Ewa is my go to tailor for any garment I have that needs special attention. She always knows the…read moreright fix or if it can't be fixed. The quality of her work has always been exceptional, even with silk and pleats. The location is a little unsettling, but her workshop is clean.

I have been going to Ewa for years to get my clothes altered…read more While her prices aren't the cheapest, you certainly get quality work. I buy a lot of vintage clothing, and have brought just about every type of item in for work --- from bringing in a too-big dress in, changing the silhouette on wool pants, and changing the length of a tapestry coat. I would say on average I probably spend about $50-100 in alterations for each item, depending on the intricacy of the changes. Good alterations can make the most basic items feel like custom-made couture, and that's how I feel every time I get my clothes back from Ewa's shop.

Went in today to get a zipper fixed which was done brilliantly, in record time, and pay what you…read morewill. Very impressed and will definitely be back for other tailoring and alterations.

I am from out of town and needed a new pair of pants altered. They did an excellent job and had…read morethem ready the next day! Great service and very friendly!

incredible alterations service. They are magic workers who can literally do anything.read more

Superb. If there's something they can't do,, they'll tell you. All they do is better than you…read moreimagined. Not cheap, but always worth the cost if you value the piece.

I dropped off a red Gucci jacket because the red zipper was broken and needed replacement. They…read moresaid they would check to see if they had a red zipper, but if not they would source one for me. When I went to pick it up, they had replaced it with a metallic zipper. They should have asked me if I wanted this before putting it on, I would have said no and brought it to someone that could take the time to find a red one. Not only this, but they put on an orange zipper tape that doesn't match the red of the jacket.

Excellent customer service. I stopped in and needed a needle and some thread and they were so sweet…read moreand hooked me up on the spot. Also, another client walked in and I was saying how thankful I was that he saved my day and this customer said " these guys are the best !"

I paid $35 to have my pants altered, and picked them up to find the stitching clearly uneven and…read morecrooked. It looked rushed and careless. When I calmly pointed this out, the owner cut me off, grew increasingly angry, raised his voice, and kept saying he'd "done his best" and that I'd never find better work. He even told me to try somewhere else. There was zero willingness to inspect the issue or make it right. I paid to avoid further conflict and left--won't be back. This was a simple job, and with several people working in the back, it felt like the work was passed off and not checked. As the owner, he should stand behind the result and his behavior. Their website claims: "We pride ourselves on only the most impeccable care for your garments and the friendliest customer service in New York City. We hope to serve you soon!" My experience was the exact opposite--both in quality and customer service. Based on what I saw, the many glowing reviews don't match reality. Save your money and your time. I'll be going elsewhere.

Good for simple dry cleaning jobs on shirts, trousers, effectively anything you wouldn't mind…read moregetting damaged. Beware giving them jackets or any cleaning that requires special care or instructions. I brought them the same 3/2 jacket (has 3 buttons, but is cut to be buttoned on the middle button) twice, asking them to please press it with the middle button closed (not with the top button closed). The first time, they pressed it with the top button closed, which disfigured the lapel and left a crease that I managed to iron out at home. I called, they apologized, and I chalked it up to being an honest mistake. The second time, I specifically mentioned this incident to the man at the register, showed him the jacket and which button should be closed when it's pressed, and asked him if he could please make a written note of how the jacket should be pressed. He reassured me (somewhat dismissively) that it would be pressed correctly, but I noticed he didn't seem to write anything down. Unsurprisingly, when I went to pick it up the next day, it had been pressed incorrectly again. Yuriy was nice enough to press it on the on the spot to try to remove the creases (part of why I'm giving 3 stars), but it didn't fully remove them. He did also offer to press it further overnight, but I had to decline since I needed the jacket for an out of town meeting the next day. I won't be returning after this, which is unfortunate since they do offer a quick turnaround, but I don't want to continue to risk my clothes / have to spend time correcting issues like this. I've taken similar jackets to other dry cleaners in NY and LA, and all have managed to press them correctly without issue, rather than dismissing instructions up front and then trying to make corrections after the fact.

I dropped off two pairs of pants, jeans that needed to be hemmed and high waisted slacks that…read moreneeded to be hemmed and taken in a considerable amount. They were both ready on the day I requested and were perfectly done! Couldn't be happier with the results

Just a totally well run organization! Loved coming here to get a pair of pants tailored. I bought a…read morepair of used pants and wanted them tapered. It took 1 week and $75 dollars but the pants look like a million bucks! Totally worth it. It felt like a VIP treatment with the guys here! If you need a tailor in midtown, come to Wilfred's they are located in the 7th floor of the building BTW!

How is it possible that I dropped off my new suit to be taken in, gained 5 pounds over Thanksgiving…read morebreak, then went and picked it up and its now bigger on me than when I had dropped it off? The seams look like crap and I can clearly see where they were let out. I said TAKEN IN.

My husband found an Armani suit at a thrift store which was about 2 sizes too large for him but the…read moreprice was too good to pass up, so he took it to Kim's for alterations. The suit came out 1 week later looking perfectly tailored and quite dashing. At the same time, I found a fun skirt and matching jacket at the same thrift store. It was a bit outdated in style, so I took it to Kim's and had the skirt and jacket shortened, the jacket taken in and the shoulder pads removed. Thanks to Kim's craftsmanship I have a brand new unique outfit for work! The revamp of each suit was about $50-60 but needless to say we were very happy with the quality of work here and will definitely be back!

First off, I need to say that the guy that runs this place is a really nice guy. He was very…read morecommunicative & very amiable. That being said....his fees are unjustifiable. I've lost a significant amount of weight over the past 3 months & needed to have 3 2-piece suits taken in. He had me try on all 3 & was really thorough with the measurements (so I thought anyway). His initial estimate was $780.00, $740.00 if I paid cash. In my mind at the time I thought this was still pretty good considering 3 new 2-piece suits of the same brand would cost me around $1500. $1200.00 if they were on sale. He asked when I wanted them back. I left that up to him because I wanted him to not be rushed so he can do a thoroughy good job on them. He gave me a pick-up of about a week & a half. This is fine for me. I came to pick them up & I gave him my CC to swipe & charge. I somehow don't need to provide a pin or sign anything & he gives me a copy of the CC transaction receipt wrapped around my card & I didn't think anything of it. When I got home & dug into my wallet to unwrap the receipt from my card so I could put back my card where I always place it I see he charged me $813.00. This put things into a whole new perspective for me. Where did this extra $33.00 come from? Tailors in NYC don't charge sales tax. Then I actually did the math. That's an average of $271.00 a suit. Mind you he's not adding fabric to make it larger. If anything he's decreasing the amount to make it a smaller fit. This & also allowing a week & half's time. This wasn't like a 72 hour time limit. This was a full 10 days. Baffling. I'm now finding little attention to details he missed. One pairs of pants the waist is way tighter than the other two. Almost to the point of not fitting me. One of the jackets is clearly not taken in enough, dare I say, if at all. Another pair of pants a belt loop is half attached so it's just flip flopping around. I just wanted these suits to be taken in because I was tired of looking like MC Hammer at work & I wasn't really thinking how much it could cost. Now that I'm seeing things more clearly & with some of the imperfections I'm finding, I just think $271 for alterations on a 2-piece suit in 10 days time is exorbitantly high when I can just buy a brand new one at Macy's for $400 - $500. I get he's on the UES & he needs to make rent on his space, but....really?

Everything that was tailored came out perfect! Will definitely be coming back! The staff was very…read morenice as well.