I go into this shop all the time to get my bike fixed and/or when I need new parts, and every time I do I am always cheerfully welcomed and helped with whatever I need. It looks like all the reviewers here, or most of them, can agree on the notion that the owner's attitude needs a little work. I agree with that to some extent, even though the guy is always pretty nice whenever I see him and has always helped me when I needed it. I can see where people might feel offended by his character though, since he's a little rough about business and can throw jokes around easily. He's NOT for sensitive people, that's for sure. It's too bad that it has caused such an unfortunate effect on his shop's online reviews, because I actually think he's pretty cool.
However, I do not go to this bike shop because I love the owner. I go to this bike shop because they have great employees and a manager who is practically a genius, they have tons of parts, can order just about anything they don't have already there, can offer great tips, and will wait on anyone who walks in the door (which can be a lot of people at times). Their staff IS incredibly nice and will bend over backwards to get you anything you need in a reasonable time. There's a nice girl there (and I think now there are two) who works on bikes and does a really good job. I've never seen a shop in Chico handle more repairs than this place, and for me, their turn-around time is great. They also have two really adorable dogs that make the atmosphere really fun, especially for kids.
If you're gonna give Campus Bikes 1 star because everything they have to offer was tainted by the "attitude" of the owner, then I'm sorry about that. I wish you could be a little more forgiving, because these guys work extremely hard at what they do and I really hate to see a great bike shop get stupid reviews because of something that happened with the owner. I really like him, though maybe with some people he could use a bit of work on his patience. But aside from that, everyone that works there is awesome, and they deserve an awful lot of credit. I will always go back to Campus Bicycles whenever I have a problem or need something for my bike. read more