À helpful place to get help reinstalling my phone app. Knowledgeable pleasant thorough read more

First time here as a discover card holder. Amazing spot! So many comfy seats and great natural lighting . Coffee was good, would've liked it a bit warmer though. However the best thing was the service! Ryan at the front was so nice and made my day, will definitely be coming back just for that. :)) read more

Capital One Café - Maple cinnamon latte - Banks & Credit Unions Near Me - Boston, Massachusetts

I was a bit skeptical to try Capital One Cafe, as it was hard to internalize that a bank chain would have coffee, but I was pleasantly surprised! I was in a rush and stopped here for a pick me up, and my order was done within 10 minutes despite it being busy. There is definitely a corporate vibe in here, but it's cool and there's lots of seating/study areas. Also, my friend is a capital one member and we got 50% off of our drinks which was an impressive perk! I ordered their cherry mocha which wasn't as cherry-y as I expected, but very good mocha-coffee flavor nonetheless. Staff was very nice and patient as well. This is a solid option for coffee in the Back Bay Area! read more

This is a great place to grab a coffee and study. The staff is super friendly, it's clean, and the wifi is stable. It can get super busy and loud at times, but overall it's a nice place to be. The drinks are pretty well made here as well and there's a discount with a capital one card! read more

I have never met friendlier staff. I'm visiting Boston for the first time and stopped in to a familiar place to grab coffee and was astonished by how large and clean the property is. Once again the greeters were so nice and continued to make sure I had what I needed. The coffee speaks for itself. Verve is consistently good and the new fall flavors were delicious! Felt like a fall milkshake in a cup. read more

Capital One Café - 2 new fall iced lattes - Banks & Credit Unions Near Me - Boston, Massachusetts

Reserved a room here for a private meeting I had during lunch hour at work-- great spot. Clean, bright, ample seating, they do think of a lot like hand sanitizer for touching the doorknobs and stuff. Bathroom is cute too but while the place is clearly designed well, it's some of the shoddiest toilet paper I've seen in a while. Still, a space I can go to with ambience like this without having to actually buy anything is kind of great. read more

Capital One Café - Banks & Credit Unions Near Me - Boston, Massachusetts

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It's meh. Ever since they changed from Peets coffee, it hasn't been the same. Service is always cool. Just a place to go to the ATM and maybe get a snack. 50% of Peet's coffee used to be clutch. read more

Love this cafe - especially if you have a capital one card, because you get 50% off drinks! Drinks are great. Super cozy interior, with seating upstairs and downstairs. Lots of natural light and plants which make a great place to study or work. Cozy booths, couches, and chairs. It does get super busy on the weekend, so spots will be limited unless you come early. read more

Capital One Café - Banks & Credit Unions Near Me - Boston, Massachusetts

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My first time at a Capital One Cafe. I loved it. The matcha latte was great and I loved getting the 50% off discount on drinks as someone who has a Capital One card. Totally worth it and would love to come again! read more

Capital One Café - Iced Matcha Latte - Banks & Credit Unions Near Me - Boston, Massachusetts

Great third space. Cafe was great, honey lavender latte stays my favorite. Staff are all really attentive and the interior was super clean and well managed. read more

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When first walk in smell good and very relax coffee is okay and breakfast is okay hard to find parking

This place turned out to be a wonderful surprise! Once upon a time a Capital One Cafe turned up in Hingham where I lived. I didn't know what to make of it and given the name I thought it was a cafe for only those who did their banking at Capital One. I do not have a Capital One account or credit card and so I never set foot inside. That was my mistake. The Hingham Cafe location has since closed. Recently I was in Boston for my monthly hair appointment. I had arrived early and ended up with almost 30 minutes to spare (it is hard to judge what traffic will be like traveling into Boston). When this happens, I typically would stop in to Levain Bakery for a tea (iced or hot) but this time, I was looking to try someplace different. When I noticed this Capital One Cafe and with time to spare, I decided to go in to see what it was all about. To my very pleasant surprise I learned that it is a cafe open to anyone even if you don't do your banking with Capital One. The space here is large, bright, and airy with plenty of seating. There were two men at the entry who greeted me warmly. They are also there to help anyone who is a Capital One customer as well as to assist anyone who wants to open an any kind of CO account but there was absolutely no pressure. They simply greeted me and on I went to the counter. There is a long open bar where one orders. The morning I was there a friendly and helpful young man was working behind the counter. They had a selection of coffees and teas, iced or hot, and light food items. If you are a Capital One customer and pay for your drink/food with your CO credit card you get a discount on whatever you order. The Cafe opens at 7am. I was there about 8:30am and had my choice of seating. Given its prime tourist and shopping location I am guessing it gets busier later on in the day but that morning it was fairly quiet. Joy! I enjoyed my iced tea and read my book until it was time to go for my hair appointment. This was a comfortable space, the iced tea was delicious and priced fairly. It was an absolute delight to be here. This may be my new morning hangout whenever I'm in the area. Do not pass up a Capital One Cafe if there is one near you. read more

The drinks were awesome, I just wish I knew I could get a free drink by playing the CapitalOne trivia game before I ordered! I got a hot honey lavender latte and a ham and swiss croissant. The croissant had some sort of orange zest it in, which was a pleasant surprise. My mom had the avocado toast and was expecting buffalo mozzarella because there was a sign that pictured the toast with the cheese, but was informed that it would cost extra. She said her toast was just okay, which is why I'm giving it four stars. Otherwise, great experience and ambiance! read more

I love this location! The staff is always so kind, the vibe is lovely, and it's always clean. In particular, Eva is always so attentive and welcoming. She goes out of her way to make every visit feel personal, and it really makes a difference. Highly recommend this spot! read more

This is a nice lofty place, but honestly I don't get it. It doesn't have tellers but reps to answer any questions regarding the online app and possibly the ATM machine. I randomly walked in before my spa treatment next-door and saw that was the verve café to the right and there was no line, all the empty chairs and table staggered on two floors were occupied by people wanting to do some personal work or study. That's nice and all but I don't see how this is helping the bank other than getting any anyone to come in and buy coffee but there were enough tables to make this place a buzz and there weren't any chargers for phones. The place is clean and nice great for the image but for practical use I'm curious as to what the bank gets out of this. I have a Capital One account anyway. read more

Capital One Café - the lobby and staircases - Banks & Credit Unions Near Me - Boston, Massachusetts

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Is good, clean place to stop chill out and eat or drink something. Good ambiance and good personnel. read more

Capital One Café - Back wall in the stairs - Banks & Credit Unions Near Me - Boston, Massachusetts

People just sitting there for hours on their computers not ordering a single item and taking up all the tables and chairs. I had a guy come move a bench and sit in the middle of my space with zero awareness to plug his computer to the wall and play his zoom lecture loud with no headphones. It was a weekday. Not a great place, too busy. The drinks are good. read more

What a great find in the Back Bay. The inside is light and airy with plenty of tables of all types (couches, large group tables, 2 tops, etc.) and outlets (there are two floors, too). There's water and bathrooms available on both floors. The prices are high-average for downtown, but for those with a capital one card you get half off coffee drinks. I didn't get any food, but there's a decent selection of pastries and dry foods (granola bars, chips, etc.), with a few hot sandwiches. That's pretty much the only mention of Capital One here - people aren't coming up to you and talking about the card or anything. It's a great public space that I will likely return to! read more

Consistent coffee with discounts for Discover cardholders. Great ambiance for WFH days with bright lighting, fast wifi, and clean bathrooms (+ water!). Only downsides are the loud music and that the seats fill up quick. read more

coffee here sucks ASS its sour and over priced. my real grip is the customer service for the capital one weekend call service representatives. thats my real review, those people are rude and have major attitude i had a simple question and they have no clue how to answer it without sounding like they're actively getting a colonoscopy done. horrible experience. the people who work in this cafe are nice though but honestly the coffee really does suck i got an iced americano which is normally delicious but here it was god awful. i hate that call representative i had on the phone, what a hag. nasty beast. read more

Great ambiance for studying, especially as a student trying to find good off-campus study spots. A bit crowded, but lots of seating that eventually opens up. Outlets, free wifi, drinks, what more could you ask for. Café cashiers/baristas were super nice as well. read more

I visited the capital one cafe twice in one weekend because their chai was so good (and cheap with my capital one card). The first time I visited I ordered a chai with honey lavender syrup, which was delicious but so hot that I burned my tongue and had to wait at least 10 minutes to drink. The next time, I tried chai with rose syrup and it came out at a more drinkable temperature. I also had one of their sandwiches, which was good but a bit small for the price. My one complaint about this location is that service was quite slow both times I visited. They seem to be understaffed, because they had two baristas working and one would take 2-3 orders, then go to make them. So a line developed both times and I waited about 5-10 min to order. read more

It's cozy and the people there ate so helpful and nice. I haven't had a coffee or a meal there. But next time I go I will

Convenient spot to work with great drinks and friendly people. Great location! Drinks are also tasty.

My experience at this specific Capital One location has made me question why I ever banked anywhere else. I have been a Wells Fargo customer for my entire banking life, but had no specific reason why. After learning that there are zero Wells Fargo ATMs in Boston (also moved here from California), I decided to come in to this location to learn about their checking accounts. Ashley was EXTREMELY helpful, patient, knowledgeable, kind, funny, and relaxed. She completely put me at ease as she answered my questions. She told me she used to teach banking classes online, and it definitely shows. Everything was done super quickly, and I love that there's a Peet's Coffee inside. I didn't get anything this time, but I'm looking forward to going back and trying it, especially since cardholders get 50% off!! I would highly recommend going to visit Ashley for all of your banking needs! read more

I love this place. The staff is friendly. The place is clean and quiet. I would love to see more work pods or even sound absorbing dividers not throughout the entire cafe bc the open format is beautiful but just more. I would like to be able to close the door for some of the zoom calls I have. Even with AirPods people can hear me talking and I get loud with the AirPods in. Even if they just had a glass window instead of the frosted glass that would be a little more ideal. While on the road I am been dependent on the Capital One Cafes workspace and some contracts have NDA's that really is not anyone else's business and could jeopardize my job. I am sure others may have the same issue. But the coffee shop staff and some the greeters at the door are just the best part of the day. read more

The employees are ON IT. They noticed immediately the second a creepy guy had made himself too comfortable at my table and kept trying to question me when I was trying to work, and were constantly checking in and asking if I was alright and eventually were able to get the guy to leave. They also checked in with me after, and as a young woman I really appreciate staff that is aware of and helpful during situations like these. read more

Honestly I discovered capital one cafes last year when they were doing a $1 drink promotion during the summer and was bummed when I had just missed it by a day! I was at first a little intimidated by the place because I had seen some locations around but assumed it was just for cardmembers like some delta lounge member exclusive deal but can reaffirm now that it's open to everyone!! I don't bank with capital one but I get excited now every time I pass by a capital one cafe and absolutely love coming in to do some work! The concept itself is such a stroke of genius marketing and advertising! The workers are all such welcoming and kind people and are present to sell you on their card if you're interested but it's never pressured! It's also nice because usually cafes give the pressure of if you're using the space, you have to buy something, but here I don't feel that pressure because they're just excited that you came in and just need to use their space which is exactly what makes me end up coming back and getting something anyway! As a chai lover, of course I had to try theirs which I give a 3/5. Which honestly for New England, is one of the higher ratings I've given. It had more flavor than most of the watered down stuff I've had around town and just a twinge of spice, but nothing exceptional. But the experience of coming here??? 5/5 so worth it, don't be afraid to come on in! read more

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Inviting, clean and generally quiet space for doing work, and I am glad that more people are using it for this purpose! Lots of light and a variety of different seating options with outlets. At one of my visits, the staff was extremely nice and friendly, however at a more recent visit the barista was more... curt and not as pleasant. Generally have had no problems at the cafe but recently they have had consistently run out of key ingredients, which was a big problematic since they are running a promotion and traffic is higher. My go to is the Black Tie, but hoping I can try some of the other drinks next time when the ingredients are back. read more

Capital One Café - Banks & Credit Unions Near Me - Boston, Massachusetts

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Better food selection and less vagrants. Homeless folks with their cart camped out in the seats. Prepackaged pastries was all that was offered. I was looking for a nice coffee shop vibe. Staff is very friendly and nice. Atmosphere could be nice if not for the rift raft. read more

A quick stop for me in this Capital One Café which was surprisingly open for coffee and such on a Sunday afternoon. Kudos for that. But I didn't need coffee today, just an ATM in my network where I could deposit cash. They have some very cool machines and this one just accepts your stack of bills, counts them and gives you a total. If you agree, it's deposited. If you think it's miscounted, it simply hands you back your pile of bills. Awesomesauce. Conveniently located and great hours. [Review 10798 overall, 566 of 2019.] read more

Capital One Café - Capital One Café in Boston - Banks & Credit Unions Near Me - Boston, Massachusetts

Capital One Café is a lot more established in Boston than in the Seattle area. It seems like there are always just a handful of people whenever I visit the locations in Seattle and Bellevue. I was recently in Boston for a family trip and decided to grab a drink at this location. The shop is conveniently located in the main shopping stretch of Boylston Street in Back Bay. Compared to the locations in Seattle, this one is a lot smaller. There is a common area interior with some small meeting rooms towards the side. The reason for coming here was to grab a drink as they have a Peet's Coffee shop located inside. If you are a Capital One cardholder, you get 50% off drinks which I took advantage in ordering a matcha latte. I enjoyed my drink which tasted healthy but delicious. Wasn't a fan of the pastry selection though, so I opted to go elsewhere for this. All in all, this is a convenient Capital One Café location to grab a discounted coffee along with picking up some cash for your shopping trip in the area. read more

Capital One Café - Exterior - Banks & Credit Unions Near Me - Boston, Massachusetts

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This was a 1st for me withdrawing money from the bank's ATM & having a full fledge Peet's Coffee & Tea in the same space. An inviting & communal space where you can bank, recharge devices, seek financial advice with a handcrafted Peet's beverage or pastry while socializing amongst other customers. Peet's also has a section of retail products. To note, the Banker title has been replaced by Café Money Coaches...clever. I tested out the Cash Tapp machine where you can make large deposits & credit card payments that will be credited to your account same business day. If you don't have your physical card on you & have a smartphone, you can still access cash from your account. The Capital One Cafe is definitely a refreshing new way to bank while enjoying a cup/snack of something in a welcoming & interactive setting. read more

Super comfortable, great coffee (strong), and very quiet. I almost don't want to share this, as it will inevitably get more crowded if more people discover it! read more

I went as a current Capital One customer for help with a few questions about one of my accounts. They were amazing--friendly, no wait time, and Sandy went above and beyond to help me out with my questions and make sure I got what I needed. The cafe is also a pleasant and calm place to be--can't speak to other times, but, at 6pm on a Friday, there was lots of seating available. read more

i asked for an iced caramel macchiato, but they gave me a hot drink instead. i could also barely taste the caramel. the wait time was very long, even though not many people were in line. sometimes it's hard to find tables because there's often a lot of tourists on newbury street. drinks are from peet's coffee and they are 50% off with the capital one card; food is regular price with or without the card. overall rating: 7/10 read more

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Needed a cashiers check. Got it the same day at their on-site kiosk. Capital One never disappoints.

We came in because my son was having trouble opening a savings account on the app. We were warmly greeted. Tyler helped fix the issue. It took a few minutes but he was so kind, professional and expert. Another employee offered us coffee and excitedly brought us to choose our drinks. The caramel latte I had was, no joke, the best latte I have ever had!! My son got warmed apple cider, which was fall in cup! We live far away but he will be returning if I ever have an issue with my accounts again!!! read more

clean, friendly , good food. not a lot of seating during busy hours. need cap one card

Capital one card. Capital one cafe. 50% off drinks! Service is always great here! Drinks are made perfectly! My only stuggle is finding a place to sit sometimes. I once came to ask about my card. For the inconvenience, they gave me free drink coupons. So I was basically able to figure out my problem and get a free drink. I say that's great customer service! read more