I love High Frequency for their super friendly and knowledgeable staff and the BEST prices and…read moreselection in the Capital Region. This is my go to place! Special shout out to Erica and Vernon!

I was a frequent visitor to High Frequency. i'm actually eligible for a senior discount and a…read moreveterans discount. I always received my discount. I went last Saturday, sept 19, 2026 was told that the information had been purged from the computers and my information had to be re-inputted. But they did it and I got my discount. However, when I went back , yesterday sept 25th, 2026, the staff refused to give me my senior discount saying it was my responsibility to tell them first before they processed the order. Very disappointing, unprofessional, and a disgraceful way to treat a senior citizen and veteran of the Persian Gulf War. I will not be going back

We were driving from LI to Saratoga, to a party with friends from CO. and CA. We decided to stop…read moreat a bakery in Albany, to buy pastries. We spotted Cannabicity. We agreed,"This is better than cannoli's." You can park your car right outside. The building is very impressive, separate from the other stores. Inside, around the walls are lighted showcases, looking like a display of fine perfumes. There were many exotic types of Cannabis products, edibles, smokable's and growable's. The hostess, Naomi was kind, informative and very knowledgable. We received a gift after buying. The prices were surprisingly affordable. We left with a small bag full of treats. We were a hit at the party. Cannabicity goods were the life of the party.

So welcoming. I was nervous about coming in, being new to using cannabis. But they helped me choose…read morea few products to try, as I'm still trying to figure out what I like the most. The location is great, lots of parking, and the place is really high end. Loved the vibe and service. I'll definitely be back.

The employee was really nice and knowledgeable…read more But the options for cartridge batteries were minimal. The options they did have, were complex and had unnecessary and unwanted features. Please stock traditional pen batteries.

Fantastic A+ selection, top notch, friendly sociable, knowledgeable service. Worth a long drive!read more

The staff were really helpful and knowledgeable. Learned about CBG tinctures, so that was…read moreinteresting and I can say it is fast acting as I took my dose this morning and was calm and focused -- the most chores I've gotten done on a Sunday in years. It was my first time purchasing and all in all a good experience. Was not planning on purchasing anything and was there for my niece to purchase products. They have some really cute resin pyramids as decorations that one of the employees made and some really cool stickers for purchase as well. Prices are fair according to my niece who is an avid cannabis consumer. One thing to note: if it's your first time purchasing, you have to wait for your name to be called to pay for your purchase. I didn't realize this. Be conscious of this, as I got the vibe I flustered the cashier by asking to pay.

Super small spot, prices higher than where we are from (RI). Hate the kiosk concept-not personal at…read moreall. After check in no one really acknowledged us-left empty handed. They do have a walk up window and a large parking lot...

I especially decided to shop here because it happened to be less than a mile away where I was for a…read morefunction. And...I had checked out their menu online! This was the only place in the area where I could get brands I have been looking for. I was completely pleased with whole experience at Upstate Canna. Plenty of parking in front of the store. Pleasant check-in. Layout utilizes space efficiently so you can view products. Tremendous selection of flower and prices to fit every budget. many other products to choose from as well. I was very pleased with the prices on what I bought. Jeremy, my budtender was pleasant (as was Joe, lol) and knowledgeable about what I purchased. Overall, this was a great first-time experience. As a veteran of visiting six state's worth of dispensaries, I have had many good, some mediocre, and flat-out poor experiences (just a few). I will definitely visit again if I am in the Albany/Schenectady area.

I arrived at around 10am on a Friday to check out the first legally licensed by NYS upstate…read morecannabis dispensary. Very exciting! Not counting drive time, the entire process from line to purchase took 30 minutes. I overheard that the wait time is much longer after lunchtime. While the obvious reason for this is supply versus demand (one legal dispensary in the area), there are some other best practices I have seen used at other dispensaries that I think Upstate Canna should adopt: 1: A preorder process. I've ordered online at other dispensaries and they text me the information to present with my ID at the door upon arrival and that gets me into the express in and out lane. 2: Merch. There is a smoke shop and a candy shop down the street from Upstate Canna. Yet they have a entire space where folks just check in and wait on a u shaped booth. That is prime real estate to add snacks and pipes and such. 3: The check in person didn't know what was on the menu. There was a big screen sort of power point but if people are just going to sit around for 30 minutes waiting to buy, consider having a menu for them to look at while they wait or even just a QR code they can scan that pulls up the current online menu where they can... order ahead and pay to save time. Additionally, while they smartly had two atm machines on site, neither worked. Which is a obvious issue that I recognize they have only so much control over but, they're taking up space and not working which would suck for anyone needing to get cash to make a purchase. The above stuff being updated would bump stars up to 4-5 later for me. At the moment, they are the only legal shop in town so it isn't a big deal and easy to overlook but competing dispensaries will inevitably arrive.l and compete for my business. That was the needs work stuff that dropped them from a 5 to a 3 star. Now to talk about the good stuff! Customer service was friendly. From the check in to the sale. Staff were friendly and knowledgeable (except check in guy who was just friendly). I learned that Upstate Canna is going to be implementing a delivery service which is absolutely fantastic! Assuming they end up having a location close enough to me in Colonie for it to be used eventually I will. Product seemed pretty good but I need to do some more research over the weekend :) They have a good selection of local flower and vape blends. Even pre rolls and tinctures. Though the tincture selection was a bit limited it was still better than some places I've been. At the end of the day, if they can get their transaction time down to less time than it takes me to drive to MA and pick up my order (currently that is 48 minutes) and they make good choices about capitalizing on their first mover advantage in the region to adopt best practices, I am very optimistic that this local business will thrive and that I will be visiting again!

Best dispensary in town! Staff are friendly and knowledgeable, and I have been pointed towards a…read moreproduct of better value over more expensive options. The Native Nations live resin carts for $30 out the door is the best cart around!

Excellent service. Always a great selection & I save gas going here .. I like that it's always the…read moresame people and they know what you like

Finally, Latham is coming into its own. We have burgers of every kind, fish mongers and steams,…read morechicken buckets or boxes, pizzas, Mexican, Thai, Indian, and more I'm sure I've missed. What do you prefer? Here are your choices: Flower, pre-rolled, vaporizers, concentrates, edibles, tinctures, and of course, tropicals. There is something for every person's taste. Parking is just adequate but there are talks of expanding the parking lot. Staff are knowledgeable and pleasant. Store is modern. Product is no more expensive than most dispensaries but not as "cheap" as Canadian stores. Must be 21. Don't get baked and drive.

Horrible services lack of respect will never be a customer again.shitty weed don't know how to buy…read moresupplies just nasty shit find better in the streets lol nasty puke.