There is a short, fat, bald, man that works here that really needs to work on his sales approach…read more I have shopped here for the last 30 years or more. Today I came in for something I had ordered online. I was directed to this short, fat, bald, man who immediately turned angry the minute asked for his advice on how to use the product. For this guy to get so angry so fast when asked for a simple response, makes me wonder how he still has a job. Honestly, I can only assume that unless this guy has a record of being so prolifically rude to every customer that walks thru the door that this guy is a grade A homophobe. I know homophobia when I see it. Ive lived with it my whole life. But I called him out and told him he was rude and that I could have gone to Home Depot but I want to support Feinsod's in the shadow of a superstore. When I said I could have easily gone to Home Depot but chose not to he screamed to me "THEN GO TO HOME DEPOT!" I hope the management of this store is ok with losing a long time customer at the cost of supporting an obvious hater. Good Bye Feinsod's I'm off to Lowe's. I tried to support you.

This is the last great hardware store. You can buy screws and nuts of every size -- metric and…read moreimperial -- one at a time. And upstairs you can find the same in the most familiar and obscure plumbing pipes, connectors and the like. Please bypass Home Depot to keep this store with us for as long as Jay Feinsod is willing and able. Feinsods is a gift and a blessing to the community. And, personally, its my favorite toy store!! Old Greenwich resident

I went in to buy a grill. It was not available so I had to wait to get a rain check I never got a…read morecall and found it difficult to call and get an update. I ended up purchasing somewhere else.

Love this place - extremely friendly and helpful. Rico, G and Rich are super knowledgeable and take…read morethe time to listen and address any DIY issue.

Had what I needed and could not find near where I live. Made the trip and they were friendly,…read morehelpful and well-stocked. Convenient parking right in front and no complaints.

I was searching for a discontinued rolling cart for my discontinued Weber Q grill. eBay didn't have…read morethem, Amazon didn't have them, even Weber itself didn't have them. Thankfully the magic of search engines told me that Greenwich Hardware did. When the cart arrived, it turned out to be the wrong one. They were selling the new cart, not the old one I needed. Instead of simply issuing a refund, Trey promised to do everything in his power to help me track down what I needed. It only took him a few days to come through! He called in a favor at Weber and had a buddy do a deep search of their entire inventory, eventually finding one tucked away in an old warehouse in Indiana. It was shipped to me post-haste. This was a level of customer service that knocked me off my feet. If I'm ever in town, I'll make sure to stop by and thank Trey in person. For now, the best I can do is write this review and keep them in mind the next time I had any internet hardware needs.

Very knowledgeable, kind folks, shop local! Prices are fine, not sure what the old reviews are…read moretalking about. I go here weekly.

No link on Yelp to search for products. SHIT Yelp, and SHIT True Value!!! Now, I see I am limited…read moreto a minimum of 85 words, and the line is still busy at True Value. Let's try redialing for 3-4 minutes. Nope. Still busy. Must have one person working there.

Great place if you are doing small jobs and need advice. Very helpful staff and similar or better…read morepricing on many things to the big box stores. I regularly get paint, screws, light bulbs, etc. The only thing they didn't have was an inexpensive small orbital sander to refinish one wood table top. Their stuff was higher quality for greater usage but it wasn't worth it for just one table. And their cabinet hardware selection is small. But everyone in there is super nice. Highly recommend.

Not worth the time nor money. I walked in today looking for presents for the holiday season-- my…read morefamily is very into power tools and home projects. Unfortunately, the prices were extremely high and the employees seemed to be fooling around in the back. Will not be visiting again.

Attentive service by friendly, knowledgeable staff. Ample stock covering many categories.read more

These guys always seem to have just what I need - and they are really great about explaining how to…read moreuse their products. DOn't let the small size fool you - I suspect they have a Mary Poppins' bag of materials downstairs based on some things I've requested but didn't see on display. Voila!

Always a positive experience. Great staff, friendly and they remember your name. They usually have…read morewhat you are looking for along with good advice. Definitely a go to place

Spot on hardware store and so much more. Literally, I often…read morewalk into Chubby's and say, "Do you have this oddly shaped thing or part of a thing?" And they always have it. I was worried with Covid fears, I wouldn't be able to use Chubby's as my personal "huh??" Resource, but not true. They are just as good on the phone! They can find the right thing, take a credit card number over the phone, leave it labeled for pick up all contact free! Just the best service and customer care. Thank you!

Weed and Duryea is an oasis in a world of big-box stores that offer terrible service…read more There are few stores -- hardware or otherwise -- with such attentive customer service as Weed & Duryea. I can't think of a time I've visited when I wasn't approached by a salesperson offering help. The store is well stocked and immaculate, and they can even do repairs on some household items. In fact, I brought something in for repair last week and received a call just a few hours later that it was ready for pickup. And this kind of turnaround was on a Sunday! Prices are reasonable, and certainly reasonable enough to keep me out of Home Depot or Lowe's. Weed & Duryea saves me the trek and the annoyance.

My review is NOT based on the Weed & Duryea Hardware store, which I find to be a decent, convenient…read moreresource. It pertains to their HOME SERVICES division which I used to clean and restore my cedar wood roof. They were at first very nice and repsonsive. After the fact, I discovered they did not use the proper treatment or restorative process, In the end I got poor workmanship that did not last the test of time. To make matters worse, they had zero interest in rectifying their poor job. Stay away from these guys!

I worked with this company on my last major project, and they were fantastic. Among professionals…read morein the area, they're the top recommendation for lumber and finishing materials--and they definitely live up to that reputation. I had a small issue with a special order, but they stepped up immediately and made it right without hesitation. That level of service really stands out. Truly a one-stop shop. Big thanks to Ferbian and William for all their help!

I have really enjoyed my experience working with Rings End design services. I was having trouble…read morepicking out fixtures and wall coverings for my home. Kristian came out and really took the time to listen to my vision. He provided me with a wide range of samples and design options, tailored to my home's aesthetic and my personal taste. He pointed out ideas I hadn't considered that transform the space by adding warmth and depth.  I am grateful for his expertise I have had a lot of fun working with him.