Great company! We have been customers for almost ten years now at two different properties. Every…read moreperson I have interacted with has been friendly, kind, and helpful; on the phone or on our property refilling our tank. Before we signed up for the automatic refills, whenever we called for a refill they always came out fast. We couldn't be happier with their service. I highly recommend this provider.

These guys are great! We were smelling propane over by our tank. We called and they came right out…read moreand patched it up for us. It was amazingly fast, they were kind and did great work. Our service is always great. We love our driver he is fast , comes out whenever we need him. So glad we went with Sequoia Gas as our propane provider !

Buyer beware. They charge on average $1.20 more per gallon than Campora. They recently changed…read morestaff and management. They stopped their gas buy back policy when you move house. Kathy answered the phone and her whole attitude changed for the worse when I said I was from Hoopa despite a record of being a good customer who always paid up front. They delivered the wrong amount of gas to my house after I paid in advance and then tried to charge me more money. Would not recommend.

If I could give Amerigas -1 star I would. We used their services for about 1 year. Then they left…read moreus without propane for 7 days with no estimated time to refill. Which means no showers, no heater, and no hot water during WINTER. So, naturally, we decided to switch companies to Sequoia (wonderful). However, it took multiple phone calls just to cancel the service, then 3 months before they would refund us $640 for which they already pre-charged us but never delivered the propane. And now 4 months and 20+ phone calls later their ugly rusted tank is still taking up space on our beautiful property. Twice they have been scheduled to pick up however the tank is still there. I spoke with a "manager" who was not able to confirm when they could pick up the tank in the future nor could she even reschedule me a new date. 4 MONTHS later and there is still no estimated date for removal. Just about the worst customer and technical service I have ever experienced from a company.

Terrible customer service. Employees will talk on the phone for 10 minutes and just leave you…read morehanging at the counter waiting for your items till be rung up. No bueno.

I go into the store and see the case full of burritos (probably 200 of them) with a sign that says…read more"order at the register." I get a drink out of the cooler and order a burrito at the register. The employee tells me all the burritos are for the firemen and the kitchen is closed. How about putting up a sign saying the kitchen is closed? And how about serving your customers that will be there after the firemen leave. I think it is great that they feed the firemen but.... Obviously a money grab and to hell with the local customers. I won't be back!

I have been dealing with Blue Star Gas Garberville for more than 20 years and have always found…read morethem professional and cooperative. Every driver, installation and repair person I've dealt with has been personable and professional, the kind of service you get from a small-town outfit that still feels like a local business. I've just had a new propane range installed, and Thomas Gamble did a terrific job. He rescheduled the job with no hassle when the original date didn't work out. He was helpful and friendly and clearly knew his job. He devised a way to extend my gas line that was much quicker and simpler than I had anticipated. I've had the same experience with drivers Butch and now Maurine and others in the company I've dealt with. This company and their employees are genuinely into service, a thing that seems more rare today than it used to.

We pay for gas with this company. Five days ago we called for a service to repair our water…read moreheater. Not one phone call back. We have been without hot water for 5 days.

I am so grateful for the awesome service Blue Star Gas provided. Their excellent professionalism…read moreand kind courteousness has been super helpful. As a first time home owner, I didn't realize it was going to be such a confusing task of getting my propane filled and making sure all my propane appliances are in good working order. Yet Blue Star Gas has earned my trust with their on-going helpfulness. Of both getting my propane filled quickly on time and making sure my bill payments were worked out smoothly. Depending on your situation, they have monthly payment plan options. Of course its ideal to pay for all your propane right away. But their payment plan options took away the burden of needing to pay for the propane fill-up all in one large payment. Which makes it really easy to get propane when needed. It was super generous of them for working out the financial payment part for me and my household in a very generous manner. The call-receptionist at Mt Shasta's Blue Star, she's one the most professionally-inclined and generously-caring worker they have. She really made my propane service that much easier and care-free. She deserves a pay raise and more acknowledgement for all the great work she provides to everyone. The other Blue Star workers who came over the house to initially inspect the propane tank and appliances upon my first fill-up were also very helpful. They were authentically kind and genuinely friendly. They really knew their stuff. All my technical questions were answered and my concerns were put at ease. I'll definitely be recommending Blue Star Gas to everyone. This review is a testimony of positive feedback to all the great service they've provided me. And I'm sure the great professional propane service they've given to ALL the local community of Mount Shasta for a very long time.

Charlie, who delivers from Blue Star Gas is very rude and impatient. I have a locked gate to…read moreprevent my dogs from escaping. When Charlie arrives, I unlock the gate. This time, I was in the restroom when he arrived. He stated he arrived at 9:25am, as you can see in the attached photos. I made the attempt to call him immediately after hearing him ring the doorbell, so he would be aware of me being in the restroom. I even got notified on my ring camera if him leaving a minute later at 9:26am, as shown in the picture. I tried flagging him down, yelling his name, and calling him as he started his truck and took off. Very frustrating and unprofessional. I never had issues with the last representative that delivered, but with Charlie, it has been miserable. Because of this, I have canceled services and went with another gas company that is going to service for 2.47 per gallon. So in a way, this is also saving me more. Win win. Bye-bye blue star.

The selection is good, I was able to find what I was looking for. The employees were friendly and…read morehelpful. I plan on coming here from now on when I need to go to the hardware store.

Stopped into Ace to pick up a new fishing license and a cabinet hinge, super friendly folks work…read morehere and are always willing to help you find what your looking for,they have all your small town needs from lumber to light bulbs to spring plants. Recommend

I recently moved interstate and had to rent a truck from them. The plan was that my cousin was…read moregoing to help me by driving my personal vehicle to Medford, and then she would drive it the rest of the way. The week before my move it became apparent that he wasnt going to be able to help me and so I had to add a car trailer to my reservation. The full move was from the Willow Creek area to Tacoma, WA. I called multiple times to arrange the car trailer because they kept telling me they didnt have one available, even going so far as to call the Eureka store to try and make arrangements to get one. I made it very clear to everyone involved that the trailer would be dropped off in Medford. They charged me for the full trip for a car trailer I ordered even though I told them multiple times I was dropping it off in Medford (a difference of around $200). The woman who helped me said she didnt know how to set it up separately. I even asked her to make a separate reservation and she didn't. She also straight up lied to me and said that it could be fixed once I dropped off the truck. Uhaul is refusing to refund me, trying to say that I changed my plans mid-move. This is the worst Uhaul experience I've ever had. I do not recommend the Willow Creek Uhaul unless you have no other choice.

I was calling around checking prices before winter. I chose he best price and had my tank filled by…read morea different company. More than a month later I get 3 hang up calls a couple minutes apart. I googled the number and saw it was Pacific states petroleum. I sent a text asking what the calls were for. The response was that he was given my number to call about propane. I explained that a month ago I was looking. I then asked for their price for reference. After several hours I hadn't heard back so I sent a message with my opinion of the JOKE of a service they provide.. Later I got another text saying that he left a voicemail with the price. BS, NO MESSAGE was ever left.. He did send the price in response along with the BS.. It was almost a full dollar more than I had just paid.. They are just a mickey mouse operation

Lots of five-star reviews, so I won't change the trend. But note: they NO LONGER HAVE DRIVE UP…read morePROPANE FILLING. I went out to get a few BBQ tanks filled, and found that both their main office and the location a previous reviewer mentioned had no propane filling facilities. I called their office and they confirmed that they no longer have a staffed filling location - only delivery service. And they were very helpful to direct me to a friendly Chevron station in Concord that does fill propane tanks.