I've been to many outdoor specialty shops, especially since we're lucky to live in an area ideal to…read moreenjoy the beauty of nature. Yet rarely have I encountered one like Outdoor Trails. Located in the Botetourt Commons Shopping Center in Daleville, Virginia, Outdoor Trails is an amazing family-owned and operated specialty shop. They have been offering a wide selection of top-tier hicking, backpacking, and camping gear -- including top-of-the-line clothing and footwear -- since 1995. From the moment I stepped inside their shop, I got a sense that it was a haven for people who are passionate about the outdoors. In a cozy space, they carry some of the leading brands in the industry, from tents and sleeping bags to backpacks and hiking boots. A friendly and knowledgeable lady greeted me and welcomed me to the store. She offered to answer any questions I had about their merchandise and help me find anything I needed. Check out my attached photographs to get a closer look at their great inventory! With so many people sharing the love for camping and hiking, a gift certificate would make an excellent holiday present. Recipients can come in and use the staff's expert advice to select high-quality gear, helping them enjoy the outdoors to the fullest. It truly would be the gift that keeps on giving, creating memories of experiences that they would cherish for a lifetime!

I moved here 6 years ago and immediately fell in love with this store. My wife and had not done…read morehiking in years and the owner took the time to consult with us to get just the right equipment. We're now lifetime members of the local RATC club and I am a former board member. The owners are very friendly to through hikers and locals alike. I highly recommend them!

Fantastic experience using the shuttle that has a few stops, but we took the one to Rotary Park for…read morea 3 hour kayak adventure. We had not been out to kayak before, so they gave us a quick lesson, that was very helpful. They took that time, which gave the whole group confidence to get out to try something new. The prices are reasonable for everything we needed to paddle down the river. (2018)With so many national chain shops, this is a prime example why local is the best option. The staff is helpful and encouraging toward having a positive experience all around. The consignment shop section seems to be a nice way to clear out some old gear and buy new gear from the sales. We personally scheduled a kayak trip, that was rescheduled due to unusual flooding and then refunded after a hurricane. The refund was no problem and did not lose a deposit or anything. Clearly honest and want everyone to have a good time.

I ran in for some hiking sneakers and they happened to have all the new, best brands. I was…read morepleasantly surprised. Took me a total of 10 minutes and I was on my way to some beautiful waterfalls nearby.

Love that your store carries my favorite lighted nocks#Lumenoks…read moreAt a good price. Everyone was helpful and knew about what I was looking for.

I can't leave 0 stars or I would. I was a longtime Sportsman's Warehouse customer. A friend lives…read morein Roanoke and picks my online orders up for me and has never had an issue. This time he went to pick up an order I had sent there and he was denied - and teeated exceptionally poorly. So he called me and I called and got a very agitated reaponse because I wanted someone to pick the prder up for me - I tried to cancel the order and received pushback over the order number. Jeff tried to get me off the phone and I had to let him know I was going to get that order number and he would do it while we were on the line. Customer Service - non existent.

Really happy with my purchase. The staff was easy to talk to, knowledgeable, and never made me feel…read morepressured. Great selection of kayaks too.

Great local kayak shop. Good product offering at fair prices. The guy working there is very…read morehelpful and knowledgeable.

My kid is new to football he is a 7th grader and I do not know much about the sport but this young…read moreman by the name of Carson came over to help me pick out cleats for him and a good knee brace and also an ankle brace for him cause he recently got injured on the field and when i went home with all the new stuff my son loved it so much this young man is one of the best encounters at a store ive ever had.

Sometimes bad things happen for the better. It's amazing how…read morea sporting goods empire came to be from the actions of the boss of an 18-year-old kid employee named Dick, who asked the kid to come up with a list of ideas for products needed to get into the fishing tackle business, and after having been presented with the kid's suggestions, calling him a dumb kid who had no idea what he was doing. After having been selected as number 4 of Yelp's Top 50 most prolific Elites of 2025, a year when I also was awarded the Yelp Triad Squad Photographer of the Year Award at their Yelpies 2025 Award Ceremony, an event that honored the highest-performing Yelp Elites, and where last year I was awarded the Yelp Triad Squad Yelper of the Year Award, I decided that this year, as an All-Star Yelp Elite, I not only wanted to be the first to discover new restaurants and businesses, and bring them to the attention of the public, but also to uncover those found in hidden paths that for one reason or another have not reached the public in its totality. And Dick's Sporting Goods in Roanoke, Virginia, is a perfect example. Just the other day a good friend of mine recommended me some comfortable HOKA Clifton 10 sneakers he had bought at this Dick's Sporting Goods store. So after finding those sneakers in their app that I had in my cellphone, I drove to their store today in my pearl white Lexus to try them on. This Dick's Sporting Goods store located next to the Valley View Mall in Roanoke, Virginia, is majestic in size to the point of being intimidating. After entering their gigantic entrance, it was like arriving to a whole new world where everything sports reigned. Absolutely everything you could think of that had to do with sports, they had in their infinite inventory very well arranged in categories throughout the store. At the end of the store, they had this relatively new and well designed open area where the sneakers department was. When I arrived, I saw a couple of tables with HOKA sneakers on display. They also had a small, easy to use computer to help customers find the perfect shoe they were looking for. But what I couldn't find was a sales associates to assist me to find the sneakers I needed. An order gentleman finally came out and didn't even greet me. I had to ask him if he could help me find the shoes I needed. He didn't seem too friendly, but he went back to get the men's HOKA Clifton 10 in black size 9 for me, in regular width and wide. He brought the two boxes and laid them on the wide bench where I was seated, not being helpful at all to put them on. I asked if he had a shoehorn and he said not at Dick's, like if I was crazy to ask that question. All the time he was ignoring me and not giving me his attention. It was the worst customer service that I had ever received anywhere, especially here that I thought was a high-end Sports category store. He looks at his watch and tells me it's his check-out time, that the other sales lady could help me. She was a bit kinder and knowledgeable but also delivered lukewarm service. After trying on the sneakers I had gone there for and feeling comfortable with them on, I walked over to the front cash register to pay for them. On my way there I saw one of the managers and asked if I could take some photos of their store for this review and he told me it was not allowed, that I had to get permission from corporate. I don't understand how a store of this nature could have employees and managers with such poor customer service skills. I guess they remain in business just because they have a well stocked store with a great variety of good quality products nicely displayed. The young gentleman in the cash register was also the same. Very serious and didn't even say thank you for shopping here. What a pitty, all the employees in this store seem to be treating their customers just as the boss of the founder treated him when he was a kid, disrespectful. I hope that corporate reads this review and takes actions in the recruitment and development of their employees, starting from their store managers and down the line. And that they listen to their customers and treat them with the respect they deserve.

I have long been a customer at Eddie Bauer, buying clothes for my wife and myself over many years…read more When we went to the store today to exchange a shirt for a different size from a Christmas gift- we got a second shirt which resulted in having to pay a difference in the original cost of the shirt. Apparently US currency is no longer accepted at the store. I am sure covid is the excuse, but people are in the store touching things, bringing in drinks, returning clothes, etc... It is just an excuse not to use cash. If I hadnt had to pay the difference, I would have left with no purchase.

From the owner: Eddie Bauer is an outdoor brand offering performance outerwear, apparel, footwear, accessories, and…read moregear that is built to last. For more than 100 years, Eddie Bauer has been inspiring, enabling and empowering people to live their adventure.

The day I went, all I saw was clothing that was marked 30% off. Hardly worth the drive to look…read morearound. They had free cookies & cider for customers which was nice. Thought about buying a $99 belt that I thought was 75% off, only to find out that the 75% off sign applied to a shelf with only two stocking hats. The discounted price on the belt was still $70-$75. Prices too high for an outlet.

We went canoeing today and had a wonderful experience! We got there a bit early (9:20) but they…read moreopened right on time at 9:30 for us to pick up our canoes. The drive over to the start of our day trip was pleasant in an air conditioned van and the guide driving us pointed out baby deer and an eagle's nest which was awesome. The canoeing day itself was beautiful and the trip was just the right length for us. There were four adults in our group-- I think with kids you would want to ask for a closer drop off point because it was a LOT of paddling. The canoes were nice and they helped us carry them down to the launch point and gave us a run down of the rapids we would pass which was helpful to avoid overly shallow or rocky areas. We were the only ones canoeing that day which was so nice! I would love to do this again in the fall when the leaves are changing!

Loved the rafting and the beautiful spot they have on the James River. The campground has very…read moreclean portable toilets. There is ample shade so during the hot summer months, you're sheltered from the sun. We camped right on the water at Campsite 6 hearing the river as we slept. We could have camped up a bit as the site is large. We could swim from the site. Floating down the James River rafting was super beautiful and relaxing. Any age can do this really. Water was low but still fun.

My 12/9 year old boys and I went on a 2 day canoe trip down the James River with Twin River…read moreOutfitters in early Aug and it was awesome. We elected the glamping option to lighten our pack load and the site was extraordinary. Highly recommend this very professional company who delivered on everything they promised.

Found this place on a drive by while camping up in Natural Bridge. Did the tubing and it was a…read moregreat experience. As others have mentioned, wear shoes as the rocks are slick. Went 2 days after storms rolled through so the water wasn't clear, but the pace was great. Staff very receptive and stored keys for free so they don't get lost in the river. Will be back

Top-notch people, service, inventory. Family owned and operated. If you have a special request, the…read moreowner will find it. Highly recommended: we shop here every holiday and birthday. Couldn't speak more highly of this establishment.

Love this place. Personally, as a nascar fan there's not many places where you can get collectibles…read morelike diecast without buying online. But this place has it all. If you do like sports of any sort, not only nascar, this place will have something you like, guaranteed. If you're in the area, check them out. You won't be disappointed.