They work with their customers for the best deal to meet their needs as much as possible. They…read morealso may not be able to prepaid issues immediately, but I had an issue regarding radio and happened to be a block away and had me come in to see what codes pulled up and set me up a maintainence appointment. Kudos for their customer service. This is second vehicle I've purchased with S&K. Thank you S&K Carmen Bishop

Just purchased a Buick from them recently. Victoria S. And the whole staff were friendly,…read morecourteous and helpful. She was great at explaining all the features and setting everything up for me and made the buying process effortless. Thank you! This dealership, by far, is the best one here in Springfield.

They have had my car for two weeks. It's a Toyota 4Runner. The first week they were getting parts…read morein. The issue was an oil leak problem. Told me they would start working on it Friday of the first week. Told me it would be done Monday. Monday came and went. Then they said Wednesday....now it's Thursday and I've still not heard.

Joshua was very gracious, while waiting on financing approval he brought me several cups of coffee…read more we chatted a lot about or lives. He was very confident, loves cars & has been doing this a good long while, but is new to Green & he loves working there. You could feel a positive vibe there. people working there seem to truly like their jobs & have respect, & fun with each other. I was very pleased with my experience & I love my Camry. Thank you Joshua, keep ringing that bell. Angela A. Springfield

I live in MN and found a rare car that I wanted at Automall of Springfield. I spoke with a sales…read moreguy on the phone for a week or so and based on his evaluation of the car I purchased it as he said it is in great shape and needs NOTHING. I asked to have them take it to a lexus dealership for them to do an inspection on (at my cost) and they refused. The car is a manual and I asked if the clutch was good and they replied it was. It actually was NOT and so bad that the flywheel had to be re-surfaced as well ($2K). it could have been worse as if the flywheel was bad it was $2400 for the flywheel part itself. I called me sales guy and wanted to know if they would help me out as they said the clutch was fine. He forwarded the concern to his manager Ray and that is were the story ends as Ray has NEVER called me back - 3 Voicemails and multiple text messages and not one call back. I think that tells the story of this dealership as they don't stand behind the product - they claim it was good and it was not so too bad too sad I guess. Well live and learn - I would never purchase from them again. UPDATE After not gIving up I got a hold of ray and asked him to help me with the $2K bill as I am sure they knew the clutch needed replacement. He agreed to $500 which was better then nothing. I would jussi make sure you do your due diligence and have a mechanic check it out.

I bought a car from here about a month ago and worked with Keith, he was nice and helped me get…read moreinto a car I really liked. I'd like to give this place 5 stars but he promised me would get me a spare tire and a tire kit. After a little over a month it seems I may have been lied to because now after a little over a month I haven't heard any word about the tire or the tire kit. Very disappointed, if you go in there don't expect the dealer to get you what they promise I guess. Also I'm a veteran and needed my veteran plates transferred but he wasn't able to may that happen and I ended up paying for a new set of plates. They couldn't even spray the dirt off the car even after I asked them specifically to do so. Overall good place with a good selection of cars but not seeming like their word means much to them.

I'm Hans and I'm Franz. And we just want to...pump...(clap)...you up! Yeah, it's the early 90's…read moreagain in fashion and beauty, so I couldn't help myself. If you don't know Hans and Franz, "here me now and and believe this later" 'cause I know you've opened another tab to Google it. Don't google, go to Youtube for the full effect. Okay, Hans and Franz are gonna get to the point. After all, they are cousins with Arnold Schwarzenegger so they aren't afraid to name drop (remember, this is before he was the governor and just a body builder/kindergarten cop). Okay, now let's get to it since we didn't in the prior two paragraphs and if you're still reading then clearly you want to know. These guys are wonderful. I purchased a Volvo from another dealer and they send me here to have it checked out. Both times, the staff has been friendly and the utmost professional. Trust me, I tried to drop in a goofy joke here and there for my own entertainment and they did not take the bait! However, " here me now and and believe this later" 'cause they could be laughing in their head. Moving along, the waiting area is super nice. You got your wifi, your multiple work areas (couch, chair, table, counter), your complimentary treats, water, and Starbucks coffee dispenser with the option to have coffee, hot chocolate or a latte. Plus, you're surrounded with super nice, posh vehicles to check out. The only thing I would change is the music. It's this odd music that I believe was called elevator music. Personally, it reminds me of finding the elevator in a department store, maybe Sears or JC Penny. Either way, you pop in and that terrible music is playing and is smells like pee. Look down and there definitely has been pee in the elevator. Why? It's the only way to get to the other hidden destination...the bathroom! Listen, if I'm going to date myself we are blasting into the heart of the 1990's. Let me make it clear, it does not smell like pee at the dealership! I just really like non sequiturs and ripping myself up when I read this out loud to my hubs. Moving along and back to pumping them (clap) up. I found that they troubleshoot the way you wish everyone would. What makes the most sense? How can we address the challenge and not overcharge? You read that right, not overcharge. I mean, at this point it wasn't even me fitting the bill but the dealer I purchased the car from. That says a lot to me. The staff is efficient and they are great at giving updates to you. I was even told that I could come back and ask questions if I had any about how to operate my new Volvo. If you didn't know, it's straight up luxury. Which equals a lot of bells and whistles. I'm all about ringing bells and blowing whistles, so it doesn't intimidate me; just may need some help here and there. So basically I'm going to go in and throw down some line from Kindergarten Cop. Maybe I'll lead with, "I'm going to ask a bunch of questions, and I want to have them answered immediately." Just kidding! Oh, they wash my car and vacuum it every single time I come. Also, they pull it up for me in this covered area so I don't have to be bothered with the elements outside. I'm probably going to recommend others to buy their cars directly from here.

I brought my bmw 750xi in dec 1 2025 after having power steering issues! They quoted me it would…read morecost $8400 to fix! I had the car towed to Eurosport in Springfield ! Eric fixed the issue for $326 dollars! it was a simple switch assembly! They are so dishonest at Isringhausen BMW! Caveat Emptor

They made it better and took the price off . I complained on the warranty. Atleaste they made it…read moreright

My car broke down with the common 6.2L engine issue that is all over the net right now. I was on a…read moreroad trip, so I couldn't take it to my normal dealer. I called and they immediately told me that I should take it to Friendly Chevrolet instead, and that they were the best. I don't know what's up with the Yelp ratings, but, all of the dealership sites give Friendly top marks, and rightfully so. I was helped by Randy in the service department who stayed on top of my repair from start to finish, bending over backward to make sure everything was done correctly.

DO NOT GO HERE. Thieves and liars! Check engine light was reset prior to sale and issues were not…read moredisclosed. Owner and staff ignore any request for resolution and are extremely unprofessional. Was told, "we cant just shit out a mechanic".

My kids helped purchase their first car April 26. The car dealer was informed the car was being…read morepurchased for two 16 year olds and that they were putting their money they earned and saved towards this purchase. The day after we bought it the check engine light came on. Took the car to O Reilly to get the code read. The car dealer was informed the next day and assured my ex husband that they would order the part. Never heard from them again. This past Friday (May 30), the car started sounding terrible. The car was taken for an oil change, the oil was old and had metal shavings in it. Again called the dealer and got several stories. The "partner" bought the car and it was his fault. Then since we were past the 30 day warranty we would need to pay out of pocket for a new motor. Then we were basically told our kids drove it too rough. We have Life360 and get driving reports that show the speed driven, rapid acceleration and hard braking. Basically two teenagers were taken advantage of, and then blamed for a car becoming undrivable within 34 days of purchase which is disgusting behavior. If we want to pay more out of pocket to get a new engine we were told we could do that. I do not trust this dealership to fix this car. My ex husband offered to sell the car back to them (at a big loss to my kids), but the dealer doesn't do that, likely because it's junk.The car dealer gave my ex husband the runaround and several excuses. This is a good lesson to have a car checked out by a mechanic and my kids now know that car dealers can be very untrustworthy. A five thousand dollar lesson learned, and now we have a piece of junk car to dispose of. Believe the negative online reviews, the people we dealt with after the sale were definitely not the people who sold the car.

I live in Tampa, FL, and grew up in Central Illinois. My mom still lives in the area, and her 92…read moreHonda was ready to be put to pasture. Worried that she would have a hard time finding a quality car at a fair price, I called Joel and we worked out an excellent deal for a 2011 Honda with low miles. He personally went through the car and ensured it had everything it needed, including new tires, pads and rotors, oil change and wipers before it went on the road. I've bought more than 20 cars in the last 25 years, and this was the easiest transaction I've ever experienced- and I never even saw the car. Honest dealership, quality selection, excellent pricing. Do not hesitate to go to Laketown Automotive if you are considering a quality pre-owned car.

They have the worst service department I've ever been to. No one knew what they were doing,…read morecouldn't get any answers and couldn't even tell who was in charge or could help us. We had a recall on a part and after 5 hours of sitting there they said it still wasn't fixed. We live out of town and they wanted us to come back the next day and we couldn't. They didn't have a rental car and did not know if we would be charged for the mistake they made or not. I would never buy a car from them. Worst service ever!

Visited Green Audi because my 2020 Audi SQ5 was low on oil and the dashboard light came on and…read moreneedless to say they went above and beyond to take care of me. I will start by saying I was a little lost upon arrival as I went to the Audi sign but that's just the sales department. You enter the service department through the Toyota dealership. Upon arrival I was promptly greeted and met Emma. I informed her of my concern and not having an appointment and she sad no issues we'll take care of everything and invite me into the waiting room. The waiting room is large, has coffee, water, pop/soda, and popcorn. They also have desk like setups to work too. This service center is amazing and took great care of me on whelm. Definitely go here for service and work with Emma.

I am a retired car dealer who thoroughly understands the business and I rate Smokey Jennings…read moreChevrolet in the top 10 in central Illinois may be in the top two Roger is a wonderful guy and even though my families in the business I would buy a car from Roger because he's honest kind and he helps with public and charitable causes. I gave Roger Jenn and Smokey J Chevrolet a golden egg

Smoky Jennings was great! Good service and they turned a oil change in less than 15 minutes. I was…read morevery happy, thank you guys for great service!

I was in a wreck and they found me a replacement car just like the one that was totally in just a…read morecouple of days.Shout out to Adam Rose.

I brought in my Subaru in January when my lease was up. It was a very quick and painless process. I…read moregot a check for $2,000. Much better than trading it in for something else. That check was for a down payment on a new car. I wish I remembered the guy's name who helped me. He was very nice and helpful. I recommend these guys.