I am so grateful for the awesome service Blue Star Gas provided. Their excellent professionalism…read moreand kind courteousness has been super helpful. As a first time home owner, I didn't realize it was going to be such a confusing task of getting my propane filled and making sure all my propane appliances are in good working order. Yet Blue Star Gas has earned my trust with their on-going helpfulness. Of both getting my propane filled quickly on time and making sure my bill payments were worked out smoothly. Depending on your situation, they have monthly payment plan options. Of course its ideal to pay for all your propane right away. But their payment plan options took away the burden of needing to pay for the propane fill-up all in one large payment. Which makes it really easy to get propane when needed. It was super generous of them for working out the financial payment part for me and my household in a very generous manner. The call-receptionist at Mt Shasta's Blue Star, she's one the most professionally-inclined and generously-caring worker they have. She really made my propane service that much easier and care-free. She deserves a pay raise and more acknowledgement for all the great work she provides to everyone. The other Blue Star workers who came over the house to initially inspect the propane tank and appliances upon my first fill-up were also very helpful. They were authentically kind and genuinely friendly. They really knew their stuff. All my technical questions were answered and my concerns were put at ease. I'll definitely be recommending Blue Star Gas to everyone. This review is a testimony of positive feedback to all the great service they've provided me. And I'm sure the great professional propane service they've given to ALL the local community of Mount Shasta for a very long time.

Charlie, who delivers from Blue Star Gas is very rude and impatient. I have a locked gate to…read moreprevent my dogs from escaping. When Charlie arrives, I unlock the gate. This time, I was in the restroom when he arrived. He stated he arrived at 9:25am, as you can see in the attached photos. I made the attempt to call him immediately after hearing him ring the doorbell, so he would be aware of me being in the restroom. I even got notified on my ring camera if him leaving a minute later at 9:26am, as shown in the picture. I tried flagging him down, yelling his name, and calling him as he started his truck and took off. Very frustrating and unprofessional. I never had issues with the last representative that delivered, but with Charlie, it has been miserable. Because of this, I have canceled services and went with another gas company that is going to service for 2.47 per gallon. So in a way, this is also saving me more. Win win. Bye-bye blue star.

Stay away from this deceiving company, go to their competitors. They have been charging me $900 for…read moreevery month and half during winter season (we were away most of the time during the period). And we just changed to HVAC in August, 2020, called them to remove the tank, and they sent people to our property twice to refill the tank: the first time my neighbor told them to get lost, the second time they came back and filled the tank and sent us a bill for close to $400. This company is unethical, and thanks to them we bit the bullet and paid for the HVAC conversion so that we don't have to deal with their deceitful Ed's in the future. It's utterly a disgusting experience!

Absolutely non existent customer service. We cancelled our service with them over a year ago and…read morewent with a different provider. The new provider moved the old Suburban tank over to the opposite side of the property next to the road for easy retrieval. 4 times we requested Suburban to pick up their tank. No response. It's still there. GET THIS. Some dipshit Suburban driver REFILLED the empty, non operational tank to the tune of $900. Its not even hooked up

Just a quick update. Still good service. Never run out of gas. Have not had to call the office…read morefor anything so I can't speak to that. But no issues. I also like that they have the transmitter that lets them know when you're low, so you don't have to call them.

We ran out of propane due to a faulty sensor. The representative made sure our propane was filled…read more3 hours later on a Sunday ! She was kind, understanding and friendly. We have had nothing but positive experiences every single time. I highly recommend !

Carlos Gonzalez, the division manager is an actual working person. He goes out into the field and…read morehandles customer service calls. I had a concern that he addressed fully and completely to my satisfaction. He listened carefully to me and used his discretion to make a sound business decision to keep me happy as a long time customer. I could have been easily been blown off with a trivial matter but he took the time to see the solution that best suited me, not some far off corporate decision maker on a phone somewhere. If you are looking for a local propane company with hard working drivers who are careful, respectful, and timely then this is the company. Pricing is close to the same for every propane company, some will try to lure you with low startup prices then provide crappy service. Read the reviews fior some of the other companies and you will see they are all over the board. Carlos runs a tight ship. Thank you

I have been so pleased with Blue Star Gas. They installed a whole-house generator and did a…read moreterrific job. We also switched over to them to deliver our regular tank filling of propane for our house. They have all been highly trained and they are very helpful on the phone, as well as on the job. Good old-fashioned service, which is great to have in this day and age.

Tickled Pink by the team in Orange!…read more. I am happy as a clam that I made the switch to Campora Propane! Saving money and getting great customer service is right up my ally. I'd been seeing the Campora trucks in town and one day at lunch I asked the guy, how much is your propane.. guy named Randy says.. $2.65 , a gallon do you use propane? WAIT!! Im paying $4.23 a gallon.! There must be a catch...I took his card and called the office and got the information. To make sure there was not "hidden agenda" I was transferred a nice manager named Jason who assured me this was their everyday normal price and that if I referred a few folks to Campora I could get 35 gallons free with my next order for each referral as a Thank you gift from Campora! Well heck, no one at brand X propane provider ever offered me a discount in 25 years of service, or free tank rental or free propane for a referral until I canceled my service, they they offered it to e at $3.83 a gallon... really? I am beyond happy with my new friends at Campora Propane, I will keep referring customers to you, and you can keep giving me extra free propane on my fill ups! Thank you Campora for helping me keep more of my hard earned money in my pocket and for your taking care of my friends and family too! You guys rock! Michele

We have had Campora for 10 years since moving to Tehama county. They are kind, friendly, easy to…read moredeal with. No hidden charges or delivery fees. Highly recommend doing business with this company.

I stop here to fill my food truck propane. Can beat the price. They're fast, cheap, and friendly. A…read morehard combo to find in any biz. Ceviche & Co!

I was calling around checking prices before winter. I chose he best price and had my tank filled by…read morea different company. More than a month later I get 3 hang up calls a couple minutes apart. I googled the number and saw it was Pacific states petroleum. I sent a text asking what the calls were for. The response was that he was given my number to call about propane. I explained that a month ago I was looking. I then asked for their price for reference. After several hours I hadn't heard back so I sent a message with my opinion of the JOKE of a service they provide.. Later I got another text saying that he left a voicemail with the price. BS, NO MESSAGE was ever left.. He did send the price in response along with the BS.. It was almost a full dollar more than I had just paid.. They are just a mickey mouse operation

Excellent customer service with a notably efficient front desk young lady. Professional and…read morearticulate, she fully explained the billing system along with description of the process in laymans terms. Propane arrival is like clockwork with their monitoring system. Thank you !

This is an odd review to leave because I am not a customer of Suburban Propane. Nor will ever…read morelikely become one, as it turns out. Nor should you - ANY of you, ever. But I can attest that this is a terrible company - their pricing is more than double the cost of the competition and they are not honest or responsive - their phone has gone unanswered for two days now. I bought a home in Dunsmuir in 2022. There was a propane tank the sellers told me, that was theirs privately. There was about 50 gallons of propane in the tank for which I paid $200 through the escrow of the home purchase. There is no sign or stamp or other marking I could find on the tank - it is just a white propane tank and has been sitting there for 6 years that I know of - I own the property next door as well. I went to work remodeling the home and forgot about the propane tank. I had Blue Start Gas (an EXCELLENT company BTW) start service and they have kept the tank full over the three years. Roll forward to yesterday, 9/23/2025 - MORE THAN THREE YEARS after I purchased this home. I rent the home part-time as an AirBNB and was visiting the property yesterday to do a condition check, and found a note from Suburban on my front door, notifying me they had "Terminated Propane Service." As I looked at my propane tank, that note meant they had let themselves onto my property, disconnected the service line to my house and put a lock on the tank so I could not reconnect it! This began a (so far) 30-hour effort to reach them. Phone calls to their office go to a national "Customer Contact Center" number, with operators in New York, Virginia, and Sacramento answering the calls so far - all unable to transfer me to anybody in Yreka, or who could help at all. Thankfully, I figured out how to remove the lock and have reconnected the service to my home. But they nearly cost me more than $1,000 in rental income I might have had to refund if I had not accidentally discovered the disconnect, which had happened 6 days earlier. The technician who disconnected my tank is lucky I was not onsite when he arrived. He trespassed, put my property and my business income at risk, and now is not available to talk about it. To say it would have gone differently for him if I had been there is an understatement. You decide - is this who you want to trust to keep your family's propane connected and full through the cold winter? That is not their tank, and not their propane, but they basically tried to take possession of it without any process or notification. Do yourself a favor - go to Blue Star Gas in Mt. Shasta -they have been providing great service for me for 7 years, at other properties I own. They not only sell propane, but they have installed propane furnaces, tankless hot water heaters and other services - all with 100% satisfaction from me! Suburban, you will have to answer your phone eventually - can't wait for that conversation.

I've had All Service Propane for over 2 years now and could not be happier with their service but I…read morehave to admit, the propane company we had before them did not set the bar very high. Our contract with All Service has them checking our tank level regularly, which they do and filling it when it needs it. Had the same contract with our old company and not only did they not check it, they let it go empty once. That was a big bill! I've even had All Service show up before their scheduled delivery and top off our tank. When I asked why, they said the prices were going to go up in the next 2 weeks due to winter and that they were trying to get all their customers full before that happened. You don't find many businesses that will go out of their way to save you a buck! I also recently noticed a slight propane smell coming from the tank. I called All Service and the owner was here within an hour to take care of the problem. I've found the business, the owner and the employees to be courteous and professional, and their propane prices to be very competitive.

Awful customer service and over priced!…read more Sorry not confused at all! You are a rip off. Your momma and daddy might have the great reputation from their first store but you should be ashamed. You don't represent them well! Happy Valley is not so happy with you either!

Very friendly office staff. Nice to have a local propane company that you can walk in and talk with…read morea person

Super friendly and helpful staff ready and willing to answer questions and make you feel like they…read moregive a shit.. Pretty cool not a lot of places you get that mom-and-pop feel, but here you sure do,great folks over there!