I love a little break after some mall shopping. This Capital One Cafe is located right in Short Pump mall. I needed an afternoon pick me up, so my fiancé and I stopped here. If you have a Capital One card you can get one drink for 50% off which is nice. There is plenty of seating available inside. I really like the space. The baristas are super kind too. I ordered their seasonal cherry vanilla matcha latte. They always have fun creative drink options here. I would recommend this for a coffee break spot while shopping at Short Pump. read more

Capital One Café - Cherry vanilla matcha latte - Banks & Credit Unions Near Me - Richmond, Virginia

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Great mocha latte, a bit cinnamony - but flavorful. Great open space for a midday coffee stop, or a WFH vibe. Spacious open spaces with large windows overlooking the tree (in the holiday season). Some fun games at the entrance. Quick service, clean and nice. read more

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We try to go to a capital one cafe when we can. Hard to beat the 50% off price. Admittedly I miss Peet's. Verve is ok. This location was clean and very spacious. Not so crowded despite being in a busy shopping center. That's because they are all at Starbucks. Verve / COC may not have as many coffee options as Starbucks, but it's still good. There may not be a Capital One Guy living on the couch like the commercials but the staff are all very friendly! Yesterday the weather was warm with a cold breeze so the coffee stop was perfect. read more

I walked into this capital one cafe and upon entering they asked me if I had any association with capital one. They asked me to take a 2 minute survey and in return they gave me a voucher for one free coffee. They give 50% all drinks if a capital product is used for the purchase. I got the ginger snap iced latte($7) with oak milk(+$1). The drink was made in 3 minutes and tasted great! Sweet while having that winter seasonal feel to it! It did seem a little small compared to other cafes. If I had a capital one credit card and could take advantage of 50% off I would definitely come back more often especially since it's convenient for being in the short pump town center. Drink(50%): 7.7 Staff/service(25%): 7.5 Value(25%): 6.0 Overall: 7.3/10 read more

Capital One Café - Banks & Credit Unions Near Me - Richmond, Virginia

Food was terrible. Avacado toast had zero flavor and was unappealing. Reps wandering though the lounge was distracting. Good discount for specialty drinks read more

What a cool cafe. Loved how my capital one card got me a stick discount and they also sell food. Big space with a lot of power strips. Puzzle to keep you busy. The staff was so friendly!! And it's really a bank. What!? Ya, really. With capital one ATM. The staff can help with bank questions and probably some financial planning. Really cool concept with good coffee. Highly recommend! Hope they move into Hampton roads soon!! read more

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It's the Artistry for me ! One of the things I look forward to when ordering a nice hot drink . Matcha is most definitely my favorite . Amazing customer service read more

Capital One Café - Latte - Banks & Credit Unions Near Me - Richmond, Virginia

Let the record show that Capital One Cafe is the first place I ever tried a matcha... and I liked it! I came here in between running some errands to get some work done. I needed a quiet place that was also near lunch options. Ding ding ding! Thought of Capital One Cafe and headed right over. It also helps that as a Capital One customer, I get half priced drinks. Yay! Anyway, I had a good experience and was very productive on this day. The only complaint that I have is that one of the employees was talking extremely loud and being a little obnoxious, which is the opposite of what anyone wants at a coffee shop when they're supposed to be getting work done. Besides that, it was great. read more

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I was in the short pump town center area and decided to give this place a try after only going to Starbucks. They had plenty of seats inside and I finally decided to go with their specialty drink which was the honey lavender latte. The name itself was very Intriguing and I actually really enjoyed it. It was not overly sweet and the lavender wasn't overpowering. Definitely consider stopping by if you want to take a break from Starbucks! read more

I've been a Capital One cardholder for years but haven't bothered to take advantage of the discounts at their cafes. That changed this past weekend when I found myself randomly crazy thirsty while shopping in the Short Pump Town Center. The cashier was pleasant and helped me order a non-caffeniated iced beverage (their infused teas weren't available so I was stumped on what to select). Eventually we settled on an iced mocha javiva, size small. I think it was about $2 after my 50% discounted rate. It didn't take long for the drink to be served, and I basically inhaled it. I sat inside at one of their tables and enjoyed the bright ambiance. It was nice that they had tulip arrangements on each table as well. Fun little touch. I'd definitely return while shopping in the future, and I might just have a preferred drink order too! read more

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It's Fine Nothing fantastic. I did enjoy the fact that I was able to get 50% off of my drink purchase with a Capital One card, but other than that, I see nothing special about this place. The drink was fine, but not spectacular. You can't really go wrong here, but if you're a Capital One customer like me, you'll appreciate the discounts when available. read more

Capital One Café - Banks & Credit Unions Near Me - Richmond, Virginia

Found myself in town for a few days at the Hyatt. The crowd at Starbucks was too thick for me so I walked across the way to Capital One Café. Was happy to see Peet's coffee was featured since it's a brand I typically only drink when I'm traveling (yes, I know I can buy it in stores). The cafe has sliding doors that allow for plenty of fresh air to come in on those beautiful spring days. There's the usual café menu featuring drip coffee, lattes, chai, and a few herbal tea drinks as well. I probably stopped by 8 times last month for the oat milk latte. Customer service is on point and all of my drinks were delicious. Stick to the coffee or tea refresher type drinks. Bypass the chai. If you pay with a Capital One debit/credit card, it's half price. There are staff there to also answer general customer service questions regarding your accounts. Not pushy, but friendly. Good vibes all around. read more

Capital One Café - Dirty Chai and an Oatmilk Latte - Banks & Credit Unions Near Me - Richmond, Virginia

I have a Savor card, so I have an incentive to stop in for coffee or tea...50% off! My daughter works at the mall so sometimes I'll come meet her on her 30-minute break. We used to go to Starbucks and wait 10-15 minutes to get food and beverages, but the Capital One cafe opened and now we can get our order in 5 minutes, save 50% and have enough time to chat. This is a nice place to chill for a while. It's probably 3 times bigger than Starbucks and has free wi-fi. I know people are suspicious that Capital One is using it as a sales tactic, but I've been there multiple times and have never had someone try to sell me a product. Good coffee and tea, good price, not too crowded and a nice atmosphere. Perfect! read more

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I wanted to order a Bannana cake or brownie, but when I looked at the items on display, they were covered with fruit flies!!! Yuck!!

We got the Spiced Oat Milk Latte. Excellent choice, the coffee was fresh and wasn't too sweet. I loved the taste of the oat milk mixed with a little bit of turmeric also. Overall, would definitely come back here! **Also, use your Capital One card to get half off** read more

Capital One Café - Banks & Credit Unions Near Me - Richmond, Virginia

Is this a place a bank or a Cafe??!! Well it's both. Capital One Cafe serves delicious Peets coffee and pastries and offers financial help should you need it. Being able to sip my tea at 50% off (because I'm a Capital One Cardholder) and have a casual conversation about banking is a awesome!! I love the casual atmosphere and comfy seating here! read more

Capital One Café - Inside Capital One - Banks & Credit Unions Near Me - Richmond, Virginia

Great drinks! Service was awesome, definitely exceeded any expectations or impressions we had walking in

I came in just to grab a cup of coffee and found myself interested in the logistics of cafe/banking. That is when I asked Nguyen an, ambassador, to explain to me how things work in this environment. She was gracious with her time and would ask me questions about my banking. I'm short, you can teach an employee how to push buttons. But you can not teach them personality, and she has it in Spades. read more

Good place to have a cup of coffee and relax with friends! Or just fo go by yourself! Everyone is super friendly plus they have PEET's COFFEE!! If you have any allergies, they have almond, soy, and coconut milk :) They also have a bunch of snacks and a big drink menu! I really encourage you to go to this Cafe more than to Starbucks :) read more

Capital One Café - Banks & Credit Unions Near Me - Richmond, Virginia

I love that this location is in Short Pump! Capital One treats their customers with 50% off drinks everyday and free drinks at happy hour! My family is definitely a regular here! The staff is so friendly and go out of their way to recognize their frequent customers. We recently got a new puppy who would only eat and drink out of one of the dog bowls that they had as a promotional item. When I asked a staff member for an extra one, she went out of her way to put together a little bag of goodies for my puppy! Excellent customer service!! read more

Capital One Café - Banks & Credit Unions Near Me - Richmond, Virginia

This place? Amazing. I love Peet's coffee. Being a coffee addict in Short Pump certainly has limitations unless you are willing to take the drive downtown Richmond to local shops. Peet's may be a chain but their drinks are amazing to me. With this pandemic, they're FINALLY open and taking great precautions. Worth checking out and maybe considering over Starbucks, especially if you have a Capital One card (half off drinks). read more

way too loud with music and people. just paid $9 for an americano which is crazy and it was nothing special

Unique concept for a bank. Capital One cardholders have a 50% off their coffee, fantastic deal! Nice interior, clean, friendly staff. Drinks can take time but speed is improving. Black and white cookie is yummy! Overall, it's worth a try! read more

Capital One Café - Banks & Credit Unions Near Me - Richmond, Virginia

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Dropped by to have a coffee and it was great, they were doing a 1$ deal from Friday to Sunday so I got a large mocha for 1$. It was good, a little sweet but expected for a mocha. Was able to just chill here for a bit so I definitely recommend stopping by if you need a break and a good drink. read more

There is no money here. There are no euros. There are no banking services. This is a coffee shop. They have coffee. And an ATM. And cute girls with iPads perennially logged into Capital One Dot Com. Repeat do not come here for banking, they don't do it. If you are a current capital one customer you cannot get a cashiers check, get a temporary Debit Card, solve any banking issue. Do Not Waste Your Time. read more

Located at Short Pump in front of Starbucks os this amazing cafe. It has plenty of room for you to visit with friends, family or go solo. It has a good variety of coffees to choose from and the Baristas really know their job. The coffee is really aromatic, and depends what you choose even a simple latte you might not need to add sugar to it (that good it is). The service is very good and they also do have people to help you in case you want to open a Capital One account. Also if you have a bank account with them there are products that have 50% off if you use your card! Good ha! read more

This is a really nice place to take a break from the mall and sit down and sip some coffee. It's also a bank if you didn't already know. Nico and Selah were a great help, come talk to them. read more

Capital One Café - Capital One Cafe had crafts set up for everyone. - Banks & Credit Unions Near Me - Richmond, Virginia

I have seen commercials for the Capital One Cafe's and weren't sure how i felt about them. I have been a cardholder for years and had the chance to visit one one of the cafes today. They invite you in with a complimentary mug, which I appreciated. The 50% off of coffee drinks is a very nice touch AND I absolutely loved the horchata iced oat milk latte. I normally don't drink hot coffee, so I requested an iced version (which wasn't on the menu) and they had no problem making it. The atmosphere was pleasant and they had several nice comfy areas to relax. Since this was my first time visiting, I was still not sure whether they had associates working for Capital One until I witnessed a customer come in and requested help with his account. The associate seemed happy to help him and I was truly impressed. I am only visiting VA and will be on the lookout for a Capital One Cafe in my area!! read more

Me and my college friend went to capital one to see how the inside actually looks and was greeted by a young lady who asked if we had questions( keep in mind my teammate has a capital one credit card and bank account with them). We are 6'2 270+ African Americans. We started asking questions to the young lady. We asked a lot of questions. Me particularly because I was going to sign up for a credit card with them because I did like how the set up of the bank it attracts millennials like us. Out of no where this very shot Caucasian man came from the back and said to us as a group "look guys if you have any more questions you can ask me" no hello or anything. I was stunned and offended. We just walked away and sat down. I asked for a manager and the lady said we don't have one. I asked how to report it and she said just let it go. So we left! read more

Just want to thank Logan for always great coffee and service! Amazing people work there

Love this place not to mention the amazing discount! My goto spot for coffee ("Peet's coffee) with plenty of space to spread out. 50% off coffee when you use your Capital One Card! The staff is friendly and always helpful. WHAT'S IN YOUR WALLET! read more

Love coming in and hanging out with Ambassadors Erica and Bri! They always make me feel welcomed and are happy to deal with my crazy husband! read more

Capital One Café - Banks & Credit Unions Near Me - Richmond, Virginia

Interesting space that doubles as a cafe shop and a one stop shop for your financial questions. The atmosphere is very sophisticated and I could see myself doing work there if it wasn't right in the middle of a mall. You can also play games in on the big monitors if you want to bring your kids around! They also have free wifi, and seemed decently fast on my phone. The cafe has a variety of options and serve Peet's coffee. I am not a avid coffee drinker; however, it's definitely better than the Starbucks across the walkway. Also, if you have a Capital One Card, you should be able to get some discounts! Moreover, after talking with the barista, she told me that they have events such as karaoke nights if that's your cup of tea! read more

Amazing atmosphere, friendly people great coffee and pastries! Highly recommend. ATMs and good WiFi!

Upon entering the CapitalOne cafe, Selah, an ambassador, greeted us warmly and helped us through what we needed that day. It took a while but she gladly and patiently went through the steps with us. Jordan, who was over the phone to help with other things, was no different. He was calm and patient as well. All in all, it was a comfortable way to do banking (we even got a much needed water) :-). read more

There is plenty of space in this cafe. There are conference rooms and plenty of table and chairs. Although the coffee is a little more expensive then Starbucks, it is worth it. I have Type 1 Diabetes and wherever I can find Sugar Free Syrup, I will go. They have about 3 or 4 different options and are always kind when I ask about them. They are willing to try different ones together as well. Depending on how busy they are is depending on how long it takes to get your coffee, but what can they do? It's a coffee shop. I always try to give them a review while I am there as well. read more

We were so pleased with these cafes. We love our capital one credit card so its nice to go here when you want to do some banking on your acct. Great idea Capital One. Also the coffee and food is great. I hope more get opened. read more

If you have a capital one card this is a no-brainer to come here and get coffee. They even have ATMs in the mall which will give you small denomination bills and do not charge a fee. The store is very community focused and is friendly every time I go in. read more

Great coffee. Lots of room. Varied seating options. Lots of power outlets to recharge gadgets. Check it out!

Great place to go hang out to do work - cool atmosphere and great perk to get 50% drinks using your capital one credit card. I always get the honey matcha latte which is v good! read more