Maybe their cleaning service is great, but after submitting a web request twice, I never heard back. I called them and was told submit a web request which I did, again, from another computer, hoping that would work. Still no reply a week later. I called again and started to tell them about my lack of luck scheduling and was told that they only do scheduling via web requests. A great idea in principal, but not when they never contact you back. Sorry CAOS. I really hoped we'd be a good fit. read more

We use CAOS for both regular cleanings (1/month) and pre-party cleaning. They are great, clean EVERYTHING, are reasonably priced, and will change your sheets for you if you ask! We've used a couple of other cleaning services in the past, and found that after the first few times the quality of the cleaning really dropped off. CAOS cleans our apartment really well every time. Definitely recommend. read more

Update: I ended up deciding to hire CAOS to do a regular cleaning every two weeks, and I am so, so glad I did! Their prices are very reasonable for what a great job they do, and it is such a nice feeling to go home on a Monday evening knowing that the house is going to be spotless and my cluttered messes stacked neatly for me to go through and actually put things away. Can't recommend them enough, and I've referred two of my friends there, who are also impressed by how thorough they are. read more

We have used CAOS Cleaning for four years. We would recommend their services to a friend. The service is professional, reliable and responsive to our needs. On top of regular cleaning, we had CAOS Cleaning do a deep clean when we moved to another house. The service was impeccable and the price competitive. read more

I find this service to be spectacular. The level of detail they do in cleaning and (thus far) the reliability has been great. My roommate came home to the cleaned place and said "damn! i should marry one of them!" I think that explains how good of a job they do. read more

Yes, five stars as good as it gets! My brother and I hired CAOS to clean our sister's apartment who tragically passed away. When CAOS arrived we had cleared the apartment of everything. A team of two women systematically cleaned the apartment with complete attention to detail. They worked quietly and efficiently and required no supervision. When they were done we were so impressed with the results; they had even cleaned the walls in the kitchen. These people are really nice and provide a great service. We gave them both a $20. tip. Would definitely use again if I lived in D.C.. read more

Claudia and her crew are true professionals. We have been using their services for over a year and have been very pleased with their work. They are thorough at cleaning and particularly attentive to any areas that you highlight for them. Additionally, Claudia is great at quick responses to my email questions and has been flexible with our schedules. Their cleaning rates also are incredibly reasonable for DC. Highly recommend! read more

I absolutely love CAOS. I consider myself to be a fairly clean person, but whenever they come to my studio apartment you can really tell what a difference they've made. I only got the regular clean (vs. the deep clean), and I am so happy with it - I can't imagine how much cleaner it could get! When they first came, I expected them to just clean and leave my clutter for me to deal with, but they do everything from vacuuming to making the counters and sinks and bathtubs sparkle to organizing my refrigerator and kitchen drawers. I rave about them to all of my friends and family in the area. They are easy to book, reasonably priced, and do an amazing job. They did show up late one time and did a mediocre job, but the other times they've been in and done a spectacular job (including yesterday organizing the shoe pile that is my closet) have more than made up for it. I would recommend CAOS without hesitation. read more

My first cleaning I had a deep cleaning they done excellent job they was on time my place look great this is the best cleaning service that I ever had. Then they come every two weeks excellent job the owners of the company very customer service very nice I highly recommend them.they told me anything that was wrong please let them know and it will get fixed with the cleaning if I see one little speck that they didn't do to let them know but the work is done such a great job I'm happy to say read more

These guys are amazing-Really recommend them for a deep clean. They're fast, professional, and efficient.

We just had our 1 bedroom bi level condo cleaned and these ladies did an amazing job. We picked the deep clean option. The charge was $200 (which I think is pricey but it is so worth it for the really thorough cleaning). The regular clean option was $149. The prices offered for regular cleaning decreased depending on the frequency that you book. They arrived within the window they said they would and they cleaned from the moment they got here. There is no more dust on the blinds or baseboards and our oven and fridge are so clean. They were here over two hours but it was totally worth it. I requested an appointment using their website and within two days I heard back and the next day everything was scheduled. I requested the option to pay by credit card and they were supposed to send a link to my email. I never received the link so I just paid with a check. They did send out a confirmation email though, which was a nice reminder. We will definitely be having them come back to do regular cleaning on a consistent basis. read more

They do an "ok" cleaning job but j don't like the billing system. It was very hard to resolve the issue so I just discontinued the service.

I used Caos for a move in and they did a fantastic job. The crew was very fast and professional. The attention to detail was impressive and I was very satisfied with the quality of work. I would recommend them to anyone. read more

I've had lots of bad experiences over the years with cleaning services and was wary about trying again, but CAOS did a fantastic job. They thoroughly cleaned everything and were nice and polite and respectful of the fact that I was working at home. Well worth every penny and I will definitely hire them again. read more

Caos cleaning does not have an organized billing system. Instead of trying to resolve their billing problems and have a reasonable conversation they sent me a bill out of the blue over 6 months later ( I gave them a credit card when I booked the cleaning) and they were very unpleasant. I don't really remember them and I did not have them come back. Bad costumer service all the way around. read more

I have used them a few times now, usually before a party or hosting an event. They have never ceased to amaze me. I do a pretty good job with normal upkeep around the house, but they definitely go above and beyond! read more

I was very excited to have found Caos, they had good reviews, and were responsive on email. I was willing to pay a very high price ($180) for a first time deep cleaning from them. They offered an 8:30am reservation on Monday. I confirmed that. At 8:45am, they had not yet arrived or called. I called the number (I tried it at 8:30 but noone answered) and the man told me they were "probably" on their way. He said he'd call them and check. He called me back and said that they were about to be there. I waited til 9:15, and they hadn't arrived, so I left. I then emailed to ask what happened and was told they had lost my address, so they offered to come the next day for a discount ($150). They arrived promptly the next day and did a good job. read more

Initially they did a great job. Unfortunately though the quality of cleaning deteriorated over time. The final straw was when a new cleaning staff was sent to the home, sans the one person whom oversaw cleaning previously, with the result that the staff was unfamiliar with the products used or where to find them. For example, we have products to clean and polish the marble and granite counter tops (as opposed to using water, which was used). I called the on duty supervisor in hopes I could explain to him the products to be used, and in turn he explain the same to the staff. Unfortunately, the gentleman was confrontational (i.e. rude) and told me I should have called him to advise him that there are new people cleaning my home whom were unfamiliar with the home (rather than I be advised that new people were cleaning today when they arrived and to show them where the supplies were and what they were to be used for). the irony is that I was calling him to advise him that new people were cleaning the home. In any event, consistency is one of the hallmarks of a good cleaning service. For one time jobs this company may be fine, but for consistent service, look elsewhere. read more

This is a really great service. In addition to being very flexible and available whenever I have ever needed anything last minute. I've always been incredibly impressed with the quality of the service. I'm kind of embarrassed at how dirty my house got once before a deep cleaning and they were so kind and did such an amazing job. They go the extra mile doing things such as taking all the books off the bookshelves and dusting them, moving things around in the kitchen and bedrooms to clean them thoroughly, tidying up small things that clearly go somewhere but have been misplaced, etc. It is a little on the pricier side, but completely worth it. They are also extremely responsive - whenever there have been minor scheduling glitches I have always been able to get in touch with someone. There are other cleaning services in DC that are comparably priced, lower quality, and less customer-oriented. CAOS DC is high quality, professional, friendly, and a pleasure to invite into your home. read more

Things started out great with CAOS 6 months ago - they did a fantastic job for the first two cleanings - really better than I've seen, except they did damage something and "forgot" to tell me about it. Ok, it happens. Except then the service went really down hill. Small things that started adding up, and despite a couple of emails asking for the issues to be addressed in future cleanings, they mostly persisted. In fact, by the third emails for the third cleaning in a row with the same issues, the company didn't even bother to reply - though I will say they provided a small discount off the bill. And within those cleanings 2 other things were damaged but again they "forgot" to tell me about it. In my last email to them, I noted my frustration that I didn't get a reply to my service concerns, and reiterated what I was asking for. They did respond this time - to tell me I was within my rights to find someone else. Ok then, that hadn't been my plan, but guess I will. I'd recommend others find someone else too, at least if you're looking for ongoing service. The great initial cleans followed by sharp declines in quality of service combined with a lack of responsiveness to customers and some damage seems to be a common pattern judging by other reviews and I find the attitude of if you don't like what we do (when it doesn't live up to what we say a cleaning includes) go somewhere else a odd for a cleaning service and entirely off putting. A cleaning service who can't maintain a decent clean on a regular basis and seems to have no desire to address any concerns really isn't worth much. read more

I used CAOS cleaners for the first time this past week. I signed up for a deep clean of my 1 bedroom apartment in NW D.C.. The team did an excellent job! They went above and beyond what I expected from the description of services: they re-organized all of my closets, the kitchen cabinets, consolidated storage containers, and cleaned the radiators and windowsills that hadn't seen a dustcloth in years. They even got to the dustballs under my bed. They also used some kind of miracle product in my tub to deal with the hardwater stains. There are two rates for a first time clean of your apartment and I went with the more expensive option knowing my apartment needed the help. I have used other cleaning services before but never felt that they did a job I couldn't have done on my own with the dedicated time. With the extra services and attention to detail from CAOS staff I was really impressed walking into my apartment after they had been there. My only hesitation in giving a five star review is the timeframe they were supposed to arrive in was from 10 am to 2 pm. I had to wait in my apartment because I don't have a front desk to let the cleaners in. CAOS showed up around 2:20 - 30 -ish. I only wish the timeframe was narrower to better plan out my day. read more