Lost the keys to the vehicle. There are two keys, one to open door and one to start the car (key to start car is programmed). Called someone to open door so I could get the registration and go to Honda to see if they can make a key. Went to Honda Indian Trail, they couldn't do it because they need the physical car there. They gave me this gentlemen number. Called and explained in situation. He was confused about what I wanted, which I explained to him, I don't need the car opened, I want a key to start the car. He used "this is the part you need to listen to me, because you're not" condescending. Then he used "I'm fixing to bail on this". Assumption, I was trying somehow to scam him. Lost my business right there. Don't use these tones when you're trying to figure out a solution. read more