Sheena was lovely and they had what I wanted. The greeter was pleasant. The store was extremely…read moreneat and clean.

Was a frequent visitor until today!! I will never go back to this store and I will urge all of my…read morefamily and friends to stay away too! The "Owner" Joe is a lying thief! must be they aren't doing great if they have to double charge customers, admit it then make them drive all the way to the store just to argue with them, and refuse to give back what you stole! You lost a loyal customer today, and many more to follow!

Do not do buy anything from CPDW their service is horrible. Their App is horrible and last not…read moreleast the staff sucks. 0 empathy for their own customers who usr website and I have been in both locations multiple times. Multiple issues multiple times. I do not like to hurt anyone's business with a review. I waited to see if they would make anything right. not gonna happen again.

if I could give this place 0 stars I would. I bought 2 disposable vape pens only to find out…read morethey've been opened and consumed. After reading some reviews it seems like I'm not the only one that this has happened to. I am writing this review to help some people stay away from a location that operates like this.

These guys are the best! I always have a tremendous laugh and experience when I visit the staff is…read morenext level to make a customer feel comfortable in their decision. I always find what I'm looking for with ease and the prices are just as competitive as anyone else I've found. A shoutout to Elena! For being the #1 rep ever that makes it a privilege to visit this dispensary! Thank you for everything!!

Everyone is always friendly. They always have our orders ready promptly. They have a very wide…read moreselection of stuff and it's always changing, always fun to try new edibles and drinks. Plus, the store itself is gorgeous. I love the graffiti by the registers.

I love High Frequency for their super friendly and knowledgeable staff and the BEST prices and…read moreselection in the Capital Region. This is my go to place! Special shout out to Erica and Vernon!

I was a frequent visitor to High Frequency. i'm actually eligible for a senior discount and a…read moreveterans discount. I always received my discount. I went last Saturday, sept 19, 2026 was told that the information had been purged from the computers and my information had to be re-inputted. But they did it and I got my discount. However, when I went back , yesterday sept 25th, 2026, the staff refused to give me my senior discount saying it was my responsibility to tell them first before they processed the order. Very disappointing, unprofessional, and a disgraceful way to treat a senior citizen and veteran of the Persian Gulf War. I will not be going back

The employee was really nice and knowledgeable…read more But the options for cartridge batteries were minimal. The options they did have, were complex and had unnecessary and unwanted features. Please stock traditional pen batteries.

Fantastic A+ selection, top notch, friendly sociable, knowledgeable service. Worth a long drive!read more

I had an amazing time at Legacy dispensary! The bud tenders was extremely knowledgeable and…read moreefficient. I love the selection of products they have especially the edible drinks, they are priced really well and are affordable.

Worst dispensary I've ever been to .. prices are so high and not much of a variety. .please do…read morebetter

I especially decided to shop here because it happened to be less than a mile away where I was for a…read morefunction. And...I had checked out their menu online! This was the only place in the area where I could get brands I have been looking for. I was completely pleased with whole experience at Upstate Canna. Plenty of parking in front of the store. Pleasant check-in. Layout utilizes space efficiently so you can view products. Tremendous selection of flower and prices to fit every budget. many other products to choose from as well. I was very pleased with the prices on what I bought. Jeremy, my budtender was pleasant (as was Joe, lol) and knowledgeable about what I purchased. Overall, this was a great first-time experience. As a veteran of visiting six state's worth of dispensaries, I have had many good, some mediocre, and flat-out poor experiences (just a few). I will definitely visit again if I am in the Albany/Schenectady area.

I arrived at around 10am on a Friday to check out the first legally licensed by NYS upstate…read morecannabis dispensary. Very exciting! Not counting drive time, the entire process from line to purchase took 30 minutes. I overheard that the wait time is much longer after lunchtime. While the obvious reason for this is supply versus demand (one legal dispensary in the area), there are some other best practices I have seen used at other dispensaries that I think Upstate Canna should adopt: 1: A preorder process. I've ordered online at other dispensaries and they text me the information to present with my ID at the door upon arrival and that gets me into the express in and out lane. 2: Merch. There is a smoke shop and a candy shop down the street from Upstate Canna. Yet they have a entire space where folks just check in and wait on a u shaped booth. That is prime real estate to add snacks and pipes and such. 3: The check in person didn't know what was on the menu. There was a big screen sort of power point but if people are just going to sit around for 30 minutes waiting to buy, consider having a menu for them to look at while they wait or even just a QR code they can scan that pulls up the current online menu where they can... order ahead and pay to save time. Additionally, while they smartly had two atm machines on site, neither worked. Which is a obvious issue that I recognize they have only so much control over but, they're taking up space and not working which would suck for anyone needing to get cash to make a purchase. The above stuff being updated would bump stars up to 4-5 later for me. At the moment, they are the only legal shop in town so it isn't a big deal and easy to overlook but competing dispensaries will inevitably arrive.l and compete for my business. That was the needs work stuff that dropped them from a 5 to a 3 star. Now to talk about the good stuff! Customer service was friendly. From the check in to the sale. Staff were friendly and knowledgeable (except check in guy who was just friendly). I learned that Upstate Canna is going to be implementing a delivery service which is absolutely fantastic! Assuming they end up having a location close enough to me in Colonie for it to be used eventually I will. Product seemed pretty good but I need to do some more research over the weekend :) They have a good selection of local flower and vape blends. Even pre rolls and tinctures. Though the tincture selection was a bit limited it was still better than some places I've been. At the end of the day, if they can get their transaction time down to less time than it takes me to drive to MA and pick up my order (currently that is 48 minutes) and they make good choices about capitalizing on their first mover advantage in the region to adopt best practices, I am very optimistic that this local business will thrive and that I will be visiting again!

Excellent service. Always a great selection & I save gas going here .. I like that it's always the…read moresame people and they know what you like