0/5 stars -- absolutely horrible customer service, especially by Charles. Can Can Electric does not notify customers when there is a delay or a canceled appointment. They give you a four-hour arrival window, make you wait around for an estimate or service appointment, and then simply do not show up. When you try to contact them for confirmation or an explanation, they do not respond. This has been one of the worst customer-service experiences I have had. I strongly recommend choosing another electrical company. If your homeowners insurance referred you to Can Can Electric, ask them to assign a different contractor. Trust me--save yourself the frustration and go with another company. read more

Fidelity home warranty said he was coming Friday Aug 14, took the day off work, he never showed. When called, he claims he told them he was coming Saturday Aug 15. We said, fine, see you tomorrow- was a no call, no show. Why does Fidelity keep this person as a contractor? So unprofessional- took our money, now we have to jump through hoops to get our $$ back. read more

One Star -- I Wish I Could Give Zero Charles Schlaff from Cancan Electric was by far the most unprofessional and disrespectful contractor my family has ever dealt with. He showed up late, brought an attitude, and treated us with nothing but rudeness from the moment he arrived. He was condescending, dismissive, and downright unpleasant throughout the entire ceiling fan installation--something that should have been straightforward. This was not just bad service; it was appalling. His behavior toward my family was completely unacceptable. If this is the kind of person Cancan Electric chooses to represent them, then they clearly have no standards. Charles Schlaff didn't just do a poor job--he single-handedly ruined any trust we had in the company. Avoid Cancan Electric at all costs. I wouldn't recommend them to my worst enemy. Save yourself the headache, the disrespect, and the disappointment. Never again. read more

Charles was the best. He went above and beyond to check everything for safety, offer options and be an extremely knowledgeable resource. Will definitely use again read more

Charles installed a new ceiling fan in our house on behalf of a warranty company. He communicated very well and the work was well executed. Would gladly use him again. read more

Charles was prompt and quite helpful in explaining what needed to be done. He was helpful with moving things that needed to be moved around to accommodate the ladder. (Which is rare.) He was neat with the installation of my fire detectors and explained proper disposal of the old units. He was polite, friendly and respectful of my possessions being careful not to knock into some of my many art supplies that were stacked near where he had to work. He was efficient with his time, installing the units quickly with a minimum of fuss. I've had a number of home warranty contractors and he was one of the best. read more

Charles was great! He went above and beyond to check everything for safety and offered us options to consider. He is extremely knowledgeable and we will definitely use his services again in the future. read more

We have had services from Can Can Electrical on several occasions, and I have been very pleased with them. Charles is very personable, and knows his business well. Each time he has quickly diagnosed the issue and fixed it promptly. I believe their services are value priced and they stand behind their work. It is great to have Can Can Electrical in my directory of trusted trades people! read more

I used Can Can Electrical to trouble shoot and fix a problem with my electrical panel. My kitchen and outside lights went out, and I could not figure it out - the breaker hadn't moved. They were quick at setting an appointment, flexible and friendly when I needed to move the appointment, on-time when the appointment window came, quick in diagnosing what was wrong, and quick in fixing it. He was thorough in checking that all lights and light switches worked. And - he was funny. I highly recommend. read more

Extremely unprofessional and rude. The server came through the insurance. He's stating it's some cable that the insurance won't cover. I called them 3x to get a quote to have them fix. When he finally show up, he left with out even saying "have a good day". I haad to call to ask what happened. He said it was going to be "expensive" n would call me the next day with a quote. Its been 2 weeks. I called another electric company who said the wire is perfectly fine n its a braker. The insurance don't want to cover the braker because of the lies this men said. I called him to get a write explanation problem of what he found and he was extremely rude, cut me off and hang up. I have never experience such bad service in my 30yrs of life. read more

We had similar experience as others on here. Incredibly rude, condescending. His evaluation directly conflicted with other bids. When I attempted to follow up for more information he literally hung up on me when I asked his name. read more

Wanted to give this company thumbs up and a five star rating as it was deserved. Our breaker box had a loose breaker and it was effecting our Master Bath outlets and several other areas in our house. Can Can electrical came out promptly to fix the problem. Their service reps were highly qualified and had been in the business for many years here in the Las Vegas area. Their knowledge of electrical workings was impressive. They knew exactly what was wrong with the problem we were having and knew exactly how to fix it. They were congenial and professional and highly efficient. I would recommend this company to anyone looking for trustworthy electricians who know what they're doing!!!!!! read more

Charlie was sent by my home warranty company and did a great job. He was great at communication and walking me through the process of what he was doing. read more

Charles was the absolute best electrician we have ever used. His knowledge itself makes him stand out from everyone else. In addition to that, he is extremely reliable unlike any other service tech. He came out the day I called. He called ahead of time exactly when he said he would and showed up exactly as promised. That never happens. Finally, he cares about his customers. His honesty is obvious as he doesn't try to create more problems like others do. He fixes just what is needed to be fixed. He has earned my trust and my business. I am confident you will find noone better than Charles. read more

STAY AWAY - called my warranty repair company and they sent this company out. The guy who came out told my tenant that the house was about to burn down. I called him and asked for more detail and he hung up on me (4 times in a row) and yelled about how he was going to report my and my home to the state for code violations (an odd threat since I was literally asking him to fix anything that was wrong with my house). I called another electrician who came out and fixed the problems in about an hour. It's clear that the warranty company uses this guy to avoid the cost of having to fix anything. They send him out to determine that all the problems aren't covered (read the reviews. This same story has played out with a lot of people) read more

We had electric problems with a house we bought. We had the warranty company send an electrician out who turned out to be cancan electric. They said they would be out 12 to 4pm didn't arrive until almost 6pm. They didn't give us any information about the electric repair just that the warranty wouldn't cover it. We hired another company that fixed it in less than 3 hours. read more

The technician that came on a service call from my home warranty call was extremely lazy! He came out on my call to fix broken outlet plug boxes he stayed for about 2-3 minutes and said he will be back but all he did was report it to my insurance company that we broke them by using oversized screws this house is old at it was normal wear and tear now I lost $75.00 in a repair call because my insurance believes his lazy workmanship and left my outlet disassembled! Never Use them!!! Oh and I canceled my home owners warranty and went with First American . read more

Can Can Electrical - Contractor came and left my plug like this - Electricians Near Me - Las Vegas, Nevada

Absolutely do not recommend! I called these people Tuesday as my landlord recommended them. They said they could be out the next day and would show up between 8am and noon. I let my husband know the service window time. He took off the time from work to do so. I just got off work now (12 hour hospital shifts) and he lets me know that no one came. I just called the business at 9:30pm to leave a message that no one came. A man (presumably the owner of the company) answered. I let him know what happened and his reply was , "well I don't know why that happened." Then he has me on a very long pause like he's shifting through papers and then proceeds to tell me he does not have the papers with him. Then he proceeds to get nasty and tell me that my husband should have called them when they were a no call, no show and it was our fault. Not an apology, or hey we can come by tomorrow, we can make this right. We messed up, nothing. I understand things happen but you're not going to shift blame and put it on the customer that you were not reliable. Fact is, I work long shifts and just came home and he didn't have the info. I then told him it's not professional to blame a customer for your error. He then tells me to call someone else and hung up. Very rude, not professional. Do yourselves a favor and find another electrician and not this douche bag! Crazy... I just read the reviews and this Charles guy sounds like a real winner! Epic fail! ‍ read more

Replaced the lights in my business. 3 months later 4 of the lights stopped working. I contacted them to get it fixed and I was told they were too busy on big cooperate jobs. I tried again a month later. Same thing. They said I should call around to find someone else. Someone else to fix their work. read more

ZERO STARS! BEWARE; Owner left the main outside electric box open to the elements & fire danger. He accused us of messing with the electricity stuff in the home, so we would lose out on a bunch of money through our home warranty. And the next day other outlets in home stopped working cause of their shotty work. On top of all this the owner is VERY RUDE, UNPROFESSIONAL & LEFT A MESS BEHIND. this place is more than incompetent. read more

Can Can Electrical - Electricians Near Me - Las Vegas, Nevada

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I asked my home warranty to make an appointment due to lights being out in two rooms in the house and it wasn't the breakers. Can Can Electric called me the same day to make an appointment, and quickly mentioned a couple of things I could try to fix the problem easily. I followed the lady's instructions and it fixed the problem! [The GFI had to be reset and for these two specific rooms it was in the garage instead of in the actual rooms which I would have never guessed]. That took 3 minutes and I was very surprised that they walked me through it [for free] instead of making easy money by scheduling the appointment anyway. Great friendly company! read more

The electrician Charles went over and above to help me at 6012 Carmen Blvd. Thank you Charles. You are a rare individual.

Unprofessional. Cannot show up on time. Kitchen light was going out. Landlord contacted this place to come fix/replace it. Appointment was between 8am-12pm. By 12pm, I've received no word, so I called and was told they were running late. They showed up after 1pm. At that time, the tech recommended the entire fixture be replaced as it was old. Made an appointment to replace it. Late for 2nd appointment. Same thing, between 8-12, and never called to confirm, and arrived late. At the time of arrival, the tech seemed to forget his first visit there, and recommended (Again) the fixture be replaced, and he did not have the fixture with him (????). Made an appointment AGAIN to have the fixture replaced. Come the next appointment day, I again received no word, no confirmation, and this time, they just didn't show up at all. The next day I called to see what was going on, and whoever I talked to said basically to call someone else. This is probably the most unprofessional group of contractors I've EVER dealt with, ever. Do not recommend. read more

My home warranty sent out Charlie from Can Can after I called them about my outlet being loose. It started to come out of the wall more and more everytime I would unplug my toaster. Charlie gave me this whole story about the hole in the wall being too big for the outlet and said he may be able to rig it but it wouldn't be up to code so he can't do it through the warranty. He said I may need to get my backsplash ripped out and have the hole made smaller. He said he could come back out if I paid Can Can directly and that he could try and fix it but I would owe him $125 whether it worked or not. I called to set up an appointment with him and he didn't even have the decency to call me back and setup a time like he said he would. I ended up going through someone else and the problem was fixed in 20 min. All I needed was a new fuse box which is something a basic electrician should be able to do. I'm call my home warranty to complain tomorrow and hopefully get my money back. I will never use Can Can again. See the after picture for yourself. read more

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Called in a repair through my home warranty and they sent Can Can Electrical out. They showed up on time and did a great job fixing my electrical problems. Extremely pleased with the service! read more

Just waited from 8 a.m. to 1 p.m. for the electrician and nobody showed up. I called to find out what the problem was and they said the guy had called in sick and couldn't make it and they had forgot to call us to let us know. I asked if there was anything they would do to make up for my time and they said they could not do anything at all whatsoever and that I could either use them again and try again or find somebody else. I'll definitely be going somewhere else. They could have at least offered a discount to make up for their mistake and wasting my time. read more

Used them on extensive work on a rental. Few missed communications but work was satisfactory. Called again on a separate issue...no response. Failed to show for an appt and was told to send email with info. Still No response. Don't waste your time... read more

This company needs to change their name to Can't Can't. Do not use them. You're better off letting your house just burn to the ground. It would be less of a headache. I'm not gonna waste anymore of my time even writing a review on them. read more

I had issues with the smart switches in my house. I went through my home warranty and they sent the electrician out the house. It didn't take long for him to find the problem. He fixed both the chandelier and dining room lights quickly and professionally. Great professional service! Highly recommend them! read more

Can Can was recommended by my home warranty company to fix an electrical problem. Charles called on Wednesday morning and scheduled an appointment for Thursday morning with a 4-hour window from 8:00 AM to 12:00 PM. Long story short, Charles was a no-show for the appointment and never called to advise me he wasn't coming. When I called to advise the home warranty company that Can Can Electrical was a no-show, the representative from the home warranty company called Charles who advised he had not scheduled an appointment with me yet. Mistakes are understandable and forgivable but lying about them is inexcusable. I cannot recommend this company at all. It's unfortunate there isn't an option for zero stars. read more

Charles came, diagnose the problem and replaced my GFCI outlet, which was falling apart. He is such a nice friendly guy, will definitely call upon his service again if I need them. read more

Highly recommend NOT going with this company. The guy showed up to my house really late and was very unprofessional. I asked him if he had boot covers because it was raining outside and he immediately walked away and said he won't be servicing my f**king home in front of my daughter. This was all because he didn't want to use boot covers walking before walking on my carpet. read more

I'm not really sure why the bad reviews. Charles and his assistant arrived right on time, both went to work and solved my problem with my electrical in a flash! (No pun intended). Charles was friendly, courteous, very knowledgeable and efficient. Things could not have gone any better! I would highly recommend them and would absolutely use them again if I needed to in the future! Thanks guys!! Excellent job!! read more

CHARLIE. IS. AWESOME. !!!!!!! An investor friend of mine recently bought a vintage 1943 house, which I am in the process of moving into as a tenant. In exchange for reduced rent, I am also helping him with some of the repair work... starting with the electrical system. During the course of the home inspection, the inspector pointed out that the electrical system wasn't grounded (it had the old-fashioned 2-prong outlets as opposed to the new, safer 3-prong outlets). He recommended I get at least some of them re-wired, so I could at least plug in my major appliances without fear of shorting a circuit. He also recommended I dress in a slutty schoolgirl outfit when getting bids from contractors...so as to get the best possible price (for reals...he knew a woman who used this tactic successfully). Well, I've been stressed lately, and the last fuckin' thing I felt like doing was donning a slutty costume...so I called up Charlie, wearing nothing but some dirty old sweatpants and a snot-stained hoodie. And he STILL gave me a great deal! What we thought was going to be a 2-day project turned out to be a huge fucking mess -- the house had been purchased at the foreclosure auction, "fixed up," and then flipped by one Jared Weiss...who hired a team of half-assers to come in and basically just slap a new layer of drywall over everything. It looked OK at first glance, but once Charlie and his journeyman assistant, Junior, started looking at it -- it turned out that whoever did the electrical work for Jared Weiss fucked it up royally. There was a MULTITUDE of illegal code violations -- frayed wires, loose wires hanging in the attic, extensions cords in the attic running to nowhere, a jerry-rigged water heater and much, much more. A total fire hazard!! Essentially, Charlie and Junior ended up having to re-wire the entire house. It took him 11 days, when he had only expected to spend two -- but he was cheerful the whole time, and still gave me a GREAT price. What I like best about Charlie is his down-to-Earth, everyman demeanor. At first he was hesitant to use swear words around me -- the first few times he let one slip, he apologized for using such language in front of a "lady." HAH!!!!!!! I let him know it was of no fuckin' concern to me what kind of language he used -- but I still thought his embarrassment charmingly quaint. All in all, I got a really good vibe from him, personally AND professionally. He was exceedingly thorough in his work, and always erred on the side of safety. I feel about a thousand times safer now, knowing I don't have to worry about frying my pubes every time I step out of the shower and turn on the blow dryer. Seriously, I can't recommend him enough. The only bummer is that he's always super busy (he's been doing this long enough to where he has about a billion accounts in town, so he's never hurting for work.) But even so...they have a 24-hour on-call emergency service...because they CARE! Nearly seven grand later, I'm hoping not to need him anytime soon...but if I do, I will not hesitate to call him again. read more

They were scheduled to replace a ceiling fan through our home-warranty company. They scheduled several four-hour time windows to replace the fan and never showed up, only leaving voice messages at the last minute. Then, when my wife asked them to commit to coming at a specific time, the owner called her a "b----"! I have no idea if they do quality work, but they are completely unprofessional and would recommend staying as far away as possible! read more

Charles is the best. Anytime we need something done, we call Can Can Electrical. Honest and efficient. Our go to electrician!

I had an appointment yesterday 8/12 and spoke with someone the night before stating a tech would come from 12pm-4pm. Well not only did NO ONE show up, but no one even called. Would never want to give them business with the first impression being, well nothing... Poor customer service and horrible experience. read more

I'm a Realtor and used Charlie because he was referred to me by Old Republic Warranty. Even though the warranty didn't cover the repairs, he still came out and completed to work at an excellent price. Not only did he give me an estimate over the phone, he also came out to my home and did the job on short notice. He was very thorough and honest. I have total faith in him and his work. I would use him again anytime I need electrical done! read more

We got stood up; no-call no-show. We called a couple days prior and made an appointment with a 4hr window, they never showed up or called. Very disappointed. read more

I cannot say how much Charlie @ Can Can saved us! We had electrical issues in our house since day 3 of living in it. After some appliances started smoking one day and set off smoke detectors (which also fried and then turned off) we called our home warranty company to get someone out ASAP. They sent out a TERRIBLE company-- Ideal Services--but a day later, after that company (not can can) said everything was fine and blamed the problem on NV Energy, the same crap happened again-- lights dimming and brightening, smoking appliances, etc! We called back our home warranty and requested a NEW electrical company-- someone who was more trustworthy. Charlie showed up at 7pm on a Friday and found the problem within 10 minutes-- we had a FLOATING NEUTRAL on our panel. (exactly what my boyfriend was saying it was FROM THE BEGINNING, but the NV energy guy and the other electrician said no way-- that is too rare). As Charlie explained to us, a floating neutral is one of the most dangerous things ever you can have happen at your house. Basically it arcs and sends up to 240v of electrical to anything plugged in-- causing smoking and fires. Basically anything you have not plugged into a surge protector gets toasted. He deemed our house unsafe until we could get a new panel installed. He went back to his shop and by some sort of miracle found a panel in his shop! He called us around 9pm to tell us he would be over the next day (Saturday morning) to get the install completed. He showed up around noon and we had non-arcing and safe electricity before 2pm! He then went around the whole house and checked each circuit to be sure there was a neutral connection. We ended up with thousands of dollars of damage from the multiple surges that moved through the house. But we now are safe and not so scared to be living in our house-- all thanks to Charlie! If you need an electrician, call Charlie and his company-- they are the best around! read more