I stopped into Monaco Locks because I live up the block and am in need of a new front door lock for…read moremy home. I told the guy behind the counter I'm interested in the Yale Real Living lock with the Wi-Fi remote option. He quickly said we don't have that, and mumbled something else. When I asked him if he knew what lock I was was talking about he said yeah, we just don't carry that one. I asked him if he could get it and: Do you know how much it is installed? How long might it take to get? All questions went unanswered and he said let me take your number and I'll call you back. Two weeks later, I decided to stop back. Each time I went, the doors were locked and the hands on the plastic clock were pointed to an hour from then. Eventually I made it back there and caught him actually at work. I was The same guy told me I must've given my number to someone else, and that he didn't take it. He was wrong. It was HIM. And it was him that never called me back. At this point I feel like I feel like this guy just doesn't want my money. Then he answers the phone in the middle of our conversation and continues to stay on the phone despite the fact that I already waited about 10 minutes for the previous customer to finish and leave. Then he hangs up and asks for my number again and says let me find out what I can do. I left my number chuckling as I read the numbers aloud. That was about a month ago. He should be calling me back any day now, right? Haha DO NOT USE MONACO LOCKS.

I had an emergency where one of my locks was stuck and Monaco showed up so quickly. Any time we…read morehave needed a service, they are quick and so friendly. I really appreciate them!

Wonderful experience! Melanie went above and beyond to help me replace my door handle…read more She advised me with incredible patience regarding a unique piece I wanted to match the original. Excellent experience and highly recommend. Thank you Melanie!

This team is great. Always quick, responsive and solution oriented. Rico was so helpful in fixing…read moreour deadbolt and was able to avoid what could have been a very complicated (and expensive) lock replacement!

Very helpful and knowledgeable I needed a special key made…read moreand they put me in the right direction

today I went to just get two keys copied and not only did I get my copies at a great rate but the…read morevast variety of customization was amazing. I was so shocked because these were better than the ones I had gotten at Home Depot, and Dave was so sweet he allowed me to take my time and he made great conversation. honestly if your looking for a locksmith Dave is your guy, i definitely recommend. thanks again Dave !

Total scam. Price was $515 to get into my place at 3 am. They would not disclose price beforehand…read moreeither, only a "service fee"

$225 for a quick 5min job is ridiculous in my opinion. Only one easy door lock was required and…read moreafter a few air pumps he got it open... Two stars for coming withing 30min and actually getting the job done. But $225 for 5min is kinda crazy. If you disagree, feel free to call them

A few years ago(?) Mr. V's technician was prompt, explained his solution, I had several locks…read morechanged and keys made for front door, gate to backyard and basement, I wanted ONE key to open all. I plan to hire them again Nov.2025) to install new locks on steel door

Talk a place that has the answers to all your key/lock questions. This place looks very unassuming…read morefrom the street and does not show up on Google Maps, but that just makes it even more of a hidden gem. I went in with several weird-shaped keys (mail, deadbolt, padlock, Master building key...) and Veniero didn't even blink. The whole process took only a few minutes and (who I assume to be the owner) couldn't have been friendlier. If you're in JC, there's absolutely no reason to go anywhere else.

Has Schlage blanks no one else had, KeyMe machine produced junk. Used them 3-4 times never had an…read moreissue. Copied my mailbox key as well with hard to find small blanks.

Terrible experience. Corrupt and dishonest locksmith. Gave copies of my house keys to strangers…read moreso now I have intruders breaking into my home all the time. A real nightmare.

I asked for a quote to program a key fob- they quoted $278. An alternative locksmith actually came…read moreto my location in 45 minutes, cut the key and programmed the fob for$140.

Excellent Prompt professional convenient supporting local family businesses is a great idearead more

I am extremely pleased with the service I received from this business. The technician arrived on…read moretime and did a great job for a decent price. Highly recommend!

This company is so efficient and professional! I just moved…read moreinto my apt after an expensive house renovation and my shady contractor still had my key! I called avner up and he was able to be at my apt 20 minutes later accommodating and change my Locks and fixed my dead bolt (that apparently my brother didn't install properly,what can I say he's not very handy but at list he tried) Avner did everything in no time while was working on the other door that was giving him hard a time He made 6 copy's right on the spot after rekeying all the locks to be able to work with only one key instead of having multiple keys which was a big plus I got a nice discount without even asking or anything that was very nice of them I will be able to sleep tight tonight! And I would definitely recommend to anyone I can and specially to family and friends and I hire them again for all my locksmith needs.