I am a 77 year old woman who just completed 3 months of treatment at the Ferndale office of Whatcom…read morePhysical Therapy for chronic, lower back pain. The staff could not have been more wonderful. Their professionalism and compassion went far beyond anything I could have expected. I will miss them, but want them all to know how much I appreciate what they've done for me. I have now "graduated" and move to self-managed physical therapy with the confidence and wisdom they have inspired in me. Special shout-out to Jack and Emily for their perpetual patience and encouragement!

Horrible horrible company, family Doctor sent 2 separate referrals to this place but zero calls to…read moreschedule, finally had to call myself and was told they would get back to me on scheduling, zero calls back for 2 separate referrals. DO NOT BOTHER THEY WONT SCHEDULE

After a serious bicycling accident, leading to a total left hip replacement, Excel had me back to…read morewalking unaided in six weeks. Zoe was attentive and effective in designing strategies that produced great results.

From the owner: Our goal is to provide an excellent health care facility that will offer top of the line care for…read moreour patients. Excel Physical Therapy & Sports Rehabilitation Inc. PS has a mission to correct spine alignment and to provide top level spinal corrective care with an emphasis on restricting the normal curves of the spine, making the pain ease away. We specialize in the following: * Sports Rehabilitation * Physical Therapy * Pain Management * Physiotherapy We also have a complete wellness center where we provide healthcare classes on such issues as stress management, weight loss, fitness, nutrition, peak performance, and self-improvement. You don't have to live in pain any longer. Attend one of our wellness seminars & classes. Visit the chiropractic experts at Excel Physical Therapy & Sports Rehabilitation Inc. PS today! Call today for an appointment!

I've been going to Dr. Hernandez for eight months now she's an awesome person and a great doctor…read moreand the office is wonderful The receptionist are friendly and fun to be around. I've enjoyed all of the other doctors and staff that I've seen there as well. I have server arthritis and the adjustments help a lot.

Great chiropractic care always professional and good adjustments and regular care. Wonderful office…read moreand staff. Keeps me feeling great!

I went here for a few months to get adjustments after giving birth. The appointments went fine, but…read morefour months after I stopped going a got a notice in the mail saying I owed some money. Since I had had a baby within the year, I had met my out of pocket max for medical and this clinic was within my insurance network, so I definitely should not have owed anything. I called my insurance, and they said they had covered 100% of my visits. So when I called the clinic to explain this, Dr. Constantin said that she needed to "stay in business" and that it didn't matter that I had met my out of pocket max. When I asked what the charges were for I didn't get a straight answer. I tried to re-explain and was shut down. I realized after the phone conversation and looking over the statement again that the charges she was saying I was responsible for were basically for no reason and were fees she was adding to my bill after she charged my insurance so she could get more money. I wrote an email to the clinic explaining yet again that I would need her to send the final charges to my insurance since I've met my out of pocket max and the response I got was "please find another chiropractor". Needless to say, if you want to be swindled out of money for chiropractic care you can go here, but I would definitely not recommend it. The whole thing seems like insurance fraud to me.

Another great find in our new neighborhood. Since moving cross country I have had some weird neck,…read moreshoulder and arm pains. I attributed it to the move but it's been 5 months and I made an appointment for me and my husband to have an adjustment. Dr. Susan is quite delightful. She chats and made the entire initial assessment and adjustment so comfortable and pleasant. I definitely felt so much better after today and we both scheduled a follow up in a week. I believe a good chiropractor is key to a healthy mind and body and I feel we have found a great one.

I went here once for recovering from an MVA. He told me I had a malformed acetabulum (which he…read morepronounced a-see-ta-belllum) which made no sense to me. I asked what his proof was, and he said hundreds of cadaver dissections. The next spring I body slammed onto the pavement and completely dislocated and fractured my femoral head. The surgeon agreed to do a hemi-arthroplasty, rather than a complete hip replacement, because my acetabulum was just fine. I'm glad I listened to my own body instead of this guy's opinion. unfortunate was to learn the truth.

Dr. Paul Fitzgerald is extremely knowledgeable, insightful, and is great at what he does!…read more He was so helpful two pain points I am having. He immediately saw the issue and gave me personalized stretches and exercises to help and great tips. He also shared a great taping option that I felt immediate relieve with! Did you know Dr. Paul also does company/corporate visits to help your employees with assessments and consultations from any areas of concerns to going through stretches you can do right at your desk! Thank you, Dr. Paul for your help and expertise! Call today to make your appointment - he accepts all insurances!

waited in line at reception. waited for the receptionist to do something in the back when I got to…read morethe front of the line. when she returned she said I was 3 minutes past the cutoff and would not be seen for my appointment. Then I was sent a "No Show" bill. I called to explain the situation and they said they were sorry but they believed the receptionist. clearly Care Medical - DOES NOT CARE.

Horrible service. My boyfriend got a call about his results and was instructed to bring me in. When…read morewe got there, they were only bringing one dose of the shot we both needed. When questioned, I was told that I would need to be seen even though I'm pretty sure it's standard procedure to treat both parties... then when he explained an allergy to one of the ingredients in his shot, we were informed they couldn't do the shot and didn't provide good instructions on finding other care. Very disappointed. Would have given '0' stars if I had the option!!

My therapist Shawn is fantastic and has helped me so much he gets 5 stars. Be warned that…read moreadministratively Capstone relies on a style of Patient Portal self-service for scheduling changes & bill pays which is great if you can get Portal Access. My experience has not been good. Every reset they send me is not accepted and if I request a password reset it never comes. I've never been able to access their portal at all. A heads up that they do not answer incoming calls so don't rely on that for canceling or changing an appointment. I am not joking it does not matter when you call what day of the week or what time of day no one answers. If they are truely short staffed and busy I can accept that however someone should then answer the phone messages left by clients at Capstone's invitation. They do not. From other reviews I know that this is not just my experience. I actually heard the receptionist tell someone that had had to drive to the Bakerview location just to cancel an appointment that they were "really busy and could just not get to everything". So busy that they are incapable of answering the messages clients leave on their business line, ridiculous. Today after both emailing, calling and leaving a message on general line I finally got frustrated and contacted the admin office. Had to leave a message there as well but told them I wanted to pay a bill and cancel an appointment. They called me back within 10 minutes. Squeaky wheel needs to pay a bill worked; I guess. Like I said the quality of care is great but the communication needs improvement. That is part of patient care as well.

I have been referred here by my orthopedist when I called to make an appointment. I waited on hold…read morefor about 10 minutes listening to the most ear piercing Orchestra music I've ever heard on a hold call then someone came on and said they're unable to take my call and a care specialist will call me back. This is so annoying.