NY Sound & Audio is Highly Recommended!!!!…read more UPDATE....... So I put the past and misunderstandings behind me and went back to NY Sound & Audio and they made things right. They welcomed me back with open arms and gave me the royal treatment. Anyways, They replaced a my blown subwoofer along with a cable head connection thingy and installed it at a reasonable price and in such a short time. I must be honest, I've always loved the quality sound they initially gave me and now it sounds even better!!!' I'm so happy we were able to mend things because I really love this place and they're like family to me Thank you for the excellent service!

Battery bought brand new for my 2007 BMW which came with 2 year warranty. 2 months after bought,…read moreparked on street for a few days and when came back battery was completely dead and took 20 minutes for a jump from other vehicle. Not only did this place I had to bring the car in for them to do anything. So I did, and just to discover I had to contact manufacturer for any help. I wouldn't recommend an oil change from this place. Very unfriendly and unpleasant staff as well

My friend got her 2011 pathfinder she got fog lights led bar with a new radio and upgrade speakers…read morevery loud speakers with good bass car play everything they legit shoutout! To dean and Dave for getting us out

I couldn't be happier with the work Patrick and the team at PNA did on my 2025 Toyota RAV4…read more From the beginning, Patrick took the time to explain every step of the installation and made recommendations based on sound quality instead of simply trying to sell me more equipment. His attention to detail and professionalism were outstanding. My system includes an ARC Audio X2 800.8 DSP/amplifier, JL Audio speakers, Infinity speakers, Beyma A-pillar tweeters, a Rockford Fosgate subwoofer, and sound deadening. The installation is exceptionally clean, everything works perfectly, and it looks completely factory. The biggest difference came from Patrick's DSP tuning. He transformed the system into something I honestly didn't think was possible in a RAV4. The soundstage is wide, the vocals are perfectly centered, the bass is tight and controlled, and every instrument is incredibly clear. The music is balanced, detailed, and enjoyable at any volume. Before the tuning I liked my system, but after Patrick finished, it became a completely different experience. I would rate the sound quality a 9.5 out of 10, and it now has the refined, premium sound I was hoping to achieve. If you're looking for a shop that truly understands car audio, DSP tuning, and high-quality installations, I highly recommend PNA. Patrick's knowledge, craftsmanship, and passion for great sound really show in his work. Thank you for exceeding my expectations!

For once, an automotive shop that provides not only great service, but gives you the feeling that…read moreyou didn't get ripped off after you brought your car in for any type of service! Recently, I brought my SUV into the IDFR shop in Woodside to have a rear bumper guard installed. First, I called them up after seeing them listed as a retailer of the Broadfeet rear bumper guard. I spoke to Melissa, who let me know if they had it in stock and, if they didn't, would order it for me. She called me back about 15 minutes later and informed me that they had it for my vehicle make/model/year and that I could bring in my SUV the next day for installation. She gave me a price quote and also a timeframe of how long it would take. In case I arrived too late, she asked if I could contact them to let them know so that I could come in the following day. The very next day though, I arrived on time 2 hours before they closed and drove my SUV into their small garage. Their main mechanic was working on 2 other vehicles when we arrived, so I had to wait a little while for my installation to start. At the end of the day, it didn't take long for them to install the rear bumper guard (approximately 3- minutes) and they did a fantastic job installing it onto the back of my SUV. When it was all done, it was exactly as I had envisioned it would look and I paid exactly what they quoted me over the phone, which by all means was less than what I anticipated, based on what I had seen online. At first, the guard was a bit off and not straight, but the manager, Edward, came out and fixed it quickly for us. Edward and Melissa were as nice as can be and honest too, which goes a LONGGGG way in building trust for automobile repairs. If I need any additional work on my vehicle, such as camera installation or bumper protection, or if anyone else I know needs that type of work done, I will definitely be considering/recommending the IDFR Woodside shop first!

I brought my car here in January 2022 to see how best to fix my center console which had the…read morecigarette lighter pushed down into the front of the console by a valet. Omar came in with the console and the guy said it would be $60 to hot glue it. This is literally a 10 min job. And $60 is a lot. But they gave me the price after having the console apart. I would up giving omar and his assistant $6 tip as I wanted them to do a good job. I thought they did an ok job until a few days later, I noticed that the middle of the console was not fitting right and that the cover for the emergency brake was sagging down. It turned out that when they removed the console (rather roughly) that Omar or his assistant broke parts of the console that were fine when I brought them in. When Omar showed me a cover plate, he showed me a hairline crack, and told me that, "You must have broken it when you tried to fix it." That was nonsense. I didn't want to cause a scene over a hairline crack but I had no such crack when I brought them the car. Turns out he caused way more than a hairline crack. As you can see from the photos a big chunk even of the main console itself was actually broken by him just below the hairline crack - and that chunk was now missing. Look at the hot glue etc. These parts were all fine before they manhandled it. I've had this car since new and they man handled the console and did more damage than they fixed. I contacted melissa once I saw that it was all not fitting together right and that the emergency brake cover was falling apart and she assured me they would make it right. That was in January 2022, 4 months ago. She promised me my $66 total would be returned and she would pay for the console parts to be replaced and repaired, even somewhere else if I chose to take it somewhere else. Sounded great to me. A shop that would do the right thing. I sent a list of parts with a hope that they would try to find them and to fix it. No word back. Some of these parts are available new and some are certainly available on eBay. Not one of the various (3) emails I've sent since I spoke with melissa (recently even just wanting the $66 back) went answered. Total ghost from her. Emails to her: Jan 19, April 20, may 27 11am. Nothing back. Like I said they did more harm than good and they didn't tell me the truth that they damaged the middle area of the console. You can see where they hot glued areas that had nothing to do with the 12v port in the front of the console. My point here is that omar and his assistant were not honest that they did this and would need to repair it; and that when it was brought to her attention, melissa promised to do something to remedy the situation and then chose to do nothing. They manhandled my car, pretended like a small issue was pre-existing (which it was not), and somehow omar assumed I would not see the missing chunk of plastic? That's kind of playing the customer for a fool. They did not bother to make it right. I would not use this place because they don't stand behind their work. If something goes wrong with your car, I wouldn't expect them to be honorable and tell you about it. You can probably assume they will hide it and will not reply. I went here because of the good Yelp Reviews but had a totally different experience. I have other photos but this should give you an idea of the force that had to be applied to the console to get it to break like that.

I can't recommend Lou at Good Guys enough. My 2007 Acura RL had an overheating problem that turned…read moreinto a months-long headache -- the cooling fans wouldn't come on, and chasing it took me through three fan control modules and a second shop that eventually threw up its hands and said the wiring harness was bad and unfixable. Luis didn't guess. He traced the whole circuit and found what everyone else missed: the actual fault was in the power going to the module -- an amperage issue at a fuse on the battery, not the module or the fan wiring at all. He rerouted the feed to another battery post and the car has run perfectly ever since. Car has been running perfectly in traffic, no overheating, fans kicking on and off right on cue. Luis took the time to analyze and solve the problem that had beaten everyone before him. He charged a fair price, and explained exactly what he found. He's very confident in his craft and personable. If your problem is electrical, don't waste time and money elsewhere -- start here.

6 Stars! Luis and good guys are the best in the biz!!! Thank you for the total pro installation of…read morethe new touch screen and backup camera...

It's hard to come across an honest auto shop. This man is…read morean absolute gentleman! My mother bought a used truck that had an older alarm system installed already, but it wasn't working and didn't have a remote. She brought it here and he was able to calibrate everything to work with one of his remotes and it was dirt cheap. He could have easily told her she needed a new system. I recommend this guy to anyone who needs an alarm system or similar work done. !

This was not only a Great Company....But I was stalled with my car ....And everyone was telling me…read moreI needed to get a New starter and Miraculously a call from Will of Stereo Upgrade and I was on my way....That the Quality Of Power! Above All The Rest!!!!!!! Going beyond the call of Duty!! Thanks you Will... You continually show Your Craft "Your The Bestest" Your Client Perrrita November 2018

If you value your vehicle, please don't bring it here. I've had three different cars worked on…read morehere, two of which have come back upwards of 10 times in the past three months. One of which was brand new off the dealer lot. Head-unit screens turning on and off, sound cutting in and out, incessant hissing, broken and damaged interior pieces, bent door clips, uninsulated wires left touching bare metal. You name an issue they caused it. This shop to put it politely has an elementary school level understanding of physics, the concept of Ohm's law is lost on the two individuals who work here. I will not claim to be an expert on these topics but the people who are working on the complicated the electrical systems of modern vehicles should be and I'm telling you these guys aren't it. For example, everybody from DIYer to professional mechanic knows you should remove the NEGATIVE battery terminal first before performing electrical work to avoid damage to the sensitive computer controlled electronics in a vehicle. These lovely gentlemen A. Don't do that and B. If they do disconnect your battery out of necessity to install an amplifier, they remove the positive terminal only, risking short circuiting your entire vehicle. The amount of uninsulated connections was appalling, wires with no insulation left dangling just asking to touch bare metal and potentially damage the vehicle. On an amusing note, their use of car audio jargon is just a poor attempt to confuse and mislead you in to buying more upgrades or services from them. Don't fall for it, they don't know what half the words that come out of their mouth mean. The owner referred to the amplifier turning on and off causing the sound to cut as clipping when that's simply not what clipping is. There are countless examples of this nonsense that I've observed over the past three months, please don't fall for it like I did, save your money go else where, or hey use it an excuse to learn a new skill. An amateur can do a better job than these guys. They'll upsell you or deny every issue they cause: Hissing? At first "oh that's normal" and then "oh you need a new head unit" Steering controls not working? a new module Amplifier turning off randomly? You need a new amp and wiring Broken plastic? "It happens your just obsessive" The funniest proposed solution has to have been using an official apple charging cable as if that was going to solve the kindergartener level internal wiring job done to my poor cars. I'm sure the owner will reply to this with the a high school flunky level to attempt to discredit my character and claims but I welcome it, I've included pictures of some not all of the disastrous things they did to my car. You can judge for yourself who's right. I'm normally understanding when it comes to professional work not turning out the way it should as I realize it can be complicated but this is over the line. I'm waiting patiently for the "well you had these issues with one car before us", a boldfaced lie, my head unit rebooted once or twice in the year I've owned it before bring it to this place and the other car was brand new with less than 500 miles on it. In our final interaction, he told me I was obsessing over small details and kicked me out of the shop saying "your done" like I was a child he was reprimanding. I don't think wanting your sound system to work 100% of the time and not wanting your interior damaged with super glue, adhesive, wire strands and broken plastic is obsessive and I think most people would agree. Learn from my mistakes, and spend your money elsewhere.

I bought the Pioneer DMH-WT7600NEX from a reputable online seller, along with the necessary cables…read moreand harnesses (you have to do your research) to have an installer set it up for me. Looking on the web, I found these guys and gave them a call. From the moment I spoke with Adam, I knew I had made the right decision. He was polite, professional, and spoke in that way where you know he was listening to what you needed. On the phone, he quoted me a fair price for the install. By fair, I mean a price that is balanced between making sure you aren't being ripped off, but also a price that reflects the quality of the work you expect to have. Plot twist: this Pioneer unit was to replace a seriously-aged Kenwood aftermarket unit in my car that was installed by my vehicle's previous owner. To my surprise, Adam accommodated me for a same-day installation. Your mileage will always vary. I must have called at a good time. I had a consultation with Adam when I arrived. He asked me some questions about my vehicle, and the Pioneer unit I purchased. He was satisfied to know I had done my research and bought the right cables and wiring. He even saved me some money with a cable or two that I ultimately didn't need! Through my observations, it was clear that Adam and his installer have a great partnership. It took them about 2-3 hours for the installation, which I thought was fair. I didn't mind any added time because they accommodated me on the same day, and I felt that any time needed was fine as long as the work was quality. When it was time to pick up my vehicle, Adam took me on a small tour of the unit. He knows his stuff! He watched as I set up wireless CarPlay, chose a good radio station or two, and let me sit in my car and fiddle with the new controls until I felt totally satisfied with the job. I would highly recommend this team, for their fair prices, attention to detail, quality work, and high-quality customer interaction. Kudos!

The Best quality, They have everything , I love this Place . Won't go anywhere else .read more

Solid store , been around for a long time. Tammy was very informative, and very knowledgeable…read moreabout her merch. Price was as quoted for an alarm, no surprises. Genuine small biz people should support. Yes you can buy ebay but after that your on your own. Honestly I dont think you saving much besides getting a headache trying to figure instructions. But thats my 2cents.

I had a really good experience with these guys, they installed an aftermarket Apple CarPlay…read moreinterface in my 2010 Infiniti and did a great job. Mohammed was really helpful with choosing the right interface for my car, installation went fine and now I have Apple CarPlay in a 15-year-old car!

Took my car to this shop, agreed to have four speakers with amp installed…read more It was pass the time it was supposed to be done so I called and was told it'd be ready in 20 minutes then was called back and said it'll be ready in about an hour and a half his tech wasn't finished and he had to look for parts Once I got to the shop, there was a fire a few blocks away, although you couldn't see where, you could smell the smoke so then the guy use the smell of the smoke as to why it was taking longer. This is two different reasons he's giving me Once I received the car he says... It's louder right? I say... Yes it's definitely louder. (that doesn't necessarily mean that it sounds good). He says if there are any issues/problems to come back there's a warranty I leave almost immediately because I had other things to attend to. At the very next light I navigated to my EQ and noticed all of my sliders were raised about 80% it wasn't a uniform/straight across but there also was no tuning method of any kind applied either. The very next morning I noticed a pretty audible hiss coming from the back right speaker I already planned on stopping by to ask about the eq sliders being raised in that fashion but now I made sure I went there in the am when they opened. I arrived and let them know the issue. At this point the original sales guy I was dealing with the day before wasn't at the store yet also the hiss from my back speakers is more like a buzzing sound now. The tech that worked on my car was there and also was the one who initially worked on the car this day. He ended up signaling that he was done and the guy at the register told me to check it out. Once I checked I noticed the buzzing was still there (no difference at all). No real action was taken until the original guy I was dealing with the day before arrived. At this point a different tech is tending to the car. He finishes and tells me to check it out. Once I check it out I noticed the pretty audible hiss is back but now it's in the front passenger side speaker. The tech goes back in comes back out and says... Drive around the block and see if you still hear it. So that's what I did. Guess what? The hiss is completely gone but the audio sounds really weird and has virtually no bass at all. So I let the tech know and he began adjusting the levels on the amp. This is where things go from bad to worse. The tech was not getting the levels right and the original sales guy I was dealing with also began adjusting the levels and it just wasn't sounding good at all. At this point it's approaching 1:30pm and I've been there since opening at 10am. I leave, return an hour later and another round of adjustments and tuning commences. To no avail. The guy I was dealing with (amongst other things) kept repeating you had 25 watt factory and I put 100 W in. You had 25 W factory speakers and I putt 100 W speakers in. This is something he kept unnecessarily repeating earlier as well. That's weird, why is he trying to convince me of something that I'm not questioning. I returned the following day (which would be day number three) and let them know they had to fix the tuning to where it's palatable or put factory speakers back. At one point during our back and forth he points to the no refund or exchange sign then almost immediately says that he would refund me, but then charge me for reinstalling the factories. He then refused to further service me and told me that I had to come back Thursday claiming to be too busy until then. I bought it on Thursday came back Friday came back again Saturday and he says I can't come back until the following Thursday. I immediately go to another audio shop. The passenger door was inspected and the first thing pointed out was that there was no cover on the speakers also because it had rained recently the speaker somehow got wet The last but the most important thing is the speakers were 35 W that peak at 100. They're not 100 W the way this guy was repeatedly emphasizing and trying to convince me of... What a surprise!

I had a stereo installed , very happy with the work, we were chatting and I told him about an issue…read moreI am having with my brakes light staying on when the car is off, I took it to three different shops they checked the usual issues like the switch the harness and couldn't solve the problem. In less than 15 mins Kumar fixed the problem saving me a ton of frustration of having to disconnect the battery when parked. I was so happy after that. Been knowing infinity auto almost from inception, strongly recommend his professional service.

Come on down to Infiniti Auto Sound and Security! You'll be amazed at the variety of audio…read moreequipment they carry and the custom work they do too! Very friendly atmosphere and the quality of work is amazing. Highly recommend.