Norbert was prompt, with excellent service, and the two rooms and stairway came out very clean with…read moreno odor. He came back the following day and took out some newfound stains. Excellent service and very personable. Would recommend his service.

Prompt and professional- Norbert did a phenomenal job cleaning large area rug for my parents. He…read morewas so kind and a delight to work with. Definitely calling him the next time they need their carpets done!

Just fantastic! I reached out to inquire about services on yelp and Josh was very responsive and…read moreanswered all my questions. Scheduling was quick and easy! I had two cleaners and they did an amazing job! I will definitely schedule with them again for future deep cleans.

Do Not Hire This Company!…read more I was shocked by how unprofessional they were. During the final walkthrough, I found hair and stains in multiple rooms and bathrooms. While I was pointing them out, the cleaner simply left without saying anything or getting my approval. The person in charge of scheduling never answered my calls, even after they charged my card the next day. They also broke my shower head and never mentioned it. Overall, terrible customer service. I'd recommend paying a little more for a company that's reliable and stands behind its work.

On time, knowledgeable, efficient cleaning by a pro. Eric is the pro to clean stair carpet and…read moreupper floor. Plan to keep up with maintenance cleaning going forward.

Fast, efficient, and great price. Showed up on time. They were able to do cleaning on short notice.read more

I couldn't be more pleased with Fresh Start Carpet Care. Communication from the get go was…read moreexcellent. I left a message with the business and got a call back right away from the owner Zach Culley and got on their schedule. He contacted me the day of letting me know he was on his way arriving on time. Both he and his team member provided top of the line carpet care. I couldn't be more pleased with the outcome of my carpet and also Zach's professional and friendly demeanor. They will be my go to for carpet care needs going forward. Thank you Fresh Start Carpet Care.

On my initial phone call to owner Zach, I was immediately impressed with his professionalism and…read moreresponsiveness. My first call went to voicemail, and he returned my call while I was leaving a voicemail message. On March 24, 2026, Zach and Craig came to our 1850 sf home to clean all the carpeting. They arrived on time and got right to work, bringing in their equipment carefully and putting corner guards in place throughout the house. One of the first things I noticed was the pleasant scent - it is very light and does not smell like chemicals. My usual preference is for no scent, but I found myself preferring this delicate scent. They were efficient and quick (but not too quick!), and the carpets looked very clean when they were through. The price is one of the most reasonable I have found in Reno and includes a military discount (thank you, Zach, for your patriotism!). Fresh Start is fairly new to our area, but not new to the business of cleaning flooring. We look forward to trying their tile cleaning service next. If you need your carpets cleaned, I feel confident recommending Fresh Start Carpet Care.

WOW, What a great job Rosie and her team did in my gym…read more Everyone knows how dirty and nasty a gym can get if not kept clean on a regular basis. Well as a business owner there are a lot of matters that can come up at any time that I have to take care of which means less cleaning on my part. Rosie came in to my gym to offer her business, I have tried other cleaning services in the past but nobody did it as good as me so I was hesitant at first but still gave her a chance to prove herself. I am so glad that I did because she does a better job then me and not by a little bit!!! Thank you so much ROSIE EMERALD CLEANING SERVICE. P.S. They come and clean my gym at 4am...so when I get there in the morning my gym is already clean so I can focus on business matters instead of cleaning a bathroom. On a scale of 1-10 Rosie is an 11

Rosie is a great lady and I really love her cleaning service. I have twins and NO TIME for…read morecleaning. Rosie does an excellent job and treats my home with care. I went through several cleaning services before I found Rosie and, now, I am never switching. Rosie cleans my house twice monthly.

I was contacted by another "yelper" stating that our house must have been really dirty because…read moreAbsolute Cleaning always does a great job. To that I say, we should be able to leave honest reviews about our experiences and NOT be harassed. After being emailed about my original review I feel the need to warn people further. We have since hired another company for carpets and cleaning on the same property that is now undergoing construction. (There is a special kind of filth that comes with a remodel) Our new cleaning team is amazing and $300 less than what Absolute Cleaning charged us.

Called an booked an appt for the next day took about 90 minutes for a 2 bd townhouse (minus one…read moreroom didn't need cleaning) house smelled wonderful still almost a week later.... and I had a ton of fur from 4 pets stuck in the carpet ... he did wonders...

Shannon was very cooperative and flexible in cleaning and spotting the carpet. He worked steadily…read moreand completed the job in less than two hours. The pricing was also very reasonable.

I am only doing a one star because I can't do 0 stars. I am…read moreso disappointed with the lack of care and how the company treated my senior citizen clients. This company was initially hired to clean the carpet and ended up making it worse. Instead of trying to take the stain out, they cut patches in the carpet and replaced it with even worse carpet from the master bedroom closet. We have tried to reach out to the company to rectify the situation. They have not returned our calls. In the meantime, my clients have had to have the carpet replaced at their own expense. Please see pictures, you won't believe your eyes.

We were impressed by Michael sending u before and after pictures of his previous jobs…read more He was responsive and showed up as agreed. It only took him about 30 minutes to remove the dark spots on the carpet. I highly recommend him and his business. The estimated cost was reasonable and well worth it. Thanks Michael! You can use me a a referral if you want. See you next time.

Had this company come out and fix my carpets that another different company messed up…read more They did a great job and more than fare pricing ! Highly recommend

When Gayle and I purchased our Genoa house 4 years ago, we pretty much purchased new and relatively…read morehigh end furniture from Norwalk Furniture in Reno. One key bonus of this expensive move in was that the Owner came down and helped design the floor plan to our liking. In those 4 years, we miraculously haven't spilled anything on the upholstery. But our movements did leave some grime behind that merited a good cleaning. As out-of-town guests were coming soon, we contacted Summit Cleaning Services to do the job. Once we got past the sales pitch for the extras, we settled on a reasonable base price. It wasn't cheap, but we agreed at the end that it was a good value, especially since the furniture at the end really looked spic and span. With their truck and hoses, it reminded me of a Stanley Steamer affair. We simply stayed out of the way and let the owner do his work. We did need to wait a few hours for the cushions to dry, and before we knew it we were ready to watch Silo Episode 9 (Season 2) from the comfort of our clean couch. We also appreciated the extra cat care and scratching control advise and some tips to further maintain our furniture. They also do floor sealing, carpet cleaning, and associated other services.

Stephen spent a solid 5 hrs. cleaning my two 7 ft. couches and my carpeting in 3 1/2 rooms, and the…read moregrout in the master bath. He did a superb job, except the grout was darker than I expected and I called to let him know. Without hesitation , he returned for another two hrs. to use a stronger product on the grout. Stephen is an incredibly hard worker who obviously stands by his products/service.

Had our carpets cleaned the other day and Evergreen Carpet Care did the most amazing job!…read moreEverything from scheduling to the time of service was so seamless and easy. And what a beautiful job they did and our carpets look amazing!!

Chris did a great job cleaning my carpet. He was professional , knowledgeable and friendly. He…read moreAnswered all my questions. He made suggestions that improved the condition of my carpet and was patient and helpful. I've used this company for many years and they have always met my expectations and beyond.