I have been so pleased with Blue Star Gas. They installed a whole-house generator and did a…read moreterrific job. We also switched over to them to deliver our regular tank filling of propane for our house. They have all been highly trained and they are very helpful on the phone, as well as on the job. Good old-fashioned service, which is great to have in this day and age.

Carlos Gonzalez, the division manager is an actual working person. He goes out into the field and…read morehandles customer service calls. I had a concern that he addressed fully and completely to my satisfaction. He listened carefully to me and used his discretion to make a sound business decision to keep me happy as a long time customer. I could have been easily been blown off with a trivial matter but he took the time to see the solution that best suited me, not some far off corporate decision maker on a phone somewhere. If you are looking for a local propane company with hard working drivers who are careful, respectful, and timely then this is the company. Pricing is close to the same for every propane company, some will try to lure you with low startup prices then provide crappy service. Read the reviews fior some of the other companies and you will see they are all over the board. Carlos runs a tight ship. Thank you

I will say the most off-putting thing and reason for this review is the large collection of MAGA…read moremerch right as you enter the store, and some of the staff wearing MAGA gear. I'm there to buy screws, not to attend a political rally. It makes the atmosphere a bit uncomfortable. If you're looking for something specific, they probably have it. Good selection of items, although may be on the pricier end compared to other home improvement stores. The staff are usually pretty helpful and kind, and try to offer multiple options of whatever you're looking for.

Always helpful Has everything you need…read more Customer service is always good and helpful.

Free survey, plus wonderful customer service. Their prices are fair and no need to worry about…read morerunning out of propane, they monitor and when it gets down around 20 percent they come and fill. Their field person Zach is very knowledgeable and helpful

Everything! Great people, great customer service and fair prices. It's a pleasure doing business…read morewith a local, family owned and run operation.

As long as I live in the Redding area, I'll only go to Leo's for propane. Quick and easy service…read morewith a smile... Beat the hell out of every other propane refill joint I've ever been to!

These guys are GREAT. They always have the Cheapest rates and are courteous. They are hard do beat…read moreso it's no wonder competitors can be snarky in the phone or frustrated...I'd be frustrated if I had to compete with this company as well.

Great folks. I had a bit of an emergency with a portable tank. Called around to ask for advice on…read morewhat I should do. Note, I was not a customer. Anyways, A nice gal answered the phone and I tried my best to tell her the problem. then a tech got on with me then the next thing I know there are coming to my house to help. He came right over helped with the tank problem. And fixed. Very nice guy. And did not even charge me, Amazing! They will be getting breakfast burrito's in the morning. Thank you Thompson gas!!

ER Energy / Thompson Gas in Redding, Ca area. Drivers are awesome and very helpful, I can't say…read moreenough good things. After this last winter we had a rather large bill. I was able to make arrangements to pay half and they agreed to let me pay the remainder at the end of the month (July 2023). Well here we are on the 17th and after checking my mail today, I see that they have sent me to collection for the half that they agreed to accept at the end of July. I was told when this arrangement was made that I would still incur a late fee which I sort of expected. To be sent to collections just tells me that I am not as valuable a customer as I thought. I will be searching for a new company as soon as this one gets their final payment. With the current economy, I can't see how a company can treat its customers this way. We spent close to 4,000 dollars this winter heating our home, I'll spend my money elsewhere and will surely spread the word of my experience whenever given the opportunity.

CLIMATE CONTROLLED STORAGE UNITS!!! Very reasonable rates!!…read moreEveryone else I tried has only insulated.

It's official! I have just had the absolute worst customer service experience of 2025. Man, someone…read moreis really going to need to go the extra mile on negativity and immaturity to top what I went through here. Absolute unnecessary rudeness and unprofessional behavior. I truly cannot believe that the people who are in control of this company allow their employees to act this way. Shameful. I will choose the half hour drive to Red Bluff from here on out. Won't be back.

I came here to this Chevron gas station market, cause I knew they do propane tank exchanges…read more Normally I have a couple of tanks for the BBQ and outdoor propane stove that has a big griddle on it. I usually just got to a place that will refill my tanks, cause it way cheaper and they fill the tanks to the max level. But they do check the date on the tank to make sure it's safe to fill, I think it's like within 10 years or something it has to be. But I had an old tank I got from a friend and I think it was too old to fill. You can tell by the valve handle, it has to be a 3 sided knob, not the old kind that looks like a flower. So, I got the idea to just do an exchange and the cage that holds a bunch of prefilled tanks. That way I get a newer tank I can refill later and get rid of that old tank. You just leave your empty tank out by the cage cause no propane tanks allowed indoors! Someone will come out and unlock the cage and exchange your tank for a filled one. I was hoping they wouldn't say my exchange tank was too old or anything, but I think the guy just wanted to get it done and go back inside the store, so it worked fine. These prefilled tanks are usually not filled to the max, so you don't get a full tank, but it was worth getting a new tank. Easy in and outta here. They take all credit cards, but I just paid cash.

We were staying at an RV park near Anderson, CA during a recent power shutdown for high winds and…read moredry weather conditions. We needed fuel to run the truck to charge the battery in the camper and propane to run the refrigerator/freezer. I used the Gas Buddy App to find this nearby Chevron Station-one of the few businesses with power in Anderson. They were not only open for fuel and propane but had a mini mart for other necessary supplies like water, beer and ice. The station and store were very busy and the two women who were on duty that day were amazing! One seemed to be in charge while the other had started there only recently. They really stepped up to the occasion and provided wonderful service with pleasant attitudes and smiles for everyone. We're grateful that they were there for us and truly appreciated their excellent service.

DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCE! YOU WILL GET SCREWED…read moreTheir call center is in another country- you get bounced around between people to get another person who still can't help you and then they refuse to fill your tank and cancel your account which makes you have to pay an early term amount of $160 when they are the ones refusing to fulfill their contract? Wtf? This company is a NIGHTMARE TO WORK WITH FROM START TO FINISH! ID GIVE -5 stars if avail

AmeriGas's propane tank has been sitting out for over a month on the street outside my Ranch. I…read morehave called 10 times trying to get people to come and get it with no success. I even talked to several members of the resolution team at AmeriGas and absolutely nothing has been done about it. Absolutely the worst reputation of any propane company around. Ferrell Gas is fantastic! And if you decide you want a really good company you can give TriR Gas a call. Both companies are fantastic and you actually get to talk to somebody who lives in California. I just spent two hours on the phone with another member of the resolution team to try to get this resolve, and again I got somebody who was snotty and argumentative. I have no idea why anyone would use this company. I can't think of one positive thing to say about them and it's reflected in their ratings. If there is a way to screw something up they will figure out how to do it. If I was really going to give them an accurate rating it would be -20 stars.

I was calling around checking prices before winter. I chose he best price and had my tank filled by…read morea different company. More than a month later I get 3 hang up calls a couple minutes apart. I googled the number and saw it was Pacific states petroleum. I sent a text asking what the calls were for. The response was that he was given my number to call about propane. I explained that a month ago I was looking. I then asked for their price for reference. After several hours I hadn't heard back so I sent a message with my opinion of the JOKE of a service they provide.. Later I got another text saying that he left a voicemail with the price. BS, NO MESSAGE was ever left.. He did send the price in response along with the BS.. It was almost a full dollar more than I had just paid.. They are just a mickey mouse operation

I have an unusual project at my home. I reached out to Pacific States Petroleum and received a…read morereturn call from Jeff Guy within an hour. He made arrangements for a conference call with their safety technician, Glen. Although my project does not fall within the parameters of their business, they spent over 15 minutes discussing my project and exploring my options. I found them to be knowledgeable, safety oriented and very generous with their time.