Hello everyone. Wanna share my experience. Very professional workers, do perfect work. Really good price, I got full car tint and sub with amp read more

I've visited the 915 Broadway Car Audio One location on two separate occasions. On the first occasion, I had a very negative experience where the employees that I was working with were giving me different prices than I was previously quoted when discussing pricing over Facebook Marketplace prior to coming into the store. I felt deceived, misled, and was extremely dissatisfied with my experience at this store. Upon leaving a negative review, the general manager of this location, Talab M. personally reached out to me to try to change my negative impression of this location. Over an online discussion, we were able to verbally come to terms and an agreement which would bring back my business to this store as I had already begun shopping around to other businesses. I could tell by how he spoke to me and by his actions that customer service and customer experience was a major priority of his which is one of the biggest factors to me giving this location a second chance. When we finally met in person, he was straight to the point and we were able to quickly get started on the installation of a new Apple CarPlay stereo system and a back-up camera. While the car was getting serviced, we had a face-to-face conversation where I was able to explain where the disconnect between expectation and experience was and why I felt feelings of deception, disappointment, and frustration. Overall, the installation took about 2 hours. 45 minutes of which were waiting for the engineer to complete his previous task and an hour and 15 minutes of which included the careful and detailed installation of my stereo. Hermis, the engineer, took time to assess my car and pointed out parts that were already damaged to me and the owner Talab was kind enough to recommend places to order replacement parts for and even offered to invite me back to have his employees help me install the replacement parts for free. Hermis also took his time setting up the wiring which was very intricate and also neatly threaded through my car's frame and through narrow places like the trunk's hinges to give a clean and neat appearance. He also went out of his way to directly wire the stereo to the fuse box rather than normally through the rear headlights which allowed for more flexible functionality which was an "above-and-beyond" detail that was not needed but was noticed and appreciated. I had also communicated to Talab that I had just gotten a new license plate frame for a special occasion and would prefer a back-up camera which wouldn't obscure part of the frame. He explained to me that based on my car's anatomy, I was only able to utilize one specific back-up camera which would partially obscure the frame, but he also made the effort to communicate my request to the engineer who ultimately installed the the camera in the least obstructive way possible which was very much appreciated. Ultimately, I was extremely pleased with the service I had received not regarding the installation of my car but also the customer service presented by the staff. They made it clear my negative experience was an anomaly and that their standard is to ensure customers are pleased when they leave. This is a location I would be happy to return to for other work on my car and would definitely recommend to family and friends. read more

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Car audio one 915 Broadway Best audio shop in town greatest service professionals jop read more

Car Audio One - Auto Parts & Supplies Near Me - Chula Vista, California

Great service . Got my car done fast and system sounds amazing. Highly recommend .. ask for John you can't go wrong .

I was very satisfied with the costumer service. By John he helped me clear any questions and con I had going in basically blind not know what I needed but I just wanted to add Apple CarPlay to my car and he informed what type of system my car needed to avoid more problems in the future I really appreciate his honesty definitely looking forward to coming back for most business. read more

I bought a 2008 E92 BMW M3, 50,000 miles, Mint Condition, absolutely nothing had been tampered with whatsoever, &' the previous owner has kept it garaged. I had it transported from Texas, &' noticed the sound quality was horrible (Focus was on performance not sound quality) so I decided to look around to get my sound system upgraded. I came across Car Audio One, &' once I got there I was immediately helped &' reviewed my options to which they recommended I finance through, "American First Finance." Which by the way, is currently going through a class action lawsuit for robbing thousands of Americans with their hidden interest fees, &' insane APR of over 150%. Adam insisted that my vehicle would be ready in 2-3 hours. I get off work, head to pick up my vehicle &' was told that they're still working on it, &' that he upgraded my subwoofer to a 12' instead of the 10' I originally went for the, "Inconvenience." I found it odd how they're taking longer than needed to replace my speaker system as well as upgrading my sub for the, "Inconvenience." About 7 hours later, I finally receive my vehicle. Everything sounded great, nothing went wrong. This was 8 months ago winter time in November. Now, during the summer time, it's been really hot here in San Diego. I started to notice my driver door tweeter housing was coming off, which I found weird because once again, this is a well kept M3 &' the sound system has never been touched until I went with Car Audio One. I then started to notice that my door panel speaker started to leave streaks on my window &' my passenger window button no longer works. After taking it to the BMW dealership, they told me that someone broke my Tweeter Housing Unit on my door, &' tried to use sealant to glue it back to the base when replacing my speaker. They also determined that the streaks on my window is due to the speaker that CAR AUDIO ONE installed, was improperly done &' that my window tint is ruined so I would need to replace it. So the Subwoofer upgrade was not due to the, "Inconvenience," of the 7+ hours I waited for the installation. It was due to the negligence &' damage of my property that CAR AUDIO ONE decides to slap on a, "Free Upgrade," on my subwoofer to make up for trying to cover up the fact that they broke my tweeter housing &' tried to glue it back together instead of being grown adults &' addressing the issue. AGAIN, MINT CONDITION BMW M3 with NO PREVIOUS REPAIRS &' it just so happens that after conducting business with CAR AUDIO ONE, all of a sudden my tweeter housing unit is glued &' my window tint is ruined. By the way BMW utilizes, "Clips," to hold components of their vehicles in place, not any type of adhesive to hold it in place. As a Service Member currently in the Army &' working for Law Enforcement, DO NOT trust this place with your audio needs. What this place does in the dark, will eventually come out in the light. CAR AUDIO ONE has no integrity. This will definitely be pushed out to all of my contacts. Destroyed their reputation with me, &' I'll be sure of it. read more

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Professional and friendly staff. Professional installation. Lots to choose from any budget $. Keep up the great work read more

Car Audio One - Auto Parts & Supplies Near Me - Chula Vista, California

Brought my Honda civic and they did a great job! Appreciate the whole staff and the work they did We'll definitely come back with more cars to get done! read more

I just wanted to say the initial visit to this place was great. They were helpful and welcoming, at first. However, this changes once you pay them, which to then they treat you like garbage. First off, look at Google Reviews and ask the question, "How does this store consistently always have 5.0-star reviews on Google?" The owner takes either a photo of you or himself to give the store a "good reputation" and disguise the store to be good. The issue is not only just that but the fact that the owner practically forces you to do the review while making a purchase. "Hey buddy, let me show you something on your phone," to which they proceed to go on Yelp and Google Reviews to take photos of you with the product in your hand, as well as making the review itself. I had previously had one here but had deleted it with later experiences. Secondly, the audio system I had been scammed with. I was very new to audio systems, as well as a new member of the car community. I had no idea what a great deal would be so I asked John. And note, that I was here back in November. He said he'd hook me up with a system (including a car alarm system and free backup camera). I was hesitant about the price so he dropped it to $1800, and I finally said yes. And being new to this stuff I was introduced to Snap Finance because as someone who goes to school and doesn't work, I thought that'd be the best approach. 'Introduced' is a stretch. They merely went over terms and conditions and never told me about the 100-day buy-out option. I was lucky I was someone that had checked their emails frequently because if I didn't I would've been hit with having to pay for the audio system for double its price. Thanks for not going over that, John. Oh yeah, that audio system. $1800, you'd expect great-quality speakers and subs, but that is not what I had got. Initially, I had thought that getting some AlphaSonik subs, a Boss head unit, and some unknown speakers would be a great deal. AND NOTE! I was never told that these were the things chosen for my sound system. But now looking back at it, it had been the worst decision I could've made. They essentially just took advantage of someone who doesn't have the knowledge of audio systems and pretty much took about $1000 bucks from me. The one that still sticks to me to this day is how I had been charged 3500 dollars to repair my 2010 Dodge Challenger. I had been having A/C issues, as well as my cluster having fuel gauge and backlighting issues. John and Big Moe promised that they'd be able to compete against dealership prices and get it up to par, even bragging about having the best mechanic in the city. "If he didn't do a good job, I would've fired him by now on the spot!" That bold claim John. Anyway, it was to bite the bullet on this one because $3500 is a lot for a college student, and again, I was a novice at everything and didn't know how to do things myself. But I did it anyway. And boy did it disappoint. How long did it take you guys to fix it? Oh yeah, 2 months. And I had made the mistake of paying you guys and KEEP the car on your guy's lot over those 2 months. $3500 for this type of service? And guess what? The parts I had asked to be fixed, HAD NOT BEEN FIXED. The only thing they fixed was a 80-dollar A/C control on the dashboard and that's it. The cluster (which made up the majority of the price) had ONLY been slightly rewired, but the main issues such as backlighting and fuel gauge errors had been ignored. When did I ever ask for a rewiring of my wires? Also, WHY WOULD YOU CHARGE FOR 1800 HOURS OF LABOR? The majority of those "1800 hours" had been sitting on the lot! How is that included in the labor price? I wish I had that newer receipt that included that outrageous "1800 hours" labor included but I don't. I do, however, have the old receipt (note which never had a price breakdown) that anonymously equated up to $3500. lol, okay. If I ever do find that newer receipt, I'll make sure to include it and update the review. Now it's early May and I've been making this awaited review for a while. I waited for a while because I had been trying to recover from such a financial loss from these guys. If you're a younger, less knowledgeable guy in cars, please do not come here, for ANYTHING. I was brought in and lured with fake smiles around me from the workers. If I could include audio recordings of our conversations, I would because they had talked to me nasty in the last and final few days I was with them. I'm taking this as a 5000-dollar lesson to not go to Car Audio One on Broadway ever again, and neither should people considering going here. If 0 stars were an option, I'd have it set in an instant. read more

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These guys are awesome. The first time I went to them, I had them install a compact powered 8" Sub. Their Top Notch service really impressed me , so a few weeks ago, I went back again. Adam at their 3rd Ave shop set me up with install for a rear cam and mirror/monitor I bought online for my 2012 VW Tiguan. The labor was VERY fairly priced and fast (without cutting corners). They had it done way faster than they estimated! my fave part is my car was in as good/clean condition as when I left it. Other stereo shops do half assed work snd give your car back with broken interior trim pieces, tools and hardware left inside, etc. NOTHING LIKE THAT with Adam and his crew. Clean, quality and meticulous work is why they are my new (and only) stereo shop! read more

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Great experience here ! Ariana hooked me up with a great deal and speedy serve . I got my all the speakers in car taken care of today . I'm happy with the results . Come here for your car needs read more

Audio one on Broadway is definitely a one of a kind place for your car. Shout out to Carlos for being knowledgeable on his stuff and being patient enough to explain the process of price, and what needs to be done for what you're looking for. Carlos went above and beyond when it came to customer service with his positive attitude and energy that affects you in such a positive way. Huge shout out to big Moe too! Down to earth man who believes in earning his customers trust and business and trusts his employees like Carlos, to do what needs to be done to make the customer happy. I went in for installation on some lighting system and walked out with the hookup on a sound system that is straight up bitchin! Got it a good price because of how much Carlos went out of his way to work with me and my budget. Overall, I would recommend this place to EVERYONE! If you haven't done so, you NEED to give them a shot. I guarantee you will not be disappointed and you will definitely be a return customer. I know I am. Thanks Carlos and Big Moe read more

Car Audio One - Front entrance of Audio One on Broadway - Auto Parts & Supplies Near Me - Chula Vista, California

Got my under the seat amp/sub combo installed with great service and low price, thanx again!

This place is amazing They did a wonderful job on my 2022 c300. Complete JL audio upgrade from the factory . Everything works great and I am Loving it . These guys are professionals. read more

Car Audio One - Auto Parts & Supplies Near Me - Chula Vista, California

Excellent service and great prices! John is very personable and honest...and took great care of me. Highly recommend! :-)

This establishment was the ONLY one that provided me with an excellent price/service to install a car stereo I had purchased on my own. Had to leave my car for the installation since I arrived 10min before they closed. The owner: John, also went above and beyond, by offering me a ride home after he realized I had not planned this through. I can't stress enough how satisfied I am with their services. Highly recommend this establishment and will come back for future services. Thanks John. read more

Car Audio One - Auto Parts & Supplies Near Me - Chula Vista, California

Even though we were unable to utilize Car Audio One for our install. (We live out of state) I would recommend this business. Adam was responsive and was very professional. That is very appreciated in today's world of poor service. read more

They took care of me in a timely manner BIG MOE had all the necessary audio equipment to equip my ride to sounding good thanks BIG MOE

I walked in for Memorial Day weekend seeking sales and deals. Carlos is a straight up individual and has passion for this line of work. I was given a deal I couldn't refuse. Installation was a couple hours because I happened to close the deal before their lunch break, but I had nothing but time. Cool people. The most important thing was that no one acted with their chin high at this shop. I even walked close to my car to see what things looked like as it progressed, no one was opposed to it. No pushiness, no upselling. You say what you want, they will work with you to make sure it's done the right way. Exactly what I did, I said what I want, priced it and honored it. I put an aftermarket 8-inch sub in my 2019 Civic Type R, and an independent stand alone amp for it. I'll be back in the near future for more work. Thanks Carlos and John read more

Car Audio One - Rockford Fosgate Punch 8 inch. Fits right in plug and play, kept the discreet factory look('19 Civic Type R) - Auto Parts & Supplies Near Me - Chula Vista, California

Car audio one took care of me within my budget, hooked me up with quality products and fast labor, friendly and straight the point. Will recommend to anyone with audio, tint, lights or any other accessories for car/truck needs read more

Car Audio One - Auto Parts & Supplies Near Me - Chula Vista, California

I had gotten to the point of trading my 2000 F250 or spend about 80k to replace it. My last effort was to try and upgrade my truck into 2022. Car Audio One I had driven by for years always telling myself one of these days. I finally drove in midweek without an appointment, I was immediately greeted by John the Audio Expert at the counter. He walked me out to my truck, took a look inside then asked what I wanted. I told him I needed an Apple Car play stereo, new 6x9 speakers , a 10 inch sub woofer , backup camera , new door lock accumulators and he chimed in "I'll throw in LED headlamps". He showed me everything I listed , we negotiated a fair price and he said come back at 6:00pm. I got to the shop on time they rolled it out and he ran me thru all the features. I was extremely satisfied and it feels and runs like a new truck. I saved 70-80k by going to the right shop. Next I'll have them tint my windows. Go see John ! read more

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Awesome shop ! Thanks moe for always taking care of me ! A must go to shop in Chula Vista read more

Car Audio One - Auto Parts & Supplies Near Me - Chula Vista, California

Car Audio is great, I loaned my car to a friend and he did not take care of it the speaker came loose and then the wires were ripped out from the way he was driving. Car Audio took care of me as always, I would recommend them hands down. Thank you Car Audio Laura Kelly read more

Big Moe these guys are the best my type of guys highly appreciate them they were very detailed professional and helped me solve every solution to my cars... Everything was perfect couldn't ask for better service I highly recommend this place for your Car audio, lighting, wiring and much more they're the best at it been here a couple times they have never failed me I'll be coming back more often for a few more jobs done to my cars. If I could I would give you more than 5 stars my bro 100/ 10 thank you very much. HIGHLY RECOMMEND FOR ANYONES FIRS TIME HERE. read more

Car Audio One - Car audio one - Auto Parts & Supplies Near Me - Chula Vista, California

This place is legit. I know nothing about cars but had a vague idea that I wanted apple carplay and Bluetooth installed in my old 4Runner. They met my price point and threw in a bunch of extras out of the kindness of their heart. They even completed the install while I waited. Truly a wonderful experience! read more

Car Audio One - Auto Parts & Supplies Near Me - Chula Vista, California

Guys at Car Audio were very knowledgeable and quick with providing me with what I needed. I would definitely recommend. I'll be back soon for more work. read more

Ive had car audio installation done in 3 different states, and this is BY FAR the best shop ive been too. From the time i dropped off my car to the time i picked it up everything from customer service down to the installation was beyond my expectations. I was walked through the best options and given suggestions on what would work best for me. All my needs were met after install which included maintaining steering wheel controls, back up camera, my subwoofer being installed and wireless car play. Everything was tested in front of me and given a full walk through before leaving. This was hands down the best audio shop ive been to. I'd recommend any one to come to Car Audio One on broadway. Thank you guys for taking care of me! (They also do military discount for any service members looking to get work done) read more

a minute ago NEW Good service at Car Audio One. Been coming here for years they always know what you're looking for and it always help you out what the best pricing of all time read more

Car Audio One - Auto Parts & Supplies Near Me - Chula Vista, California

Great experience with these guys , over the years they've installed my stereo, tinted the windows and recently did the headlights read more

Car Audio One - New headlights, bit of a challenge, bumper had to be dropped but Car Audio One knocked it out like it was nothing. Great job. THANKS - Auto Parts & Supplies Near Me - Chula Vista, California

Super nice! Called for a quote on installing a backup camera and Ariana picked the phone super nice and gave me a starting quote but to bring my car in and get a quote came in and to set it up it was 80 bucks and they are doing it on the spot they worked with me because of my busy schedule and said give me an hour so thank you so much for that! Ariana is informed with all product in the store and can give A-Z with it! read more

Car Audio One - Getting right to work to install backup camera - Auto Parts & Supplies Near Me - Chula Vista, California

Big moe was great He took care of me excellent service and product recommend to all i will comeback to finish and upgrade my car read more

Car Audio One - Auto Parts & Supplies Near Me - Chula Vista, California

Big John really hooked it up with two vehicles we had done there. Tint jobs on a 2005 Ford Explorer Sport Trac and a 2000 Honda Accord SE sedan. You won't find a better deal than this guy's shop. Honest (doesn't sugarcoat on anything), friendly, and he treats you like his own family. I highly recommend this spot for an excellent tint job. But also see them for car audio, security systems and lighting. If I could give 10 stars, I would!!! Thanks again, Big John!!! read more

Want to give a shout out to Car Audio One shop. It was an awesome experience, straight to point, great costumer service, good atmosphere, very friendly team on ppl working there! Would do I recommend this place yes Will I be coming back yes Took my car in, to get my low beams, high beams. And fog lights replaced. Exactly what I wanted perfect Coming back with my other car read more

Shady company. First off I had to go elsewhere to check my system because it keeps messing up I am tired of Car Audio One's lack of service. They quote you and show you by stacking what they are selling you and install cheaper shit I am at another shop writing this because I paid over $1,500 for a system and speakers at Car Audio only to see that I still have the same speakers my car came with!!! WTF!!!!! SHADY!!! Make sure you get what you pay for!! & You know all these damn 5 star reviews are because they ask for it when making you think they are giving you a good f**** deal. SMH read more

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Walking into the establishment I was greeted by Tommy! Asked me immediately what I needed and was quick with responses and answers. I went in for a lightsystem upgrade in my car, and he took care of everything I was asking for . Amazing service, offered every amenity possible during the wait. Great personality, the service was quick and effortless on his and his teams part. Definitely will return for all services and highly recommend to everyone to come to this shop! Thank you Tommy and Car Audio One ! He even came to give me water at my workplace! What a solid dude!l read more

First time here & what an experience! John is so friendly. He understood that I don't have enough budget for a radio to replace on my 2004 toyota sienna. He will work definitely work with you. Highly recommended business!!! read more

Car Audio One - Auto Parts & Supplies Near Me - Chula Vista, California

Came here today because I was referred by my friends. They were absolutely really great customer service great prices definitely recommend this place all my friends and family. Thanks John read more

Got audio control speakers 6 1/2"and wiring installed to passenger doors for $300 average price. aux cord plugs in and now I have chipping which didn't happen before. I was quoted for a new amplifier and an aftermarket Apple CarPlay radio. Apple car play: $680 for installation and steering wheel button retention, new amplifier+ add ons: $300. I was quoted almost 1k to fix my chipping issues after spending $300 for new speakers. If I wouldve known I would need all of the extras I simply wouldn't have got speakers. I was told to take baby steps in installing the new add ons and come back to the shop when I'm ready. I will look for a place with reasonable prices as 1k for an Apple CarPlay and amplifier is obsurd read more

Great serving. Ariana was very knowledge and responsive. Easy to work with. Highly recommend.

Had to upgrade my car speakers on my 04 Corolla, they greet you as you're walking to the store, spoke with John over the phone and met him at the store, easy to deal with, very personable guy , he gets down to brass tax fast and gives you a couple options right away, he says he is not a salesperson but he is, and very good at his job . Within less than 10 mins I was forking out my credit card lol. They do offer multiple auto services, and it looks like they have multiple deals going on. They can also hook you up within reason, as they did me , grateful and happy for it. They are pretty efficient at their job, wait times are better than most! There are a few chairs in front of the store where you can wait, parking can get a little full at busier times. There are other auto stores beside them which share the parking area. Overall I would recommend them, even to my family and friends. Would probably be back for future vehicle needs. But as with all stores do your due diligence first on what you want. read more