I don't even know where to begin writing this review. Anne is beyond amazing. She is truly an…read moreexceptional realtor. We sought out to find a realtor to list our first home for sale. My husband was being relocated, so technically we were supposed to use one of the company's appointed real estate agents, but I stumbled upon Anne's website through a mutual friend who had used her to sell their home in Tacoma and I immediately liked her online persona. I then found out from my neighbors that Anne had sold the house next door to us, as well as the one directly behind us (in about a week!). I knew immediately that we needed to hire Anne. So we jumped through a few hoops with our relocation company to allow us to use a different realtor. Now that our house has officially sold, I can say that this was truly the best decision we could have made. In fact the realtors that our company had selected for us had told us they were going to list our home for roughly 50-75K less than what Anne suggested listing it at. Now that it has closed, had we gone with the other realtors we would have left at least 50K on the table. That is a lot of extra money we made thanks in large part to Anne! She is so knowledgeable about the University Place market, she knew things about our house and location that even we didn't know. She went above and beyond our wildest expectations as a realtor. She answered our questions (many many questions!!) via text and email almost immediately... and this is over the course of three months from listing to final close! After we had already moved she went to our house before showings to turn on lights, heat it up and be there to greet the other real estate agents. She was even on hand to schedule our movers when the time came for us to finally move into our new home in Texas. I haven't even touched on the beautiful youtube video she made for our house which generated close to 2,000 views!! The online marketing she did to target specific buyers that would be a good fit for our house, as well as her in person demeanor. She is truly a remarkable person and realtor. My only complaint is that she doesn't live in Texas and therefore isn't able to help us buy our next house! THANK YOU ANNE! You set the bar really high! :)

We were very fortunate to be able work with Anne to sell our Condo in 2011. Given the challenges of…read morethe housing market, it was awesome to work with someone as knowledgable and accessible as Anne. She was able to answer any questions we threw at her regarding the short sale process and kept us in the loop with all activity (or lack there-of). To help with the sale, Anne created a video that really showed all the best qualities of the condo and I absolutely believe this helped us get it sold. I would highly recommend Anne to anyone buying or selling in the Tacoma area.

We've both bought and sold a house with MVP. Excellent service, communication, and knowledge. If…read moreyou need a realtor, go here.

MVP Realty has been the property manager for our Tumwater rental house for 5 years. We have been…read morevery happy with their service! The vendors recommended and used have been professional, efficient and reasonably priced. Matthew and company update us regarding any issues and he just checks in with us to see how he can help. We interviewed two property managers, and are very happy with our choice! We highly recommend MVP.

Jana Ross with Better Properties DuPont made buying our first home a fun, no sweat experience! She…read morewent above and beyond in making sure we were well informed each step of the way. She advocated for us in getting what we wanted in our first home and we knew she had our best interest in mind! Seriously an amazing home buying experience!

Jana Ross earned her five stars from me and my family. She understands the difficulties in moving…read moreand purchasing homes that many in the military face, and she was willing to do the extra work to ensure we were well taken care of throughout the process. She took videos of the house we purchased since we were unable to travel to Washington, she attended all appointments and inspections, she provided sound advice throughout the negotiating process, she went out of her way and continued to help us out--even after we had purchased the home--until we were able to move into the house. She's a hard worker, responsive, knows the area (I know cause I know the area too), and I would recommend her to a friend!

"DO NOT RENT 1012 David St SE Lacey WA 98503" from these people. The owner and his wife are woman…read moreand child beaters. This property management gave him and his wife keys to my rental where he physically assaulted me and my 7 year old daughter. Worst property management around rent at your own risk. First off the owner Cindy is a B**** and is extremely rude. They gave the home owner the keys to the rental before even giving me the keys. The homeowner had access to the rental while I lived there. He physically assaulted myself and my child then Cindy and her god awful team turned around and tried to blame me for it. I already had PTSD and these people made it 100x worse. I hope these people rot in their own hell for what they put me and my kids through. Good luck renting from them. I wish I could have given them no stars. I added the pictures of the closet the owner threw me through, the keys to my car he threw against the wall to break so I couldn't leave and some of the bruises from him throwing me around my own bedroom. Then they tried to make me out to seem like I was insane, so rent at your own risk and I pray you don't have the same experience as me. You can ask all the neighbors they will tell you the same thing. They also like to kick people out to place friends and family in there so don't plan to stay long.

This agency is an absolute joke. I would 100% recommend not renting from them. I rented from them…read morein February in a last-resort situation and was completely taken advantage of. The front door is broken and has never really been able to lock--it's almost falling out. The door frame was clearly kicked in before I ever moved in, and the lock has fallen out multiple times (which I had to replace myself). At this point, the door has fallen off its hinges entirely, and I cannot lock it. The garage door doesn't insulate, the front door doesn't insulate, and there's black mold in the house. When I first moved in, one of the heaters wasn't working, and it still hasn't been replaced. Requests to Cindy, the so-called property manager, have been ignored. She even told me to my face, "Well, you couldn't find anywhere else to live, so that's what you get." Instead of addressing any of these issues, she comes around every couple of months to snoop and "inspect" but never fixes a single thing. Because of the poor insulation, frogs have gotten inside the house. The stove looks like it's from 1960 and barely works. And when I put in maintenance requests, I was contacted not by a real contractor, but by the homeowner's personal handyman. When I asked if he was certified, he admitted he wasn't--he's just "a guy." So essentially, they're sending random people to do repairs instead of licensed professionals. Honestly, I might as well just call my neighbor over to fix this stuff myself. This agency will not take care of anything, but they are quick to take your rent money and show up to be nosy. If you're thinking about renting from them--don't.

I highly recommend Tonya York as a realtor. Having recently relocated to Washington from another…read morestate, I greatly appreciated Tonya's ability to quickly understand my preferences, priorities, and specific needs in a home. She was highly effective in narrowing my search and ultimately helped me find and purchase a home that is an excellent fit for me. Throughout the entire process, Tonya was prompt, thorough, professional, and an excellent communicator. Her attention to detail, responsiveness, and commitment to understanding my needs made the home-buying experience smooth and positive. I would gladly work with Tonya again and will certainly choose her when I purchase my next home.

Tonya was amazing from start to finish. We didn't even know that we were in the market for a new…read morehome, but the right one came up. I'm a busy business owner and mom of 3 and didn't have much time to spend purchasing a house. She took the reigns and when something was needed from me, I had a clear direction and timeline. Our family is so happy in our new house!

Very much appreciate JD Mallen. He was helpful, courteous and efficient…read more Thank you! Margaret H

Our HOA was working with an equally incompetent management company when they were taken over by…read moreVIS. We have the misfortune of living next door to a common area in our HOA and it has become a dumping ground for bedding, blinds, and other garbage deposited there. I reached out to VIS and asked them to remove the mattress that had been sitting there for more than a month. I was advised that they would not remove the mattress until I made a police report and provided evidence to them I'd done so. There are also folks living in the lot in their vehicles and dealing from them. Here is Scott's response to my request that they remove the garbage: Scott Roth (VIS Group, Inc.) Mar 31, 2026, 09:40 PDT Good morning; We certainly understand the importance as well as the concern of this issue. We are hopeful you also understand that the Association is not able to provide Security services, enforce laws, or place board members or their agents in harms way. Step-wise would first be to see if you have called the police to report the legal issues in which you describe? Once the police get involved and either make arrests or move people along, there should be an opportunity to safely present to the board the options to cleaning that area up. In the end the actions and approval to do work comes from the board. Please let us know the results of reports to police Best regards, Scott Roth, CMCA, AMS Director of Operations Community Manager Best regards indeed! Actually, Scott, you might want to check those pesky governing documents. They make it a requirement that you maintain community property, which would include debris removal. You might also want to check the provision in our docs that give owners the ability to take action when the Board won't and to recover all legal fees incurred. Additionally, it is also the association's responsibility to manage who is using our common areas and how they are using them. The police will not get involved in removing a homeless encampment on private property, sans an order from the court to do so. It is entirely the responsibility of the Board to resolve these complaints. We pay are dues and keep our property in compliance. We expect you to do your job. Your continual refusal to do so is only going to cost you in the end. Update: The mattress and burnt Christmas tree are still in the lot, and now a push mower has joined the company of trash. Today, the City of Auburn posted a notice to our HOA care of Vis Management to remove derelict vehicles and dumped trash.

Hannah & Jen are absolutely outstanding! They made the first home purchase process relatively easy…read more They were meticulous and worked tirelessly to make sure we ended up with a terrific deal! They also have a wealth of knowledge and experience to help the buyer make an appropriate decision every step of the way. My wife and I would highly recommend Hannah, Jen & Defiance Realty for anyone looking to purchase a home in western Washington state!

Hannah has been a pleasant surprise in the Tacoma Real Estate world. We have bought/sold dozens of…read morehomes over the last decade. Most agents take a listing, and you don't really know what happens until FINALLY a buyer makes an offer. That isn't the case with Hannah. She's sold two properties for us this year. Her marketing is amazing and perfect for the next generation of Internet user and buyer. Most importantly, she talked to us all along the way. Her marketing video for our last home sale was the best I've seen EVER. On the buying side, we told Hannah we were looking for some rentals, and she had perfect options for us in record time. Hannah is THE person for you to work with whether it's your first purchase or your fiftieth..!!

I should have read the reviews…read more The property showed as available but no less than 15 minutes after I submitted my application. I get an email stating that it had been rented out already. Seems pretty fishy to me. I'm not worried about the $50 application fee but it's more so the integrity. If I could give them zero stars as an option. I would.

Keyrenters redefines what a rental company is. It feels like renting from a friend, they go miles…read moreabove and beyond for their residents. Recently our oven went super nova on us so I reached out to Ivory. I just mentioned we relied on the stove for cleaning medical equipment - she not only stayed on top of the repair following up and making sure everything was fixed- she got us a loaner to clean my baby's medical equipment in the mean time. Ivory is just amazing, she always gets things taken care of, and she is just great. Jeanette is an absolutely wonderful property manager, we had a few little bumps moving in, she was right there helping us resolve every issue we had. She is always willing to help point us in the right direction and get anything resolved! We had an issue with our water - Jeanette and Luis had it resolved within an hour of us reaching out.