First off don't advertise something then not stand behind it.... Started my car this AM for work…read moreand it locked its self... scrambled to find a locksmith and according to google these people had 4.5 stars....... Seeings how it was 5:30am I was searching for a 24 hour lock smith... Called 3 times. No answer...

I'm calling my attorney on these people!…read more The order was to change the handlock and have it keyed to the top deadbolt. I paid $95.00 for these people to put on a new handlock, which is a different color than the deadbolt and it was not keyed to the top lock as requested. After speaking to "Chris" about this issue, wrong color and not re-keyed, I was told that no service charge would be required, but a charge for the re-key. I told him about the different color as well. We were told that "something" had to be ordered. No reason why a real "locksmith", let alone a half intelligent person would even put on a different color handlock! After several weeks, no call returned to me as they said they would. Then I spoke with some David person who claims I did not request what was stated above. He said he has the phone recording... Now, the charge would be another $95. Bull crap to that! They are refusing to take care of their mistakes and got nasty with me! So be it.......

SwiftKey ( Nick) responded in 10min to an inquiry that we had to have a new keyless entry…read moreinstalled. Of course, we picked up the new lock, and we picked up the wrong one.. But .. Nick saved the day, returned and changed out the incorrect device, picked up the new one, and had it installed in no time! I could not have been more pleased with his expertise and knowledge. So Appreciate all you have done to make this a great experience.

Great people and unbeatable service. I called them late on a Friday and they were at my house in…read moreless than two hours. I will not use use anyone else.

I had several locks that didn't work properly and two doors that could be pushed open even when in…read morethe locked position. I called Southeast Locksmith to see if they could handle the problem. Elinor said they could and I ordered new locksets. After I received them, Luke showed up to install them and repair my doors. He went far and above the typical service call by advising I first check to be sure all spare keys worked in the lock. He actually went to retrieve one of the keys for me and discovered it did not work in all the new locks. Luke then re-keyed all the locks to a new factory master to be sure I did not get locked out. Thank you Elinor and Luke. I am a commercial property manager and know when I have received excellent service! I would certainly recommend this small business for any lock needs.

He was fast to get to my location, very professional, quick to get door unlocked, and very…read morereasonablely priced.

Absolutely excellent customer service! Representative all my many many questions courteously and…read morepatiently over the phone. Quick schedule appointment for same day because I've had a flight to catch. The technician showed up on time and was very friendly and explained me what and how he'll get the job done. I wanted to change the house locks to the same key and add another high security code lock on my front door, he did a fresh installation on the front door and add a Schlage high security lock on it then he changed all others to the same key. I'm very thankful to Tick Tock Key & Lock to help me with bad situation on very short notice and I'll recommend them to anyone who need a locksmith service in Charlotte NC and surrounding area!!

Very prompt response time, less than 10m. Evan called and said that he would be able to provide…read moreservice in 20m, he was actually here sooner. He arrived with his mask and was ready to get down to business. He explained everything very thoroughly. Hope I never am locked out again but if i am ...you have a customer for life. Thank you!

Eugene is terrific. Professional, capable, courteous. I recommend his company 100%…read more Put 24hr Locksmith into your Contacts/Relationship database!

I had an excellent experience with 24hr Discount Locksmith…read more After being locked out, I contacted the owner, and he came out the same day within 2 hours. He was extremely professional and had me back inside my house within 5 minutes. What really sets this company apart is its advanced technology. I have a Kwikset Smart Halo system (Gen 5) lock, and every other locksmith I called wanted to drill the lock because these smart locks are extremely difficult--if not impossible--to pick. Fortunately, this locksmith had the LockTech Kwikset SmartKey GEN 5 Decoder/Digital Scope, which allowed for clean, non-destructive entry. The pricing was fair at $145 total, especially considering the specialized equipment and fast response time. The replacement smart lock would have been over $200 alone! Before leaving, he also made sure I could use my Kwikset smart key re-key system, so my existing keys continued to work--something I really appreciated. I must have called 25 locksmiths before finding this company, and none of them had the proper tools for these newer smart locks. I highly recommend 24hr Discount Locksmith. Also, check their website--you can get 10% off as a first-time customer. 5 Stars!

Good company. I locked myself out of my car and was running…read morelate already for my nieces birthday. This was the third locksmith I had to call and these guys me back in my car and on my way in under an hour and didn't try to rip me off. Hopefully I won't need that service anytime soon But if I do, I know who to call

Like an idiot, I locked my dumb ass out of my house with my keys, phones, and dogs inside. Late on…read morea Sunday night, no less. I called CLM Locksmith around 11PM and someone was there in 10 minutes. 5 minutes later, the door was open. This was a lifesaver...and I was shocked at the price. I was preparing to pay triple what I was charged! Since I'm a dumbass and will no doubt lock myself out again, I will keep CLM's number handy and use them again. Thank you so much!

Robert was at my house in 30min when I called about a lock I lost the key for. He fixed it super…read morefast and left me with two shiny new keys. I'll definitely be using him again because unfortunately these things happen more often than I'd like

I would definitely recommend CLT Locksmith! I called Robert to re-key three locks at work. He…read moreshowed up when he said would and he did a great job.

Tracy has been very helpful and patient in handling the ordering and installation of locks and a…read morenew fire-rated door. Knowing nothing about doors and locks and fire-ratings made for a steep learning curve for me, but Tracy and everyone at Eastway has been deeply helpful during a distressing time given the duress and urgency of my project. Thank you so much!

Thought I had a lock out, but was just a jammed door. Tech was out within 1 hour of my call, was…read morecourteous, professional and since we truly were missing the key the tech rekeyed our storage building to prevent future issues.