I went to check out a 2015 subaru crosstrek for my daughter. Luckily I called ahead and James was…read morevery helpful and quickly set up an appointment for me to see the vehicle. I have visited quite a few dealers for a good deal for the price. Most have had a decent priced but the car was not great. At Smart Choice, the car was exactly like the picture! Thank God! What a great experience! James and Jonathan were an amazing team. No hidden fees. Very honest. Highly recommend

I purchased a car through Jonathon with Smart Choice Auto Consulting. He was very knowledgeable and…read morefriendly, and even delivered the car to my home to make the process even easier. Communication was prompt and he was willing to negotiate on price to give me a great deal on the new car!

I had an amazing experience buying my my 2013 Toyota Camry LE from the 100 S San Gabriel location!…read moreOscar is an amazing salesman who worked with me during and outside work hours to match me with the perfect car for the price I needed. He and his team was very patient with me through the process. I 100% recommend checking out their inventory. They take care of their cars very well. There is a service center on site for maintenance (ex.oil changes) and car wash as well.

Thank you HJ Auto Group for being a part of Sheraton San Gabriel's Grand Opening. Your customer…read moreservice is to be commended. We truly appreciated the collaboration. Event Producer: Dee Lee Designs Photographer: Clair Chang Films Actor & Actress: Jared Phillips/Tiffany Munoz Venue: Sheraton San Gabriel

From start to finish. Ray is amazing person. Not a push…read moreover, Not a salesmen. Just a human being like the rest of us, gave us upfront pricing. Didn't make us wait for hours and hours just to get replies We called, asked for price out the door, we showed up. Got the same price that was said and agreed over the phone. Made the transaction easy and fast. Couldn't have been more happier. I will be buying more cars from Ray in the coming future ! Thanks Ray you're the best !!!!

Terrible experience. Most of the cars are junk refurbished to look good. Will never purchase again…read moreand will not recommend

Really, really bad communication. I had a really hard time contacting these guys. The phone number…read morelisted on the car I was interested in did not get a response. The number listed for the business was different than the number listed on the car. Neither of the contact numbers got any answers for weeks. Finally when I did get someone, we made a deal on a car. When I called back to arrange payment and pick up, they sold the car.

I was a little hesitant with the prior reviews some really negative, but I will say Renzo helped me…read moreget into a very beautiful 2011 VW GTI. Shortly after driving off the lot I had a check engine light come on, I contacted Renzo and he sent me to his mechanic and it was no issue. Turns out it was a simple boost leak, a pipe came off and now my car had FULL POWER back again! No charge no hassle no nothing! Thanks Renzo!

Amazing dealership! T and Luna were super helpful and friendly, made the impossible possible. Very…read morestraight up process no funny business, highly recommend!

I just left this place and I was devastated. I was there for four hours test driving cars that I…read morehad researched for a month and just specifically came and got a hotel next to this place to get a car. I was greeted by a wonderful young man that works there and he was amazing and by the time I got to the fourth car of test driving, I was introduced to John Al Katina the general manager. I have to say in 48 years of my life and buying seven cars from Big lots to small lots. I've never been treated this way. I literally was told that I wasted his time even though there was no one there to buy a car and I've been looking at the same cars that they've had a lot for the past month and a half matter fact when I drove the first three cars, one of them had major problems. The other one did and then when I got to the third car, I barely drove off the lot and the car died. There was one car that I wanted to buy, and then I went for it and they wanted a lender fee. So after John heard the salesman saying that they need to collect a lender fee from me and that he's not sure if he can negotiate it. This man john decided to have a anxiety, nervous panic attack breakdown and tell me that I basically wasted his whole day wasted his time he doesn't wanna do business with me. He doesn't want me to buy a car from him just because I have to put a $2500 down people spend all day sometimes to buy a car and think about it for weeks. This man literally tried to force me into buying a car and then once he saw that I needed to pay a lender fee he literally threw me out of his place and made the guy that helped me feel so low and I just can't even believe I'm appalled at the service my I was born in Upland Memorial Hospital. My grandparents owned two jewelry shops in Upland for 50 years and lived around the corner. My parents all went to Upland high school like I am appalled that this man is even able to be the general manager of this place. I've been crying for the past hour, and I do not appreciate it. I would love to speak to the owner. Celine to let him know he can look back at the tapes and see how this man treated me. I just cannot believe It don't buy a car here. Absolutely don't even waste your time. This man is evil and he is mean and he does not care about you at all. I've never been treated so unfairly so horribly in sales. I have been in sales for 20 years. I've worked for LVH. I worked for the biggest conglomerate in the world. I work for producers directors. I'm a celebrity Makeup artist how dare this man even treat me like this he doesn't know if I had $5000 to put down on this car. This man is ridiculous and he should not ever that's why this business is probably not even selling cars. This man is horrible and I need to be taught and I want to talk to somebody. Please reach out to me Saleene thank you somuch! I'm a 20 year business owner Makeup artist Hair Stylist and photographer in Film vision, and I am appalled that I was even treated this way I spoil people for a living. This man said the most horrendous things to me for no reason! As you can see, I have a five star review for my business and you can see that they have a four almost 5 star, but I don't know what's going on there like I am so shocked at the General Manager's behavior he must be putting that place out of business in car sales for sure because I had two other people that wanted to buy a car that's funny. I looked at that place for a month and a half and I even went online three days ago and applied for the car never got a callback ever I went there at nine in the morning when they opened and I am being yelled at and degraded for doing business with them for and test driving cars that the guy let me test drive to Buy. We're talking about a Mercedes-Benz and a Porsche OK so I'm telling you this is the worst experience I've ever had in 48 years of my whole entire life! Beware before you go there you better make sure you have perfect everything because if you even have to put 2500 down oh no, he might not want to do business with you ! Beware John the general manager of this place is a horrible a monster of a man. I'm telling you he degraded and deflated me for no reason and I just cannot believe it. I'm still in shock.! The poor guy that was selling me the car he literally stopped him from selling me the car like I can't even believe this! Matter of fact, my boyfriend was gonna apply cause he has a 725 credit score and he got mad because he didn't want to fill out the application right there. He wanted to do it online in our hotel next-door and he just went crazy, honest like I was thinking he was gonna hit me next I would love to talk to the owner of this place!

I loved them they treat you like family I got the car I wanted in 1 day and they helped me get…read moreinsurance and get ready to be on the road with my bran new car would recommend this place thanks so much to you guys for helping me with everything

Bought a car. They accepted my down payment, all docs were signed, loan was finalized. THEN it…read moreturns out the showed me the wrong car, the inspection was never done on the correct vehicle, they claim it was an accident and now the vehicle is at a mechanic awaiting inspection. My son went to pick up the vehicle and they made him wait for two hours with multiple different excuses as to why they could not deliver the vehicle. Now they will not respond, answer texts, or return my calls. Again, they have my money, all of the signed documents and the banks money. I still have no car and no response.

This was my daughter's first experience with obtaining a used car and I will admit this single mom…read morewas less than confident about doing it. We purchased a used car from QNQ and when we hit some snafus, Mirza went above and beyond the call of duty to be sure everything about the car was just right! It was as if he was our family member or a personal friend. The service that we got was top notch! I will never forget all he did to make the experience a success for my youngest.

Everything a stereotypical car dealership is. Eager to ripoff people for as much as they're worthread more

Once of the best choices I have ever made was going here. I have taken some time to write this…read morebecause I did not want to write a review that was without merit or value. In other words I truly wanted this review to be full of truth of experience and worth. Couple of things I was worried about. Buying a Car off Holt. Lets be honest there are not a lot of things that I have known that are good to buy off Holt other than street tacos. Not exactly the place I would think I would have an amazing customer service experience with great people and great product. Steve, and the Team here is what I would call Magnificent. I was not exactly what you would call an easy sale. I was also a bit strangely organized financially because of my type of business so I proved to be a bit of a challenge for them. Calm and collected they were never worried. Only me. I left this place driving an excellent car with great milage and what I would call no buyer remorse. Mostly because of the experience which I thought would or could get salted over time but it has not. There were a few issues with my purchase that involved the navigation and control module. Steve assured me he would help me take care of it and another minor issue was that the lights are so fogged up they hardly look they are on. Once I get to a place where I can drop this car off I will have it handled but either way I can say this. There is reason why this organization is 5 Stars. They do everything right. They have the cars you are looking for and more importantly the attitude needed to make a good experience. In sales its about the CAN DO attitude. I was frustrated and felt a bit hopeless and they made me feel like I mattered. Steve Knows Sales and the Finance Guy not only knew finances but also computers. It feels good to be treated with respect. This is going to be the place my entire family and friends get their cars from. Here are the reasons. GREAT PEOPLE GREAT PRICES STAND MY THEIR SALES AFTER SALES AND AFTER SALES CARE WORK WITH YOU TO MAKE WHATEVER THEY CAN HAPPEN THEY GO THE EXTRA MILE. THEY WORK WITH BAD CREDIT / ISSUES WITH CREDIT THEY WILL DO WHAT IS IN THEIR POWER TO MAKE THINGS WORK I won't share what Steve did for me as I closed the sale with him and took my new used car home but it was very kind and I think he does it for alot of people. A Little bit counts and goes a long way. I am thankful and grateful for LA COSTA Sales and look forward to more reviews and my family buys their next cars here. There is NOTHING and I do mean nothing that could have done better. Excellent work guys. Sorry for the delay but I really wanted this review to be full of truth, reflection and longevity. CONS: Holt Ave is not somewhere you want to be late at night. CONS: A Little Stuffy in the Sales Room CONS: Issues with Car / PRO - Not an issue for a team of people who want your experience to be a good one. They know what to do, how to do it and where to go if anything does come up. Used Cars are not exactly iron clad anything can happen but they seem to have most of the things you need covered or can handle any minor issues you need to take care of or the direction to point you to. 30 Years + Years of Business and Integrity and Experience makes this place a no brainer to shop for your next used car. If you are going to buy a used car and have no choice the good part is the choice of where to buy it has already been made up. Reviews like this for a car dealership like this is unheard of. Truly A Diamond in the Rough. BUY YOUR CAR here!

I have very early childhood memories of La Costa Auto Sales. My parents might have been coming…read morehere, even before I came along into this world. The 2 Lacosta brothers running this business are the most honest and trustworthy salesmen you can find in the area. They specialize in affordable used cars! Come here to buy, sell or trade! My family has been coming here since our struggling origins. When I say struggles, I mean, we were a ONE CAR household. My dad would drop my mom off at work in the mornings and either he or my aunt would pick my mom up from work. We had a humble living and even with one car, we couldn't afford anything too new. The La Costa brothers were there to provide their automotive knowledge and extremely reliable recommendations. The cars we purchased from them throughout the years had no headaches. When it was time to afford to budget a second car into our household, it was legendary. We felt extremely blessed and fulfilled to have what others would imagine to be basic necessities. La Costa Auto Sales was a major factor in making that transition possible for their reasonable rates and reliability. I will always always feel grateful that they were able to be there for us during tough times. Pass forward to the present, we are blessed to afford to buy newer cars from the Honda dealership, but that leaves us with an "old" car on hand. Honda offered quite an insulting value, and my dad immediately said No thank you! We knew selling it to La Costa Auto Sales would be an honest amount, whatever the offer would be. We saw Steve, and he did a thorough inspection and pulled up the car's official reports, and gave us his professional opinion. We knew it wouldn't be much, but we definitely trusted and appreciated any "value". That car has been good to our family for two decades, and it was really hard to let go. We trust that it will be good to its' new owner, and still keep the car in our prayers. As a family who has bought, traded and sold cars with La Costa Auto Sales for nearly three decades, I can in all honestly give them the ultimate seal of approval. When we have relatives or friends who are just starting out, need a used car for a beginning driver, or looking for a reliable used car, we would always direct them here and trust that a positive transaction would take place for both parties.