I recently started working with Armando-property manager for my 2 condos in Federal Way…read more As an owner, I appreciate having a property manager I can trust to look after both the properties and the tenants. He handled maintenance requests and repairs promptly and kept me updated. He is very professional and easy to work with. I'm glad to be working with them.

The communication with Camayla has been outstanding, and her responsiveness and ability to work…read morewithin our needs have been invaluable

This story is 3 years in the making and couldn't be a better ending to a story! Three years ago…read morethis charm of a woman, whose charismatic personality and upstate elegance paired with her caring and kind spirit, walked into my life; three years ago, due to the situation and the energy, universe, stars... whatever it is you call it, weren't aligned and I ended up listing my house with two other agents with no results either time. Fast forward to the third week of February 2025, everything aligned in my world and I contacted Amanda to do what she told me she would do the first time she stood in my kitchen three years ago, "if you give me the opportunity, I will sell your house." Late February, She walked in dressed in a sheek Amanda Shepherd outfit, oooo'd at the updates that I had made in the house, took notes, and once again looked me dead in my eyes and said, "if you trust me, I will get you the results you want and I will sell your house." I felt it in my soul! Within 48hrs Amanda had put together a checklist of finishing touches and a plan of action to sell my house. This realtor gem of the PNW had an over asking offer in hand in the first 24hours of being on market and went under contract on day five, and we closed in less than 30days. What a dream come true and what a complete blessing and alignment of all things good in the world! It only took 3years, 3 realtors, and the 3rd time of listing to have this be the "3rd times a charm". If you have the opportunity to have Amanda Shepherd as your realtor, I couldn't recommend her more! She went above and beyond in LITERALLY every step of the process including buttoning up loose ends. There aren't enough good things I can say about Amanda, but if you're looking for results and looking for a boss babe realtor that will spare no expense and go above and beyond what you could ever imagine, this is your girl! Thank you Amanda! Crying happy tears!

Amanda is the most diligent and dedicated real estate agent I've worked with. She kept in regular…read morecontact with me and gave me great advice about the ins and outs of buying a condo in Seattle. As a first time buyer, she was able to walk me through the entire process in an educated manner.

So far so good! We switched after having a horrible time with SJA and they have been responsive…read moretransparent and communicative so far. Appreciate all of the team's help and so far it has been pretty seamless. Management costs are on par with the other property management companies in the area and there is a point of contact for the team, which is nice to have if anything comes up. Happy we switched!

Although we didn't end up renting the home, working with Michael was such a positive experience. He…read morewas incredibly kind, thoughtful, and genuinely went out of his way to help us. He was very kind with setting up an after-hours tour for a house we were super interested in, and always responded quickly and thoroughly to our questions. His professionalism and warmth made us feel truly valued throughout the process. Michael is exceptional at what he does, and anyone would be lucky to work with him!

Phenomenal Team. They don't just provide property management, they provide complete management of…read moreyour investment asset. They work to drive your NOI, cut costs and position your property for long term success. I deed to mention that they also have an in house general contracting team that not only handles maintenance, but are capable of full scale remodels. Very highly recommend.

From the owner: We are also a licensed and bonded General Contractor in Washington. Since we are a licensed, bonded…read moreand insured general contractor, we can service all your repair, maintenance, and improvement needs. We offer this service exclusively to our clients. Which will save you Time and Money

Do not use this company. Four years ago, they were good…read more Now, if you want a company that will lose your paperwork, get annoyed when you have questions- this is the right fit for you!!! Also, THEY CHARGE ABOVE what other companies will. BEWARE Look around before you hire them!!!!!!

As a landlord who has been in the business for over 20 years and rarely do I have to evict i am…read moredissapointed in landlord solutions and jim. They made errors and if i didn't catch it it would've caused a major problem . And also when they make mistakes on the paperwork they wont admit it. And jim was rude and quick to attack me when I it was proven they clearly made an error . Sad to say but they did not use to be this rude and unprofessional. The low reviews are sad but true!

I am a recent tenant of Rent Lucky. The only reason I did not renew my lease was because, I was…read moreable to buy my own home. I had a great experience because the team is very kind and helpful. I got a full refund on my security deposit. I really liked that I could just text their phone number and get a reply verse emailing or calling. I highly recommend Rent Lucky.

I've written 5 star review for the office staff, I'll leave this one open for possible upgrade due…read morethe the maintenance service. Every job takes multiple passes and months. Had a broken stove replaced a couple months ago, and imagine my surprise when the guy who brought the replacement asked what I wanted him to do with the old one. It's still sitting in front of my unit after several requests to remove it. I'll stop here for now, and will update later, but I live in nice condos and this shyte looks GHETTO as hell. My neighbors hate it, but why should I pay to remove it myself? I LEASE? For years now, and my rent is ALWAYS early.

As an adult who has lived in rental properties my entire adult life, this property management…read morecompany is the least responsive I've ever had to work with. You better hope you don't need to place a work order to have something fixed, because only once has that worked out well for us. When we moved in, the agent who showed us the house took over 200 pics documenting everything, so we felt pretty good. We'd noticed the porch light didn't work, but we said it wasn't a priority and it was honestly months until we put in a work order for it. The glass part of the light fixture that goes over the bulb was cracked and broken, but with a google image search I was able to identify the fixture was a basic porch light from Home Depot, which is less than a mile from our home. We just didn't own a ladder at the time to replace it ourselves, so when the bulb went out we thought it'd be easier to put in a work order and have them replace the broken glass fixture and the bulb at the same time by a handy person who would also have a ladder. No, after a week someone came out and removed the broken light fixture, and replaced the bulb, but they never installed a new light fixture. On top of that, they followed up with an accusatory email to us asking us how WE broke it? It was always broken...we can't even reach the damn thing. Same kind of story with the stove. We noticed when baking the oven will flash an F2 code. We looked it up and it seems to be an issue with a temperature sensor. Given this is a gas stove, we're not sure how serious that could be. We put in a work order on 9/22/25 and still have yet to receive so much as an acknowledgment of the service request. They want us to sign a lease renewal and pay more money in rent. For what? The service from this company is abismal. They're not even pretending to care - they just want our money. For inspections, they just email it all to you with a deadline despite the fact that it's literally their job. So you get to go do your job all day and then come home and run around your house taking pics of every space and documenting everything for them so they continue to get paid for doing nothing. It's literally their job - not yours! This is the laziest property management I've ever known.

I would just like to say thank you to everyone at Sensible Home Management. I have been renting…read morefrom them since April and I have nothing but nice things to say. They treat me like a human being and not just a renter. They are compassionate and understanding when life gets messy. I wish I would have found them sooner. Thank you Sensible Home Management...

I should have read the reviews…read more The property showed as available but no less than 15 minutes after I submitted my application. I get an email stating that it had been rented out already. Seems pretty fishy to me. I'm not worried about the $50 application fee but it's more so the integrity. If I could give them zero stars as an option. I would.

I cannot express how horrible communication is with this property management company. Do not work…read morewith these people. I honestly feel like I'm being scammed for money. I moved into a unit they manage and for some reason, utilities are separate for my one unit from everyone else in the building. Because of this, they forgot to bill me for my utilities for months after moving in. All of a sudden I have a charge for an extra $700 worth of utilities with no communication at all. Obviously I reached out, and they explained that they messed up and weren't billing me for electricity and gas for a couple months and that now I needed to pay it. After discussion, they told me I would have time to pay it back in small payments over a period of time. I was told "don't stress about it". Then the next month rolls along and its included in my portal with rent. So it messed with my ability to pay rent properly. I asked for those charges to be separated, and I was told by Jeanette that she can't edit the portal. Isn't that your job?? Then, they said they pushed back payment one month which was time enough to pay an unexpected charge of $700 apparently? Pushing it back one month after they messed up isn't a courtesy in my opinion. Now they are refusing to work with me on this and are saying they need the money now and it will not be separated from by rent. In response, I keep trying to talk with Peter on the phone because he is the one who said I would have time to pay it back because it was their mistake, but after days of reaching out, I'm only getting texts back from Jeanette saying they are refusing to discuss anything further. I wish communication on how the bills would work was settled before I moved in. I wish a huge fee I wasn't expecting wasn't added to my bill months into living there, with very little accommodation with time and understanding to pay it back, as it was their mistake in the first place. I wish they had communicated to me that they were adding this charge beforehand. I wish someone would actually call me on the phone and talk to me about it, rather than just sending texts demanding it be paid now, after they messed it up. I really don't think the way they are treating me is fair or understanding at all. I would not recommend working with this company to anyone. I like the unit but unfortunately they are terrible to work with so I'll probably be looking for a new place to live soon.