I have been so pleased with Blue Star Gas. They installed a whole-house generator and did a…read moreterrific job. We also switched over to them to deliver our regular tank filling of propane for our house. They have all been highly trained and they are very helpful on the phone, as well as on the job. Good old-fashioned service, which is great to have in this day and age.

Carlos Gonzalez, the division manager is an actual working person. He goes out into the field and…read morehandles customer service calls. I had a concern that he addressed fully and completely to my satisfaction. He listened carefully to me and used his discretion to make a sound business decision to keep me happy as a long time customer. I could have been easily been blown off with a trivial matter but he took the time to see the solution that best suited me, not some far off corporate decision maker on a phone somewhere. If you are looking for a local propane company with hard working drivers who are careful, respectful, and timely then this is the company. Pricing is close to the same for every propane company, some will try to lure you with low startup prices then provide crappy service. Read the reviews fior some of the other companies and you will see they are all over the board. Carlos runs a tight ship. Thank you

Hilary and Heather are very kind and helpful! They accommodated all my needs on a very remote…read moreproperty.

This guy stinks, really smells bad, always has the same exact dirty hat and clothes on, acts like…read morehe's opening the house door, looks in windows, tries a dozen times or more to get to the neighbors' yard through ours, and always has a sickening smirk on his face.

DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCE! YOU WILL GET SCREWED…read moreTheir call center is in another country- you get bounced around between people to get another person who still can't help you and then they refuse to fill your tank and cancel your account which makes you have to pay an early term amount of $160 when they are the ones refusing to fulfill their contract? Wtf? This company is a NIGHTMARE TO WORK WITH FROM START TO FINISH! ID GIVE -5 stars if avail

AmeriGas's propane tank has been sitting out for over a month on the street outside my Ranch. I…read morehave called 10 times trying to get people to come and get it with no success. I even talked to several members of the resolution team at AmeriGas and absolutely nothing has been done about it. Absolutely the worst reputation of any propane company around. Ferrell Gas is fantastic! And if you decide you want a really good company you can give TriR Gas a call. Both companies are fantastic and you actually get to talk to somebody who lives in California. I just spent two hours on the phone with another member of the resolution team to try to get this resolve, and again I got somebody who was snotty and argumentative. I have no idea why anyone would use this company. I can't think of one positive thing to say about them and it's reflected in their ratings. If there is a way to screw something up they will figure out how to do it. If I was really going to give them an accurate rating it would be -20 stars.

As long as I live in the Redding area, I'll only go to Leo's for propane. Quick and easy service…read morewith a smile... Beat the hell out of every other propane refill joint I've ever been to!

These guys are GREAT. They always have the Cheapest rates and are courteous. They are hard do beat…read moreso it's no wonder competitors can be snarky in the phone or frustrated...I'd be frustrated if I had to compete with this company as well.

Charlie, who delivers from Blue Star Gas is very rude and impatient. I have a locked gate to…read moreprevent my dogs from escaping. When Charlie arrives, I unlock the gate. This time, I was in the restroom when he arrived. He stated he arrived at 9:25am, as you can see in the attached photos. I made the attempt to call him immediately after hearing him ring the doorbell, so he would be aware of me being in the restroom. I even got notified on my ring camera if him leaving a minute later at 9:26am, as shown in the picture. I tried flagging him down, yelling his name, and calling him as he started his truck and took off. Very frustrating and unprofessional. I never had issues with the last representative that delivered, but with Charlie, it has been miserable. Because of this, I have canceled services and went with another gas company that is going to service for 2.47 per gallon. So in a way, this is also saving me more. Win win. Bye-bye blue star.

I really like using Blue Star Gas over the years. Talk about a company that's always seeming to get…read morebetter. One year they put a meter on my tank that reports levels back to the office, how convienent is that. Adam calls me when I get down to 20%, how thoughtful. You could say they do these things just to sell more fuel, until you run out and you have to take a cold shower. Over the years I've seen Blue Star Gas get better and better and I'm a fan. In life or business, you're either getting better or getting worse. Over 3 decades Blue Star Gas has done just that. I bake them cookies because I admire how they service the Mount Shasta residents.

We have had Campora for 10 years since moving to Tehama county. They are kind, friendly, easy to…read moredeal with. No hidden charges or delivery fees. Highly recommend doing business with this company.

This place is absolutely incredible. They know you (and your address)by name. I have been dealing…read morewith a difficult problem, getting my mother's new construction "in-law" house propane so she can move in. My aunt is tired of having her at her house, and I fear there will soon be blood shed!!! Karen and John have BENT OVER BACKWARDS to help me out. They have truly done more than I would have ever asked, it's almost embarrassing how nice and accommodating they have been.

We pay for gas with this company. Five days ago we called for a service to repair our water…read moreheater. Not one phone call back. We have been without hot water for 5 days.

What a shit show blue star has become. Went in to buy a washer. They didn't know the price and it…read moretook 10 minutes to figure it out. Didn't know if it was gas or electrical. Wanted $140 to deliver in benbow and take my old washer. I really want to support local but instead went to redwood appliances they decided and took away my old washer for $150 plus they are so much cheaper. I've been a customer for 60 years.

Very easy to work with. Great service and rates…read more ie - Had a regulator problem and within an hour of calling they had it replaced.

You guys and gals are awesome! Julie on the phone was incredibly knowledgeable and friendly. The 2…read moreservice guys ( sorry I forgot your names) that came out were awesome as well! I switched to your company because your prices are better, you are local and your customer service is top notch! You took the time to explain everything thoroughly and took care when replacing my tank to not damage the lawn or any of the bushes around my tank, thank you for that! I highly recommend Leo s Jones Propane Service. Shop local!!

This is an odd review to leave because I am not a customer of Suburban Propane. Nor will ever…read morelikely become one, as it turns out. Nor should you - ANY of you, ever. But I can attest that this is a terrible company - their pricing is more than double the cost of the competition and they are not honest or responsive - their phone has gone unanswered for two days now. I bought a home in Dunsmuir in 2022. There was a propane tank the sellers told me, that was theirs privately. There was about 50 gallons of propane in the tank for which I paid $200 through the escrow of the home purchase. There is no sign or stamp or other marking I could find on the tank - it is just a white propane tank and has been sitting there for 6 years that I know of - I own the property next door as well. I went to work remodeling the home and forgot about the propane tank. I had Blue Start Gas (an EXCELLENT company BTW) start service and they have kept the tank full over the three years. Roll forward to yesterday, 9/23/2025 - MORE THAN THREE YEARS after I purchased this home. I rent the home part-time as an AirBNB and was visiting the property yesterday to do a condition check, and found a note from Suburban on my front door, notifying me they had "Terminated Propane Service." As I looked at my propane tank, that note meant they had let themselves onto my property, disconnected the service line to my house and put a lock on the tank so I could not reconnect it! This began a (so far) 30-hour effort to reach them. Phone calls to their office go to a national "Customer Contact Center" number, with operators in New York, Virginia, and Sacramento answering the calls so far - all unable to transfer me to anybody in Yreka, or who could help at all. Thankfully, I figured out how to remove the lock and have reconnected the service to my home. But they nearly cost me more than $1,000 in rental income I might have had to refund if I had not accidentally discovered the disconnect, which had happened 6 days earlier. The technician who disconnected my tank is lucky I was not onsite when he arrived. He trespassed, put my property and my business income at risk, and now is not available to talk about it. To say it would have gone differently for him if I had been there is an understatement. You decide - is this who you want to trust to keep your family's propane connected and full through the cold winter? That is not their tank, and not their propane, but they basically tried to take possession of it without any process or notification. Do yourself a favor - go to Blue Star Gas in Mt. Shasta -they have been providing great service for me for 7 years, at other properties I own. They not only sell propane, but they have installed propane furnaces, tankless hot water heaters and other services - all with 100% satisfaction from me! Suburban, you will have to answer your phone eventually - can't wait for that conversation.

Don't do it. You will be sorry. They take advantage of their customers at every step. Gouging on…read morefees, interest, deliveries, gas costs. A terrible company in every way. The worst of America. Buy a gas can and set yourself up. You will be so thankful you did. BUT DO NOT USE THIS COMPANY.