I was completely misled to sign for 10 sessions. I spoke with one of the managers and he lied to me…read moresaying that I can cancel at anytime. After 2 sessions I realize that their "cold treatment" doesn't work at all. I live an hour away and every "manager" keeps hiding to avoid returning my money. I can't keep driving to this place. I have been trying to get my money for 3 month now. Dont waste your money and go anywhere else.

Andrew was incredibly helpful and knowledgeable about the cryotherapy process. He answered all of…read moremy questions and put me at ease. Even though I started to shake at -180 degrees, it was surprisingly comfortable and didn't hurt at all. I'm definitely looking forward to trying another session within a week for my shoulder.

I've been doing cryo for the last 4 months and have tried a variety of places in Los Angeles, New…read moreYork City, park city and now here in Rockville md. I wouldn't say the thrive was my favorite in my cryo travels simply because I didn't feel like it was super cold. That being said. Just having cryo is awesome and I love going. The healing benefits on my body and inflammation have been great. Lauren was great and very friendly and I was able to get in and out in fairly short order. I think one other review griped about false medical claims. My view is that alternative therapy can always have an element of voodoo and it might not work for some. I've found it great personally but I don't believe for a second claims of elevated calorie burn etc. Give it a try. First two sessions are $60 or $30 a piece which is a great deal.

Not sure who runs the chat "customer service" but they are not very helpful. Additionally, the…read morewebsite leaves out a lot of information... -monthly membership only at one location -only Cryoskin (not cryotherapy) at the most convenient location for me -dead links for Celluma and infrared sauna Disappointing.

Gabriel made my first ever cryo amazing. He put me at ease right away and showed me around the…read moreclean facility before cheering me through some of the hardest 3 minutes of my life. I've set personal lifting records that weren't that hard. If it weren't for him, I wouldn't have made it but I came out a stronger and better human being and I will be back! By the way, in case anyone else has Raynauld's Syndrome like me - I guess I have a mild case (white fingers in the cold but limited pain / paralysis) but with the double layer gloves I had zero problems during or after. Easy free onsite parking.

I have done Cryotherapy 3 times now and I can honestly say, the results have been amazing! I was…read morewearing a soft compression knee sleeve for months and after 2 visits, I no longer have to wear my sleeve. I'm having problems with my shoulder now, so I will definitely be going back. Very effective!

I had a deeply disturbing and completely unacceptable experience at this business…read more While I was using the sauna, an employee walked in while I was undressed, without ANY regard for privacy. What made the situation even worse was that they proceeded to make inappropriate comments about my body and the smell of my perfume. This was not only unprofessional--it was invasive, disrespectful, and made me feel extremely uncomfortable and unsafe. I made it clear that I was uncomfortable and did not want to return (although I had paid for a package), and the response I received was dismissive. There was no accountability, no apology, and no indication that they took the situation seriously. It escalated further when my mother called the business to express concern and explain that she did not feel comfortable with me going back. The phone was answered with, "Who the f*** is this, you called me?"--which speaks volumes about the level of professionalism and respect customers can expect. When we attempted to resolve the situation by setting up a call with the business manager, it was met with endless excuses, missed follow-ups, and a complete lack of communication. Overall, this experience was not just unprofessional, but completely inappropriate and concerning. I would strongly caution anyone considering this business. No one should have to deal with this kind of behavior, especially in a setting where privacy and comfort should be a top priority.

I'm awaiting the results of an MRI to see if I have a stress fracture and wanted to do more to…read morestart healing than just sitting around. Came in for red light therapy but ended up getting compression, sauna, and cryo too. The space was clean and the owner was so nice! Feeling much better already!

I got my first spray tan with Meg here and it was great. The team at Capital Cryo is professional…read moreand I felt completely comfortable being sprayed down by the team. I spent this summer traveling, the UAE, Florida, Western Caribbean and I got an AMAZING tan, but what wasn't amazing was my tan lines. My tan wasn't even, depending on what was covered, determined what wasn't tanned. So getting a spray tan was key, while the spray tan wasn't able to perfect my tan, it did even it out to a degree, and the shade they chose for me looked so good. The tan got on my workout clothes a little, I do not recommend wearing skin tight clothes after getting a spray tan but it washes out immediately!

Megan did an amazing job on my spray tan. The results look natural and make me look like I just got…read moreback from a tropical vacation. She was professional and friendly, and helpful in answering all of my questions.

I rarely post reviews, and when I do it's because I want consumers to have the full…read morepicture--especially for something like T‑Shape therapy. I'm giving this location 3 stars because most of the staff are genuinely kind and the facility is easy to find. However, my overall experience was mixed, and I think it's important for others to know what to expect. There is one staff member whose approach I found unethical based on my interactions. I won't call them out publicly, but if someone wants the name, I'm willing to share it privately. My concern is that their sales tactics felt dishonest--whether due to quotas, commissions, or something else, I can't say, but the behavior didn't feel transparent. Before my introductory appointment, I did my research and understood that multiple sessions are typically needed. I had no issue with purchasing a package as long as scheduling would work with my availability. The day before my original appointment, I received a text saying I needed to be rescheduled, so I pushed it to the following week. During the consultation, I expected a sales pitch, but the additional "add‑ons" offered if I bought a package felt insincere. My main question was simple: Can weekend appointments be accommodated if I commit to a package? I was told yes, and that they like to see clients every 2-3 weeks. What wasn't explained was how difficult it actually is to secure those appointments. After my session today, the earliest available follow‑up was five weeks out. The appointment after that was more than a month later. Only then did I learn I could be placed on a waitlist or check online for cancellations--information that would have been helpful before making a purchase decision. My takeaway is that the treatment itself is popular and the location simply doesn't have the capacity to meet demand. That part I understand. What I don't appreciate are the predatory sales practices: The add‑ons I was promised never materialized. My scheduling needs cannot realistically be accommodated. Had I been given honest information up front, I might have chosen to pay per session at the higher rate rather than invest in a package I can't use as intended. I hope this review helps others considering T‑Shape therapy at this location. The treatment may be worthwhile, but ask very direct questions about scheduling before committing to a package. Transparency matters, and in my experience, it was lacking.

Recently visited for a Saturday morning appointment. Easy to find paid street parking in front of…read morethe location. The staff was very friendly it was my first visit and I was given a short tour of the space and available services. I went in for full body cryotherapy which only lasts 3 minutes. I was given shorts to wear along with slippers sock and gloves. They provide headphones if you would like to listen to music during the service. The cryotherapy was quick and they can adjust based on your comfort level. Each service room is private which I liked. Afterwards a team member asked if I wanted to visit again for another service and told me about their memberships. I had an enjoyable and relaxing experience and look forward to visiting again. $$ (depending upon service and membership)

Clean, relaxing, great staff! I always feel rejuvenated and alive after each treatment. I have been…read morea client for years and keep coming back. I have tried all 3 , Cryotherapy, Infrared and Thermatic. Each provides a different benefit to your body mind and spirit. Booking is uber easy and flexible scheduling. Do yourself a huge favor and book a package at Alpha Cryo Tysons location!

The staff was awesome, very knowledgeable and friendly the service was great, very clean and…read moremodern, overall a great experience.

Love the services that are offered. Space is smaller than expected however I plan to go again and…read moreuse the services; all seem to be great for overall health. Front desk was helpful; answered all questions and was pleasant.

I researched cryotherapy for years, but never tried it. Suffered an injury last week and wanted to…read moretry localized cryotherapy to alleviate some of the pain. Rather than make an appointment.... only to talk myself out of going and cancel, I just went for it... walked right in to ask if I could snatch an appointment on the spot! Sara at the front desk was amazing... Not only did she work me in, she also let me know about the Self-Care Sunday special! Sara set the expectation and gave me a tour of the immaculate facilities, then I sat for my very first localized cryotherapy session!!! While my shoulder injury was receptive to the treatment, what blew me away is the impact it had on my back. I've had chronic pain in my lower back (tailbone) for years, and it's usually around a 7. I could IMMEDIATELY tell the difference where the pain decreased to maybe a 2 or even a 1 after the session!!! I couldn't feel anything right after treatment and as the day progressed I feared the pain would return (like it always does with the back shots and other treatments) but it didn't! I will be back again and I want to incorporate this with some other alternative treatments to see what life could look like without chronic pain!!!

Booked my sauna and stretch session through ClassPass. Since COVID I've missed going to the sauna…read more Highkey Balance offered a safe way for me to sauna solo! I needed to reschedule because of weather the staff reached out and accommodated my schedule.

Really cool! The staff is amazing--so friendly and really made the experience much more fun. I…read moretried cryotherapy with a Groupon and really liked it. I would definitely go back here and try out their other offerings.