Ranges

    Pacific Place Apartments

    (5 reviews)

    Pacific Place is the best thing I've found in Olympia. I…read morejust don't understand why I'm the first to write a review for this place. It's a perfect minimalistic home (were this place in Seattle, the price would be CRAY). Every inch of this place is just SO pleasant to look at; that's why living and taking walks in here is awesome. The great things: Safety (gate&everything) Affordability Location Very recently made (thus clean and new looking) Garages the trash section outside (yes you have to pack it in your car trunk and drive to throw a lot out) Microwave Bathrooms Living room Installed heater system Our own laundry room (very spacious...nail racks high up on the walls and turn it into a closet also!) The fake fireplace; looks pretty (on top you can place your tv...looks baller and saves space) Balcony (if you live on the upstairs...every apartment is one floor I'm pretty sure. It's just upstairs to your garage not to other rooms) Neighbors Clean grass and trimmed trees Parking The small fitness room!!! The small downside: -The FRIDGE (maybe it's because we have 4 ravenous people in this 2-bedroom apartment who shouldn't be occupying such a small place anyways, but the fridge in the kitchen is only one of 2 refrigerators that we have since it does not hold a lot.) -The stove (glass top, looks cool and luxurious but doesn't heat fast or strongly enough for people who cook all the time...like my family.) -Getting out onto Pacific ave. takes a while sometimes but you get used to it. -Getting in and out of the gates takes a while for the gate to open but you get used to it (you get a button to enter the apartment, and you don't need it when you're getting out. It automatically opens) Living here is peaceful to the mind, heart, eye, and soul.

    Nice apartments .we had an attached garage and a balcony. apartment was not too small for 2 people…read more Was mostly quiet. Mary is very sweet love her! Nice environment and felt very safe. Love the gated community. Would recommend this place

    Trailside

    Trailside

    (6 reviews)

    I currently live here in a 3 bed/ 2ba unit - bldg 3808. They will not tell you that the complex…read moreisn't smoke free upfront, so I will. Do you have asthma, COPD, other respiratory problems, children, or merely just want to breathe clean air? DO NOT MOVE HERE. The entire complex is NOT SMOKE-FREE. They DO NOT have ANY designated smoking areas or any buildings that are smoke free. Inside the unit, aside from one small ceiling fan located in the dining area, no other forms of ventilation exist. You must open windows and doors. * My Summer Experience * Imagine that it's 90 deg in the summer, you have your windows open. Your neighbors begin smoking on their patios and in front of their unit. You're trying to get a cross draft in but the smoke from cigarettes and pot, along with who knows what is billowing through the windows and infiltrates the entire unit. You, the nonsmoker, are forced to shut your windows so you can breathe and its 90 degrees! And, you've explained the situation to everyone - the owner, your neighbors, the onsite personnel, and property management, but they don't offer remedies or make changes. * No Response From Owner or Agent* I've contacted Dan Cyr, Dancyr42@gmail.com, the owner of the complex who can illicit this change, along with the attorneys office, Winslow Law Group, who is listed as the registered agent, but neither respond. * Solution - Breaking of the Lease * The only remedy offered to me, as I was picking up mail in the office, was to break my lease but made no mention of a fee. Later that night, I emailed the management office my intent to vacate early. Because i hadn't received a response from management, I texted the onsite office 3 days later asking if they received my intent to vacate. Lisa, who works onsite, said they never received it and I would be charged $1700 for early termination. Later, she said, that I'd have to pay through my lease and they would credit back to when a new tenant moves in - my lease expires 10.31 so they would have $3,400 regardless if I vacated early or not. Mind you, it takes weeks before maintenance completes a work order so it's laughable to think they'd show my unit any sooner. They would already have Sept and Oct rent so why would they show the unit? * Expense to Vacate Unit Early * Let me breakdown the huge expense IMPOSED ON ME. If I vacated now, I'd have to pay for another rental, lets say $2k for September, another $2k for October, plus admin fees of $300 and sec dep of $500,, plus $3,400 for this unit from September- October. That's over $8.000. All of this so that I could breathe without congestion and coughing from smoke. And this was the only solution they offered to me from the office! * Contact from Management Office * Mike, from the Management Company, Olympic Management (OMC) raised his voice at me. I was attempting to answer his question but he cuts me off and i explain that i wasnt finished. He then raised his voice and yells at me that I was done speaking and it was his turn. Well, I am not the type of woman who will allow anyone unable to control their emotions to speak to me in this manner. If you value your health and peace, go elsewhere. Plus the area is very sketchy! Don't go on the trail!

    I honestly have no complaints about Trailside Apartments! We originally moved in when the apartment…read morecomplex was owned by a different company. A few months later, it was bought out, and renamed. They immediately started working on upgrades, including repainting the buildings and adding an on-site office. Unfortunately, with the upgrades also came a price increase, but that is to be expected! Rent: * Payment is due on the 1st of the month, and considered late on the 6th. You can pay with a personal check, money order, or using their new online payment portal. * Most of the time, there is a wait list for these beautiful apartments, so get on the wait list ASAP! * For a two bedroom apartment, we payed $990/month. Rent does not include electric, and any cable or internet you may have. * They offer a six month, nine month, and yearly lease. They also offer month to month for an additional $50/month. Pets: * These apartments are pet friendly! * There is a $400/one time pet deposit. Caged animals do not require a deposit. * Last time I checked, there was a 20lb weight limit on dogs, but I have see some pretty large pups around the property, so they may have changed it. I would suggest checking with Lisa for clarification. Apartments: * The kitchen was my favorite part of the apartment. It was large, with lots of cabinets, drawers, and counter space! * There is a small back patio and strip of grass for the ground floor apartments. 2nd floor apartments have a balcony. * There is a washer and dryer in the unit. * Extra storage units on the pack porch/balcony. * Check out the pictures in the photo album! Office: * Office hours are 8am-5pm, Monday-Saturday. They are closed on Sunday. * The staff is super friendly, and Lisa is the sweetest ever! Maintenance: * Brian is the maintenance man, and he is fantastic! * For any emergency issue, you call call the 'emergency maintenance' number, and he is over in a snap! Any other issues, you put in a work order at the office, and he is usually over within 24 hours, unless he has to order parts. Neighborhood: * Neighborhood is a little rough when driving down the street, but Trailside Apartments is like the bright ray of sunshine at the end of the road! * They have security cars do random drive-bys at all hours of the night, just to check out the area. So don't panic if you see a patrol car roll by! * You will occasionally get a crabby neighbor, which unfortunately we had to deal with. But that risk comes with any living area. The majority of our neighbors were sweet as can be! * There is an entrance to the Chehalis Western Trail right next to the apartment complex. It's a beautifully paved, 20+ mile trail - perfect for biking, jogging, and walking your dogs. There is also a small playground near the office! Military: * They do have a military clause, so in case you get orders to PCS, you won't be charged for breaking the rental agreement! We lived here for just over two years, and only moved because my husband was stationed elsewhere. But I'd recommend these beautiful apartments to everyone!

    Abbey Rowe

    Abbey Rowe

    (11 reviews)

    I'm not even sure where to start with this place. We have issue after issue with these apartments…read morethat, quite honestly, they are really not worth the money. The first issue that is recurring and very much a problem is the "oh don't worry man, we'll take care of it later" mentality. This has led to a lack of communication as well as important things not being taken care of when needed. We specifically waited nearly three months for our microwave to be replaced. As well as the rear gate to the building being down for 7+ months and upon repair, we really didn't get a notified. Inspections are not a week notice as they should be. They slap a paper on your door the day before. The worst one yet was giving us a last-minute notice that if we park in our ASSIGNED PARKING while roofers are replacing the roof of our building, we will be towed. (Dear Residents, Due to roof work being conducted on the F building, all the parking spaces surrounding the building will be prohibited from use until further notice. This includes carport spaces and visitor/guest parking. All cars currently parked in these spots will need to be moved by 8AM NOVEMBER 15, and if any vehicle is parked there, until notified otherwise, the vehicle will be IMMEDIATELY TOWED. We greatly appreciate your patience and understanding. Please contact the management office with any questions or concerns. Sincerely, Abbey Rowe Apartments Management) We got that notification on the afternoon of the 14th. Hours prior. Parking here is already poor, as they only have one assigned parking spot per unit. So if your spouse is also looking for work, they have to fight with the 100 other unassigned residents that make their homes here. On top of that, parking for building G, for example, is in front of building F, so then taking away parking for people living in building F. Even worse, people on the 3rd floor are forced to park the furthest from their unit. Parking is just overall disorganized per unit. This all is a very irresponsible management procedure improper use of their position. The last other issue or set of issues is just that they have no sense of inforcing the rules they have set and stated on their agreements. No dogs over 50 lbs? Well, 90% of the dogs here are over 50 pounds and make #2's bigger than a person. To top that, no one picks up after their animals. They have a company that comes out and picks it up once a week. But that's not enough, considering there are at least 70 dogs here that go twice a day. Also, they have restrictions against housing certain dogs. Which they don't follow either. Their website, last i checked, states no Doberman, Shepard, Rottweilers, or pitt bulls. But half of the dogs here, by fact, are those dogs. Another problem yet is the noise ordinance. There is a local noise ordinance of 10pm when all noise is supposed to be below a certain volume by decibel. And every night for the first four months, we had reported our bass booming neighbors, and the office had done nothing after we've stayed there for two years. We just gave up after a certain point and have been more and more disappointed with how these owners manage things as time went on. I would avoid the apartments across the street at The Madison as well. They are governed by the same people, and I've heard the same complaints from renters across the street. So, especially if you get stationed at Fort JBLM, I recommend you either get on base housing if available or stay in Tacoma. Apartments in Lacey are just not ready to accommodate soldiers and their families.

    We had a rough time moving to Washington when my husband got orders here however this place made it…read moreall better. The apartment complex is beautiful and well maintained. We experienced a fire while living here at no fault at our own and they were super quick go put us in a new apartment. They went above and beyond and most of all the ladies up front were always super sweet and very attentive. It was definitely a home and we couldn't have chose a better place. We recommend this place to everyone

    The Rants Group - propertymgmt - Updated May 2026

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