Jana Ross with Better Properties DuPont made buying our first home a fun, no sweat experience! She…read morewent above and beyond in making sure we were well informed each step of the way. She advocated for us in getting what we wanted in our first home and we knew she had our best interest in mind! Seriously an amazing home buying experience!

Jana Ross earned her five stars from me and my family. She understands the difficulties in moving…read moreand purchasing homes that many in the military face, and she was willing to do the extra work to ensure we were well taken care of throughout the process. She took videos of the house we purchased since we were unable to travel to Washington, she attended all appointments and inspections, she provided sound advice throughout the negotiating process, she went out of her way and continued to help us out--even after we had purchased the home--until we were able to move into the house. She's a hard worker, responsive, knows the area (I know cause I know the area too), and I would recommend her to a friend!

I am the board president for a condo association and we have used Johanna's services for the better…read morepart of a decade. Having dealt with other companies at this association, and in dealing with other association managament companies at other properties that I own, I can say that Blue Chip is top notch. If anyone asks me who to use in this area I recommend Blue Chip without hesitation. Let's boil it down: Honest, no-nonsense, experienced, fair, friendly. This industry has some shady actors - its a breath of fresh air to deal with such a top-notch company. I never wonder where the money went. I never wonder if we're getting the best deal. When projects come up they are handled with professionalism and speed.

This is the best property management company I have ever worked with. Johanna is outstanding:…read morecompetent, smart, helpful, takes initiative, great problem solver and a pleasure to work with. The condo I bought was in a building that had deferred maintenance for decades and so there was a special assessment. She found the HOA a loan which gave the owners a reasonable payment plan and handled all the contracts for major and minor renovations thoroughly and with great skill. She is extremely responsive and personable. Highly recommend.

As current tenants of fairway real estate, we love Rich and his staff! We have had some ups and…read moredowns since moving in, none of which were the fault of Fairway or it's staff. We had a break in. And issues with amerigas and other minor issues that Fairway could handle and they took care of the minor issues promptly. They are attentive to the needs of their rental tenants and make sure things are taken care of in a timely manor. We have the cutest three bedroom home at a a price that was far below what the average was for a three bedroom home. If you need housing and are working on a budget contact Rich! He's the man to make things happen! We love ya rich up here in the blue house on the hill!

I can't recommend Rich and the team at Fairway enough. As too many this past year have gone…read morethrough, we too had a loved one pass during COVID 19. Rich was understanding of the situation and worked with us to be sure we knew the process that was happening and were well situated to handle all aspects. In addition to providing his real estate services, we also needed some maintenance issues taken care of and he got a team in there and had it all handled, much to the relief of his clients. A caring and concerned staff who are there for you every step of the way. Rarely can selling a home be described as a "Wonderful experience" but because of Rich and his staffs attention to our needs, it absolutely was a wonderful experience. You can't go wrong with Rich and Fairway Real Estate!

Been living in a property managed by them for 4 years and they have been great overall. Very quick…read moreto address any work orders for repairs. Respectful and friendly. Would recommend.

Professional, knowledgeable, honest property management company. The property managers have years…read moreof experience and the credentials that go with it. The maintenance manager has many years of experience and can actually fix indoor, outdoor, appliances, etc. He doesn't have to go out to a property multiple times to fix things. The staff is responsive to everyone--tenant, owner, vendor, potential tenants and owners. I have had dealings with property management companies that are the complete opposite. I'm surprised those companies are still in business. Dishonest, non responsive, overcharging owners, illegal practices, in lawsuits because many of their staff are not qualified for their positions and do not know the rules and regulations. They send out multiple maintenance techs to a property to fix something and they did not fix it--but the company still charges the owner? Of course a few people will do a review to complain about Parkwood but there are many many happy and satisfied tenants and owners. Way more than a couple disgruntled tenants who most likely didn't read their lease where everything they need to know is written in black and white and signed by them. Parkwood is the BEST choice. 5 stars. 10 out of 10.

I should have read the reviews…read more The property showed as available but no less than 15 minutes after I submitted my application. I get an email stating that it had been rented out already. Seems pretty fishy to me. I'm not worried about the $50 application fee but it's more so the integrity. If I could give them zero stars as an option. I would.

Keyrenters redefines what a rental company is. It feels like renting from a friend, they go miles…read moreabove and beyond for their residents. Recently our oven went super nova on us so I reached out to Ivory. I just mentioned we relied on the stove for cleaning medical equipment - she not only stayed on top of the repair following up and making sure everything was fixed- she got us a loaner to clean my baby's medical equipment in the mean time. Ivory is just amazing, she always gets things taken care of, and she is just great. Jeanette is an absolutely wonderful property manager, we had a few little bumps moving in, she was right there helping us resolve every issue we had. She is always willing to help point us in the right direction and get anything resolved! We had an issue with our water - Jeanette and Luis had it resolved within an hour of us reaching out.

Very much appreciate JD Mallen. He was helpful, courteous and efficient…read more Thank you! Margaret H

Our HOA was working with an equally incompetent management company when they were taken over by…read moreVIS. We have the misfortune of living next door to a common area in our HOA and it has become a dumping ground for bedding, blinds, and other garbage deposited there. I reached out to VIS and asked them to remove the mattress that had been sitting there for more than a month. I was advised that they would not remove the mattress until I made a police report and provided evidence to them I'd done so. There are also folks living in the lot in their vehicles and dealing from them. Here is Scott's response to my request that they remove the garbage: Scott Roth (VIS Group, Inc.) Mar 31, 2026, 09:40 PDT Good morning; We certainly understand the importance as well as the concern of this issue. We are hopeful you also understand that the Association is not able to provide Security services, enforce laws, or place board members or their agents in harms way. Step-wise would first be to see if you have called the police to report the legal issues in which you describe? Once the police get involved and either make arrests or move people along, there should be an opportunity to safely present to the board the options to cleaning that area up. In the end the actions and approval to do work comes from the board. Please let us know the results of reports to police Best regards, Scott Roth, CMCA, AMS Director of Operations Community Manager Best regards indeed! Actually, Scott, you might want to check those pesky governing documents. They make it a requirement that you maintain community property, which would include debris removal. You might also want to check the provision in our docs that give owners the ability to take action when the Board won't and to recover all legal fees incurred. Additionally, it is also the association's responsibility to manage who is using our common areas and how they are using them. The police will not get involved in removing a homeless encampment on private property, sans an order from the court to do so. It is entirely the responsibility of the Board to resolve these complaints. We pay are dues and keep our property in compliance. We expect you to do your job. Your continual refusal to do so is only going to cost you in the end. Update: The mattress and burnt Christmas tree are still in the lot, and now a push mower has joined the company of trash. Today, the City of Auburn posted a notice to our HOA care of Vis Management to remove derelict vehicles and dumped trash.

I highly recommend Garrett Lafferty. He is very professional, friendly, and knowledgeable. My…read morehusband and I purchased our first home with Garrett, he made the time to explain the process from start to finish while gaining our trust and making us feel comfortable. He is very responsive to text, email, and phone calls. I'd definitely work with Garrett again!

Where to begin?? My now husband lucked out having Garrett as his realtor when he moved cross…read morecountry from Florida. When we decided to sell that home working with Garrett again was an obvious choice. We sold/bought at a crazy time but ended up in our forever dream home because of Garrett. He kept us up to date and informed during the whole process and checked in on us after we were moved in. We will always recommend Garrett (and his team) to anyone looking for a realtor!

I am not a customer of Shane/Lisa's but I've been their go-to photographer for the past 2 years…read more.. And in this timespan, I've had an opportunity to see how they treat their clients. It's unlike any other agent I've worked with. Most agents will post their cell phone pics on the MLS and call it good. Shane and Lisa call in multiple professionals and work as a team. Every house I've shot for them has had some sort of fixture replaced, a deep cleaning, something painted (if not the whole house), concrete cleaned, windows washed, modern house numbers added, plants/sod/potting soil added. Once all that is done, they'll bring in the stager and photographer. Then they'll market the house on multiple social media channels and have a custom URL website for the property. I know I'm missing something because the extent they go to is overwhelming. I don't know how they do it and still have time to sleep. If I was going to intrust ANYONE to sell my house - it would be without a doubt, Shane and Lisa Klinkhammer. They make the world a better place and deserve so, so much more.

My wife and I have bought and sold 9 homes in the last 40 years and we have seen our fair share of…read morereal estate agents. Shane is a not just a good real estate agent, but an exceptional one; he is by far the best one we've ever had. What stood out right away when we met him is his great desire to help us find the ideal home for us. He worked with us for several weeks before we made our house-hunting trip from LA by providing us on a daily basis the homes we would be interested in and helped us compile a top-20 list based on our specifications. Its very apparent that he loves serving people and has a tremendous enthusiasm for the business of real estate. It also doesn't hurt that he is backed up by his extremely capable wife, Lisa, who is the brains and logistics expert behind Shane's energy and drive. They provided us with a binder that contained details of each home on our daily tour and pertinent information on the community - maps and data on shopping, stores, restaurants, and schools. He's not that super-extroverted personality who talks a lot, but has that just right touch of providing all the necessary information on a community that we were driving and then waiting to listen to our reactions to the community and the home. He has that winning personality and sense of humor that you feel very happy and comfortable with and driving the properties turned out to be very pleasurable task rather than a boring chore. For every home we visited, he had helpful remarks on layout, good and not-so-good features and where we might need work done. He helped us compile a list of our top-5 properties and, when it came time to settle on our first choice and make an offer, he helped us figure out advantages and disadvantages of each one, rank them, and strategize our approach. We never had a shred of doubt of his honesty and integrity and that he was completely on our side. Shane also has an extensive network of support entities of mortgage brokers, appraisers, inspectors and handy men, and knew most of the listing agents. We were extremely lucky to have the Kilnkhammer team help us find our dream home and count our blessings that we had them looking out for our interests.