This review is specifically for the service department…read more I've been coming here for quite some time, and working with Miguel has truly made all the difference. Out of all the service advisors I've encountered across Mercedes-Benz dealerships, he stands out as the most honest, detail-oriented, and consistent. He takes the time to answer every question thoroughly and keeps me updated throughout the entire process--which, in my experience, is not always the standard elsewhere. That level of transparency and communication is something I really value. The rest of the team is equally professional and welcoming! It's clear the department is well run. Car service is never something you look forward to, but Miguel makes it as seamless and stress-free as possible--which says a lot.

I have never been so disappointed or disgusted with a dealership…read more First off let me say I am a young-ish tattooed male and I like wearing tank tops. I understand I don't look like the regular customer there but that shouldn't matter. I couldn't get one salesman to help me, not a single one. I shouldn't have to show them photos of my house or my 4 other cars to be taken seriously. Years ago my grandfather (Ignacio Bruno) showed up after work in his uniform to buy a car for grandma. They laughed at him and asked what he possibly wanted (referring to his dirty uniform, ignorant to the fact he owned the company he had patched on his shoulders.) He laughed and walked across the lot to the Jaguar dealership and bought TWO cars cash on the spot (gramps only dealt in $100s). He and my dad drove them to the HOI and told the salesmen they should have taken him seriously. Thought maybe they learned a lesson. Apparently not. I stopped going there a year ago. Today I get very rude, very snide texts from the House of Imports because I didn't want the unnecessary appointment they were trying to make for me. Not a good look....maybe it's time for a Jaguar?

I purchased bmw 330e dravit grey from this place. The salesman named Ernesto was very professional…read moreand kind. He was more than willing to help me learn the specifics of car including all the features. He also went above and beyond to help me with practical tips on driving in frweway vs city, as am new to US driving. Overall I had a good experience purchasing the car. Will recommend this place.

Daniel was amazing and such a great help throughout this process…read more He was very informative, answered all of my questions, and made everything feel easy and stress-free. Thank you to you and your team for all of the support--I truly appreciate it.

Great experience using Car Stub to sell my car, after requesting a quote online I received a call…read moresame day and had an appraiser at my house that afternoon, they matched a fair offer made from another large car buying chain, wrote me a check, and drove my car off same day. Justin Lopez was friendly, honest, and professional. I would highly recommend CarStub to anyone looking to sell a car and will definitely come back in the future when.

Our daughter's car was totaled in a door-smash accident in Santa Barbara. The tow yard was charging…read moreus daily for storage. My husband took the day off work and drove 5 hours from the Bay Area with the title, determined to get it sold and removed the same day. We called every "cash for cars" place in Santa Barbara and surrounding area. Most promised same-day pickup... but each time we'd find out it would be days to actually schedule a truck. Hours were ticking by, and we were concerned, needing to take care of this before the storage yard closed. I called Carstub and got Sergio. He saved the day. Within the hour, he found someone who wanted the car for parts, negotiated a fair price for us, and got a flatbed driver dispatched that same afternoon. The truck showed up exactly when he said it would, paid us cash on the spot, and took the car away, Sergio turned a day that felt hopeless into a huge relief. He didn't have to go this far above and beyond, but he did. If you're stuck with a damaged or totaled car and need it gone FAST, call Carstub, Sergio was great. Thank you again. You saved us a mountain of stress.

I had an excellent experience selling my Corolla at CarMax. The whole process was smooth, fast, and…read morevery professional from start to finish. The staff was organized, clear, and respectful of my time. They also offered more money than Carvana, which is what brought me in, and they fully delivered. No pressure, no confusion -- just straightforward service. Best part: I walked out with a check in hand the same day. Highly recommend if you want a quick, clean, and well-run car selling experience.

Imagine the DMV had a baby with a used car dealership, that's what carmax is. Came in the other…read morenight to get an appraisal and they gave an offer. I came back today which is Saturday and was hoping to just get it done and get home. Their computers are down and I was told it would be 45-60 minutes. Still waiting, not hopefully the rest of my experience will be enjoyable.

Every dealership in Buena Park and beyond needs to take notes from AutoNation Toyota Buena Park…read more AutoNation Toyota Buena Park knows how to treat their customers properly. We were treated with dignity and respect. We had the absolute pleasure of dealing with Dietrich. Dietrich was extremely professional, highly efficient, and had outstanding communication skills. Dietrich facilitated the entire process seamlessly. We greatly appreciate everything he did for us. He provided top notch service from beginning to end. Dietrich and Ken were the absolute best!

Hello, this is the experience I recently had at AutoNation Toyota Buena Park…read more I came into the dealership with financing already secured through Navy Federal Credit Union. I'm a veteran and long-time Navy Federal member, and they have consistently handled my vehicle financing without issue. My intention was simple: provide my trade-in, use my outside financing, and complete the purchase. During the process, I was repeatedly asked to complete a dealership credit application for their "internal process" and identity verification. I made it explicitly clear multiple times that I did not want my credit run through the dealership because I already had financing secured through my own lender. Despite that, I was told they would not move forward unless I completed their credit application. What bothered me most is that this runs completely contrary to my previous vehicle-buying experiences using outside financing. In most cases, dealerships simply verify the lender, confirm funding, verify identity, and complete the transaction. A separate dealer-arranged credit application is generally not necessary when the customer already has approved financing in hand. Let's also be honest about something: dealerships absolutely make money from financing relationships, finance reserve markups, and lender partnerships. That is a normal part of the automotive business model. Because of that, it's difficult not to question whether the pressure to complete a dealership credit application was financially motivated rather than truly required to sell the vehicle. I refused to authorize an unnecessary credit inquiry and was effectively denied the opportunity to proceed with the purchase. I can't speak to the motivations of every individual involved, but I left feeling disrespected, frustrated, and like my business was only welcome if I agreed to enter their financing pipeline. My advice to buyers using outside financing: clarify upfront whether the dealership will attempt to require its own credit application before spending hours negotiating a vehicle purchase.

Fast and easy to work with. Was able to adjust his schedule to fix mine. Also out of all the other…read morecompetitors he has the best price. Would recommend to anyone looking to get rid of their old cars.

Service was very helpful, they were very communicative and worked super fast. They were…read moreunderstanding of the car's condition and helped work with it to get the deal done, which I appreciated.

Terrible communication -- failure to respond to voicemail and text messages, did not show after…read moremultiple attempts to schedule, had to give up and will look for alternative.

Excellent team at Unique Autos. Hamza purchased my Tesla Model Y and the whole process was very…read moreeasy and I received a very competitive offer. Thanks again!

Abe and Umair made the selling process of my 2021 Lexus GS extremely painless and stress free! They…read moreoffered me the most amount upfront and after an inspection, stuck to their offer as there was nothing wrong with my vehicle. I was given the difference from my loan payoff on the spot and they signed documents(which I got copies of) all under 20 minutes! They kept it easy and professional unlike many other dealerships. No pressure, no games. I look forward to selling them my next lease!

I had an amazing experience working with Jan . He helped me get an incredible deal on my new Honda…read morePrologue, and the whole process was honestly one of the easiest car buying experiences I've had. Jan handled everything from negotiating to delivery, and he managed to get me $18,000 off sticker and even below invoice, which is something I definitely couldn't have done on my own. He was transparent, responsive, and really fought to make sure I got the best possible price. What I appreciated most was how smooth and stress free everything was. No dealership games, no pressure, just straight up helping me get the best deal. If you're looking for a new car and want someone who actually knows how to negotiate and save you money, I highly recommend reaching out to Jan. I'll definitely be sending friends and family his way. Thanks again for the amazing deal!

Had a great experience buying my Lexus with Jan! I've dreaded buying cars in the past because of so…read moremany negative experiences. But Jan truly made the whole process super easy and stress free, and got me an unbelievable price on the car. Very professional, straightforward, and easy to work with. Highly recommend working with an auto broker!

Prestige Auto Buyers is the way to sell your old or junk cars. Mike is extremely responsive and…read moreextremely good in communicating how the whole process works. His offer is fair compare to other companies. It is an easy and a pleasure experience dealing with Mike. He replies to messages promptly, he shows up on time. Mike honored his offer and didn't lowball or change the offer on spot like other similar companies. He helps with paperwork, paid for the car, and towed the car away from my driveway. The whole process is so smooth. I will definitely sell my car to Mike again in the future instead of meeting random people online. Thank you Mike! It is a pleasure meeting you.

This company offered me on my Tesla $27,000 and I sent them all the documentation, the title was in…read morea trust, In which I sent them all documents on the trust. Then they offered me $24,000. Shady business. Carvana offered $30,200 and they had no issues with the trust. Please people be careful who you do business with, and at least get 3 estimates.